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The purpose of this paper is to present the software architecture of the university’s union catalogue in Novi Sad, Serbia. The university’s union catalogue would comprise the collections of 14 academic libraries.

The basis of this paper is a case study of developing a software solution for the union catalogue of the University of Novi Sad in Serbia. The solution principles of object-oriented modelling are applied to describe the software architecture. Specifically, the unified modeling language (UML) component and sequence diagrams are used. The database model is described by using a physical data model.

Through the research of related papers and, taking into consideration the problem of creating a university union catalogue, it is concluded that the best approach is to combine the idea of a virtual and a physical union catalogue. Records are stored in one physical union catalogue, while the holdings data are stored in the local library management systems (LMSs) organized in the form of virtual union catalogues. Because academic libraries often use LMSs from different vendors, interoperable communication between those LMSs and the union catalogue is provided through the usage of standard library protocols for information retrieval (Search and Retrieve URL [SRU], SRU Record Update and NISO Circulation Interchange Protocol [NCIP]).

The development of a union catalogue for the University of Novi Sad is in its test phase, and, at this moment, only a software solution supporting the functionalities of a union catalogue has been created.

By introducing a university union catalogue, students would be able to search the collections of all the university libraries by using a single portal. Their results would indicate whether a book is available and from which library it is available to borrow.

Originality of this software architecture lies in the usage of standard library protocols. The described architecture enables the addition of new members to the university union catalogue, regardless of which LMS the library uses.

The purpose of this paper is to describe how systems automating the local document supply process (such as integrated library systems and ILL management systems) can be integrated with systems automating regional document requesting (interlending). This is illustrated with a case study of DocFlow, an ILL management system developed in-house at Karolinska Institutet and its integration with Libris, the national interlending system in Sweden.

The present paper describes how system integration between Libris and DocFlow was accomplished in practice. It also discusses various aspects of integration between systems offering automation of document supply.

Integration between local document supply workflows and regional document request flows may involve techniques such as import of outgoing and incoming interlending requests, synchronization of status values between systems, exchange of messages between systems and quick links to the native interfaces of external systems.

The paper brings up various aspects to consider when developing or procuring a system for the local management of ILL workflows.

The paper may provide a deeper understanding of system integration, as it applies to the document supply process.

The purpose of this paper is to present a new service providing Danish citizens access to articles from printed journals delivered in a digital form.

The paper describes the interlibrary loan infrastructure between Danish libraries and the legal agreement between the copyright holders and the State and University Library.

The service already covers 82 per cent of the Danish population.

The digital article service is a rather unique service, especially regarding the delivery of articles from popular printed magazines in digital form to the patrons.

The purpose of this paper is to show a new route for inter‐library lending (ILL) standards.

The paper describes the Danish ILL solution, and on the basis of this, suggests a proposal for further work.

Focussing on simplicity gives better service.

The Danish ILL implementation has a high level of automation based on simple transactions.

In the beginning of the 1990s it was decided to start educating journalists at two Danish universities. This was decided in the hope that such academic journalists would carry greater insight into that work. Therefore for the curricula of these students of journalism some traditional academic disciplines were introduced. One such academic discipline was information retrieval. It was clear, however, that the information retrieval course had to be designed specifically for the students of journalism, as the information needs of journalists differ from the information needs of more traditional academic disciplines. Thus, this article describes the work done in order to develop such a course for students of journalism. Firstly, it analyses the information needs of journalists on a theoretical basis. Secondly, an empirical study analyses which information retrieval resources are available to Danish journalists. Finally, it combines the theoretical and the empirical findings in arguing that it is necessary to provide students of journalism with a theoretical understanding of how online information retrieval works, and also practical experience with several information retrieval resources that they are supposed to use in their daily work.

The purpose of this paper is to provide a review of the literature concerning interlending and document supply and related matters.

The approach is based on the reading of over 150 journals as well as monographs, reports and websites.

Resistance to the Big Deals for journals is still growing – in particular because of the current budget cuts that are hitting libraries badly but publishers remain complacent. Interesting movements on the copyright front as the Hargreaves report in the UK is accepted by the government and the STM Association gets upset. Patron driven acquisition receives a lot of attention in the literature – when will the world outside of the US pay as much attention?

The paper represents a useful source of information for librarians and others interested in document supply and related matters such as resource sharing and open access.

The purpose of this paper is to describe how SAGA, a system for managing the library operations associated with document supply, was successfully developed using a very informal project model.

The project model and system architecture are described.

Initially, SAGA was tailored for the needs of the medical library at Karolinska Institutet in Sweden. Subsequently, it has been implemented at other Swedish academic libraries. The system has features for automating the workflows associated with document supply for both loans and copies externally and internally. It integrates document requests from a diversity of ordering systems under a single interface. The methodology adopted when implementing the system suggests that an incremental approach sometimes has benefits over a more formal pre‐planned approach.

The project model described may be applied to development projects at other libraries. The system architecture may be applied to other systems for managing document supply.

The SAGA approach relies on managing requests placed in different systems via a single interface rather than trying to direct customers to a single ordering system.

A new Danish legal deposit act has facilitated co‐operation in creation of a common application form for Danish Dublin Core including the basic fifteen elements and four subelements. The form is used for creation of metadata in government publications and as an application form for legal deposit and inclusion in the national bibliography.

Examines some of the bibliographic advantages of a union catalogue with a central database over a distributed, or “virtual” union catalogue. Discusses the nature of these bibliographic advantages in the context of interlibrary document delivery, and also the circumstances which produce them, and make them more significant. Reports on a brief study of the extent to which two major library catalogues in Singapore have diverged following the adoption of a distributed model. This indicated that the bibliographic content of a distributed union catalogue may be significantly poorer than that of a central database, and in particular in terms of more: duplication; inconsistency; errors; and omissions. There are at least four important reasons why this may be so.