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Book part
Publication date: 14 December 2017

David Pettinicchio

Given the growing interest in social movements as policy agenda setters, this paper investigates the contexts within which movement groups and actors work with political…

Abstract

Given the growing interest in social movements as policy agenda setters, this paper investigates the contexts within which movement groups and actors work with political elites to promote their common goals for policy change. In asking how and why so-called outsiders gain access to elites and to the policymaking process, I address several contemporary theoretical and empirical concerns associated with policy change as a social movement goal. I examine the claim that movements use a multipronged, long-term strategy by working with and targeting policymakers and political institutions on the one hand, while shaping public preferences – hearts and minds – on the other; that these efforts are not mutually exclusive. In addition, I look at how social movement organizations and actors are critical in expanding issue conflict outside narrow policy networks, often encouraged to do so by political elites with similar policy objectives. And, I discuss actors’ mobility in transitioning from institutional activists to movement and organizational leaders, and even to protesters, and vice versa. The interchangeability of roles among actors promoting social change in strategic action fields points to the porous and fluid boundaries between state and nonstate actors and organizations.

Details

On the Cross Road of Polity, Political Elites and Mobilization
Type: Book
ISBN: 978-1-78635-480-8

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Book part
Publication date: 4 September 2017

David Pettinicchio and Michelle Maroto

This chapter assesses how gender and disability status intersect to shape employment and earnings outcomes for working-age adults in the United States.

Abstract

Purpose

This chapter assesses how gender and disability status intersect to shape employment and earnings outcomes for working-age adults in the United States.

Methodology/approach

The research pools five years of data from the 2010–2015 Current Population Survey to compare employment and earnings outcomes for men and women with different types of physical and cognitive disabilities to those who specifically report work-limiting disabilities.

Findings

The findings show that people with different types of limitations, including those not specific to work, experienced large disparities in employment and earnings and these outcomes also varied for men and women. The multiplicative effects of gender and disability on labor market outcomes led to a hierarchy of disadvantage where women with cognitive or multiple disabilities experienced the lowest employment rates and earnings levels. However, within groups, disability presented the strongest negative effects for men, which created a smaller gender wage gap among people with disabilities.

Originality/value

This chapter provides quantitative evidence for the multiplicative effects of gender and disability status on employment and earnings. It further extends an intersectional framework by highlighting the gendered aspects of the ways in which different disabilities shape labor market inequalities. Considering multiple intersecting statuses demonstrates how the interaction between disability type and gender produce distinct labor market outcomes.

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Factors in Studying Employment for Persons with Disability
Type: Book
ISBN: 978-1-78714-606-8

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Book part
Publication date: 17 June 2013

David Pettinicchio

In the late 1960s and early 1970s, disability rights found a place on the U.S. policy agenda. However, it did not do so because social movement groups pressured political…

Abstract

In the late 1960s and early 1970s, disability rights found a place on the U.S. policy agenda. However, it did not do so because social movement groups pressured political elites or because politicians were responding to changes in public preferences. Drawing from recent work in neo-institutionalism and social movements, namely the theory of strategic action fields, I posit that exogenous shocks in the 1960s caused a disability policy monopoly to collapse giving way to a new policy community. Using original longitudinal data on congressional committees, hearings, bills, and laws, as well as data from the Policy Agendas Project, I demonstrate the ways in which entrepreneurs pursued a new policy image of rights within a context of increasing committee involvement, issue complexity, and space on the policy agenda, and the consequences this had on policy.

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Research in Social Movements, Conflicts and Change
Type: Book
ISBN: 978-1-78190-732-0

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Book part
Publication date: 17 June 2013

Patrick G. Coy

A somewhat common view of social movements is that they are somehow associated with the vanguard, or that they are at least leading the way to new possibilities on what…

Abstract

A somewhat common view of social movements is that they are somehow associated with the vanguard, or that they are at least leading the way to new possibilities on what are frequently considered to be cutting edge issues, that is, topics that few others are currently concerned with or informed about in meaningful ways. This has often been the case historically, and when it is, it is also one of the reasons why social movements are so exciting to study and have attracted such sustained social scientific attention. Sometimes this added scholarly attention to the movement and its issues is another salient variable in pushing forward the social and political change that the movement is aiming for. But social movements are not always on the cutting edge; indeed, sometimes they aren’t close to it. Social movements frequently only mirror concerns, processes, or patterns that are swirling about or even dominating the society of which the movement is a part. In this sense social movements are reflectors and followers just as much as they may be leaders. Yet even this view is too simplistic since it is also true that social movements may lag behind – only adopting practices and processes long after they are already well established in other sectors of the society.

Details

Research in Social Movements, Conflicts and Change
Type: Book
ISBN: 978-1-78190-732-0

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Book part
Publication date: 14 December 2016

Abstract

Details

On the Cross Road of Polity, Political Elites and Mobilization
Type: Book
ISBN: 978-1-78635-480-8

To view the access options for this content please click here
Book part
Publication date: 17 June 2013

Abstract

Details

Research in Social Movements, Conflicts and Change
Type: Book
ISBN: 978-1-78190-732-0

To view the access options for this content please click here
Book part
Publication date: 17 June 2013

Tarun Banerjee is a Ph.D. candidate of sociology at State University of New York at Stony Brook. His research is in the areas of social movements, organizations, and class…

Abstract

Tarun Banerjee is a Ph.D. candidate of sociology at State University of New York at Stony Brook. His research is in the areas of social movements, organizations, and class analysis. His dissertation is on protests against large corporations in the United States, and examines the impact of social networks between these corporations in their responses to social movement demands.

Details

Research in Social Movements, Conflicts and Change
Type: Book
ISBN: 978-1-78190-732-0

To view the access options for this content please click here
Book part
Publication date: 4 September 2017

Abstract

Details

Factors in Studying Employment for Persons with Disability
Type: Book
ISBN: 978-1-78714-606-8

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Book part
Publication date: 27 June 2017

Jim Peterson

Abstract

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Count Down
Type: Book
ISBN: 978-1-78714-700-3

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Article
Publication date: 20 November 2020

Zoltan Veres and Katalin Varga-Toldi

There is still no generally accepted quality model of consulting services. This is particularly the case for management consulting projects, where scope is often…

Abstract

Purpose

There is still no generally accepted quality model of consulting services. This is particularly the case for management consulting projects, where scope is often indefinite. The purpose of this paper is to identify the clients’ underlying utility preferences and their perceived quality dimensions.

Design/methodology/approach

The research is a qualitative data collection from 22 expert interviews performed in the financial service sector. Interviewees from the client-side were decision-makers from different hierarchical levels with considerable experience in working with consultants, while the consultant sample was obtained by selecting professionals with relevant project experience. The model development was based on the grounded theory.

Findings

Based on a content analysis of a 600-page transcript of interviews, it was found that customers construct their judgments on consulting service quality through five main attributes: consultants, client adaption, consulting process, deliverables and communication. Because of the strong overlaps of the attributes, four better separable quality dimensions – as a conceptual model – were identified: expertise, relations, involvement and performance.

Practical implications

Among managerial implications for consulting firms, support of buying organization in setting clear project objectives, flexibility in partnership and readiness for overperformance can be underlined.

Originality/value

There is little empirical research that focuses on the conceptualization of management consulting service quality from a client perspective. The value of the paper is the exploration of perceived service quality dimensions of management consulting projects and a consulting context-specific list of quality attributes.

Details

Journal of Business & Industrial Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0885-8624

Keywords

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