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1 – 10 of over 2000
Article
Publication date: 1 April 1990

David Phillips

The main focus of this paper is upon the use of computers and other elements of Information Technology (IT) in the daily practice of social work, specifically in relation…

Abstract

The main focus of this paper is upon the use of computers and other elements of Information Technology (IT) in the daily practice of social work, specifically in relation to the impact which it has upon the service user and the social workers and upon the outcome of service delivery. But it is also necessary to stray into other territories; notably management uses of computing in social work agencies, and to the more abstract area of the relationship between service‐users, social work and society.

Details

International Journal of Sociology and Social Policy, vol. 10 no. 4/5/6
Type: Research Article
ISSN: 0144-333X

Content available
Book part
Publication date: 8 September 2022

Stephen Turner

Abstract

Details

Mad Hazard
Type: Book
ISBN: 978-1-80382-670-7

Article
Publication date: 1 December 2001

David Phillips

The public relations industry is aware of the need for research and evaluation. It has not kept up with the relevant research and technologies which can provide a wide…

5410

Abstract

The public relations industry is aware of the need for research and evaluation. It has not kept up with the relevant research and technologies which can provide a wide range of powerful R&E solutions. A number of other disciplines are becoming expert at evaluating PR. The history of development of R&E solutions for the PR industry is one of excellent opportunities largely misunderstood and little used even by a number of evaluation vendors. Reviews some current practices and offers the application of new technologies to aid the development of effective corporate communication. The proposed technology can be drawn from content and semantic analysis research and search engine development, neural networks and data‐mining software. This combines to offer powerful and effective planning research and evaluation solutions in a period of transition from print to Internet public relations practice.

Details

Corporate Communications: An International Journal, vol. 6 no. 4
Type: Research Article
ISSN: 1356-3289

Keywords

Article
Publication date: 1 September 2001

Robert Eccles, Robert Herz, Mary Keegan and David Phillips

This is an exclusive extract from The ValueReporting Revolution: Moving Beyond the Earnings Game, a new book published by John Wiley & Sons, Inc., and written by four…

5574

Abstract

This is an exclusive extract from The ValueReporting Revolution: Moving Beyond the Earnings Game, a new book published by John Wiley & Sons, Inc., and written by four senior PricewaterhouseCoopers experts. In this extract they discuss the dilemma of risk management and risk reporting. They argue that there are difficulties in disclosing risk on the grounds that it causes problems with competitors and investors alike. There is also a lack of consensus of how market risk should be measured. They assess how to quantify operational risk and conclude that the gap between improving risk management techniques and risk disclosures needs to be closed.

Details

Balance Sheet, vol. 9 no. 3
Type: Research Article
ISSN: 0965-7967

Keywords

Article
Publication date: 18 March 2022

David Phillip Wood, Catherine A. Robinson, Rajan Nathan and Rebecca McPhillips

Despite repeated policy initiatives, progress in improving patient safety in the National Health Service (NHS) in England over the past two decades has been slow. The NHS…

Abstract

Purpose

Despite repeated policy initiatives, progress in improving patient safety in the National Health Service (NHS) in England over the past two decades has been slow. The NHS Patient Safety Strategy (NHS England and NHS Improvement, 2019), which is being implemented currently, aims to address this problem. The purpose of this study is to identify learning from the implementation of past patient safety policies and thereby suggest means of supporting the NHS in delivering the current policy initiative successfully.

Design/methodology/approach

The authors identified key health policies in the domain of patient safety, published since 2000, by searching the United Kingdom (UK) government website. Discussion papers from the research literature concerning these policies were collated and reviewed. The authors then used a thematic analysis approach to identify themes discussed within these papers. These themes represent factors that support the effective delivery of patient safety policy initiatives.

Findings

Within the discussion papers the authors collated, concerning 11 patient safety policies implemented between 2000 and 2017, five inter-related core themes of capability, culture, systems, candour and leadership were identified. By evaluating these themes and identifying composite sub-themes, a conceptual framework is presented that can be used to support the delivery of patient safety policy initiatives to maximise their impact.

Originality/value

The conceptual framework the authors illustrate, arising from this new contribution to the body of knowledge, can be translated into a novel self-assessment for individual NHS trusts to understand organisational development areas in the domain of patient safety improvement.

Details

Journal of Health Organization and Management, vol. 36 no. 5
Type: Research Article
ISSN: 1477-7266

Keywords

Article
Publication date: 6 March 2017

Elizabeth Shaw, Anushtayini Sivananthan, David Phillip Wood, James Partington, Alison Pearl Reavy and Helen Jane Fishwick

The purpose of this paper is to improve the quality of care of patients presenting with challenging behaviour.

Abstract

Purpose

The purpose of this paper is to improve the quality of care of patients presenting with challenging behaviour.

Design/methodology/approach

Current guidelines are described, and adherence to the standards is audited, with a particular emphasis on physical restraint.

Findings

The results of the clinical audit revealed that in the substantial majority of episodes of challenging behaviour, non-physical techniques were used prior to the need to intervene with physical restraint; however, when physical restraint was used, there was limited use of staff debriefs to facilitate reflection- and work-based learning. A potential diagnostic link to the likelihood of use of prone position restraint was also a finding. The results of a quality improvement project undertaken in response to the findings of the clinical audit demonstrated significant and sustained improvements in adherence to most standards.

Practical implications

Continuous improvements to the safety of both patients and staff when managing acute challenging behaviour requires ongoing quality improvement interventions underpinned by the application of human factors principles.

Originality/value

The completion of this audit cycle suggests that it is useful to measure specific points of care processes, however, continuous improvement interventions are indicated to lead to sustained improvement – in this paper this is demonstrated by the safer management of challenging behaviour.

Details

International Journal of Health Governance, vol. 22 no. 1
Type: Research Article
ISSN: 2059-4631

Keywords

Article
Publication date: 1 March 1989

R. Scott Harnsberger

In 1840 Great Britain became the first government to issue an adhesive stamp for the prepayment of postal fees. The United States issued its first stamps in 1847 and by…

Abstract

In 1840 Great Britain became the first government to issue an adhesive stamp for the prepayment of postal fees. The United States issued its first stamps in 1847 and by the mid‐1850s postage stamps were an international phenomenon. The popularity of collecting and studying postage stamps increased accordingly. The term “philatelie” (subsequently anglicized to “philately”) was coined by Frenchman M. Georges Herpin in the 15 November 1864 issue of Collectionneur de Timbres‐Poste, where he combined the Greek words philos (loving, fond) and atelia (free from tax or charge, exempt from payment, franked) and declared “Philately therefore signifies love of everything related to franking.”

Details

Reference Services Review, vol. 17 no. 3
Type: Research Article
ISSN: 0090-7324

Article
Publication date: 1 January 1995

Murray S. Martin

The World Moves On! Changes in the agencies and firms that service library needs continue to accumulate in a manner that suggests the new world will be very different from the old.

Abstract

The World Moves On! Changes in the agencies and firms that service library needs continue to accumulate in a manner that suggests the new world will be very different from the old.

Details

The Bottom Line, vol. 8 no. 1
Type: Research Article
ISSN: 0888-045X

Article
Publication date: 31 December 2001

David Phillips

This paper explores content and media evaluation applications for public relations research, and identifies the difference between advertising measures of value and public…

Abstract

This paper explores content and media evaluation applications for public relations research, and identifies the difference between advertising measures of value and public relations value. In discussing this concept, it also seeks to offer research which shows that press as well as the broader activities of public relations have a powerful ally in semiotics and reception analysis, one that can aid understanding of work in all aspects of PR practice. It argues that public relations is effective when it works in the cultural context and that measurement, research and evaluation have to feed from robust methodologies to be at their most effective.

Article
Publication date: 31 December 2000

David Phillips

The Internet is a multi‐channel distributor of data, information and knowledge. Information has value. It is becoming a separate entity to people and artefacts and is…

Abstract

The Internet is a multi‐channel distributor of data, information and knowledge. Information has value. It is becoming a separate entity to people and artefacts and is taking on the mantle of a commodity. Information affects the value chain and, in the network of networks known as the Internet, information management is an important corporate function. The value of information will decline as the volume of it increases, and it will gain added advantage when endorsed by trusted channels. Without valued information, the value of products is low to non‐existent. Ethics in the provision, management and protection of information is now an important, if not pivotal, management function.

Details

Journal of Communication Management, vol. 5 no. 2
Type: Research Article
ISSN: 1363-254X

Keywords

1 – 10 of over 2000