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Article
Publication date: 1 November 2024

Dario Natale Palmucci, Aleksandr Ključnikov and Alberto Ferraris

This article identifies and discusses the most common cognitive biases affecting reviewers and editors when they deal with papers, books or any kind of scientific research/project…

Abstract

Purpose

This article identifies and discusses the most common cognitive biases affecting reviewers and editors when they deal with papers, books or any kind of scientific research/project and how they can undermine intellectual capital (IC) in scientific contexts (SCs) as universities and research institutions.

Design/methodology/approach

As we posit that certain biases prevent from publishing original and relevant scientific works, literature research and semi-structured interviews with experts have been conducted to identify these biases undermining IC of SCs.

Findings

This contribution identifies biases undermining IC in SCs distinguishing the ones influencing editors only (representativeness heuristic, group polarization, country/language and affinity bias) and the ones influencing both editors and reviewers (framing and halo effects, overconfidence/overoptimism, confirmation, adjustment, status quo, bias bias and single-action biases). Also, it provides practical examples on how to overcome them.

Research limitations/implications

This work is based on a limited number of interviews (and most of them to researchers of the economic field). Then, future quantitative researches are needed to increase the generalizability of the data. With regard to implications, the results of this study can be adopted by academies and their components in order to preserve their IC and in particular their knowledge-based resources of human capital.

Practical implications

As this piece of research provides practical examples and it concludes with tips that come from scholars’ experience, it is useful for a wide audience of scholars (in particular for less experienced researchers) pursuing scientific career upgrades and for reviewers looking for useful guidelines.

Originality/value

This study offers a more comprehensive analysis on the factors influencing IC of SCs both mixing literature findings with practical experts’ experience and including different areas of knowledge (e.g. behavioral theories on decision making) as scarcely done in previous studies.

Details

Journal of Intellectual Capital, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1469-1930

Keywords

Article
Publication date: 31 July 2024

Dario Natale Palmucci and Gabriele Santoro

In the wake of the COVID-19 public health crisis, organizations have increasingly adopted new technologies and new working modalities (e.g. teleworking, smart working and remote…

Abstract

Purpose

In the wake of the COVID-19 public health crisis, organizations have increasingly adopted new technologies and new working modalities (e.g. teleworking, smart working and remote working). However, these important changes led to increased work-related stress for employees who are not always able to cope with the actual intrusive digital professional reality. This work identifies the negative effects of technology and new work modalities on employees’ well-being. It suggests remedies based on real-life examples to meet employees’ emerging needs in the post-COVID-19 era.

Design/methodology/approach

Semi-structured interviews with a variety of workers in different organizational contexts and positions were used as support for our recommendations. In particular, we had representation from managers, human resource (HR) officers, employees, psychologists, consultants and coaches.

Findings

The paper identifies eight specific negative effects of technology and new work modalities, such as inability to cope with stress, negative physical consequences, smart working fatigue, breaking down of the boundaries between private and professional life, decrease in work-life balance, hyper-connection, psychological and psychosomatic symptoms and burnout syndrome. Moreover, the paper proposes timely remedies, including enhancing leaders’ awareness, the right to disconnect and rethinking HR policies.

Practical implications

It offers practical insights and encompasses views from various internal stakeholders (HR officers, senior managers, managers, subordinates and an organizational counselor) and external stakeholders (psychologists, consultants and coaches). The paper concludes with experience-based tips, highlighting the need for digital leadership to be able to both manage performance and guarantee people psychological safety at the same time. The remedies suggested are “ready-to-use” best practices to implement for safeguarding the health of employees.

Originality/value

This research is not only pertinent for managers grappling with these challenges in their everyday work but also valuable for scholars seeking to deepen their understanding of the topic through practice-based evidence. Furthermore, it significantly contributes to the literature as, while previous works have only analyzed findings singularly, this work is focused on the different perspectives of different internal and external stakeholders, offering a more comprehensive overview. Originality lies precisely in having taken into consideration the point of view of many actors with different roles and backgrounds.

Details

Management Decision, vol. 62 no. 12
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 26 December 2022

Sook Fern Yeo, Cheng Ling Tan, Irene Yoke Chu Leong, Dario Natale Palmucci and Yu Jian Then

This study aims to investigate the factors that influence young consumers' purchase intention towards dietary supplements (DS) in Malaysia.

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Abstract

Purpose

This study aims to investigate the factors that influence young consumers' purchase intention towards dietary supplements (DS) in Malaysia.

Design/methodology/approach

The supplement industry in Malaysia has been growing rapidly recently due to a paradigm shift in healthcare management, from curative to prevention. Thus, it has sparked interest to conduct a study on the factors that influence young consumers' purchase intentions towards DS. With a response rate of 74.5%, a survey questionnaire was used to elicit data from 149 Gen-Y respondents who consume supplements on a regular basis.

Findings

The results revealed that the influencing factors towards purchase decisions among these Gen-Y respondents aged between 17 and 25 are based on product knowledge and product quality. The implications of these findings and directions for future research are outlined at the end of this paper.

Originality/value

This study offers empirical insights from the perspective of an emerging digital economy on the factors that influence young consumers' purchase intentions towards DS in Malaysia.

Details

British Food Journal, vol. 125 no. 7
Type: Research Article
ISSN: 0007-070X

Keywords

Article
Publication date: 24 January 2023

Dario Natale Palmucci

This work aims to shed light on the cognitive biases that may have an influence on the strategic decision-making process, with a particular focus on those impacting both human…

Abstract

Purpose

This work aims to shed light on the cognitive biases that may have an influence on the strategic decision-making process, with a particular focus on those impacting both human resources (HR) standard activities within organizations and new innovative change management initiatives critical for them to survive.

Design/methodology/approach

This is a conceptual paper based on a literature review on cognitive biases and managerial decision-making. The conceptual approach is employed to outline how subjective cognitive barriers can undermine managerial decisions and, in particular, the objectivity of HR practices and change management initiatives.

Findings

The discussion emphasizes that cognitive biases are ever-present elements in the decision-making process of professionals, and they influence several areas of management including HR and change management.

Research limitations/implications

Limitations of the study concern the method adopted, as it is conceptual. The implications of the paper are relevant for supervisors and employees working in the HR and innovation/R&D departments in order to create awareness within the organizational contexts and limit the negative influence of these cognitive barriers during their daily activities.

Originality/value

The research contributes to the knowledge on HR management and decision-making process by combining literature findings with practical examples and tips suggesting how to avoid biases in the decision-making process regarding HR and change management.

Details

EuroMed Journal of Business, vol. 19 no. 4
Type: Research Article
ISSN: 1450-2194

Keywords

Article
Publication date: 14 August 2024

Dario Natale Palmucci, Fauzia Jabeen and Gabriele Santoro

This paper aims to explore customers' motives and behaviours in sharing comments and information on e-service platforms, as well as what leads them to avoid sharing after…

Abstract

Purpose

This paper aims to explore customers' motives and behaviours in sharing comments and information on e-service platforms, as well as what leads them to avoid sharing after consumption.

Design/methodology/approach

To achieve the goal, this research used a mixed-method approach. Firstly, a two-phase qualitative design involving 2 focus groups and 27 in-depth interviews was employed. Secondly, a quantitative approach was implemented to test the relationship between three factors, identified in the qualitative analysis and comment-sharing behaviours.

Findings

The three identified factors are (1) willingness to improve the product/service and customer justice; (2) willingness to share emotions and feelings; and (3) technological readiness. Sharing emotions and feelings, as well as technological readiness, have been found positively associated with high posting behaviours.

Originality/value

Customers' opinions, comments and feedback on online platforms represent a crucial co-creation tool that must be better understood by businesses that aim to embrace the customer-centric philosophy. Despite the importance of the topic, only recently there has been interest in exploring the motives for and behaviours of customers' post-consumption comments and information sharing about a business on an e-service platform. Based on these findings, we put forward some relevant implications for theory and specific managerial strategies to be undertaken to exploit the potential of platforms.

Details

EuroMed Journal of Business, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1450-2194

Keywords

Article
Publication date: 11 November 2022

Nhat Tan Nguyen, Qingyu Zhang, Shafique Ur Rehman, Muhammad Usman and Dario Natale Palmucci

Organic food consumption decreases the risk of becoming obese or overweight. This study intends to see the influence of customer perceived value, COVID-19 fear, food neophobia…

Abstract

Purpose

Organic food consumption decreases the risk of becoming obese or overweight. This study intends to see the influence of customer perceived value, COVID-19 fear, food neophobia, effort and natural content on the intention to purchase organic food (IPOF) that leads to the actual purchase of organic food (APOF). Moreover, organic food availability is a moderator between IPOF and APOF.

Design/methodology/approach

PLS-SEM is used for hypothesis testing. A purposive sampling technique was followed to gather data from organic food consumers in Lahore, Gujranwala and Islamabad and a total of 479 questionnaires were part of the analysis.

Findings

The outcomes show that customer perceived value, effort and natural content is positively related to IPOF. Despite this, COVID-19 fear and food neophobia are negatively associated with IPOF. IPOF and organic food availability are positively related to APOF. Finally, organic food availability significantly moderated between IPOF and APOF.

Practical implications

This study outcome reveals that companies of organic food can recognize customer perceived value, COVID-19 fear, food neophobia, effort, natural content and organic food availability in their decision-making if they determine the actual purchase of organic food. This study offers a valuable policy to companies of organic food to enhance customer’s behavior in purchasing organic food in Pakistan. Besides, practitioners and academicians can benefit from this study finding.

Originality/value

This initial research integrates customer perceived value, COVID-19 fear, food neophobia, effort, natural content, IPOF and organic food availability to determine APOF in the COVID-19 pandemic. Moreover, consumption value theory is followed to develop the framework.

Details

British Food Journal, vol. 125 no. 6
Type: Research Article
ISSN: 0007-070X

Keywords

Article
Publication date: 13 January 2023

Shafqat Ullah, Zhu Jianjun, Khizar Hayat, Dario Natale Palmucci and Pavol Durana

Open innovation has attracted the attention of experts and business entities for the sustainable survivability of firms, especially in the post-COVID-19 era. The food and beverage…

Abstract

Purpose

Open innovation has attracted the attention of experts and business entities for the sustainable survivability of firms, especially in the post-COVID-19 era. The food and beverage industry has been facing sustainable survivability problems. It is important to identify and evaluate the factors of open innovation from the perspectives of the food and beverage industry. This study serves that purpose by identifying and evaluating the factors of open innovation in the post-COVID-19 era with a special reference to Pakistan's economy.

Design/methodology/approach

The present study integrates the Fuzzy Delphi Method (FDM), Interpretive Structural Modelling (ISM) and Matrice d’ Impacts Croises Multiplication Applique a Classement (MICMAC) methods to analyze the factors involved in the adoption of open innovation in the food and beverage industry in Pakistan. Firstly, based on an extensive literature review of the most relevant studies, the factors affecting open innovation have been identified and finalized using FDM and experts' opinions. Secondly, the hierarchical framework has also been prepared by implementing the ISM approach. Thirdly, the MICMAC approach was employed to evaluate the factors to examine the driving and dependence powers of the factors of open innovation adoption.

Findings

The study identified 17 factors of open innovation adoption in Pakistan's food and beverage industry and 16 factors were finalized using FDM. The ISM-MICMAC matrix unveiled that awareness seminars and training, along with a lack of executive commitments, were strong factors with high driving power, but these factors proved to be weakly dependent powers regarding the other factors. Moreover, a lack of innovation strategy, R&D and non-supportive organizational culture exhibited low driving power but strong dependent power.

Practical implications

The findings of the study could help firms and business entities understand the driving and dependent factors involved in open innovation for the sustainable survivability of the food and beverage industry. The study provides strong reasons to believe that an open innovation strategy, along with stakeholder collaboration, the adoption of rules and regulations and managerial commitment, could stimulate open innovation. Moreover, governments should promote the business sector, especially the food and beverage industry, to facilitate the sector while also providing awareness seminars and training, creating environments conducive to reducing innovation costs.

Originality/value

Some previous studies have analyzed the factors involved in green innovation from the perspective of the manufacturing industry and environmental protection. The present study is a pioneer study to examine the factors involved in the adoption of open innovation in the food and beverage industry in Pakistan from the perspective of the post-COVID-19 era. For this purpose, the present study uses an integrated Fuzzy Delphi-ISM-MICMAC approach for the analysis.

Details

European Journal of Innovation Management, vol. 27 no. 5
Type: Research Article
ISSN: 1460-1060

Keywords

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