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Article
Publication date: 1 February 1992

DENNIS ROSENTHAL

Section 1(2) of the Financial Services Act 1986 (the Act) defines ‘investment business’ as the business of engaging in one or more of the activities which fall within the…

Abstract

Section 1(2) of the Financial Services Act 1986 (the Act) defines ‘investment business’ as the business of engaging in one or more of the activities which fall within the paragraphs in Part II of Schedule I to the Act and are not excluded by Part III of that Schedule. The word ‘business’ is not defined — a rather common feature of legislation. It clearly means more than merely engaging in one or more of the activities referred to. Moreover, it is submitted that it means more than merely the activity of engaging in any of those activities. This briefing examines some meanings which have been given to the word ‘business’ and possible applications of that word in the context of the Act.

Details

Journal of Financial Regulation and Compliance, vol. 1 no. 2
Type: Research Article
ISSN: 1358-1988

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Book part
Publication date: 9 November 2017

Sizwe Timothy Phakathi

This chapter provides an extensive review of literature on the interaction between and interdependence of informal and formal working practices in various workplace…

Abstract

This chapter provides an extensive review of literature on the interaction between and interdependence of informal and formal working practices in various workplace settings. The aim of the chapter is to elucidate the organisational, managerial, human relations and social factors that give rise to informal work practices and strategies, on the shop-floor not only at workers and work group levels but also at supervisory and managerial levels. This chapter helps the reader to understand the informal work practice of making a plan (planisa) in a deep-level mining workplace.

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Production, Safety and Teamwork in a Deep-Level Mining Workplace
Type: Book
ISBN: 978-1-78714-564-1

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Abstract

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Pedagogy in Islamic Education
Type: Book
ISBN: 978-1-78754-532-8

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Article
Publication date: 1 December 1998

Bryan Dennis, Christopher P. Neck and Michael Goldsby

Attempts to examine the following question: is Body Shop International a socially responsible organization? This exploration includes a description of the concept of…

Abstract

Attempts to examine the following question: is Body Shop International a socially responsible organization? This exploration includes a description of the concept of corporate social responsibility and an investigation of some specific actions by Body Shop International to ascertain whether or not these actions are in fact socially responsible in nature.

Details

Management Decision, vol. 36 no. 10
Type: Research Article
ISSN: 0025-1747

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Book part
Publication date: 24 October 2019

Susan P. McGrath, Emily Wells, Krystal M. McGovern, Irina Perreard, Kathleen Stewart, Dennis McGrath and George Blike

Although it is widely acknowledged that health care delivery systems are complex adaptive systems, there are gaps in understanding the application of systems engineering…

Abstract

Although it is widely acknowledged that health care delivery systems are complex adaptive systems, there are gaps in understanding the application of systems engineering approaches to systems analysis and redesign in the health care domain. Commonly employed methods, such as statistical analysis of risk factors and outcomes, are simply not adequate to robustly characterize all system requirements and facilitate reliable design of complex care delivery systems. This is especially apparent in institutional-level systems, such as patient safety programs that must mitigate the risk of infections and other complications that can occur in virtually any setting providing direct and indirect patient care. The case example presented here illustrates the application of various system engineering methods to identify requirements and intervention candidates for a critical patient safety problem known as failure to rescue. Detailed descriptions of the analysis methods and their application are presented along with specific analysis artifacts related to the failure to rescue case study. Given the prevalence of complex systems in health care, this practical and effective approach provides an important example of how systems engineering methods can effectively address the shortcomings in current health care analysis and design, where complex systems are increasingly prevalent.

Details

Structural Approaches to Address Issues in Patient Safety
Type: Book
ISBN: 978-1-83867-085-6

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Book part
Publication date: 19 November 2018

Glenn Hardaker and Aishah Ahmad Sabki

Abstract

Details

Pedagogy in Islamic Education
Type: Book
ISBN: 978-1-78754-532-8

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Book part
Publication date: 9 November 2017

Sizwe Timothy Phakathi

This chapter focuses on the impact of generational differences between younger (Millennial) and older generations of frontline miners on team performance as one of the…

Abstract

This chapter focuses on the impact of generational differences between younger (Millennial) and older generations of frontline miners on team performance as one of the factors that compelled the mining teams to make a plan (planisa) at the rock-face down the mine. In this context, making a plan is a work strategy the mining teams adopted to offset the adverse impact of intergenerational conflict on their team performance and on their prospects of earning the production bonus. The chapter examines intergenerational conflict within the mining teams as a work and organisational phenomenon rather than simply from a birth cohort perspective. It locates the clash of older and younger generations of miners and their generational identities in the historical, national and social contexts shaping the employment relationship, managerial strategies, work practices and production culture of the apartheid and post-apartheid deep-level mining. This shows the impact that the society has in shaping the differences across generations. The chapter highlights work group dynamics that generated conflict between the older and younger generations of frontline mineworkers. The chapter argues that at the heart of the intergenerational conflict was their orientation towards work and management decisions.

Details

Production, Safety and Teamwork in a Deep-Level Mining Workplace
Type: Book
ISBN: 978-1-78714-564-1

Keywords

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Book part
Publication date: 4 April 2006

B.A. Rosenson

This chapter assesses the impact of ethics laws at the state level in the U.S., focusing on laws that apply specifically to one category of public officials: legislators…

Abstract

This chapter assesses the impact of ethics laws at the state level in the U.S., focusing on laws that apply specifically to one category of public officials: legislators. I first discuss the positive contribution of ethics laws to the functioning of democratic government. I then turn to the costs of the laws, which are often subtle and counterintuitive. The discussion of the costs of ethics laws draws on a growing body of empirical evidence, and highlights the ways that legislation can have unintended and undesirable consequences.

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Public Ethics and Governance: Standards and Practices in Comparative Perspective
Type: Book
ISBN: 978-0-76231-226-9

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Article
Publication date: 1 March 2004

Paul Alexander Clark, Dennis O. Kaldenberg, Maxwell Drain and Robert J. Wolosin

This study examines elderly and advanced elderly inpatients' perceptions of acute care service quality, prioritises opportunities for quality improvement, and assesses…

Abstract

This study examines elderly and advanced elderly inpatients' perceptions of acute care service quality, prioritises opportunities for quality improvement, and assesses variation in patients' satisfaction with care. Psychometrically‐validated postal questionnaires were sent to random samplings of patients discharged from the US acute care facilities in 2002 (n=2,057,164). Quality improvement priorities among non‐elderly (< 65 years), elderly (65‐74 years), and advanced elderly (>74 years) were similar but substantial variation was found comparing single items between age groups. Elderly and advanced elderly patients rated the quality of meals and rooms significantly lower than the non‐elderly, and the advanced elderly rated treatment decision making involvement significantly lower than the other two age groups. The data reveals specific, actionable areas for quality improvement and a non‐linear relationship between age and satisfaction. Findings question assumptions regarding older patients' evaluations of care and indicate directions for quality improvement that account for their unique needs.

Details

International Journal of Health Care Quality Assurance, vol. 17 no. 2
Type: Research Article
ISSN: 0952-6862

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Article
Publication date: 1 October 2006

Dorrie DeLuca and Joseph S. Valacich

The purpose of this paper is to provide an understanding of process improvement team member perceptions regarding the effectiveness of asynchronous e‐collaboration.

Abstract

Purpose

The purpose of this paper is to provide an understanding of process improvement team member perceptions regarding the effectiveness of asynchronous e‐collaboration.

Design/methodology/approach

A field‐based, two‐phase canonical action research study was conducted at two different sites. Data were obtained from observations and interviews of all team members. Media synchronicity theory was utilized to hypothesize the interplay of media capabilities, task communication processes, and team functions.

Findings

Eight primarily virtual teams solved complex problems and provided feedback on the effectiveness of various communications media. The results support media synchronicity theory.

Research limitations/implications

Media synchronicity theory provides an alternative explanation for studies both supporting and contradicting media richness theory. The teams in this study were newly formed. Further investigation of established teams and other contexts is warranted.

Practical implications

For complex problem‐solving tasks performed by newly formed teams, communications media with low synchronicity (e.g. listserv, e‐mail, bulletin board) may be appropriate for conveyance of information; whereas media with high synchronicity (e.g. face‐to‐face, telephone) may be more desirable for convergence on shared meaning.

Originality/value

As geographic, temporal, and cost constraints move organizations toward virtual team work for increasingly complex tasks, research is warranted on effective utilization of available communication technology for solving business problems without face‐to‐face communication. This research paper examines the issue through an emerging theoretical lens, media synchronicity theory, and suggests a new proposition.

Details

Information Technology & People, vol. 19 no. 4
Type: Research Article
ISSN: 0959-3845

Keywords

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