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The study aims to investigate the impact of technological innovation, such as blockchain, in the music field from a value co-creation perspective, highlighting how it is determining a radical change in the business model and value creation process.

To shed light on how blockchain adoption is reconfiguring the music industry, the authors adopted a qualitative-based approach based on a case study, allowing us to investigate value co-creation at three levels (macro, meso and micro) through exchange and integration of multi-actor resources.

The authors found that blockchain adoption in the music industry can singularly shape the business model, representing a powerful tool to enhance inter-organizational cooperation in value creation. It effectively deals with operational and business issues, besides financial transactions, profoundly impacting both the creation and distribution of value within the supply chain.

The research contributes to a better understanding of innovation adoption in a specific setting, the music industry, giving support and guidance for players working in this ecosystem. The blockchain-music link helps close the gap between music and society through technology, thus providing a foundation for future research.

The paper provides new insights into the antecedents and mechanisms of value co-creation, spanning macro-, meso-, and micro-levels of context. It also illustrates the factors underpinning Bitsong viability to embed the value co-creation perspective in designing the business model within a value network.

Purpose: To explore intellectual capital (IC) in the business ecosystem perspective, the chapter examines its connection with several “enabling” factors that influence the creation and development of innovative startups. The most significant of them are: institutions and organizations able to sharpen new entrepreneurship skills; the simplification of rules and granting of incentives; and the enhancement of entrepreneurship IC and accessible financing methods.

Design/methodology/approach: Based on a conceptual model, some testable research propositions are proposed, followed by a discussion on the direction of future research.

Findings: The propositions suggest that several enabling factors and their interactions are explanatory variables of if and how the business ecosystem works.

Research limitations/implications: The limitation of the chapter is its theoretical approach, requiring empirical validation of these enabling factors in connection with IC. Theoretical implications are related to the operating synergies of the four enabling factors also in connection with profitable use of IC resources.

Practical implications: Practical implications are related to managerial and political issues. Managers and policy-makers must consider and monitor the business ecosystems and the dynamics of these factors in order to define and implement efficacious strategies and provide new incentive to stimulate and support the creation of new companies and the value of IC.

Originality/value: The chapter contributes to theoretical literature thanks to its propositions: enforcing the four most important key factors while encouraging profitable use of IC resource policy-makers and new entrepreneurs who can assist in the growth and expansion of innovative startups.