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Book part
Publication date: 7 February 2024

Elveta D. Smith

The years following the 9/11/2001 terrorists attacks saw a marked increase in community and hospital emergency preparedness, from communications across community networks…

Abstract

Purpose

The years following the 9/11/2001 terrorists attacks saw a marked increase in community and hospital emergency preparedness, from communications across community networks, development of policies and procedures, to attainment and training in the use of biological warfare resources. Regular drills ensured emergency and health care personnel were trained and prepared to address the next large-scale crisis, especially from terrorist and bioterrorist attacks. This chapter looks at some of the more familiar global health issues over the past two decades and the lessons learned from hospital responses to inform hospital management in preparation for future incidents.

Search Methods

This study is a narrative review of the literature related to lessons learned from four major events in the time period from 2002 to 2023 – SARS, MERS, Ebola, and COVID-19.

Search Results

The initial search yielded 25,913 articles; 57 articles were selected for inclusion in the study.

Discussion and Conclusions

Comparison of key issues and lessons learned among the four major events described in this article – SARS, MERS, Ebola, and COVID-19 – highlight that several lessons are “relearned” with each event. Other key issues, such as supply shortages, staffing availability, and hospital capacity to simultaneously provide care to noninfectious patients came to the forefront during the COVID-19 pandemic. A primary, ongoing concern for hospitals is how to maintain their preparedness given competing priorities, resources, and staff time. This concern remains post-COVID-19.

Details

Research and Theory to Foster Change in the Face of Grand Health Care Challenges
Type: Book
ISBN: 978-1-83797-655-3

Keywords

Article
Publication date: 16 May 2022

José M. Díaz-Puente, Susana Martín-Fernández, Diego Suárez, Verónica De Castro-Muñoz and Maddalena Bettoni

European rural development programmes are driving multi-actor interactive innovation initiatives and alliances to create an environment in which innovation acts as a tool for…

Abstract

Purpose

European rural development programmes are driving multi-actor interactive innovation initiatives and alliances to create an environment in which innovation acts as a tool for accelerating rural development processes. In Europe, where rural areas are facing many challenges, identifying which challenges, difficulties, obstacles or risk factors that interactive innovation projects have had to face in rural areas while being planned and set up would be interesting. The objective of this research work was to, therefore, identify and analyse the risk factors of 200 rural projects and initiatives that were selected as case studies from the whole of Europe.

Design/methodology/approach

The employed methodology consisted in conducting interviews to subsequently perform statistical independence analyses of the qualitative variables characterising the found projects and risk factors.

Findings

The findings indicated that most of the risks that rural projects and initiatives faced were related to the social domain which was, in turn, the fundamental pillar of interactive innovation. Dependence was found between social risk factors appearing and the innovation type carried out; the risk factors corresponding to the political–legal risks category and the project or initiative coordinating country; and the economic–technical risks category and the initiatives' geographic magnitude.

Originality/value

This paper exposes the main risks identified within various rural innovation initiatives and projects around Europe. For this purpose, a statistical analysis of independence was performed, allowing us to generate reliable and accurate results of the main risks associated with certain descriptive characteristics (coordinating region, domain, innovation type, gender balance and geographic magnitude) of the initiatives studied.

Details

European Journal of Innovation Management, vol. 26 no. 6
Type: Research Article
ISSN: 1460-1060

Keywords

Open Access
Article
Publication date: 25 April 2023

Manuela Cazzaro and Paola Maddalena Chiodini

Although the Net Promoter Score (NPS) index is simple, NPS has weaknesses that make NPS's interpretation misleading. The main criticism is that identical index values can…

1263

Abstract

Purpose

Although the Net Promoter Score (NPS) index is simple, NPS has weaknesses that make NPS's interpretation misleading. The main criticism is that identical index values can correspond to different levels of customer loyalty. This makes difficult to determine whether the company is improving/deteriorating in two different years. The authors describe the application of statistical tools to establish whether identical values may/may not be considered similar under statistical hypotheses.

Design/methodology/approach

Equal NPSs with a “similar” component composition should have a two-way table satisfying marginal homogeneity hypothesis. The authors compare the marginals using a cumulative marginal logit model that assumes a proportional odds structure: the model has the same effect for each logit. Marginal homogeneity corresponds to null effect. If the marginal homogeneity hypothesis is rejected, the cumulative odds ratio becomes a tool for measuring the proportionality between the odds.

Findings

The authors propose an algorithm that helps managers in their decision-making process. The authors' methodology provides a statistical tool to recognize customer base compositions. The authors suggest a statistical test of the marginal distribution homogeneity of the table representing the index compositions at two times. Through the calculation of cumulative odds ratios, the authors discriminate against the hypothesis of equality of the NPS.

Originality/value

The authors' contribution provides a statistical alternative that can be easily implemented by business operators to fill the known shortcomings of the index in the customer satisfaction's context. This paper confirms that although a single number summarizes and communicates a complex situation very quickly, the number is ambiguous and unreliable if not accompanied by other tools.

Details

The TQM Journal, vol. 35 no. 9
Type: Research Article
ISSN: 1754-2731

Keywords

Open Access
Article
Publication date: 19 September 2023

Marco Gola, Marika Fior, Stefano Arruzzoli, Paolo Galuzzi, Stefano Capolongo and Maddalena Buffoli

The new Italian National Recovery and Resilience Plan (NRRP) has prioritised a new healthcare model that will establish the additional community healthcare facilities (CHFs). The…

Abstract

Purpose

The new Italian National Recovery and Resilience Plan (NRRP) has prioritised a new healthcare model that will establish the additional community healthcare facilities (CHFs). The paper proposes a methodology for supporting decision-making on location of the future facilities according to new parameters that consider how proximity to healthcare benefits communities. Rethinking the spatial parameters for locating future CHFs, focusing on fragile areas, creates a novel decision support system.

Design/methodology/approach

The methodology is based on multifactor analysis and on geographic information system (GIS) mapping to simulate the potential and risks associated with the proposed location of CHFs, focusing on territorial contexts of metropolitan cities, medium-sized cities, and Inner Areas, characterized by different fragilities. This method aims to innovate urban planning practices by updating the practice of per-capita urban planning standards and promoting implementation of the 15-minute city model.

Findings

The method defines new spatial parameters useful to inform the appropriate location of CHFs in Italy's Inner Areas. This offers a new integrated approach to spatial design mixing urban planning and healthcare dimensions.

Originality/value

The methodology will bring about an integrated urban planning approach, which guides both transformative urban choices and health services' implementation according to the needs of communities.

Book part
Publication date: 16 January 2024

Raffaele Campo, Pierfelice Rosato, Mark Anthony Camilleri, Savino Santovito and Kamel Ben Youssef

An unexpected Coronavirus (COVID-19) pandemic has negatively affected the tourism and the hospitality industry, including luxury accommodation service providers. While this was…

Abstract

An unexpected Coronavirus (COVID-19) pandemic has negatively affected the tourism and the hospitality industry, including luxury accommodation service providers. While this was not the first virus outbreak to impact the tourism sectors, in this case, its consequences were devastating. In this light, this contribution analyzes the case of an Italian luxury hotel, a winner of numerous awards during the last few years, including the prestigious World Luxury Hotel Award. The researchers compare its pre- and the post-COVID situation. They clarify that the outbreak has resulted in reduced reservations and explain how the upscale hotel responded to the unprecedented crisis by implementing different approaches. The luxury hospitality business decided to defend its brand differentiation and positioning strategy by continue offering improved service quality and by introducing enhanced hygiene and sanitation facilities, in order to deliver customer-centric experiences to their valued guests.

Details

Tourism Planning and Destination Marketing, 2nd Edition
Type: Book
ISBN: 978-1-80455-888-1

Keywords

Book part
Publication date: 20 November 2023

Maddalena della Volpe, Mónica Yuleni Castro Peña, Alexandra Jaramillo-Gutiérrez and Lloyd Herbert Morris Molina

This chapter investigates a new human-centric perspective oriented to consider society as a whole, by following a systemic vision, where social well-being is important: Industry…

Abstract

This chapter investigates a new human-centric perspective oriented to consider society as a whole, by following a systemic vision, where social well-being is important: Industry 5.0. The analysis is based on the great advantages for the ecosystem, going beyond the custom of affirming technological development and managerial views, favoring the dialog between the actors of the system, the adaptation of technologies to the context in which one operates, choosing the most appropriate business strategies, sustaining smart, sustainable and inclusive solutions in the innovation process. In this sense, big data, internet of things, augmented realities, or robotics are all technologies to increase productivity and improve working conditions but, at the same time, they have to improve social life. To overcome the main related challenges and support the transition, new insights to design innovative strategies urge. Our research aims to explore the scientific literature about Industry 5.0 and its development in the European Union. We carried out a systematic review and a bibliometric analysis of the scientific production through the Web of Science (WoS) and SCOPUS databases. In addition, our study analyzes how the proposed topic has evolved over time by collecting contributions from different countries and authors. We adopted an innovative tool that goes beyond the traditional statistical methods generally used in bibliometric research, and it allowed us to obtain more advanced results. Our software permitted us to join the findings of two databases simultaneously, such as WoS and SCOPUS, to generate a bibliometric analysis and identify new paradigm trends.

Details

Digitalization, Sustainable Development, and Industry 5.0
Type: Book
ISBN: 978-1-83753-191-2

Keywords

Article
Publication date: 15 September 2023

Kaushal Jani

This article takes into account object identification, enhanced visual feature optimization, cost effectiveness and speed selection in response to terrain conditions. Neither…

19

Abstract

Purpose

This article takes into account object identification, enhanced visual feature optimization, cost effectiveness and speed selection in response to terrain conditions. Neither supervised machine learning nor manual engineering are used in this work. Instead, the OTV educates itself without instruction from humans or labeling. Beyond its link to stopping distance and lateral mobility, choosing the right speed is crucial. One of the biggest problems with autonomous operations is accurate perception. Obstacle avoidance is typically the focus of perceptive technology. The vehicle's shock is nonetheless controlled by the terrain's roughness at high speeds. The precision needed to recognize difficult terrain is far higher than the accuracy needed to avoid obstacles.

Design/methodology/approach

Robots that can drive unattended in an unfamiliar environment should be used for the Orbital Transfer Vehicle (OTV) for the clearance of space debris. In recent years, OTV research has attracted more attention and revealed several insights for robot systems in various applications. Improvements to advanced assistance systems like lane departure warning and intelligent speed adaptation systems are eagerly sought after by the industry, particularly space enterprises. OTV serves as a research basis for advancements in machine learning, computer vision, sensor data fusion, path planning, decision making and intelligent autonomous behavior from a computer science perspective. In the framework of autonomous OTV, this study offers a few perceptual technologies for autonomous driving in this study.

Findings

One of the most important steps in the functioning of autonomous OTVs and aid systems is the recognition of barriers, such as other satellites. Using sensors to perceive its surroundings, an autonomous car decides how to operate on its own. Driver-assistance systems like adaptive cruise control and stop-and-go must be able to distinguish between stationary and moving objects surrounding the OTV.

Originality/value

One of the most important steps in the functioning of autonomous OTVs and aid systems is the recognition of barriers, such as other satellites. Using sensors to perceive its surroundings, an autonomous car decides how to operate on its own. Driver-assistance systems like adaptive cruise control and stop-and-go must be able to distinguish between stationary and moving objects surrounding the OTV.

Details

International Journal of Intelligent Unmanned Systems, vol. 12 no. 2
Type: Research Article
ISSN: 2049-6427

Keywords

Article
Publication date: 7 November 2022

Pramukh Nanjundaswamy Vasist and Satish Krishnan

This study aims to establish a comprehensive understanding of the intricacies of how individuals engage with deepfakes, focusing on limiting adverse effects and capitalizing on…

1094

Abstract

Purpose

This study aims to establish a comprehensive understanding of the intricacies of how individuals engage with deepfakes, focusing on limiting adverse effects and capitalizing on their benefits.

Design/methodology/approach

This study conducted a meta-synthesis of qualitative studies on deepfakes, incorporating study-specific analysis followed by a cross-study synthesis.

Findings

Based on the meta-synthesis, the study developed an integrated conceptual framework based on the perspectives from the social shaping of technology theory embedding deepfake-related assertions, motivations, the subtleties of digital platforms, and deepfake-related repercussions.

Research limitations/implications

The study offers crucial insights into the evolving nature of deepfakes as a socio-technical phenomenon and the significance of platform dynamics in deepfake production. It enables researchers to comprehend the cascading effects of deepfakes and positions them to evaluate deepfake-related risks and associated mitigation mechanisms.

Practical implications

The framework that emerges from the study illustrates the influence of platforms on the evolution of deepfakes and assists platform stakeholders in introducing effective platform governance structures to combat the relentless proliferation of deepfakes and their consequences, as well as providing guidance for governments and policymakers to collaborate with platform leaders to set guardrails for deepfake engagement.

Originality/value

Deepfakes have been extensively contested for both their beneficial and negative applications and have been accused of heralding an imminent epistemic threat that has been downplayed by some quarters. This diversity of viewpoints necessitates a comprehensive understanding of the phenomenon. In responding to this call, this is one of the first to establish a comprehensive, theoretically informed perspective on how individuals produce, process, and engage with deepfakes through a meta-synthesis of qualitative literature on deepfakes.

Details

Internet Research, vol. 33 no. 5
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 1 August 2023

Method Julius Gwaleba, Sophia Marcian Kongela and Wilbard Jackson Kombe

This paper aims to explore the role of participatory governance to actors’ participation in land use planning for tenure security in rural Tanzania. Three case studies where land…

Abstract

Purpose

This paper aims to explore the role of participatory governance to actors’ participation in land use planning for tenure security in rural Tanzania. Three case studies where land use planning project implemented were selected to make assessment on how local actors were involved in the process.

Design/methodology/approach

This paper uses qualitative research methods, whereby semi-structured interviews with village landholders and key informants were conducted to get their perspectives on land use decisions and land tenure (in)security. Besides, focus group discussions with the village landholders were also used.

Findings

The research findings indicate low participation of local actors in land use planning process. Decisions on land use by the local actors were very minimal. Further, communication between the involved actors was also difficult.

Originality/value

The study offers insights on participatory governance into land use planning for tenure security. The study develops a framework to improve land use planning process toward tenure security outcome. A tri-partite strategy consisting of enabling mechanisms of governance capacity, institutional capacity and converging discourses articulates a framework for the evolution in the degree of local actors’ participation to improve security of land rights through land use planning process in rural Tanzania.

Details

Journal of Property, Planning and Environmental Law, vol. 15 no. 3
Type: Research Article
ISSN: 2514-9407

Keywords

Article
Publication date: 6 October 2023

Fugang Zhai, Shengnan Li and Yangtao Xing

This paper aims to study the motion trajectory of the oil seal for shaft in eccentric state and derive equation of lip motion trajectory.

Abstract

Purpose

This paper aims to study the motion trajectory of the oil seal for shaft in eccentric state and derive equation of lip motion trajectory.

Design/methodology/approach

This paper analyzes the force during the motion of the eccentric lip by considering the material viscoelasticity, and a cam-plate mechanism is established as an equivalent model for the motion between the shaft and the lip; according to this, the equation of lip motion trajectory is derived.

Findings

The trajectory of the lip lags that of the shaft in the eccentric state because the viscoelasticity-affected lip recovery velocity is lower than the shaft recovery speed. The lip trajectory enters the lag phase earlier and the lag phase’s duration is longer with the increase of the eccentricity and rotational speed, because the deviation of the recovery velocities between the lip and the shaft will be exacerbated.

Originality/value

Innovatively, by considering the viscoelasticity of the material, the cam-plate mechanism is used to equivalent the motion of the shaft-lip to derive the equation for the radial motion trajectory of the eccentric lip. The regularity of lip motion is the key to determining the performance of oil seals, and the eccentric lip trajectory research method revealed in this paper provides a research basis for the performance research and optimization of eccentric oil seals.

Peer review

The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-06-2023-0161/

Details

Industrial Lubrication and Tribology, vol. 75 no. 9
Type: Research Article
ISSN: 0036-8792

Keywords

1 – 10 of 18