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Book part
Publication date: 1 January 2004

Jennifer Earl

Work on repression within the social movements literature has largely focused on state-based and coercive repression, despite both the empirical importance of private and…

Abstract

Work on repression within the social movements literature has largely focused on state-based and coercive repression, despite both the empirical importance of private and non-coercive forms of protest control and the theoretical leverage studying other forms of protest control could offer. This paper argues that scholars should shift from studying repression, which as a terminology carries connotations about state-based and coercive action, and instead focus on the “social control of protest.” The paper then manufactures a literature on private forms of protest control, culling existing work from disparate fields and literatures. These works are organized using a previously published typology of repressive forms that covers such diverse actions as vigilantism and countermovement violence. This organization reveals that empirical research has been done on private protest control even if it has not been named as such or been connected to a coherent body of scholarship on the subject. The paper then examines possible directions for future research that could facilitate the growth of scholarship on private protest control.

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Authority in Contention
Type: Book
ISBN: 978-0-76231-037-1

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Article
Publication date: 16 May 2008

D. Shupe

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297

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On the Horizon, vol. 16 no. 2
Type: Research Article
ISSN: 1074-8121

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Article
Publication date: 16 May 2008

David A. Shupe

The purpose of this paper is to present the full range of choices that academic institutions presently have for attending to educational results.

Abstract

Purpose

The purpose of this paper is to present the full range of choices that academic institutions presently have for attending to educational results.

Design/methodology/approach

The approach takes the form of a systematic comparison of the eight models currently available to colleges and universities for attending to educational results, relative to four necessary organizational purposes: individual student improvement, individual student accountability, organizational improvement, and organizational accountability.

Findings

This is a time of innovation, not of standardization. As new choices become available, the standard for accountability for educational results continues to rise.

Originality/value

The choices, ranging from established practices to expected alternatives to unexpected innovations, differ significantly in their capacities.

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On the Horizon, vol. 16 no. 2
Type: Research Article
ISSN: 1074-8121

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Article
Publication date: 10 August 2015

Karoliina Malmelin and Nando Malmelin

The purpose of this paper is to identify and analyze the challenges of public legitimation faced by faith-based organizations (FBOs) today. The paper addresses a new…

Abstract

Purpose

The purpose of this paper is to identify and analyze the challenges of public legitimation faced by faith-based organizations (FBOs) today. The paper addresses a new approach to studying legitimation as a public and communicative process.

Design/methodology/approach

FBOs ' public legitimation problems are discussed on the basis of a systematic literature review and the problematization method.

Findings

The paper presents a novel typology of FBOs ' public legitimation problems, which are divided into the four categories of mission, brand and reputation, public relations and trust. It is suggested that research on FBOs and their legitimation should apply and develop the communication approach.

Originality/value

The paper addresses a current gap in legitimation research by reviewing the literature on public legitimation and the legitimation problems faced by FBOs. It identifies the communication approach as a significant perspective for future studies of FBO public legitimation.

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International Journal of Public Leadership, vol. 11 no. 3/4
Type: Research Article
ISSN: 2056-4929

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Article
Publication date: 23 January 2007

Göran Svensson and Greg Wood

The marketing concept is an idea that has been adopted in non‐marketing contexts, such as the relationships between universities and their students. This paper aims to…

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4867

Abstract

Purpose

The marketing concept is an idea that has been adopted in non‐marketing contexts, such as the relationships between universities and their students. This paper aims to posit that marketing metaphors are inappropriate to describe the student‐university relationship.

Design/methodology/approach

The authors provide a conceptual discussion of the topic.

Findings

The use of marketing metaphors appears sometimes to be indiscriminate and the appropriateness to use them in student‐university relationships is questioned in this article.

Research limitations/implications

This notion of students as customers has caused a misinterpretation of the relationship between universities and students.

Practical implications

Students should not be viewed as customers of the university, but as citizens of the university community. The contention contained within this paper is that the customer metaphor is inappropriate to describe students' relationships to universities.

Originality/value

The use of marketing buzzwords does not contribute to a correct description or an accurate understanding of the student‐university relationship. On the contrary, misconceptions and misunderstandings flourish due to misleading terminology and contradictory vocabulary. These frameworks tend to be illusionary if used in non‐marketing contexts, such as universities.

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International Journal of Educational Management, vol. 21 no. 1
Type: Research Article
ISSN: 0951-354X

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Article
Publication date: 1 March 2005

Cecilia Temponi

To analyze the main elements of continuous improvement (CI) in higher education and the concerns of academia's stakeholders in the implementation of such an approach…

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6323

Abstract

Purpose

To analyze the main elements of continuous improvement (CI) in higher education and the concerns of academia's stakeholders in the implementation of such an approach. Suggests guidelines for the development of a culture more receptive to the implementation and maintenance of a CI approach in higher education.

Design/methodology/approach

A review of published literature (1982‐2004) facilitates identification of elements of CI, and concerns of academia's stakeholders for the adoption of a CI approach in higher education. The reviewed sources are grouped into three major sections: the CI approach, implications of CI, and an illustrative example – EQUIS.

Findings

The adoption of a CI approach in higher education requires not only upper administration commitment, but also uncovering the current underlying culture and examining the appropriateness of the objectives to adopt CI. A culture of a long‐term commitment to CI implies engaging the administrative and academic systems and all the stakeholders of the institution. This was identified as a major road‐block for quality initiatives.

Research limitations/implications

There is a wide range of stakeholders to consider and some stakeholders have diverse objectives in pursuing a CI approach. Future research should explore these agendas to identify core issues needing to be addressed to speed up the shift towards a CI culture.

Practical implications

Required accreditations in colleges and universities offer an increasingly important role to a CI approach in higher education and its impact on academic stakeholders.

Originality/value

This paper fulfils an identified information/resources need and offers practical help to colleges of business seeking accreditations and institutions of higher education pursuing CI initiatives.

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Quality Assurance in Education, vol. 13 no. 1
Type: Research Article
ISSN: 0968-4883

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Article
Publication date: 1 January 2003

Loretta S. Wilson and Susan Kwileck

In the wake of numerous late twentieth century cult disasters, and most recently, the September 11 tragedy, this paper considers the question, why do people obey…

Abstract

In the wake of numerous late twentieth century cult disasters, and most recently, the September 11 tragedy, this paper considers the question, why do people obey outrageous commands from charismatic authorities? According to Gary Becker, “the economic ap‐proach provides a valuable unified framework for understanding all human behavior” (Becker 1976:14). We test this generalization by attempting to explain, in terms of rational choice theory, the behavior of two members of infamous cults, the Manson Family and the Ragneesh Foundation International. Each of these subjects slavishly obeyed orders from a charismatic personality, one to the extent of committing murder. Were they mentally ill or rationally maximizing their utility? We consider these theoretical options. In August of 1969 Charles Manson ordered several of his followers to commit gruesome murders for the purpose of initiating the apocalypse. They obeyed. In late 1978, Jim Jones commanded over 900 members of the Peoples Temple to commit suicide. They obeyed. From 1981 to 1985, executing orders to build utopia perceived to come from their guru, members of the Ragneesh Foundation International terrorized the inhabitants of Antelope, Oregon. Similarly, followers of Osama Bin Laden are suspected of carrying out the disastrous suicide murders of September 11. Over past decades, the incidence of violence involving submission to a charismatic leader appears to be escalating. Increasingly the public must contend with the “awesome power” of charisma, “enshrouded in a mystique of irrationality” (Bradley 1987: 3–4). The extent to which followers committing criminal acts of obedience may be held accountable has become a pressing legal issue. How can this kind of volatile religious commitment be explained? In recent years, experts on cults have experimented with rational choice theory. According to economist, Gary Becker, “the economic approach provides a valuable unified framework for understanding all human behavior” (Becker 1976: 14). We test this extravagant claim with two cases of seemingly irrational commitment to a charismatic cult leader—one a follower of Bhagwan Rajneesh, the other a Manson Family killer. These subjects are not representative cult members but rather were chosen because they demonstrated an exceptional loyalty to their leaders that has been widely construed as the result of brainwashing or insanity. Rather than survey data, we rely on autobiographical testimonies since they offer a more detailed and comprehensive view of the thought processes that motivate behavior, the subject matter of this paper.

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Humanomics, vol. 19 no. 1
Type: Research Article
ISSN: 0828-8666

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Article
Publication date: 12 April 2011

Susana Elena‐Pérez, Ozcan Saritas, Katja Pook and Campbell Warden

This paper aims to explore the possibilities of combining foresight techniques and intellectual capital management, as two approaches of participatory strategic

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2185

Abstract

Purpose

This paper aims to explore the possibilities of combining foresight techniques and intellectual capital management, as two approaches of participatory strategic management, in higher education institutions. The objective is to generate concrete benefits for prospective strategic management in the academic sector. It also aims to focus on how it may be possible for universities to address the challenges of major change management programmes by implementing foresight and intellectual capital management models.

Design/methodology/approach

The paper reviews recent literature both on conceptual issues and experiences in relation to foresight and intellectual capital. The paper presents an ongoing project focused on the development of a vision for the future of the higher education system in Romania and a frame to differentiate Romanian universities.

Findings

A proposal of an integrated use of foresight and intellectual capital management for universities is suggested. The case study presented illustrates how foresight provides an excellent approach to address the question of how to develop a shared vision of the future and jointly define a strategy to best adapt an organization to the new context, and intellectual capital management models play a role in strategic management, resource allocation and monitoring of objectives and organization performance.

Practical implications

The issues addressed in the paper could provide the starting point for better integration of strategic management in higher education institutions.

Originality/value

The paper explores two concepts closely related but that have not been analysed together: the relationship between Intellectual capital approaches and foresight.

Details

Foresight, vol. 13 no. 2
Type: Research Article
ISSN: 1463-6689

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Book part
Publication date: 1 January 2004

David A. Snow

This chapter argues against the recent crystallization of “contentions politics” as the anchoring concept for the study of collective action on the grounds that it is…

Abstract

This chapter argues against the recent crystallization of “contentions politics” as the anchoring concept for the study of collective action on the grounds that it is overly restrictive, foreclosing consideration and analysis of much social movement activity not tied directly to government or the state and which thus falls beyond the bailiwick of the political arena. The problematic character of the contentious politics frame is discussed and illustrated both empirically and conceptually, and a more inclusive and elastic conceptualization is proposed and elaborated, one that conceives of movements broadly as collective challenges to systems of authority. This alternative conceptualization includes collective challenges within and to institutional, organizational, and cultural domains other than just the state or the polity. Not only are direct challenges to authorities included, but also movements that challenge authorities indirectly either through covert means, as in the case of terrorist movements, or by exiting the system, as in the case of separatist and communal movements and other-worldly religious “cults.”

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Authority in Contention
Type: Book
ISBN: 978-0-76231-037-1

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Article
Publication date: 1 July 2014

Hanna Niemelä, Taija Okkola, Annikka Nurkka, Mikko Kuisma and Ritva Tuunila

The purpose of this paper is to present observations of a EUR-ACE accreditation process in a Finnish university. The study demonstrates the effects (benefits, effort and…

Abstract

Purpose

The purpose of this paper is to present observations of a EUR-ACE accreditation process in a Finnish university. The study demonstrates the effects (benefits, effort and resources required) of accreditation as seen by the university management and teaching staff.

Design/methodology/approach

The material of the study was gathered by conducting an interview and questionnaire survey after the accreditation processes of six degree programmes at Lappeenranta University of Technology, Finland, in 2011.

Findings

Besides certain shared views, the survey reveals some differences in opinions between the university management and the teaching staff: The management at all levels of the university valued the significance of accreditations somewhat higher than the teaching staff. Most of the interviewees found that accreditations have had an important effect on the curriculum work and thereby on the development of teaching and education. However, the effects on single courses were considered less significant.

Research limitations/implications

The study focuses on one university with a limited number of responses and one accreditation agency only (ASIIN, Germany).

Originality/value

The engineering degree programmes were the first ones to obtain a EUR-ACE accreditation both in Finland and in the Nordic countries. Thus, the results have a novelty value for Nordic universities and stakeholders in the education sector.

Details

Quality Assurance in Education, vol. 22 no. 3
Type: Research Article
ISSN: 0968-4883

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