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Article
Publication date: 31 July 2007

Effective spokespersons in a public service announcement: National celebrities, local celebrities and victims

Mark Toncar, Jane S. Reid and Cynthia E. Anderson

The purpose of the paper is to investigate the consequences of using national celebrities, local celebrities and disaster victims as spokespersons in a public service…

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Abstract

Purpose

The purpose of the paper is to investigate the consequences of using national celebrities, local celebrities and disaster victims as spokespersons in a public service radio announcement (PSA) soliciting contributions for victims of Hurricane Katrina.

Design/methodology/approach

Subjects were exposed to one of three public service announcements and were then asked to report their reactions to the messages. Differences in the self‐reported reactions of subjects were used to test a series of hypotheses regarding the effectiveness of the three different types of spokespersons.

Findings

The paper finds that the hurricane victim was the most credible and believable spokesperson. The national celebrity, Ashlee Simpson, was the least credible and the least believable. The local celebrity was more credible and believable than the national celebrity, but no more so than the hurricane victim.

Research limitations/implications

In this paper a small student sample was used in an experimental setting involving one set of stimuli and one set of spokespersons. It cannot be said that the results would generalize to other celebrities, non‐celebrities, video formats, or non‐experimental settings.

Practical implications

The paper shows that nonprofit agencies considering using celebrity spokespersons in PSAs should do so with caution. There is no evidence that they increase their effectiveness and, at least in the case of the national celebrity, the use of national celebrities may reduce the effectiveness of the PSA.

Originality/value

The paper applies the concepts developed in the study of celebrity spokespersons in advertising and applies them to PSAs. The effects of celebrity spokespersons in PSAs are not the same as in conventional advertising messages.

Details

Journal of Communication Management, vol. 11 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/13632540710780247
ISSN: 1363-254X

Keywords

  • Celebrities
  • Public relations
  • Radio
  • United States of America

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Article
Publication date: 1 April 2003

MNEs, globalisation and digital economy: legal and economic aspects

Georgios I. Zekos

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination…

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Abstract

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.

Details

Managerial Law, vol. 45 no. 1/2
Type: Research Article
DOI: https://doi.org/10.1108/03090550310770875
ISSN: 0309-0558

Keywords

  • Globalization
  • Digital marketing
  • Electronic commerce

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Book part
Publication date: 9 October 2006

ETHICAL EARNINGS MANAGEMENT TRAINING

John C. Anderson, Sudip Bhattacharjee and Kimberly K. Moreno

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Abstract

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Research on Professional Responsibility and Ethics in Accounting
Type: Book
DOI: https://doi.org/10.1016/S1574-0765(06)11004-3
ISBN: 978-0-76231-367-9

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Article
Publication date: 29 May 2007

Concurrent engineering for product development in mass customization for the apparel industry

Doris H. Kincade, Cynthia Regan and Fay Y. Gibson

Firms in the apparel industry seek operational information on ways to implement mass customization. The purpose of this research is to investigate the potential for…

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Abstract

Purpose

Firms in the apparel industry seek operational information on ways to implement mass customization. The purpose of this research is to investigate the potential for concurrent engineering (CE) to realign the traditional, linear apparel product development process to a more concurrent and consumer‐focused process in order to facilitate the implementation of the new supply chain process (i.e. mass customization) with sensitivity to time‐to‐market demands.

Design/methodology/approach

The case study method was used with three non‐competing apparel firms. Survey instruments and focus group feedback were utilized, which allowed the researchers to collect in‐depth information about the apparel product development process, often considered proprietary in many industries.

Findings

Product development activities in the lengthy apparel product development process were realigned with many activities being ranked as early or middle activities. This realignment into a compressed and nearly simultaneous process supports activities that must be done early and often simultaneously rather than late to support a mass customization strategy.

Research limitations/implications

The case study approach and apparel‐oriented sample reduces generalizability of findings; however, realignment of activities and provided operational information encourage future research to document the findings for apparel and other industries.

Practical implications

Suggested movement of activities can be used as a guide for designers and manufacturers when trying to improve their product development process.

Originality/value

The paper provides needed detailed or operational information about implementation of mass customization in the apparel industry.

Details

International Journal of Operations & Production Management, vol. 27 no. 6
Type: Research Article
DOI: https://doi.org/10.1108/01443570710750295
ISSN: 0144-3577

Keywords

  • Product development
  • Mass customization
  • Garment industry

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Article
Publication date: 1 January 1983

The Afro‐American Woman: Researching Her History

Janet L. Sims‐Wood

Life studies are a rich source for further research on the role of the Afro‐American woman in society. They are especially useful to gain a better understanding of the…

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Abstract

Life studies are a rich source for further research on the role of the Afro‐American woman in society. They are especially useful to gain a better understanding of the Afro‐American experience and to show the joys, sorrows, needs, and ideals of the Afro‐American woman as she struggles from day to day.

Details

Reference Services Review, vol. 11 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/eb048786
ISSN: 0090-7324

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Article
Publication date: 1 August 2003

Electronic mail appraisal: a buyer and seller survey

Cynthia J. Bean, James S. Boles and Cynthia Rodriguez Cano

The communication environment for buyer‐seller interfaces is being transformed by a variety of new communication choices. The use of electronic mail in business today is…

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Abstract

The communication environment for buyer‐seller interfaces is being transformed by a variety of new communication choices. The use of electronic mail in business today is especially prevalent. This investigation explores buyer and seller reactions to electronic mail use in buyer‐seller relationships. Two studies conducted explore themes perceived by buyers and sellers regarding electronic mail use. From in‐depth interviews of sellers, some initial themes are developed. Second, a survey from a sampling frame of business‐to‐business sales people and organizational buyers advances the questions of benefits and barriers perceived to be associated with electronic mail use from both the organizational buyer and seller perspectives. From a sample of 103 buyers and 107 sellers, questions are raised about the communicative and relationship aspects that potentially influence the buyer‐seller interface. Findings suggest sellers need to be attuned to individual buyers’ views in order to benefit from the new communication options regarding communication choices.

Details

Journal of Business & Industrial Marketing, vol. 18 no. 4/5
Type: Research Article
DOI: https://doi.org/10.1108/08858620310480304
ISSN: 0885-8624

Keywords

  • Communications
  • Business‐to‐business marketing
  • Sales
  • Organizations
  • Buyers
  • Electronic mail

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Book part
Publication date: 26 October 2016

The New Normal? Enhanced Psychological Well-Being from Public Accounting: Mitigating Conflict with Flexibility and Role Clarity

Ambrose Jones and Cynthia P. Guthrie

This study, based on our analysis of survey data from 1,242 partners and employees of a U.S. national public accounting firm, examines the impact on psychological…

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Abstract

This study, based on our analysis of survey data from 1,242 partners and employees of a U.S. national public accounting firm, examines the impact on psychological well-being from the moderating effects of flexibility and role clarity on work-home conflict experienced by public accountants. Most prior research in public accounting deals with the antecedents and consequences of role stress and primarily focuses on job outcomes of turnover intentions and job satisfaction as dependent variables. Public accounting firms have responded to stressors with worker-friendly policies, largely by introducing flexibility and clarity in their organizational culture. Using a multi-disciplinary research model, we analyze the causal relationships of flexibility and clarity as moderators of the bi-directional nature of work-home conflict (work interference with home and home interference with work) on psychological well-being. Our study finds that perceptions of flexibility and role clarity drawn from a career position in public accounting can mitigate role conflict between work and home environments and contribute to enhanced psychological well-being. We also find that certain relationships described in the model are moderated by family status and age, but not by gender. Results of our study have implications to both individual public accountants and to their firms.

Details

Advances in Accounting Behavioral Research
Type: Book
DOI: https://doi.org/10.1108/S1475-148820160000019002
ISBN: 978-1-78560-977-0

Keywords

  • Role theory
  • flexibility
  • role clarity
  • psychological well-being
  • structural equation modeling

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Article
Publication date: 31 August 2005

A foundation for understanding online trust in electronic commerce

Beverly Kracher, Cynthia L. Corritore and Susan Wiedenbeck

Trust is a key concept in business, particularly in electronic commerce (e‐commerce). In order to understand online trust, onemust first study trust research conducted in…

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Abstract

Trust is a key concept in business, particularly in electronic commerce (e‐commerce). In order to understand online trust, one must first study trust research conducted in the offline world. The findings of such studies, dating from the 1950’s to the present, provide a foundation for online trust theory in e‐commerce. This paper provides an overview of the existing trust literature from the fields of philosophy, psychology, sociology, management, and marketing. Based on these bodies of work, online trust is briefly explored. The range of topics for future research in online trust in e‐commerce is presented.

Details

Journal of Information, Communication and Ethics in Society, vol. 3 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/14779960580000267
ISSN: 1477-996X

Keywords

  • Trust
  • e‐commerce
  • Definition of trust
  • offline trust vs. online trust

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Article
Publication date: 1 July 1925

The Library World Volume 28 Issue 2

We issue a double Souvenir number of The Library World in connection with the Library Association Conference at Birmingham, in which we have pleasure in including a…

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Abstract

We issue a double Souvenir number of The Library World in connection with the Library Association Conference at Birmingham, in which we have pleasure in including a special article, “Libraries in Birmingham,” by Mr. Walter Powell, Chief Librarian of Birmingham Public Libraries. He has endeavoured to combine in it the subject of Special Library collections, and libraries other than the Municipal Libraries in the City. Another article entitled “Some Memories of Birmingham” is by Mr. Richard W. Mould, Chief Librarian and Curator of Southwark Public Libraries and Cuming Museum. We understand that a very full programme has been arranged for the Conference, and we have already published such details as are now available in our July number.

Details

New Library World, vol. 28 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/eb009095
ISSN: 0307-4803

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Book part
Publication date: 17 December 2007

CAREER AMBITION VS. CONCERN FOR OTHERS

Frank Collins, Suzanne Lowensohn and Michael K. Shaub

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Abstract

Details

Research on Professional Responsibility and Ethics in Accounting
Type: Book
DOI: https://doi.org/10.1016/S1574-0765(07)00204-X
ISBN: 978-0-76231-393-8

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