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Article
Publication date: 9 August 2011

Samuel Kai‐Wai Chu and David M. Kennedy

The purpose of this paper is to report on and describe the use of MediaWiki and Google Docs at undergraduate level as online collaboration tools for co‐constructing…

Abstract

Purpose

The purpose of this paper is to report on and describe the use of MediaWiki and Google Docs at undergraduate level as online collaboration tools for co‐constructing knowledge in group project work.

Design/methodology/approach

Participants included 22 undergraduate students from the Information Management Programme at the University of Hong Kong. All the students had used MediaWiki for the major project in their knowledge management course and Google Docs for their final year project. Questionnaires and semi‐structured telephone interviews were administered after completion of the course/final year project. All interview conversations were audio‐recorded and transcribed for analysis. Each transcript was e‐mailed to the interviewee for accuracy review. The qualitative data supplemented, enriched and clarified the quantitative responses from the online surveys.

Findings

The results indicated that some of the students had positive experiences using the tools for online collaboration in the group projects. Although more students found MediaWiki an effective knowledge management tool than Google Docs, many students highlighted the user‐friendly features of Google Docs.

Originality/value

These platforms (MediaWiki and Google Docs) gave teachers the facility to closely monitor student progress, and to provide feedback to assist in the effective management of the report‐writing process. Moreover,the use of Google Docs in an academic setting remains largely unexplored in the literature, even though the collaborative features of MediaWiki and Google Docs are relatively comparable.

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Article
Publication date: 1 September 2000

Joyce L. Grahn and David X. Swenson

Suggests ways to improve the quality of cross‐cultural training by the analysis of needs within expatriates. Identifies the countries for this training and matches the…

Abstract

Suggests ways to improve the quality of cross‐cultural training by the analysis of needs within expatriates. Identifies the countries for this training and matches the indicated needs with global business growth patterns. Reports on an internet survey of trainers and a review of global commerce which reveals a high mismatch between countries identified and emerging global markets. Cites a strong need for reformulating cross‐cultural training strategies and processes together with suggestions for the enhancement of global training.

Details

Cross Cultural Management: An International Journal, vol. 7 no. 3
Type: Research Article
ISSN: 1352-7606

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Article
Publication date: 1 January 1990

Edward A. Goedeken

Big wars create big literatures, and World War I was the biggest war to hit Europe since Napoleon. The United States joined the fight in 1917 and proceeded to create a…

Abstract

Big wars create big literatures, and World War I was the biggest war to hit Europe since Napoleon. The United States joined the fight in 1917 and proceeded to create a military force exceeding four million men. Because of its enormous impact on the American fabric, the war has created an extensive number of writings by participants as well as by later historians who sought to make some sense out of the slaughter.

Details

Reference Services Review, vol. 18 no. 1
Type: Research Article
ISSN: 0090-7324

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Article
Publication date: 1 February 1971

From a high point last year of £3?10 the share price of International Computers (Holdings) Ltd. has dipped below £1·50 for the first time, with a pronounced decline coming…

Abstract

From a high point last year of £3?10 the share price of International Computers (Holdings) Ltd. has dipped below £1·50 for the first time, with a pronounced decline coming in the last three months of 1970 and the early part of the current year.

Details

Industrial Management, vol. 71 no. 2
Type: Research Article
ISSN: 0007-6929

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Case study
Publication date: 1 December 2004

Barry R. Armandi, Herbert Sherman and Gina Vega

This article, written in case format, has been written to assist the novice case writer in case research and writing. The article covers all aspects of case writing…

Abstract

This article, written in case format, has been written to assist the novice case writer in case research and writing. The article covers all aspects of case writing including: idea generation and sources of cases, working with primary and secondary case sources, obtaining client releases, writing the case story line, developing a catchy ‘hook’, using the past tense, providing supporting exhibits, and providing a bibliography for the case. The teaching note (or instructor's manual)is also covered in detail including: an overview of the case, learning objectives, course placement and targeted audience, instructional methodologies, case questions and answers, the epilogue, and the bibliography. Appendix A includes a discussion on case publishing and includes a list of journals and conferences which accept cases.

Details

The CASE Journal, vol. 1 no. 1
Type: Case Study
ISSN: 1544-9106

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Article
Publication date: 1 March 1997

Susan Frey‐Ridgway

International business endeavors require people to communicate across cultural and national boundaries. For the past 20 years scholars have explored the ways in which…

Abstract

International business endeavors require people to communicate across cultural and national boundaries. For the past 20 years scholars have explored the ways in which culture influences work, habits and values, communication styles, and business practices. Along with the trend toward a global economy, there is today a greater recognition among specialists that cultural differences affect all facets of international business. Because of this, librarians serving practitioners and scholars of international business are challenged to provide information aimed at making the business professional more productive in culturally diverse environments. Provides a brief overview of the topic of cultural diversity in business literature. Follows this with an extensive bibliography of current English‐language works offering theoretical and applied approaches to this theme. Includes an annotated list of organizations involved in the cultural aspects of international business.

Details

Collection Building, vol. 16 no. 1
Type: Research Article
ISSN: 0160-4953

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Article
Publication date: 1 June 2000

George K. Chako

Briefly reviews previous literature by the author before presenting an original 12 step system integration protocol designed to ensure the success of companies or…

Abstract

Briefly reviews previous literature by the author before presenting an original 12 step system integration protocol designed to ensure the success of companies or countries in their efforts to develop and market new products. Looks at the issues from different strategic levels such as corporate, international, military and economic. Presents 31 case studies, including the success of Japan in microchips to the failure of Xerox to sell its invention of the Alto personal computer 3 years before Apple: from the success in DNA and Superconductor research to the success of Sunbeam in inventing and marketing food processors: and from the daring invention and production of atomic energy for survival to the successes of sewing machine inventor Howe in co‐operating on patents to compete in markets. Includes 306 questions and answers in order to qualify concepts introduced.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 12 no. 2/3
Type: Research Article
ISSN: 1355-5855

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Book part
Publication date: 26 October 2012

David R. Gibson

President John F. Kennedy navigated through the Cuban missile crisis with the help of his advisers in the so-called ExComm. While ExComm attendance was very stable and its…

Abstract

President John F. Kennedy navigated through the Cuban missile crisis with the help of his advisers in the so-called ExComm. While ExComm attendance was very stable and its goal, the removal of the missiles, clear, true to the garbage can model the options available were socially constructed and were ambiguously related to the objective they purportedly served. An analysis of the recorded discussions reveals that Kennedy's choice of a blockade required the ExComm to suppress talk about the perils it entailed; his decision not to intercept a Soviet tanker was based less on caution than unsustainable indecision; and when Kennedy squared off against his advisers regarding the best way to respond to Khrushchev's conflicting offers on October 26 and 27, the latter worked to exclude him from the very decision he was about to make. The analysis points to a natural affinity between the garbage can model and ethnomethodological attention to the fine-grained details of deliberative talk.

Details

The Garbage Can Model of Organizational Choice: Looking Forward at Forty
Type: Book
ISBN: 978-1-78052-713-0

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Book part
Publication date: 14 April 2016

Thomas M. Keck and Kevin J. McMahon

From one angle, abortion law appears to confirm the regime politics account of the Supreme Court; after all, the Reagan/Bush coalition succeeded in significantly…

Abstract

From one angle, abortion law appears to confirm the regime politics account of the Supreme Court; after all, the Reagan/Bush coalition succeeded in significantly curtailing the constitutional protection of abortion rights. From another angle, however, it is puzzling that the Reagan/Bush Court repeatedly refused to overturn Roe v. Wade. We argue that time and again electoral considerations led Republican elites to back away from a forceful assertion of their agenda for constitutional change. As a result, the justices generally acted within the range of possibilities acceptable to the governing regime but still typically had multiple doctrinal options from which to choose.

Details

Studies in Law, Politics, and Society
Type: Book
ISBN: 978-1-78635-076-3

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Article
Publication date: 29 June 2021

Zahra Tabaei Aghdaei, Janet R. McColl-Kennedy and Leonard V. Coote

The purpose of this paper is to: (1) better understand the structure (hierarchy) of customer goals providing conceptual clarity; and (2) propose a hierarchy of customer…

Abstract

Purpose

The purpose of this paper is to: (1) better understand the structure (hierarchy) of customer goals providing conceptual clarity; and (2) propose a hierarchy of customer goals conceptual framework that explicates how healthcare customer goals are linked to drivers and outcomes, thus building theory and informing practice.

Design/methodology/approach

The research draws on 21 in-depth interviews of patients with a chronic disease. Drawing principally on construal-level theory and using manual thematic analysis and Leximancer, this article provides new insights into customer goals.

Findings

In a first, the authors identify a two-dimensional structure for each of the three main goal types, which previously had been viewed as unidimensional. The authors develop a conceptual framework linking drivers of goal setting (promotion/prevention focus world view and perceived role) with goal type (life goals, focal goals and action plan goals and their respective subgoals) and outcomes (four forms of subjective well-being). Visual concept maps illustrate the relative importance of certain health-related goals over others.

Research limitations/implications

The usefulness of the authors’ conceptual framework is demonstrated through the application of their framework to goal setting among healthcare customers, showing links between the structure of goals (life goals, focal goals and action plan goals) to drivers (promotion/prevention focus world view and perceived role) and outcomes (subjective well-being) and the framework's potential application to other service settings.

Originality/value

This study contributes to healthcare marketing and service management literature by providing new insights into goal setting and proposing a novel hierarchy of customer goals conceptual framework linking drivers, goal types and outcomes.

Details

Journal of Service Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1757-5818

Keywords

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