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Article
Publication date: 28 September 2023

Djoko Sigit Sayogo, Sri Budi Cantika Yuli and Firda Ayu Amalia

This study aims to identify and outline the critical challenges affecting the inclination of executives to use data as the basis for making decisions at a local government level.

Abstract

Purpose

This study aims to identify and outline the critical challenges affecting the inclination of executives to use data as the basis for making decisions at a local government level.

Design/methodology/approach

The study conducted in-depth interviews with 21 public officials comprising middle- and top-level executives from 18 agencies and offices at the Bojonegoro Regency, one of Indonesia’s most progressive regencies in pursuing open government and smart cities.

Findings

The findings demonstrate that ensuring a good quality data architecture, nurturing data culture and developing analytics capability are essential in the case of a developing country such as Indonesia. However, insufficient policies and regulations, a nonexistent evaluative framework for data quality, disruptive local tradition and the ingrained autocratic administration represent significant and unique challenges to implementing data-driven decision-making in the local government in Indonesia.

Research limitations/implications

The chosen research approach may result in a need for more generalizability beyond Indonesia, accentuating the necessity for the geographical objects to include other developing countries in future research.

Practical implications

The findings showcase that lack of awareness and acceptance from public officials and the general public of the importance of a data-driven approach; as such, a better understanding of the change in attitudes and mindsets of public officials is invariably one of the critical practical determinants.

Originality/value

The findings signify the importance of creating robust accountability systems and evaluative frameworks that consider the many variables influencing decisions that capture the significance of organizational and local culture.

Details

Transforming Government: People, Process and Policy, vol. 18 no. 1
Type: Research Article
ISSN: 1750-6166

Keywords

Article
Publication date: 1 July 2014

Jerome De Lisle, Rhoda Mohammed and Rinnelle Lee-Piggott

Although high-quality comparative data from international assessments are now more widely available, to what extent is that data being used to trigger, inform, and direct…

Abstract

Purpose

Although high-quality comparative data from international assessments are now more widely available, to what extent is that data being used to trigger, inform, and direct educational change in non-Organization for Economic Co-Operation and Development (OECD) countries? The purpose of this paper is to develop a theoretical framework to guide a case analysis of Trinidad and Tobago's system response to international assessment data.

Design/methodology/approach

This is a single-nation explanatory case study using data from policy documents and elite interviews. Findings are generated through inductive thematic analysis.

Findings

The four emerging themes were: first, weaknesses in the national evaluation system; second, policy-making practices not attuned to data; third, lack of collaboration and stakeholder involvement; and fourth, challenges in accessing and using data. Findings suggested that data rarely acted alone to trigger system change. Critical to initiating and sustaining effective data use for system reform were policy-making contexts and mental maps of system leaders, which in this context acted as barriers. Respondents believed that greater strategic leadership from politicians and technocrats could ensure data-informed systemic change.

Research limitations/implications

The study focuses upon data use and data-driven decision making for whole system reform within a single country context. However, it advances theory that might be applied to other non-OECD cases.

Originality/value

The findings contribute to the refinement of a conceptual model explaining data-driven system reform applicable to non-OECD contexts. The role of system leaders when using international assessment data is clarified.

Book part
Publication date: 29 May 2023

Rupanshi Pruthi

Central theme: The present chapter discusses the integration of data science methods in devising economic policies in different countries with special reference to India.Purpose:

Abstract

Central theme: The present chapter discusses the integration of data science methods in devising economic policies in different countries with special reference to India.

Purpose: It explains how the policy-making process in countries can be transformed from estimate-based policies to evidence-based policies with the help of techniques such as artificial intelligence (AI), big data, and data analytics. It answers the research question of whether the data science techniques can make the economic policy process efficient or not in developing countries like India.

Research methodology: Data are collected from secondary sources such as government websites, journals, corporate reports, and research databases to conduct this descriptive analysis. Research papers from Scopus/Web of Science (WoS) database are extracted, and exclusion/inclusion criteria are applied for extracting papers relevant to this research.

Findings: The chapter found out various opportunities which India can tap by gaining new insights on critical macroeconomic issues such as unemployment, labour markets, and water crises and would be able to resolve the problems with the help of predictive modelling. The findings exhibit the possibility of building models that could explain how to integrate data science techniques into the policy-making process. It also highlights the challenges that Indian economy is facing in incorporating these techniques in its policy-making process. It states the need to design different evaluation schemes based on information and communication technology (ICT) and data science for different policies, since one methodology does not suit all.

Details

Smart Analytics, Artificial Intelligence and Sustainable Performance Management in a Global Digitalised Economy
Type: Book
ISBN: 978-1-83753-416-6

Keywords

Article
Publication date: 4 May 2020

Francesco Mureddu, Juliane Schmeling and Eleni Kanellou

This paper aims to present pertinent research challenges in the field of (big) data-informed policy-making based on the research, undertaken within the course of the European…

Abstract

Purpose

This paper aims to present pertinent research challenges in the field of (big) data-informed policy-making based on the research, undertaken within the course of the European Union-funded project Big Policy Canvas. Technological advancements, especially in the past decade, have revolutionised the way that both every day and complex activities are conducted. It is, thus, expected that a particularly important actor such as the public sector, should constitute a successful disruption paradigm through the adoption of novel approaches and state-of-the-art information and communication technologies.

Design

The research challenges stem from a need, trend and asset assessment based on qualitative and quantitative research, as well as from the identification of gaps and external framework factors that hinder the rapid and effective uptake of data-driven policy-making approaches.

Findings

The current paper presents a set of research challenges categorised in six main clusters, namely, public governance framework, privacy, transparency, trust, data acquisition, cleaning and representativeness, data clustering, integration and fusion, modelling and analysis with big data and data visualisation.

Originality/value

The paper provides a holistic overview of the interdisciplinary research challenges in the field of data-informed policy-making at a glance and shall serve as a foundation for the discussion of future research directions in a broader scientific community. It, furthermore, underlines the necessity to overcome isolated scientific views and treatments because of a high complex multi-layered environment.

Details

Transforming Government: People, Process and Policy, vol. 14 no. 4
Type: Research Article
ISSN: 1750-6166

Keywords

Open Access
Article
Publication date: 1 March 2023

Francesco Leoni, Martina Carraro, Erin McAuliffe and Stefano Maffei

The purpose of this paper is three-fold. Firstly, through selected case studies, to provide an overview of how non-traditional data from digital public services were used as a…

1154

Abstract

Purpose

The purpose of this paper is three-fold. Firstly, through selected case studies, to provide an overview of how non-traditional data from digital public services were used as a source of knowledge for policymaking. Secondly, to argue for a design for policy approach to support the successful integration of non-traditional data into policymaking practice, thus supporting data-driven innovation for policymaking. Thirdly, to encourage a vision of the relation between data-driven innovation and public policy that considers policymaking outside the authoritative instrumental logic perspective.

Design/methodology/approach

A qualitative small-N case study analysis based on desk research data was developed to provide an overview of how data-centric public services could become a source of knowledge for policymaking. The analysis was based on an original theoretical-conceptual framework that merges the policy cycle model and the policy capacity framework.

Findings

This paper identifies three potential areas of contribution of a design for policy approach in a scenario of data-driven innovation for policymaking practice: the development of sensemaking and prefiguring activities to shape a shared rationale behind intra-/inter-organisational data sharing and data collaboratives; the realisation of collaborative experimentations for enhancing the systemic policy analytical capacity of a governing body, e.g. by integrating non-traditional data into new and trusted indicators for policy evaluation; and service design as approach for data-centric public services that connects policy decisions to the socio-technical context in which data are collected.

Research limitations/implications

The small-N sample (four cases) selected is not representative of a broader population but isolates exemplary initiatives. Moreover, the analysis was based on secondary sources, limiting the assessment quality of the real use of non-traditional data for policymaking. This level of empirical understanding is considered sufficient for an explorative analysis that supports the original perspective proposed here. Future research will need to collect primary data about the potential and dynamics of how data from data-centric public services can inform policymaking and substantiate the proposed areas of a design for policy contribution with practical experimentations and cases.

Originality/value

This paper proposes a convergence, yet largely underexplored, between the two emerging perspectives on innovation in policymaking: data for policy and design for policy. This convergence helps to address the designing of data-driven innovations for policymaking, while considering pragmatic indications of socially acceptable practices in this space for practitioners.

Details

Transforming Government: People, Process and Policy, vol. 17 no. 3
Type: Research Article
ISSN: 1750-6166

Keywords

Open Access
Article
Publication date: 28 October 2020

Anne Fleur van Veenstra, Francisca Grommé and Somayeh Djafari

Public sector data analytics concerns the process of retrieving data, data analysis, publication of the results as well as re-using the data by government organizations to improve…

4075

Abstract

Purpose

Public sector data analytics concerns the process of retrieving data, data analysis, publication of the results as well as re-using the data by government organizations to improve their operations and enhance public policy. This paper aims to explore the use of public sector data analytics in the Netherlands and the opportunities and challenges of this use.

Design/methodology/approach

This paper finds 74 applications of public sector data analytics, identified by a Web search and consultation with policymakers. The applications are categorized by application type, organization(s) involved and application domain, and illustrative examples are used to elaborate opportunities and challenges.

Findings

Public sector data analytics is most frequently used for inspection and enforcement of social services and for criminal investigation. Even though its usage is often experimental, it raises concerns for scope creep, repeated targeting of the same (group of) individuals, personal data use by third parties and the transparency of governmental processes.

Research limitations/implications

Drawing on desk research, it was not always possible to identify which type of data or which technology was used in the applications that were found. Furthermore, the case studies are illustrative rather than providing an in-depth overview of opportunities and challenges of the use of data analytics in government.

Originality/value

Most studies either perform a literature overview or present a single case study; this paper presents a more comprehensive overview of how a public sector uses data analytics.

Details

Transforming Government: People, Process and Policy, vol. 15 no. 4
Type: Research Article
ISSN: 1750-6166

Keywords

Article
Publication date: 18 April 2023

Anthony Jnr. Bokolo

Because of the use of digital technologies in smart cities, municipalities are increasingly facing issues related to urban data management and are seeking ways to exploit these…

Abstract

Purpose

Because of the use of digital technologies in smart cities, municipalities are increasingly facing issues related to urban data management and are seeking ways to exploit these huge amounts of data for the actualization of data driven services. However, only few studies discuss challenges related to data driven strategies in smart cities. Accordingly, the purpose of this study is to present data driven approaches (architecture and model), for urban data management needed to improve smart city planning and design. The developed approaches depict how data can underpin sustainable urban development.

Design/methodology/approach

Design science research is adopted following a qualitative method to evaluate the architecture developed based on top-level design using a case data from workshops and interviews with experts involved in a smart city project.

Findings

The findings of this study from the evaluations indicate that the identified enablers are useful to support data driven services in smart cities and the developed architecture can be used to promote urban data management. More importantly, findings from this study provide guidelines to municipalities to improve data driven services for smart city planning and design.

Research limitations/implications

Feedback as qualitative data from practitioners provided evidence on how data driven strategies can be achieved in smart cities. However, the model is not validated. Hence, quantitative data is needed to further validate the enablers that influence data driven services in smart city planning and design.

Practical implications

Findings from this study offer practical insights and real-life evidence to define data driven enablers in smart cities and suggest research propositions for future studies. Additionally, this study develops a real conceptualization of data driven method for municipalities to foster open data and digital service innovation for smart city development.

Social implications

The main findings of this study suggest that data governance, interoperability, data security and risk assessment influence data driven services in smart cities. This study derives propositions based on the developed model that identifies enablers for actualization of data driven services for smart cities planning and design.

Originality/value

This study explores the enablers of data driven strategies in smart city and further developed an architecture and model that can be adopted by municipalities to structure their urban data initiatives for improving data driven services to make cities smarter. The developed model supports municipalities to manage data used from different sources to support the design of data driven services provided by different enterprises that collaborate in urban environment.

Book part
Publication date: 25 November 2019

Tavis D. Jules

With the advent of the fourth industrial revolution and the intelligent economy, this conceptual chapter explores the evolution of educational governance from one based on…

Abstract

With the advent of the fourth industrial revolution and the intelligent economy, this conceptual chapter explores the evolution of educational governance from one based on governing by numbers and evidence-based governance to one constituted around governance by data or data-based educational governance. With the rise of markets and networks in education, Big Data, machine data, high-dimension data, open data, and dark data have consequences for the governance of national educational systems. In doing so, it draws attention to the rise of the algorithmization and computerization of educational policy-making. The author uses the concept of “blitzscaling”, aided by the conceptual framing of assemblage theory, to suggest that we are witnessing the rise of a fragmented model of educational governance. I call this governance with a “big G” and governance with a “small g.” In short, I suggest that while globalization has led to the deterritorializing of the national state, data educational governance, an assemblage, is bringing about the reterritorialization of things as new material projects are being reconstituted.

Details

The Educational Intelligent Economy: Big Data, Artificial Intelligence, Machine Learning and the Internet of Things in Education
Type: Book
ISBN: 978-1-78754-853-4

Keywords

Open Access
Article
Publication date: 9 December 2019

Zhiwen Pan, Jiangtian Li, Yiqiang Chen, Jesus Pacheco, Lianjun Dai and Jun Zhang

The General Society Survey(GSS) is a kind of government-funded survey which aims at examining the Socio-economic status, quality of life, and structure of contemporary society…

Abstract

Purpose

The General Society Survey(GSS) is a kind of government-funded survey which aims at examining the Socio-economic status, quality of life, and structure of contemporary society. GSS data set is regarded as one of the authoritative source for the government and organization practitioners to make data-driven policies. The previous analytic approaches for GSS data set are designed by combining expert knowledges and simple statistics. By utilizing the emerging data mining algorithms, we proposed a comprehensive data management and data mining approach for GSS data sets.

Design/methodology/approach

The approach are designed to be operated in a two-phase manner: a data management phase which can improve the quality of GSS data by performing attribute pre-processing and filter-based attribute selection; a data mining phase which can extract hidden knowledge from the data set by performing data mining analysis including prediction analysis, classification analysis, association analysis and clustering analysis.

Findings

According to experimental evaluation results, the paper have the following findings: Performing attribute selection on GSS data set can increase the performance of both classification analysis and clustering analysis; all the data mining analysis can effectively extract hidden knowledge from the GSS data set; the knowledge generated by different data mining analysis can somehow cross-validate each other.

Originality/value

By leveraging the power of data mining techniques, the proposed approach can explore knowledge in a fine-grained manner with minimum human interference. Experiments on Chinese General Social Survey data set are conducted at the end to evaluate the performance of our approach.

Details

International Journal of Crowd Science, vol. 3 no. 3
Type: Research Article
ISSN: 2398-7294

Keywords

Book part
Publication date: 22 August 2023

Patrick Lynch

This chapter explores the evolution of smart city thinking in order to have a clear understanding of what is involved in effectively and sustainably implementing a Smart City 4.0…

Abstract

This chapter explores the evolution of smart city thinking in order to have a clear understanding of what is involved in effectively and sustainably implementing a Smart City 4.0 strategy. The chapter illustrates that the concept of smart cities has evolved from the technology driven implementations to Cities as Open Innovation Platforms. These open and participatory platforms facilitate the interaction and collaboration of the city's citizens, government, industry, entrepreneurs, academia, creatives and the social sector so that they can harness their collective intelligence for innovation, experimentation and implementation of solutions that creates real transformational value for the betterment of the city's and its stakeholders. The author also identifies the key dimensions on which a smart city 4.0 concept must be built upon but highlights that depending on the composition of its stakeholder ecosystem, the City will prioritise different dimensions and so each smart city is unique. The chapter builds upon the experience of implementing a Smart City 4.0 project in Waterford, Ireland. Details of the smart city initiatives implemented are illustrates with examples.

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