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Unbalanced bidding can seriously imposed the government from obtaining the best value for the taxpayers' money in public procurement since it increases the owner's cost and decreases the fairness of the competitive bidding process. How to detect an unbalanced bid is a challenging task faced by theoretical researchers and practical actors. This study aims to develop an identification method of unbalanced bidding in the construction industry.

The identification of unbalanced bidding is considered as a multi-criteria decision-making (MCDM) problem. A data-driven unit price database from the historical bidding document is built to present the reference unit prices as benchmarks. According to the proposed extended TOPSIS method, the data-driven unit price is chosen as the positive ideal solution, and the unit price that has the furthest absolute distance measure as the negative ideal solution. The concept of relative distance is introduced to measure the distances between positive and negative ideal solutions and each bidding unit price. The unbalanced bidding degree is ranked by means of relative distance.

The proposed model can be used for the quantitative evaluation of unbalanced bidding from a decision-making perspective. The identification process is developed according to the decision-making process. The finding shows that the model will support owners to efficiently and effectively identify unbalanced bidding in the bid evaluation stage.

The data-driven reference unit prices improve the accuracy of the benchmark to evaluate the unbalanced bidding. The extended TOPSIS model is applied to identify unbalanced bidding; the owners can undertake objective decision-making to identify and prevent unbalanced bidding at the stage of procurement.

Freight transportation practices accounted for a significant share of environmental degradation and climate change over the years. Therefore, environmentally responsible transport practices (ERTPs) become a serious concern of freight shippers and transport service providers. Past studies generally ignored the assessment of ERTPs of freight transport companies during a transport service contract. To bridge the above literature gap, this paper proposed a hierarchical framework for evaluating freight transport companies based on ERTPs.

In a data-driven decision-making environment, transport firm selection is affected by multiple expert inputs, lack of information availability, decision-making ambiguity and background of experts. The evaluation of such decisions requires a multi-criteria decision-making method under a group decision-making approach. This paper used a data-driven method based on the intuitionistic fuzzy-set-based analytic hierarchy process (IF-AHP) and VIseKriterijumska Kompromisno Rangiranje (IF-VIKOR) method. The applicability of the proposed framework is validated with the Indian freight transport industry.

The result analysis shows that environmental knowledge sharing among freight transport actors, quality of organizations human resource, collaborative green awareness training programs, promoting environmental awareness program for employees and compliance of government transport emission law and practice have been ranked top five ERTPs which significantly contribute to the environmental sustainability of freight transport industry. The proposed framework also ranked freight transport companies based on ERTPs.

This research is expected to provide a reference to develop ERTPs in the emerging economies freight transport industry and contribute to the development of a sustainable freight transport system.

This study assesses the environmental responsibility of the freight transportation industry. The emerging economies logistics planners can use proposed framework for assessing the performance of freight transportation companies based on ERTPs.

With the rapid change that has taken place with digitalization and data-driven approaches in supply chains, business environment become more competitive and reaching sustainability in supply chains become even more challenging. In order to manage supply chains properly, in terms of considering environmental, social and economic impacts, organizations need to deal with huge amount of data and improve organizations' data management skills. From this view, increased number of stakeholders and dynamic environment reveal the importance of data-driven technologies in sustainable supply chains. This complex structure results in new kind of risks caused by data-driven technologies. Therefore, the aim of the study to analyze potential risks related to data privacy, trust, data availability, information sharing and traceability, i.e. in sustainable supply chains.

A hybrid multi-criteria decision-making (MCDM) model, which is the integration of step-wise weight assessment ratio analysis (SWARA) and TOmada de Decisao Interativa Multicriterio (TODIM) methods, is going to be used to prioritize potential risks and reveal the most critical sustainability dimension that is affected from these risks.

Results showed that economic dimension of the sustainable supply chain management (SSCM) is the most critical concept while evaluating risks caused by data-driven technologies. On the other hand, risk of data security, risk of data privacy and weakness of information technology systems and infrastructure are revealed as the most important risks that organizations should consider.

The contribution of the study is expected to guide policymakers and practitioners in terms of defining potential risks causes by data-driven technologies in sustainable supply chains. In future studies, solutions can be suggested based on these risks for achieving sustainability in all stages of the supply chain causes by data-driven technologies.

This work aims to review past and present articles about data-driven quality management (DDQM) in supply chains (SCs). The motive behind the review is to identify associated literature gaps and to provide a future research direction in the field of DDQM in SCs.

A systematic literature review was done in the field of DDQM in SCs. SCOPUS database was chosen to collect articles in the selected field and then an SLR methodology has been followed to review the selected articles. The bibliometric and network analysis has also been conducted to analyze the contributions of various authors, countries and institutions in the field of DDQM in SCs. Network analysis was done by using VOS viewer package to analyze collaboration among researchers.

The findings of the study reveal that the adoption of data-driven technologies and quality management tools can help in strategic decision making. The usage of data-driven technologies such as artificial intelligence and machine learning can significantly enhance the performance of SC operations and network.

The paper discusses the importance of data-driven techniques enabling quality in SC management systems. The linkage between the data-driven techniques and quality management for improving the SC performance was also elaborated in the presented study.

Online customer relationship management (CRM) is an important issue for implementing digital marketing of electronic commerce or social commerce. The purpose of this study is to establish valuable markets for discovering customer knowledge from data-driven CRM systems for enhancing growth rates of businesses. Airline or travel agency industries are online businesses in the world. Therefore, the industries in Taiwan will be an empirical case for this study.

This research applied a procedure with an applied proposed model for establishing valuable markets from data-driven CRM systems. However, the study used a proposed customer value model (recency, frequency and monetary [RFM]; RFM model-based), the analytic hierarchy process (AHP) procedure and a proposed equation for estimating customer values.

For enhancing the data-driven CRM marketing of the industries, in this research, the market of air travelers can be partitioned into eight markets by the proposed model. As well, the markets can be ranked by the AHP procedure. Furthermore, the travelers’ customer values can be estimated by a proposed customer value equation.

Via the applied proposed procedure, online airlines, travel agencies or other online businesses can implement the research procedure as their data-driven marketing strategy on their online large-scale or Big Data customers’ databases for enhancing sales rates.

The purpose of this paper is to incorporate prior knowledge in the artificial neural network (ANN) model for the prediction of continuous cooling transformation (CCT) diagram of steel, so that the model predictions become valid from materials engineering point of view.

Genetic algorithm (GA) is used in different ways for incorporating system knowledge during training the ANN. In case of training, the ANN in multi-objective optimization mode, with prediction error minimization as one objective and the system knowledge incorporation as the other, the generated Pareto solutions are different ANN models with better performance in at least one objective. To choose a single model for the prediction of steel transformation, different multi-criteria decision-making (MCDM) concepts are employed. To avoid the problem of choosing a single model from the non-dominated Pareto solutions, the training scheme also converted into a single objective optimization problem.

The prediction results of the models trained in multi and single objective optimization schemes are compared. It is seen that though conversion of the problem to a single objective optimization problem reduces the complexity, the models trained using multi-objective optimization are found to be better for predicting metallurgically justifiable result.

ANN is being used extensively in the complex materials systems like steel. Several works have been done to develop ANN models for the prediction of CCT diagram. But the present work proposes some methods to overcome the inherent problem of data-driven model, and make the prediction viable from the system knowledge.

Performance measurement (PM) of any supply chain is prerequisite for improving its competitiveness and sustainability. This paper develops a framework for supply chain performance measurement (SCPM) for agriculture supply chain (ASC) based on internet of things (IoT). Moreover, this article explains the role of IoT in data collection and communication (SC visibility) based on the supply chain operation reference (SCOR) model.

This research identifies various key performance indicators (KPIs) and also their role in SCPM for improving its sustainability by using SCOR. Further, Shannon entropy is utilized for weighing the basic processes of SCPM and by using weights, fuzzy TOPSIS is applied for ranking of identified KPIs at metrics level 2 (deeper level).

“Flexibility” and “Responsiveness” have been reported as two most important KPIs in IoT based SCPM framework for ASC towards achieving sustainability.

In this research, metrics are explained only at SCOR level 2. But, this research will guide the managers and practitioners of various organizations to set their benchmark for comparing their performance at different levels of business processes. Further, this paper has managerial implications to develop an effective system for PM of IoT based data-driven ASC.

By using IoT based data driven system, this article fills the gap between SCPM by measuring different SC strategies in their performance measurable form of reliable, responsive and asset management etc.

Due to the increasing size and complexity of construction projects, construction engineering and management involves the coordination of many complex and dynamic processes and relies on the analysis of uncertain, imprecise and incomplete information, including subjective and linguistically expressed information. Various modelling and computing techniques have been used by construction researchers and applied to practical construction problems in order to overcome these challenges, including fuzzy hybrid techniques. Fuzzy hybrid techniques combine the human-like reasoning capabilities of fuzzy logic with the capabilities of other techniques, such as optimization, machine learning, multi-criteria decision-making (MCDM) and simulation, to capitalise on their strengths and overcome their limitations. Based on a review of construction literature, this chapter identifies the most common types of fuzzy hybrid techniques applied to construction problems and reviews selected papers in each category of fuzzy hybrid technique to illustrate their capabilities for addressing construction challenges. Finally, this chapter discusses areas for future development of fuzzy hybrid techniques that will increase their capabilities for solving construction-related problems. The contributions of this chapter are threefold: (1) the limitations of some standard techniques for solving construction problems are discussed, as are the ways that fuzzy methods have been hybridized with these techniques in order to address their limitations; (2) a review of existing applications of fuzzy hybrid techniques in construction is provided in order to illustrate the capabilities of these techniques for solving a variety of construction problems and (3) potential improvements in each category of fuzzy hybrid technique in construction are provided, as areas for future research.

Today, industrial revolutions demands advanced technologies, means, mediums, tactics and so forth for optimizing their operating behavior and opportunities. It is probed that the effectual results can be seized into system by not only developing advance means and technologies, but also capably adapting these developed technologies, their user interface and their utilization at optimum levels. Today, industrial resources need perfect synchronization and optimization for getting elevated results. Accordingly, present study is furnished with the purpose to expose quality-driven insights to march toward excellence by optimizing existing resources by the industrial organizations. The present study evaluates quality attributes of mechanical machineries for seizing performance opportunities and maintaining competitiveness via synchronizing and reconfiguring firm's resources under quality management system.

In the present study, Kano’s integrated approach is implemented for supporting decision rational concerning industrial assets. The integrative Kano–analytic hierarchy process (AHP) approach is used to reflect the relative importance of quality attributes. Kano and AHP tactics are integrated to define global relative weight and their computational medium is adapted along with ratio analysis, reference point theory and TOPSIS technique for understanding robust decision. The study described an interesting idea for underpinning quality attributes for benchmarking system substitutes. A machine tool selection case is discussed to disclose the significant aspect of decision-making and its virtual qualities.

The decision executives can realize massive benefits by streaming quality data, advanced information, technological advancements, optimum analysis and by identifying quality measures and disruptions for gaining performance deeds. The study determined quality measures for benchmarking machine tool substitute for industrial applications. Momentous machine alternatives are evaluated by means of technical structure, dominance theory and comparative analysis for supporting decision-making of industrial assets based on optimization and synchronization.

The study linked financial, managerial and production resources under sole platform to present a technical structure that may assist in improving the performance of the manufacturing firms. The study provides a decision support mechanism to assist in reviewing the momentous resources to imitate a higher level of productive strength toward the manufacturing firms. The study endeavors its importance toward optimizing resources, which is an evident requirement in industries as the same not only saves money, escalates production, improves profit margins and so forth, but also gratifies the consumption of scarce natural resources.

The study stressed that advance information can be sought from system characteristics in the form of quality measures and attributes, which can be molded for gaining elevated outcomes from existing system characteristics. The same demands decision supports tools and frameworks to utilize data-driven information for benchmarking operations and supply chain activities. The study portrayed an approach for ease of utilizing data-driven information by the decision-makers for demonstrating superior outcomes. The study originally conceptualized multi-attributes appraisement framework associated with subjective cum objective quality measures to evaluate the most significant machine tool choice amongst preferred alternatives.

The purpose of this paper is to increase productivity through smart maintenance planning by including productivity as one of the objectives of the maintenance organization. Therefore, the goals of the paper are to investigate existing machine criticality assessment and identify components of the criticality assessment tool to increase productivity.

An embedded multiple case study research design was adopted in this paper. Six different cases were chosen from six different production sites operated by three multi-national manufacturing companies. Data collection was carried out in the form of interviews, focus groups and archival records. More than one source of data was collected in each of the cases. The cases included different production layouts such as machining, assembly and foundry, which ensured data variety.

The main finding of the paper is a deeper understanding of how manufacturing companies assess machine criticality and plan maintenance activities. The empirical findings showed that there is a lack of trust regarding existing criticality assessment tools. As a result, necessary changes within the maintenance organizations in order to increase productivity were identified. These are technological advancements, i.e. a dynamic and data-driven approach and organizational changes, i.e. approaching with a systems perspective when performing maintenance prioritization.

Machine criticality assessment studies are rare, especially empirical research. The originality of this paper lies in the empirical research conducted on smart maintenance planning for productivity improvement. In addition, identifying the components for machine criticality assessment is equally important for research and industries to efficient planning of maintenance activities.