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The services that a university library, such as that of the University of Dar es Salaam can offer to an educational research network in East Africa are discussed. The background to an educational research network is outlined and services currently offered by the library relevant to this network are explained. The development of further services specifically for the educational research network in Tanzania is also discussed.

This paper aims to investigate the nature of the public–private dialogue (PPD) initiatives and how PPDs are being used in the tourism and hospitality sector as the tool for reforming the business environment (e.g. set policy priorities, inform policy design, improve legislative proposals and incorporate feedback into regulatory implementation).

The study adapted a descriptive-qualitative method through desk research and in-depth interviews based on the explorative research design. The respondents included tourism and hospitality stakeholders from the public and private sectors in the Arusha, Kilimanjaro and Dar es Salaam tourist destinations in Tanzania.

The findings revealed numerous PPD initiatives which various actors in the tourism value chain rely on to address their matters. While some initiatives are not regular forums, few have been institutionalized in the Tourism Act of 2008, while others have been prescribed from the global level (UNWTO). The well-known PPD platforms include the Tourism Facilitation Committee, Technical Advisory Committee to the Minister, Tanzania National Business Council (the Tourism Task Force) and Public–Private Partnership in Tourism under the Ministry. However, most of the existing platforms overlap in terms of subject matter, mandates, participants and timing. The key success stories and factors of the PPD initiatives and the associated challenges have been discussed.

The study provides insight to the conclusion that public policies that are designed through PPD are better conceived and more effectively implemented because they result from mutual understanding between government and the business community. This knowledge is important to the least developed countries (LDCs), like Tanzania, as research has shown that stronger and more constructive dialogue between government and the private sector leads to better business environment, and countries with better business environments grow faster, attract more investment and reduce poverty more than the opposite.

Although several PPD initiatives are taking place in the tourism sector in most developing countries, little about them has been documented in the tourism literature. Hence, this study, which focuses on Tanzania, aims to fill this knowledge gap.

The purpose of this paper is to understand how cities at different stages of development each subject to its own challenges in adapting to climate change can manage greenhouse gas (GHG) emissions.

Case studies are undertaken for three cities: Amman, Jakarta and Dar es Salaam, including determination of GHG emissions and analysis of climate change data (where available) for each.

In Amman, the most climate‐sensitive municipal service is water; Jordan is exceptionally dry, and nearly 15 per cent of all electricity consumption is by the water authority. Jakarta has already experienced extreme flooding. The climate vulnerabilities associated with sea‐level rise are intensified by subsidence in parts of Jakarta. Alternating floods and droughts are climate impacts already experienced in Dar es Salaam. Droughts have impacted Tanzania's electricity infrastructure disrupting hydroelectricity production, requiring new natural gas infrastructure to maintain power, thereby increasing GHG emissions. Nonetheless, Dar es Salaam's GHG emissions at 0.56 t CO₂e/cap are small compared to Amman and Jakarta at 3.66 and 4.92 t CO₂e/cap., respectively.

Synergist development strategies, addressing climate change mitigation and adaptation are suggested. In Amman an increased share of photovoltaic electricity production might be used for service provision, especially for energy needs surrounding water supply. Advanced slum upgrading in Jakarta could see relocation of the at‐risk poor to safe areas with energy efficient homes connected to public transit and decentralized, community‐based electricity generation. The focus in Dar es Salaam community‐based waste‐to‐energy facilities would reduce climate change impacts and vulnerabilities while addressing energy poverty in poor communities.

This paper aims to assess the use of electronic journal resource at the University of Dar es Salaam. The study involved the postgraduate students in the School of Education at the University of Dar es Salaam.

A combination of questionnaires for postgraduate students and interview for the reference librarians was used, whereby 100 postgraduate students and six reference librarians were involved in the study. SPSS and content analysis were used to analyse the data.

Major findings of the study reveal that majority of the students reported using electronic journal resources for various purposes including working on the assignments, research proposal writing, literature review, research report writing, current awareness, leisure and for extra exploration of ongoing scientific debates through peer-reviewed papers. The challenges encountered in the use of electronic journal resources include power outage, inadequate bandwidth, slow download speed, inability to access the resources from home, lack of training, lack of awareness, limited access to computers and difficulty in searching. Finally, the recommendations for improving the use of electronic journal resources are provided.

This is the first time an effort has been made to assess the use of electronic journal resources by postgraduate students in the School of Education at the University of Dar es Salaam. The study could be used to assess the postgraduate students’ need for electronic resources at the University of Dar es Salaam and other users in higher learning institutions.

This paper is based on a Master’s dissertation whose objective was to determine the purpose for which students of the University of Dar es Salaam use the Internet (see www.udsm.ac.tz/). It was to determine if students were using the Internet for academic purposes. The study also investigated the level of students’ access to the Internet, as well as the problems students faced in Internet use. The web site has specific information on faculties, institutes, and departments, including training programmes. The Online Public Access Catalogue (OPAC) has been installed at the Main Campus and UCLAS libraries, replacing the manual card catalogues. The OPAC has simple and advanced search options, using ADLID software. Plans are underway to convert the manual catalogue of MUCHS library into an online catalogue. The survey method was used as the basic method for data collection, employing the questionnaire and the interview. Participant observation and focus group discussion are other methods used. The study revealed that the level of students’ access to the Internet was low, and the major reason was that at the time of the study, computers with Internet facilities were inadequate. The findings also revealed that the students who had access to the Internet were not using it effectively. They used it mainly for communication with friends and relatives more than for academic purposes. The cause of this was found to be lack of skills required for effective use of the internet. The study recommends the provision of more computers with Internet facilities, increasing Internet access speed, as well as providing more chances of training in Internet use.

The Tanzania Government recognizes the importance of Internet accessibility in national development and has been at the forefront, at least on paper, in putting in place institutional structures and frameworks to enhance Internet access and use, particularly in Dar es Salaam. Some of the notable accomplishments have been in the area of legislation: deregulation in telecommunication sector, licensing, reduction of import duty and other tariffs on software and hardware. These efforts, though, have not translated in practical terms into wider Internet adoption and use in the country. This paper presents the results of a study that was carried out to establish why, despite what is seen as Government’s efforts to improve Internet accessibility and use in Dar es Salaam, the impact of these efforts remains insignificant.

This study aims to investigate the factors that influence user experience (UX) of eLearning systems implemented in two institutions in Tanzania.

The study adopted questionnaire consisting of Nielsen’s heuristics and didactic metrics as pragmatic metrics and hedonic metrics followed by focus group discussions with students.

The study found that the eLearning system of University of Dar es Salaam had 43 UX problems related to Nielsen’s heuristics and 54 UX problems related to didactic heuristics. The eLearning system of the Open University of Tanzania had 50 UX problems related to Nielsen’s heuristics and 59 UX problems related to didactic heuristics. Moreover, the two systems provided positive UX hedonic quality on identification and evocation dimensions while stimulation was perceived to be neutral.

The study has used learners as evaluators rather than expert evaluators. Learners are not particularly experienced in the learning domain, and therefore, it is difficult for them to identify many didactic violations of the eLearning systems.

The study contributes toward finding the underlying factors for non-use or underuse of the installed eLearning systems in various universities in sub-Saharan Africa.

An account is presented of the struggle for academic status by university librarians in Tanzania. The literature on the academic status of university libraries in Africa is reviewed. The arguments for, and benefits, of, academic status to both librarians and users are discussed in relation to the general African and specifically Tanzanian situation. An assessment is made of the challenges and prospects for the realisation and consolidation of academic status.

Discusses various strategies for the provision of library and information services to visually impaired students in Tanzania. Considers the benefits and problems associated with each strategy and proposes steps to ensure that the highest priority is given to service quality and the care of users.

This chapter explores how neoliberal higher education reforms in the United Republic of Tanzania (URT) during the 1990s and 2000s were shaped by the history of governance, schooling, and foreign donor involvement in the country following its independence in 1961. Against this backdrop, I examine how concepts of private versus public leadership, individualism, competition, and education’s place in the overall development scheme shifted over time, and the influence these changing conceptualizations had on the role of universities in Tanzania by the end of the first decade of the 21st century. In an international environment in which powerful funding agencies see neoliberal higher education policies and “knowledge societies” as the key to increased national competitiveness and poverty eradication in sub-Saharan Africa, this chapter shows how changes embedded in recent market-centered university reforms – in which the state is said to “steer” rather than “row” – have influenced the quest for equitable development.