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1 – 10 of over 2000This study, a conceptual paper, analyses the growth of curation in tourism and hospitality and the curator role in selecting and framing products and experiences. It considers the…
Abstract
Purpose
This study, a conceptual paper, analyses the growth of curation in tourism and hospitality and the curator role in selecting and framing products and experiences. It considers the growth of expert, algorithmic, social and co-creative curation modes and their effects.
Design/methodology/approach
Narrative and integrative reviews of literature on curation and tourism and hospitality are used to develop a typology of curation and identify different curation modes.
Findings
Curational techniques are increasingly used to organise experience supply and distribution in mainstream fields, including media, retailing and fashion. In tourism and hospitality, curated tourism, curated hospitality brands and food offerings and place curation by destination marketing organisations are growing. Curation is undertaken by experts, algorithms and social groups and involves many of destination-related actors, producing a trend towards “hybrid curation” of places.
Research limitations/implications
Research is needed on different forms of curation, their differential effects and the power roles of different curational modes.
Practical implications
Curation is a widespread intermediary function in tourism and hospitality, supporting better consumer choice. New curators influence experience supply and the distribution of consumer attention, shaping markets and co-creative activities. Increased curatorial activity should stimulate aesthetic and stylistic innovation and provide the basis for storytelling and narrative in tourism and hospitality.
Originality/value
This is the first study of curational strategies in tourism and hospitality, providing a definition and typology of curation, and linking micro and macro levels of analysis. It suggests the growth of choice-based logic alongside service-dominant logic in tourism and hospitality.
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Okan Çolak and Halil Ibrahim Karakan
This study aims to determine museum experiences by analyzing the TripAdvisor reviews of the museum visitors in Gaziantep and offer suggestions for improving the visitors'…
Abstract
Purpose
This study aims to determine museum experiences by analyzing the TripAdvisor reviews of the museum visitors in Gaziantep and offer suggestions for improving the visitors' experiences by taking museum curators' opinions.
Design/methodology/approach
The case study method was used as one of the qualitative approaches in the study. The research comprises two stages. TripAdvisor reviews about five museums in Gaziantep were analyzed in the first stage, and museum curators' opinions on the visitor complaint reasons and solution suggestions were discussed in the second stage.
Findings
The study showed that satisfying or non-satisfying experience factors might differ according to visitors, museum curators and both visitors and museum curators. Therefore, each museum curator should effectively manage every component of visitor experience factors by its target audience.
Research limitations/implications
Although this study has some valuable findings and contributes to the literature, it also has limitations. The study's sample consists of five museums in Gaziantep. Further studies can be carried out on a larger population and sample. The data for determining visitor experiences, the first stage of the research, were obtained only from an online platform (TripAdvisor).
Practical implications
The proposed model provides a holistic perspective on evaluating and managing visitor experience. There may be structural problems (small size of the museum area, lack of parking spaces and elevators, etc.) with the museum beyond the manager's control. Also, the lack of information and communication (limited concept, lack of artifacts, etc.) causes criticisms of the museum.
Social implications
This paper contributes to the museum management literature with a model for enriching the quality of the museum experience and increasing the museum's attractiveness. The study showed that museums contribute to the visitor's experience in all dimensions. While visitors thought museums primarily contribute to object experience, museum curators thought museums contribute more to visitors' cognitive experience and other experience elements.
Originality/value
The present study analyzed the visitor comments and the opinions of museum curators from a holistic perspective, considering the internal and external factors that are effective in the visitor experience, and revealed the reasons for the visitors' negative experience and the solution suggestions toward the improvement of the visitor experience.
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Anja Perry and Sebastian Netscher
Budgeting data curation tasks in research projects is difficult. In this paper, we investigate the time spent on data curation, more specifically on cleaning and documenting…
Abstract
Purpose
Budgeting data curation tasks in research projects is difficult. In this paper, we investigate the time spent on data curation, more specifically on cleaning and documenting quantitative data for data sharing. We develop recommendations on cost factors in research data management.
Design/methodology/approach
We make use of a pilot study conducted at the GESIS Data Archive for the Social Sciences in Germany between December 2016 and September 2017. During this period, data curators at GESIS - Leibniz Institute for the Social Sciences documented their working hours while cleaning and documenting data from ten quantitative survey studies. We analyse recorded times and discuss with the data curators involved in this work to identify and examine important cost factors in data curation, that is aspects that increase hours spent and factors that lead to a reduction of their work.
Findings
We identify two major drivers of time spent on data curation: The size of the data and personal information contained in the data. Learning effects can occur when data are similar, that is when they contain same variables. Important interdependencies exist between individual tasks in data curation and in connection with certain data characteristics.
Originality/value
The different tasks of data curation, time spent on them and interdependencies between individual steps in curation have so far not been analysed.
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Margie Foster, Hossein Arvand, Hugh T. Graham and Denise Bedford
This chapter identifies the five new roles that are critical to establishing and sustaining a knowledge preservation and curation practice. For each role, the authors describe…
Abstract
Chapter Summary
This chapter identifies the five new roles that are critical to establishing and sustaining a knowledge preservation and curation practice. For each role, the authors describe fundamental responsibilities and competencies. Two of the roles support knowledge preservation, including business knowledge analyst and specialized knowledge preservationist. Three of the roles support knowledge curation including business interlocutor/translator, knowledge curator, and knowledge asset developer. Each role faces peculiar challenges in a dynamic and chaotic knowledge economy.
Margie Foster, Hossein Arvand, Hugh T. Graham and Denise Bedford
The rapid evolution of curation practices today is a response to expanded access to information and knowledge and the dynamic development of intelligent technologies well suited…
Abstract
Chapter Summary
The rapid evolution of curation practices today is a response to expanded access to information and knowledge and the dynamic development of intelligent technologies well suited to curatorial practices. This chapter provides an overview of traditional curation theory and practice. It identifies its historical origins of anthropology, ethnography, museum work, and archival practices. The authors note that traditional curatorial practices have been a subset of preservation practices. Today it draws heavily from traditional practices but expands the goal and purpose beyond simple preservation to storytelling, learning, creating new perspectives, interpreting the past and present, and creating new business knowledge. The chapter lays out the emerging spectrum of curation purposes and practices. The widespread access to curatorial tools now opens curatorial work to the general public. More comprehensive access argues for a broader dialog around the new competencies and capabilities these new practices require.
This paper aims to describe two themes of information and knowledge management in building corporate memory through curation in complex systems. The first theme describes the…
Abstract
Purpose
This paper aims to describe two themes of information and knowledge management in building corporate memory through curation in complex systems. The first theme describes the skillsets of new memory curators: curation; appraisal; strategist and manager. The second theme describes four concepts that support information management in complex systems: David Snowden’s just-in-time process; Polanyi’s personal knowing; Wenger’s transactive memory system; and David Snowden’s ASHEN database schema.
Design/methodology/approach
Academic journals and professional publications were analysed for educational requirements for information professionals in complex adaptive systems.
Findings
The skills described should be readily applied and useful in a complex adaptive system with the four concepts described. The four concepts displayed features indicating each separate concept could be aligned and integrated with the other concepts to create an information sharing model based on synergy between reasoning and computing.
Research limitations/implications
Research is needed into the capability and potential of folksonomies using recordkeeping metadata and archival appraisal to support peer production information and communication systems.
Originality/value
The author has not found any research that links archival appraisal, user-generated metadata tagging, folksonomies and transactive memory systems governance policy to support digital online, co-innovation peer production.
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D. ANDREW ROBERTS and RICHARD B. LIGHT
A survey of the current state of documentation practice in museums is presented. This concentrates on the broad themes of the practice, making comparisons with analogous library…
Abstract
A survey of the current state of documentation practice in museums is presented. This concentrates on the broad themes of the practice, making comparisons with analogous library procedures, where appropriate. A brief introduction to museums and their organizational framework within the United Kingdom is given. With this as background, the methods of documentation used by museums are reviewed, and a survey presented of current developments on an international and national scale.
Jessica Babin and John Hulland
Some consumers are engaged in online curation, a type of user-generated content, in ways that can be impactful for brands. An example of online curation includes organizing themed…
Abstract
Purpose
Some consumers are engaged in online curation, a type of user-generated content, in ways that can be impactful for brands. An example of online curation includes organizing themed collections of product images on Pinterest. The purpose of this paper is to present a framework of online consumer curation, introducing this topic to the marketing literature.
Design/methodology/approach
Through the analysis of the business and academic literature, as well as a careful study of many examples of online consumer curation, the authors present a framework for understanding online consumer curation.
Findings
The actions taken by online consumer curators are similar to those of museum or art gallery curators: acquiring, selecting, organizing and displaying content for an audience. The motivations for consumers to engage in online curation include building/displaying their identities and making social connections with their online audience. One outcome possible for the audience that views the curation is gaining access to carefully selected and recommended content.
Research limitations/implications
As online consumer curation is a new area of research, the authors suggest several marketing- and brand-relevant propositions that can be addressed in future research.
Practical implications
As consumers are frequently using product images and brand symbols in their online curation, it is important for marketing academics and practitioners to understand their actions.
Originality/value
The aim of the paper is to present a thorough introduction to the idea of online consumer curation by outlining relevant examples, providing a framework for understanding this activity and its implications for brand management, and listing ideas for future research.
Propósito
Algunos consumidores se dedican a la “curación” en línea, un tipo de contenido generado por el usuario (UGC), de manera que pueden ser impactantes para las marcas. Un ejemplo de “curación” en línea incluye la organización de colecciones temáticas de imágenes de productos en Pinterest. El propósito de esta investigación es presentar un marco sobre la “curación” del consumidor en línea, introduciendo este tema en la literatura de marketing.
Diseño/metodología/enfoque
A través de nuestro análisis de la literatura académica y empresarial, así como del estudio cuidadoso de muchos ejemplos de “curación” de los consumidores en línea, presentamos un marco para comprender la “curación” de los consumidores en línea.
Hallazgos
Las acciones realizadas por los “curadores” son similares a las de sus homólogos en museos o galerías de arte: adquirir, seleccionar, organizar y mostrar contenido para una audiencia. Las motivaciones para que los consumidores participen en la “curación” en línea incluyen construir/mostrar sus identidades y establecer conexiones sociales con su audiencia en línea. Un resultado posible para la audiencia que ve la “curación” es obtener acceso a contenido cuidadosamente seleccionado y recomendado.
Implicaciones teóricas
Como la “curación” en línea es una nueva área de investigación, sugerimos varias propuestas relevantes de marketing y marca que pueden abordarse en futuras investigaciones.
Implicaciones prácticas
Como los consumidores utilizan con frecuencia imágenes de productos y símbolos de marca en su “curación” en línea, es importante que los académicos y profesionales de marketing comprendan sus acciones.
Originalidad/valor
La investigación presenta una introducción exhaustiva a la idea de la “curación” del consumidor en línea describiendo ejemplos relevantes, proporcionando un marco para comprender esta actividad y sus implicaciones para la gestión de la marca, y enumerando ideas para futuras investigaciones.
Palabras clave
“Curación” del consumidor en línea, Comportamiento del consumidor en línea, Contenido generado por el usuario, Gestión de marca
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The purpose of this project is to study how art museum practitioners use current image‐indexing practices and services to retrieve images from museum collections. The…
Abstract
Purpose
The purpose of this project is to study how art museum practitioners use current image‐indexing practices and services to retrieve images from museum collections. The investigation examines several areas, including image needs, information‐seeking strategies, information queries, search functions, display formats, and human‐computer interaction.
Design/methodology/approach
The six participating museums are in Washington, DC, and the states of California, Illinois, Massachusetts, New York, and Ohio. The investigator interviewed 35 museum practitioners in various departments at the six museums about their image sources, search behaviors, and use of images.
Findings
Wide variations and internal conflicts exist among curators, IT staff, slide librarians, registrars' offices, educational staff, faculty, and photographers. Museum practitioners' knowledge and expertise should inform the design and presentation of digital images of museum collections as well as the images' relationships with the construction of digital museums.
Originality/value
Digital technologies have pushed museum practitioners to initiate organizational changes to accommodate the effects of technology. Museums' digital images and their relevant information are the foundation of the digital museums. Museums must incorporate a re‐examination of their roles in the digital age. An ideal digital museum is not just an online version of the museum, if that is achievable, or an online catalog of museum collections with pictures. It is also a resource that must be founded upon museum practitioners' expertise and professional practices.
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Robert D. Montoya and Katherine Morrison
The purpose of this paper is to examine how archaeological document collections are layered entities and, thus, consist of documents that may be in discordance with one another…
Abstract
Purpose
The purpose of this paper is to examine how archaeological document collections are layered entities and, thus, consist of documents that may be in discordance with one another. Implications of this scenario for scientific study are discussed. Tensions arise between archaeological and Information and Library Science practices. Curators become primary agents in reconstructing the appropriate representational continuity of these documents.
Design/methodology/approach
This paper is an in-depth examination of documentation in the Glenn Black Laboratory of Archaeology. It assesses how representations between documents are maintained as part of the collection management process. A document archaeological analysis of the Angel Mounds Collection shows how discordant data between documents is reconciled.
Findings
The study shows how documentary institutions are central to maintaining the chain of reference necessary to maintain the veracity of scientific data. Documents are embedded within a professional network of classification control that has implications for the conceptualization of documents. The study can help scholars gain a more nuanced view of the role of documents in scientific knowledge creation.
Social implications
Curatorial intervention plays a central role in maintaining the veracity of scientific data. In this way, the narrative shows how social and professional scientific discourses are impacted by curatorial intervention and that this process is inextricable from how we understand “knowledge” broadly construed.
Originality/value
This study examines how documents are embedded within a broader collection context and further studies should acknowledge this. It shows how documents within the domain of archaeology pose specific issues of concern for document curators and scholars, especially in relation to the documentation of spatial data, which is central to this work.
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