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Case study
Publication date: 1 May 2007

John F. McCarthy, David J. O'Connell, Douglas T. Hall and Jan Eyvin Wang

Management scholars and researchers have long been concerned about the impact and relevance of their work. Here we chronicle the teaching, research, management, and personal…

Abstract

Management scholars and researchers have long been concerned about the impact and relevance of their work. Here we chronicle the teaching, research, management, and personal leadership development lessons that have arisen from a collaborative, decade-long relationship between three management faculty members and the senior management team of a major Norwegian-based global shipping and logistics company. This relationship grew from the creation of a teaching case in 1997 to many years of productive and meaningful work together, including the development and delivery of the all-conference Plenary Session at the 2006 Eastern Academy of Management Meeting, held concurrently with the annual CASE Association Conference. At the 2006 Plenary Session, each of the authors expressed powerful personal and professional development through their collaboration over the years, which is summarized in this article. Reflections, lessons and future research directions are provided.

Details

The CASE Journal, vol. 3 no. 2
Type: Case Study
ISSN: 1544-9106

Case study
Publication date: 1 May 2008

Karl A. Hickerson, David J. O’Connell and Arun K. Pillutla

This case involves an experience in large group visioning, specifically the processes of developing and building consensus around institutional goals and objectives. It takes…

Abstract

This case involves an experience in large group visioning, specifically the processes of developing and building consensus around institutional goals and objectives. It takes place at a point roughly halfway through the process. The protagonist, Sally, is the project coordinator. At this point in the process, the participants have collectively invested hundreds of hours in the creation of widely diverse ideas for the future of the university. Her dilemma is the challenge of maintaining the commitment and support of the participants as the vision is reduced to a much shorter and more focused statement.

The case is based on archival data and interviews with 40 of the 300+ participants who were engaged in the process, including Sally, steering committee members, faculty, staff, and outside stakeholders (alumni and members of the board of directors). The Instructor's Manual provides key questions for future large group process consultants, OD professionals and students of organizational behavior and leadership, including references from the OD and visioning literature. An Epilogue provides the actual decision at the time of the challenge and its rationale.

Details

The CASE Journal, vol. 4 no. 2
Type: Case Study
ISSN: 1544-9106

Article
Publication date: 1 September 2005

John F. McCarthy, David J. O'Connell and Douglas T. Hall

As a way to understand contemporary leadership, aims to examine an organization living through tragedy and study how its leader responded to extraordinary challenges over 12 years…

3326

Abstract

Purpose

As a way to understand contemporary leadership, aims to examine an organization living through tragedy and study how its leader responded to extraordinary challenges over 12 years as chief executive officer. Proposes exploring leadership behavior through the lens of paradox, where leaders face conflicting choices in their decision‐making processes.

Design/methodology/approach

Primary case study research was conducted through on‐site interviews, participant observation, and archival research. Building from the careers and leadership literature, illustrates how one leader sorted through key paradoxical choices and studies how his sense of personal identity and adaptability served as bedrock metacompetencies in navigating complex change.

Findings

Two metacompetencies – personal identity and adaptability – help explain how effective leaders respond to situations requiring seemingly contradictory sets of behaviors. Here, leaders navigate traumatic situations and conflict by drawing on a deep awareness of self and high levels of adaptability, knowing how to respond appropriately to crisis, and invoke behaviorally complex responses to challenges. Frames this as being evidence of “identity/adaptability balanced leadership” to offer leadership development lessons and suggest directions for future leadership research.

Originality/value

This research examines leadership through the metacompetencies of identity and adaptability, emphasizing the critical mutuality across both dimensions. Draws direct linkages between the careers literature and the study of leadership and presents a meaningful way to understand the complexity of contemporary leadership, especially in times of great stress. These reflections offer broadly applicable lessons that will be useful to individuals seeking to grow as leaders and to development professionals who seek to foster growth in others.

Details

Leadership & Organization Development Journal, vol. 26 no. 6
Type: Research Article
ISSN: 0143-7739

Keywords

Book part
Publication date: 18 November 2020

Sanja Milivojevic, Bodean Hedwards and Marie Segrave

This chapter considers the impetus for the inclusion of labour rights and secure work rights, with a particular focus on countering human trafficking and what is now widely known…

Abstract

This chapter considers the impetus for the inclusion of labour rights and secure work rights, with a particular focus on countering human trafficking and what is now widely known as ‘modern slavery’ in the UN Sustainable Development Goals (SDGs). The SDGs comprise 17 goals and 169 targets set to assist nation states in achieving sustainable development in the ‘five P’ areas: People, Planet, Prosperity, Peace and Partnership. In this chapter we analyse goals and targets that focus on modern slavery and adult human trafficking (in particular sex trafficking and trafficking for forced labour), and review the SDGs in the context of existing international counter-trafficking and slavery mechanisms. We consider what this novel framework has to offer when it comes to addressing these forms of exploitation. In so doing, the chapter considers the likely impact of the SDGs to preventing and countering these exploitative practices, and its potential usefulness within the broader spectrum of counter-trafficking/slavery mechanisms. We suggest that the SDGs are yet another international instrument that makes strong rhetorical commitments to the intersections of labour, migration and exploitation, but lacks clarity and operational strength it needs to lead the path in reduction, if not elimination of such exploitative practices. Finally, we analyse the extent to which this instrument continues to ignore the factors that contribute to or sustain the conditions for exploitation, namely the impact of migration policies and the gendered nature of the issue.

Details

The Emerald Handbook of Crime, Justice and Sustainable Development
Type: Book
ISBN: 978-1-78769-355-5

Keywords

Article
Publication date: 1 March 2013

John F. Sacco and Gerard R. Busheé

This paper analyzes the impact of economic downturns on the revenue and expense sides of city financing for the period 2003 to 2009 using a convenience sample of the audited end…

Abstract

This paper analyzes the impact of economic downturns on the revenue and expense sides of city financing for the period 2003 to 2009 using a convenience sample of the audited end of year financial reports for thirty midsized US cities. The analysis focuses on whether and how quickly and how extensively revenue and spending directions from past years are altered by recessions. A seven year series of Comprehensive Annual Financial Report (CAFR) data serves to explore whether citiesʼ revenues and spending, especially the traditional property tax and core functions such as public safety and infrastructure withstood the brief 2001 and the persistent 2007 recessions? The findings point to consumption (spending) over stability (revenue minus expense) for the recession of 2007, particularly in 2008 and 2009.

Details

Journal of Public Budgeting, Accounting & Financial Management, vol. 25 no. 3
Type: Research Article
ISSN: 1096-3367

Article
Publication date: 1 June 1997

Meryl Davids

The nation's oldest greeting card company remakes itself with a slew of new products sold in entirely new venues.

Abstract

The nation's oldest greeting card company remakes itself with a slew of new products sold in entirely new venues.

Details

Journal of Business Strategy, vol. 18 no. 6
Type: Research Article
ISSN: 0275-6668

Abstract

Details

Advances in Accounting Education Teaching and Curriculum Innovations
Type: Book
ISBN: 978-0-76230-758-6

Article
Publication date: 1 January 1985

Since the first Volume of this Bibliography there has been an explosion of literature in all the main areas of business. The researcher and librarian have to be able to uncover…

16661

Abstract

Since the first Volume of this Bibliography there has been an explosion of literature in all the main areas of business. The researcher and librarian have to be able to uncover specific articles devoted to certain topics. This Bibliography is designed to help. Volume III, in addition to the annotated list of articles as the two previous volumes, contains further features to help the reader. Each entry within has been indexed according to the Fifth Edition of the SCIMP/SCAMP Thesaurus and thus provides a full subject index to facilitate rapid information retrieval. Each article has its own unique number and this is used in both the subject and author index. The first Volume of the Bibliography covered seven journals published by MCB University Press. This Volume now indexes 25 journals, indicating the greater depth, coverage and expansion of the subject areas concerned.

Details

Management Decision, vol. 23 no. 1
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 12 June 2024

David O'Connell and Mara Fitzgibbons Adams

This study builds upon previous research on grace in the workplace, using scholarship from the fields of psychology, business ethics, philosophy and religion with the purpose of…

Abstract

Purpose

This study builds upon previous research on grace in the workplace, using scholarship from the fields of psychology, business ethics, philosophy and religion with the purpose of clarifying how people experience grace in their work, when it happens, why it happens and what are the affective outcomes.

Design/methodology/approach

Data were collected from employed adults in the USA. Research questions were explored using qualitative and quantitative methods.

Findings

Working from a conceptual framework linking the occasions of grace, the reasons for grace-giving and the resulting sentiments, the design and findings of a mixed methods study are presented. The results clarify how individuals from various work environments, demographic groups and spiritualties enact and react to grace-giving at work.

Originality/value

This paper contributes to organizational change and workplace spirituality literatures by unpacking what precipitates workplace grace episodes, what is the nature of the interpersonal exchanges and individuals’ affective responses. This approach allows us to better understand what happens in the specific moments of grace and how grace-giving might be encouraged.

Details

Journal of Organizational Change Management, vol. 37 no. 4
Type: Research Article
ISSN: 0953-4814

Keywords

Book part
Publication date: 14 December 2023

Adetayo Olaniyi Adeniran, Ikpechukwu Njoku and Mobolaji Stephen Stephens

This study examined the factors influencing willingness-to-repurchase for each class of airline service, and integrate the constructs of service quality, satisfaction and…

Abstract

This study examined the factors influencing willingness-to-repurchase for each class of airline service, and integrate the constructs of service quality, satisfaction and willingness-to-repurchase which were rooted on Engel-Kollat-Blackwell (EKB) model. The study focuses on the domestic and international arrival of passengers at Murtala Muhammed International Airport in Lagos and Nnamdi Azikwe International Airport in Abuja. Information was gathered from domestic and foreign passengers who had post-purchase experience and had used the airline's services more than once. The survey data were obtained concurrently from arrival passengers at two major international airports using an electronic questionnaire through random and purposive sampling techniques. The data was analysed using the ordinal logit model and structural equation model. From the 606 respondents, 524 responses were received but 489 responses were valid for data analysis and reporting and were obtained mostly from economy and business class passengers. The study found that the quality of seat pitch, allowance of 30 kg luggage permission, availability of online check-in 24 hours before the departing flight, quality of space for legroom between seats, and the quality of seats that can be converted into a fully flatbed are the major service factors influencing willingness-to-repurchase economy and business class tickets. Also, it was found that passengers' willingness to repurchase is influenced majorly by service quality, but not necessarily influenced by satisfaction. These results reflect the passengers' consciousness of COVID-19 because the study was conducted during the heat of COVID-19 pandemic. Recommendations were suggested for airline management based on each class.

Details

Innovation, Social Responsibility and Sustainability
Type: Book
ISBN: 978-1-83797-462-7

Keywords

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