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Article
Publication date: 1 December 1998

David G. Schwartz

Examines the use of shared semantics information to link concepts in an organizational memory to e‐mail communications. E‐mail is by far the dominant business application of the…

618

Abstract

Examines the use of shared semantics information to link concepts in an organizational memory to e‐mail communications. E‐mail is by far the dominant business application of the Internet, yet the use of e‐mail relies on a number of assumptions regarding the effectiveness of interpersonal communications. One of these assumptions is that of common meaning or shared semantics. Assuming shared semantics in electronic communications can lead to a breakdown in communication, and the very managerial improvements that e‐mail is intended to foster can be negated by the resultant lack of understanding. In this paper how shared semantics are created, maintained, and used to enhance e‐mail communications is discussed. A framework for determining shared semantics based on organizational and personal user profiles is presented. How shared semantics are used by the HyperMail system to help link OM content to e‐mail messages is illustrated.

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Internet Research, vol. 8 no. 5
Type: Research Article
ISSN: 1066-2243

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Library Hi Tech News, vol. 17 no. 2
Type: Research Article
ISSN: 0741-9058

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Article
Publication date: 1 December 2003

David G. Schwartz

1518

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Internet Research, vol. 13 no. 5
Type: Research Article
ISSN: 1066-2243

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Article
Publication date: 1 October 2001

David G. Schwartz

249

Abstract

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Internet Research, vol. 11 no. 4
Type: Research Article
ISSN: 1066-2243

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Article
Publication date: 17 August 2010

David G. Schwartz

534

Abstract

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Internet Research, vol. 20 no. 4
Type: Research Article
ISSN: 1066-2243

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Article
Publication date: 1 December 2000

David G. Schwartz

196

Abstract

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Internet Research, vol. 10 no. 5
Type: Research Article
ISSN: 1066-2243

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Article
Publication date: 1 December 2002

David G. Schwartz

286

Abstract

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Internet Research, vol. 12 no. 5
Type: Research Article
ISSN: 1066-2243

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Article
Publication date: 1 May 2003

David G. Schwartz

268

Abstract

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Internet Research, vol. 13 no. 2
Type: Research Article
ISSN: 1066-2243

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Article
Publication date: 1 March 2001

David G. Schwartz

243

Abstract

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Internet Research, vol. 11 no. 1
Type: Research Article
ISSN: 1066-2243

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Article
Publication date: 1 April 2005

David G. Schwartz

367

Abstract

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Internet Research, vol. 15 no. 2
Type: Research Article
ISSN: 1066-2243

1 – 10 of over 1000