Search results

1 – 3 of 3
To view the access options for this content please click here
Article

Shidiq Al Hakim, Dana Indra Sensuse, Indra Budi, Winarni, Muhammad Mishbah and Uus Khusni

Knowledge growth is currently experiencing a very exponential increase, through a digital transformation of knowledge in the organization and the emergence of various…

Abstract

Purpose

Knowledge growth is currently experiencing a very exponential increase, through a digital transformation of knowledge in the organization and the emergence of various platforms through management system content such as blogs and social media that have encouraged such growth. An employee no longer only interacts in knowledge management (KM) in his organization but can communicate and collaborate to share knowledge through these platforms widely. Much of the spread of knowledge is a challenge for organizations to manage and use their knowledge and spread knowledge and become part of the expertise possessed by employees in their organizations. For this reason, an intelligent knowledge mapping approach is needed to facilitate finding, managing and identifying knowledge owned by an organization. This paper aims to see the use of smart knowledge mapping in organizations empirically.

Design/methodology/approach

This research was conducted empirically by conducting a literature study method to compile a questionnaire and conduct a survey through purposive sampling, sampling taken from the KM and Society Indonesia community. This survey limits only to respondents who have experience in conducting knowledge mapping in an organization.

Findings

The use of data sources that have been owned by the organization and also the consideration of the use of digital footprint employees spread across the internet can be a potential to explore the knowledge resources possessed by the organization. Of course, with the support of technology through the use of artificial intelligence (AI), it is expected to be able to present a comprehensive, adaptive and objective knowledge mapping for the organization.

Practical implications

The paper provides practical implications for knowledge mapping implementation in an organization by adopting AI with considerable digital footprint employees spread across the internet.

Originality/value

This paper provides empirical information about knowledge mapping implementation in Indonesian organization.

Details

VINE Journal of Information and Knowledge Management Systems, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2059-5891

Keywords

To view the access options for this content please click here
Article

Dana Indra Sensuse, Hadiyan Nur Rochman, Shidiq Al Hakim and Winarni Winarni

This study proposes to adopt joint application design (JAD) in the requirement gathering process on developing a knowledge management system (KMS) using Fernandez…

Abstract

Purpose

This study proposes to adopt joint application design (JAD) in the requirement gathering process on developing a knowledge management system (KMS) using Fernandez methodology. It is proposed that Fernandez methodology produces only a list of KMS features and the requirement of the feature is still unclear. This study aims to produce KMS that meets the needs and expectations of users based on features of Fernandez's methodology.

Design/methodology/approach

This study was conducted using a combination methodology that combines Fernandez methodology to identify the feature needs of the organization and JAD to identify user requirements of KMS. The system prototype is evaluated by measuring user satisfaction using the Post Study System Usability Questionnaire.

Findings

The results of this study indicate that with the adoption of JAD it is possible to get the requirement in accordance with the expectations of the user. In addition, this study also shows that the level of user satisfaction with the prototype developed with the requirement is high at 84% of the maximum score.

Research limitations/implications

This study was used only in the education context, especially teaching assistant problems at the Faculty of Computer Science, University of Indonesia. For this reason, further research is needed for different contexts so that the implementation of this combination of methods can be generalized more broadly.

Practical implications

This paper provides practical implications for the development of KMS by identifying user requirements using JAD.

Originality/value

This paper provides a combination method to generate KMS that meets user requirements.

Details

VINE Journal of Information and Knowledge Management Systems, vol. 51 no. 1
Type: Research Article
ISSN: 2059-5891

Keywords

To view the access options for this content please click here
Article

Siti Rohajawati, Dana Indra Sensuse, Yudho Giri Sucahyo and Aniati Murni Arymurthy

This paper aims to recommend implementation of the knowledge management (KM) strategy for a mental health organisation, an area that has, to date, limited attention in…

Abstract

Purpose

This paper aims to recommend implementation of the knowledge management (KM) strategy for a mental health organisation, an area that has, to date, limited attention in literature based on the factors that influence KM success.

Design/methodology/approach

A mixed-methods research was conducted to identify the organisational culture, resources, enablers and the influential factors of mental health knowledge management (MHKM). The data were collected in five referral mental hospitals and were analysed using quantitative, qualitative and triangulation methods.

Findings

The organisational culture has become a great barrier. Forty-three influential factors were identified. Otherwise, based on culture, resources, enablers and strengthen, weakness, opportunities and threaten (SWOT) analysed were adopted to propose ten of the critical success factors and were recommended into an implementation strategy.

Research limitations/implications

The paper has proven that KM is a new and emerging discipline in Indonesia, especially on mental health care. This will contribute to the governmental policy of KM implementation and enforce the quality of services.

Practical implications

This result has the potential to leverage interdisciplinary KM research. It supports a mental health organisation in applying KM.

Originality/value

This study is probably the first to analyse factors that are of influence in an MHKM initiative programme.

Details

Journal of Knowledge Management, vol. 20 no. 5
Type: Research Article
ISSN: 1367-3270

Keywords

1 – 3 of 3