Search results

1 – 3 of 3
Open Access
Article
Publication date: 19 September 2023

Rodrigo Rabetino, Marko Kohtamäki and Tuomas Huikkola

This paper studies the Digital Service Innovation (DSI) concept by systematically reviewing earlier studies from various scholarly communities. This study aims to recognize how…

1943

Abstract

Purpose

This paper studies the Digital Service Innovation (DSI) concept by systematically reviewing earlier studies from various scholarly communities. This study aims to recognize how recent advances in DSI literature from different research streams complement and can be incorporated into the growing digital servitization literature to define better and understand DSI.

Design/methodology/approach

After systematically identifying 123 relevant articles, this study employed complementary methods, such as author bibliographic coupling, linguistic text mining/textual analysis and qualitative content analyses.

Findings

This paper first maps the intellectual structure and boundaries of the DSI-related communities and qualitatively assesses their characteristics. These communities are (1) Innovation for digital servitization, (2) Service innovation in the digital age and (3) Adoption of novel e-services enabled by information system development. Next, the composition of the DSI concept is examined and depicted to comprehend the notion's critical dimensions. The findings discuss the range of theories and methods in the existing research, including antecedents, processes and outcomes of DSI.

Originality/value

This study reviews, extends the understanding of origins and critically evaluates DSI-related research. Moreover, the paper redefines and clarifies the structure and boundaries of the DSI-concept. In doing so, it elaborates on the substance of DSI and identifies the essential themes for its understanding and conceptualization. Thus, the study helps the future development of the concept and allows knowledge accumulation by bridging adjacent research communities. It helps researchers and managers navigate the foggy emerging research landscape.

Details

Journal of Service Management, vol. 35 no. 2
Type: Research Article
ISSN: 1757-5818

Keywords

Open Access
Article
Publication date: 30 June 2020

Asefeh Asemi, Andrea Ko and Mohsen Nowkarizi

This paper reviews literature on the application of intelligent systems in the libraries with a special issue on the ES/AI and Robot. Also, it introduces the potential of…

21886

Abstract

Purpose

This paper reviews literature on the application of intelligent systems in the libraries with a special issue on the ES/AI and Robot. Also, it introduces the potential of libraries to use intelligent systems, especially ES/AI and robots.

Design/methodology/approach

Descriptive and content review methods are applied, and the researchers critically reviewed the articles related to library ESs and robots from Web of Science as a general database and Emerald as a specific database in library and information science from 2007–2017. Four scopes considered to classify the articles as technology, service, user and resource. It is found that published researches on the intelligent systems have contributed to many librarian purposes like library technical services like the organization of information resources, storage and retrieval of information resources, library public services as reference services, information desk and other purposes.

Findings

A review of the previous studies shows that ESs are a useable intelligent system in library and information science that mimic librarian expert’s behaviors to support decision making and management. Also, it is shown that the current information systems have a high potential to be improved by integration with AI technologies. In this researches, librarian robots mostly designed for detection and replacing books on the shelf. Improving the technology of gripping, localizing and human-robot interaction are the main concern in recent librarian robot research. Our conclusion is that we need to develop research in the area of smart resources.

Originality/value

This study has a new approach to the literature review in this area. We compared the published papers in the field of ES/AI and robot and library from two databases, general and specific.

Open Access
Article
Publication date: 5 March 2021

Julee Srivastava

In this paper, Picard–S hybrid iterative process is defined, which is a hybrid of Picard and S-iterative process. This new iteration converges faster than all of Picard…

Abstract

Purpose

In this paper, Picard–S hybrid iterative process is defined, which is a hybrid of Picard and S-iterative process. This new iteration converges faster than all of Picard, Krasnoselskii, Mann, Ishikawa, S-iteration, Picard–Mann hybrid, Picard–Krasnoselskii hybrid and Picard–Ishikawa hybrid iterative processes for contraction mappings and to find the solution of delay differential equation, using this hybrid iteration also proved some results for Picard–S hybrid iterative process for nonexpansive mappings.

Design/methodology/approach

This new iteration converges faster than all of Picard, Krasnoselskii, Mann, Ishikawa, S-iteration, Picard–Mann hybrid, Picard–Krasnoselskii hybrid, Picard–Ishikawa hybrid iterative processes for contraction mappings.

Findings

Showed the fastest convergence of this new iteration and then other iteration defined in this paper. The author finds the solution of delay differential equation using this hybrid iteration. For new iteration, the author also proved a theorem for nonexpansive mapping.

Originality/value

This new iteration converges faster than all of Picard, Krasnoselskii, Mann, Ishikawa, S-iteration, Picard–Mann hybrid, Picard–Krasnoselskii hybrid, Picard–Ishikawa hybrid iterative processes for contraction mappings and to find the solution of delay differential equation, using this hybrid iteration also proved some results for Picard–S hybrid iterative process for nonexpansive mappings.

Details

Arab Journal of Mathematical Sciences, vol. 28 no. 1
Type: Research Article
ISSN: 1319-5166

Keywords

1 – 3 of 3