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Article
Publication date: 1 August 2004

Charles G. Petersen, Gerald R. Aase and Daniel R. Heiser

Class‐based storage (CBS) partitions stock‐keeping units (SKUs) into storage classes by demand and randomly assigns storage locations within each storage class area. This…

Abstract

Class‐based storage (CBS) partitions stock‐keeping units (SKUs) into storage classes by demand and randomly assigns storage locations within each storage class area. This study compares the performance implications of CBS to both random and volume‐based storage (VBS) for a manual order picking warehouse. In addition, this study considers the effect of the number of storage classes, the partition of storage classes, and the storage implementation strategy applied in the warehouse. The simulation results show that CBS provides savings in picker travel over random storage and offers performance that approaches VBS. Other operational issues having an impact on warehouse performance are examined. The results offer managers insight for improving distribution center operations.

Details

International Journal of Physical Distribution & Logistics Management, vol. 34 no. 7
Type: Research Article
ISSN: 0960-0035

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Article
Publication date: 15 March 2011

Lori S. Cook, Daniel R. Heiser and Kaushik Sengupta

The purpose of this paper is to examine the relationships between specific supply chain practices and organizational performance and whether this relationship is moderated…

Abstract

Purpose

The purpose of this paper is to examine the relationships between specific supply chain practices and organizational performance and whether this relationship is moderated by the role that a company assumes in its respective supply chain.

Design/methodology/approach

This paper uses regression analysis and the relative weights method to analyze a set of survey data from respondents within the non‐academic, North American membership of the Institute of Supply Management.

Findings

The results show that the supply chain role for a company makes a difference in terms of the specific supply chain practices that lead to better performance. Further, there is a clear indication that the relative importance of a specific practice varies across the supply chain roles thereby indicating that a general link between practice and performance may be erroneous without considering the specific context of the company concerned.

Research limitations/implications

Supply chain practices are complex constructs. While this study shows the effect of broadly‐accepted supply chain practices on performance, not all possible practices are covered in the study. Additional practices not considered may have an effect on company performance and future research may improve upon the findings by extending the analysis to include an expanded segmentation of supply chain role.

Practical implications

The results of the study serve as a practical guideline for managers that not all practices would be effective for all companies. Managers must look at the role‐specific context of their organization in the supply chain before deciding which practices are likely to be appropriate.

Originality/value

This paper expands the current body of research in the supply chain area by examining the supply chain roles of manufacturer, distributor, retailer and service provider. This is a much broader construct than the more common dyadic treatment of a supply chain consisting only of a customer and supplier, and adds a new contextual dimension to supply chain research. In addition, service provider as a supply chain role has been hardly researched before.

Details

International Journal of Physical Distribution & Logistics Management, vol. 41 no. 2
Type: Research Article
ISSN: 0960-0035

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Article
Publication date: 1 October 2005

Charles G. Petersen, Charles Siu and Daniel R. Heiser

PurposeWith the current interest in all aspects of supply chain management, the demands on warehousing have changed significantly within the past few years. In an attempt…

Abstract

PurposeWith the current interest in all aspects of supply chain management, the demands on warehousing have changed significantly within the past few years. In an attempt to meet this challenge, warehouses have become more concerned with proper slotting and storage techniques. This paper seeks to evaluate slotting measures and storage assignment strategies in a simulated manual bin‐shelving (low level picker‐to‐part) warehouse in terms of travel distance and the fulfillment time to complete an order.Design/methodology/approachThe approach utilises Monte Carlo simulation of a manual bin‐shelving pick area.FindingsThe results illustrate that popularity, turnover, and cube‐per‐order index (COI) performed best among slotting measures. Several new storage assignment strategies utilizing the concept of “golden zone” picking, which slots high demand stock‐keeping units (SKUs) at the height between the picker's waist and shoulders, were introduced. Results from the simulation study show that the golden zone storage assignment strategies generated significant savings in order fulfillment time compared to storage policies that ignore the golden zone concept.Originality/valueProvides an evaluation of slotting measures and storage assignment strategies that generated significant savings in order fulfillment time.

Details

International Journal of Operations & Production Management, vol. 25 no. 10
Type: Research Article
ISSN: 0144-3577

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Article
Publication date: 16 November 2012

Patrick J. Murphy, Zhaohui Wu, Harold Welsch, Daniel R. Heiser, Scott T. Young and Bin Jiang

Pursuing objectives despite limited internal resources and leveraging external resources despite non‐ownership are familiar hallmarks of entrepreneurial firms. Although…

Abstract

Purpose

Pursuing objectives despite limited internal resources and leveraging external resources despite non‐ownership are familiar hallmarks of entrepreneurial firms. Although outsourcing is the standard way for businesses to surmount these barriers, entrepreneurial firms often lack the resources to purchase outsourcing arrangements. The purpose of this paper is to shed light on how entrepreneurial firms can better procure and benefit from outsourcing arrangements.

Design/methodology/approach

The paper examines six entrepreneurial firms in a Shanghai business incubator as they undertook a variety of outsourcing arrangements. It utilizes an integrative framework based on transaction cost theory, resource dependency theory, and the resource‐based view. It then cross‐hatches those three theory bases with four outsourcing modes (full, partial, spinout, inter‐outsourcing) and case study methodology.

Findings

The paper's findings yield three novel propositions for strategic and ex ante entrepreneurial firm outsourcing activities. The propositions pertain to the exchange of non‐traditional resources, vendor‐buyer power differentials, and linkages between internal operations and external resources.

Originality/value

Entrepreneurial firms stand to benefit in particularly vital ways from outsourcing arrangements. Yet, they are often severely constrained with respect to resources. Such strong need combined with limited means is a peculiarly valuable setting but only a paucity of research exists. The original study targets this important setting.

Details

Strategic Outsourcing: An International Journal, vol. 5 no. 3
Type: Research Article
ISSN: 1753-8297

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Article
Publication date: 22 March 2011

Charles G. Petersen, Gerald R. Aase and Daniel R. Heiser

Several published studies have ranked journals based on perceived quality according to operations management (OM) researchers. The purpose of this paper is to examine the…

Abstract

Purpose

Several published studies have ranked journals based on perceived quality according to operations management (OM) researchers. The purpose of this paper is to examine the ranking of journals for OM research using meta analysis.

Design/methodology/approach

The study begins by using a meta‐analysis approach to combine results of five recent OM journal ranking studies. A new citation analysis using OM research articles published in International Journal of Operations & Production Management, Journal of Operations Management, and Production and Operations Management between 1999 and 2005 is presented.

Findings

Results of the meta‐analysis and the citation analysis have many similarities, but there are some striking differences suggesting the evolution of OM research away from operations research and engineering. The results also illustrate the diversity of OM research ranging from analytical modeling to empirical studies influenced by other business disciplines and the behavioral sciences.

Originality/value

This is the first time meta‐analysis has been used to examine the ranking of journals for OM research. This research also provides a current citation analysis of the OM field for the first time in over a decade. While the results of these two analyses show some similarities with many of the same journals, there are some marked differences that may support the notion of an evolving OM field.

Details

International Journal of Operations & Production Management, vol. 31 no. 4
Type: Research Article
ISSN: 0144-3577

Keywords

Content available
Book part
Publication date: 29 November 2019

Richard E. Killblane

Abstract

Details

Delivering Victory
Type: Book
ISBN: 978-1-78754-603-5

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Book part
Publication date: 1 January 2005

Naresh K. Malhotra

Abstract

Details

Review of Marketing Research
Type: Book
ISBN: 978-0-85724-723-0

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Article
Publication date: 26 June 2007

Bin Jiang, Gregory V. Frazier and Daniel Heiser

The purpose of this paper is to examine the stream of China‐related POM research over 25 years (1980‐2005) to determine trends in quantity, topical coverage, research…

Abstract

Purpose

The purpose of this paper is to examine the stream of China‐related POM research over 25 years (1980‐2005) to determine trends in quantity, topical coverage, research contribution, and data sources.

Design/methodology/approach

From 31 POM‐relevant journals, 144 articles were identified and classified across the four parameters. The data was also segregated into three time periods to facilitate comparison and analysis. Descriptive statistics were then generated to identify trends.

Findings

China‐related POM research has grown rapidly in the past 25 years. The topical coverage has expanded from an initial focus on strategy and policy issues to include quality, technology, and logistics management topics. The focus of articles has matured from a base of descriptive articles to include a growing emphasis on novel applications of POM techniques and new frameworks. Finally, the data sources tapped for the growing body of China‐related POM research has trended toward case studies and survey data.

Originality/value

This paper is one of the first to examine a body of literature related to one of the world's fastest growing, large economies. Based upon the findings, several areas worthy of future research related to operational risk, environmental issues, supply chain management, cultural issues, product and process development, technology transfer, service operations, and research methodology are identified.

Details

International Journal of Operations & Production Management, vol. 27 no. 7
Type: Research Article
ISSN: 0144-3577

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Article
Publication date: 8 February 2021

Muneer Umar, Michael Ikpi Ofem, Auwal Sani Anwar and Abubakar Garba Salisu

This study aims to fabricate and study the effect of five cumulative graphite (G) and graphite nanoplatelets (GNP) filler loading composites by polymerising PA6 precursor;…

Abstract

Purpose

This study aims to fabricate and study the effect of five cumulative graphite (G) and graphite nanoplatelets (GNP) filler loading composites by polymerising PA6 precursor; monomer epsilon caprolactam with the two carbons in situ while taking cognisance of the mixing effects (simultaneous stirring and sonication at varying amplitudes and duration). Different aspect ratios will be used to model the two streams of polymerisations.

Design/methodology/approach

High viscosity extrusion grade PA6 and synthetic G of less than 2 µm particle size were used as fillers. GNP and G are dried for 6 h in vacuum oven at 90°C. Prior to in situ polymerisation, probe sonication was applied to disperse fillers in molten ɛ-caprolactam, the PA6 monomer. Five carbon loadings were made, that is 5–25 Wt.% for G and 0.5–2.5 Wt.% for GNP composites. Two different sonification regimes were applied 20% sonication amplitude for 20 min (20/20) and 40% sonication amplitude for 10 min (40/10).

Findings

Better tensile properties were achieved using the 20/20 processing streams for both G and GNP. The G- and the GNP-based composites systems of the 20/20 processing stream had tensile modulus and yield strength retained or improved above the unfilled PA6 value. The highest modulus obtained in the 20/20 streams are 1,878 and 1,201 MPa, respectively, for GNP and G at the highest loading levels, while the 40/10 processing streams had 963 and 1,247 MPa, respectively, for the GNP and G.

Originality/value

To the best of the authors’ knowledge, nobody has ever used sonification amplitude to compare mechanical properties.

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Article
Publication date: 7 July 2020

Kerry Daniels, Ian Frederick Wilkinson, Louise Young and Steven (Qiang) Lu

The purpose of this paper is to advance the understanding of brand love by studying its intensity and the nature of extreme forms of it, rather than its presence or…

Abstract

Purpose

The purpose of this paper is to advance the understanding of brand love by studying its intensity and the nature of extreme forms of it, rather than its presence or absence. The love of a sports team is a type of brand love and is a valuable context to study of brand love intensity because the intensity of love can become more extreme than for products; it has two distinctive features that are theoretically, management and policy relevant; and it is an under-researched context in marketing that is socially and economically significant.

Design/methodology/approach

The authors empirically develop and test a multidimensional hierarchical higher-order measure of the intensity of team love and a model of its drivers and outcomes using a sample of supporter club members of a professional sports team who vary in their intensity of love for the team.

Findings

The results support our measurement model and its distinctive features, especially the importance of the perceived two-way bond fans have with their team. While overall intensity of team love is not related to social influence or on-field performance, as hypothesized, they are related to sub-dimensions of team love, reflecting its multidimensionality. As hypothesized, the intensity of team love and social influence are related to the intention to renew club membership even with increased costs and poor performance and social influence is directly related to word of mouth and game attendance.

Research limitations/implications

The research is limited to the club members of one sports team in a particular sport in one country and one cultural context. Future research opportunities include: extending it to other sports and brand contexts, refining the methodology and addressing other issues highlighted by the research.

Practical implications

The results indicate the limits of management control of team love intensity because it develops over time independently through social processes. However, firms can help facilitate these processes. The social dimensions indicate the need to develop socially, as well as individually-focussed relationship management strategies. Most devoted fans are valuable customers, but some hardcore elements can be dysfunctional and sabotage the brand.

Social implications

Sport is personally, social and economically significant in most cultures and love of a sports team love can be an important glue that binds people and communities. However, the existence of extreme hardcore fans and heated rivalries can also be divisive and pose challenges for social policy. Hence, the need to better understand the factors driving more extreme forms of team love to better inform the development of social policy.

Originality/value

The authors focus on the intensity of brand love rather than its presence and absence as in prior research. The authors develop and test a new hierarchical measure of sports team love intensity and a model of its drivers and outcomes. The sports context is under-researched in marketing but reveals the important role played by dimensions that are obscured in studies of product brand love – its social nature and the perceived reciprocal relation with devoted fans. The results contribute to developing extended theories of brand love, open up new research opportunities and have management and policy implications.

Details

European Journal of Marketing, vol. 54 no. 9
Type: Research Article
ISSN: 0309-0566

Keywords

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