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Article
Publication date: 1 May 2005

Karin Braunsberger, Laurie A. Lucas and Dave Roach

In the USA, the Federal Reserve Board (FRB) has adopted a final rule amending the Truth in Lending Act's Regulation Z, effective October 1, 2001. The present study aims to use the…

3784

Abstract

Purpose

In the USA, the Federal Reserve Board (FRB) has adopted a final rule amending the Truth in Lending Act's Regulation Z, effective October 1, 2001. The present study aims to use the elaboration likelihood model to explore how consumers might respond to the revised credit card disclosure requirements, focusing specifically on college students.

Design/methodology/approach

Each subject was randomly assigned to one of two financial scenarios and asked to choose, among competing offers, the credit card that presented the “best” match to the scenario. Subsequently, all subjects completed measures designed to test hypothesized relationships within the framework of the elaboration likelihood model.

Findings

College students possess a fairly low level of knowledge of credit cards and thus are not very well equipped to make educated choices concerning such cards.

Research limitations/implications

The use of a rural student sample is a limitation and future research should investigate different populations, including those in urban and international markets.

Practical implications

Since the variable APR information appears to distract consumers from taking into account other important cost information, credit card issuers should develop solicitations that aid consumers in making knowledgeable choices.

Originality/value

The present research is the first to investigate the impact of the FRB's recently adopted final rule amending the Truth in Lending Act's Regulation Z. The findings should thus be of interest to regulators, credit card issuers, and consumer advocates.

Details

International Journal of Bank Marketing, vol. 23 no. 3
Type: Research Article
ISSN: 0265-2323

Keywords

Article
Publication date: 1 August 2004

Karin Braunsberger, Laurie A. Lucas and Dave Roach

The Federal Reserve Board has recently adopted a final rule amending the Truth in Lending Act's Regulation Z, effective October 1, 2001. The first study investigates how…

5297

Abstract

The Federal Reserve Board has recently adopted a final rule amending the Truth in Lending Act's Regulation Z, effective October 1, 2001. The first study investigates how vulnerable consumers (i.e. college students) might respond to the revised credit card disclosure requirements and investigates credit card knowledge of college students. The second and third studies examine external validity issues, that is, whether urban college students are more knowledgeable about credit cards than rural students, and whether adult populations are more knowledgeable than student populations. These latter studies further investigate the relationships among objective knowledge, subjective knowledge and product usage. The results show that consumers in general are not very knowledgeable about credit cards. In order to avoid government regulation of the industry, it is recommended that credit card issuers become involved in educating consumers.

Details

Journal of Services Marketing, vol. 18 no. 5
Type: Research Article
ISSN: 0887-6045

Keywords

Article
Publication date: 1 January 1995

The scope of this column is being expanded with this issue in response to the dramatic increase in the publication and range of CD‐ROMs. We will include among the reviews CDs of…

Abstract

The scope of this column is being expanded with this issue in response to the dramatic increase in the publication and range of CD‐ROMs. We will include among the reviews CDs of interest which usually have some relationship with music. Also, as the spirit moves us, we will include CD‐ROMs which are not music related, just as the music CDs wandered beyond the strict confines of jazz.

Details

Collection Building, vol. 14 no. 1
Type: Research Article
ISSN: 0160-4953

Article
Publication date: 15 May 2017

Morris B. Holbrook

This paper describes the personal history and intellectual development of Morris B. Holbrook (MBH), a participant in the field of marketing academics in general and consumer…

1227

Abstract

Purpose

This paper describes the personal history and intellectual development of Morris B. Holbrook (MBH), a participant in the field of marketing academics in general and consumer research in particular.

Design/methodology/approach

The paper pursues an approach characterized by historical autoethnographic subjective personal introspection or HASPI.

Findings

The paper reports the personal history of MBH and – via HASPI – interprets various aspects of key participants and major themes that emerged over the course of his career.

Research limitations/implications

The main implication is that every scholar in the field of marketing pursues a different light, follows a unique path, plays by idiosyncratic rules, and deserves individual attention, consideration, and respect … like a cat that carries its own leash.

Originality/value

In the case of MBH, like (say) a jazz musician, whatever value he might have depends on his originality.

Details

Journal of Historical Research in Marketing, vol. 9 no. 2
Type: Research Article
ISSN: 1755-750X

Keywords

Book part
Publication date: 17 July 2011

Ethan S. Bernstein and Frank J. Barrett

How can leaders adopt a mindset that maximizes learning, remains responsive to short-term emergent opportunities, and simultaneously strengthens longer-term dynamic capabilities…

Abstract

How can leaders adopt a mindset that maximizes learning, remains responsive to short-term emergent opportunities, and simultaneously strengthens longer-term dynamic capabilities of the organization? This chapter explores the organizational decisions and practices leaders can initiate to extend, strengthen, or transform “ordinary capabilities” (Winter, 2003) into enhanced improvisational competence and dynamic capabilities. We call this leadership logic the “jazz mindset.” We draw upon seven characteristics of jazz bands as outlined by Barrett (1998) to show that strategic leaders of business organizations can enhance dynamic capabilities by strengthening practices observed in improvising jazz bands.

Details

Research in Organizational Change and Development
Type: Book
ISBN: 978-1-78052-022-3

Article
Publication date: 1 March 1993

Moanin'; Art Blakey and the Jazz Messengers, Blue Note CDP 7 46516 2. Even though this reissue was released several years ago, please get it into your library's collections as…

Abstract

Moanin'; Art Blakey and the Jazz Messengers, Blue Note CDP 7 46516 2. Even though this reissue was released several years ago, please get it into your library's collections as well as your own. The late Art Blakey is one of the most important figures in jazz history. He was one of the seminal bebop drummers, but his true niche is as the leader of the Jazz Messengers. Almost every major trumpet player for the last four decades played with Blakey, from Clifford Brown to Fred‐die Hubbard to Wynton Marsalis, and a whole number of others along the way. As well, Blakey's sax players, e.g. Wayne Shorter, Branford Marsalis, et. al., were no slouches.

Details

Collection Building, vol. 13 no. 1
Type: Research Article
ISSN: 0160-4953

Article
Publication date: 1 December 1999

Seyed‐Mahmoud Aghazadeh

Investigates three aspects of human resource management facing future challenges, personnel, technology and globalization. Suggests that the human resource professionals in a…

8303

Abstract

Investigates three aspects of human resource management facing future challenges, personnel, technology and globalization. Suggests that the human resource professionals in a successful business must be able to attract and retain individuals who have the ability to manage a globally responsive business. Covers the use of technology for competitive advantage; advocates global strategies in operations management and empowerment of the individual.

Details

Management Research News, vol. 22 no. 12
Type: Research Article
ISSN: 0140-9174

Keywords

Article
Publication date: 1 February 1978

Consideration of the fast‐growing number of food hygiene prosecutions up and down the country, almost all of them of a most serious nature, shows that it is the food preparing…

Abstract

Consideration of the fast‐growing number of food hygiene prosecutions up and down the country, almost all of them of a most serious nature, shows that it is the food preparing room, the kitchen, which is indeed the hub of the matter. Most of the charges result from its condition and the practices carried on within its walls, all‐too‐often enclosing a cramped space, ill‐equipped and difficult to keep clean. Its state in many prosecutions clearly contrasts badly with the soft lights and alluring elegance of the dining rooms in hotels and catering establishments. Yet, who would say that the kitchen is not the most important room in the home, in the hotel and every food‐preparing place? It has been so from time immemorial. House design has suffered severely with the need to cut building costs and the kitchen has suffered most; in small houses, it seems little more than a cupboard, a box‐room, an alcove. Is it surprising, then, that age‐old kitchen arts have degenerated? In the farmhouse, the country homes of the affluent, the “downstairs” of the town house, the kitchen was among the largest rooms in the house, as befitted all the activity that went on there. In the USA, the modern, comfortable home even of relatively humble folk the kitchen is phenomenally large; room for everything and everyone.

Details

British Food Journal, vol. 80 no. 2
Type: Research Article
ISSN: 0007-070X

Article
Publication date: 1 November 2002

Mordecai Lee

This exploration of management history focuses on mass entertainment media to determine the history of the efficiency expert in popular culture. It reviews the history of the…

2627

Abstract

This exploration of management history focuses on mass entertainment media to determine the history of the efficiency expert in popular culture. It reviews the history of the image of the efficiency expert in film and on American‐produced television programs. The review shows that this profession is a universal and pervasive one, permanently embedded in our culture and catholic in background, occupation and workplace. It is generally a man’s job. The most significant historical trend is a sharp change from the efficiency expert as an amusing and relatively harmless character to a malevolent one who is to be feared. Although television has only existed for about half as long as motion pictures, the depiction of the efficiency expert on TV is similar to his movie image. This widely recognized profession needs no introduction to the viewer. He is a negative figure, often laughed at but never admired.

Details

Management Decision, vol. 40 no. 9
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 1 May 1988

ALMOST EVERY communication we receive from manufacturers or suppliers, whether sent direct or from professional public relations companies, claims that the firm concerned is the…

Abstract

ALMOST EVERY communication we receive from manufacturers or suppliers, whether sent direct or from professional public relations companies, claims that the firm concerned is the most important firm in its category.

Details

Work Study, vol. 37 no. 5
Type: Research Article
ISSN: 0043-8022

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