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The purpose of this paper is to investigate the impact of the global coronavirus (COVID-19) pandemic on stock market liquidity, while taking into account the depth and tightness dimensions.

The author used a panel data regression on stock market dataset, representing 314 listed firms operating in six Middle East and North African (MENA) countries from February to May 2020.

The regression results on the overall sample indicate that the liquidity related to the depth measure was positively correlated with the growth in the confirmed number of cases and deaths and stringency index. Moreover, the market depth was positively related to the confirmed cases of COVID-19. The results also indicate that the liquidity of small cap and big cap firms was significantly impacted by the confirmed number of cases, while the stringency index is only significant for the liquidity depth measure. Moreover, the results regarding sectors and country level analysis confirmed that COVID-19 had a significant and negative impact of stock market liquidity.

This paper confirms that the global coronavirus pandemic has decreased the stock market liquidity in terms of both the depth and the tightness dimensions.

While most empirical papers focused on the impact of the COVID-19 global pandemic on stock market returns, this paper investigated liquidity chock at firm level in the MENA region using both tightness and depth dimensions.

The purpose of this paper is to examine the impact of international remittances on different household welfare indicators including child education, assets, durable goods, and reservation wages of other working age household members. It examines how international remittances are spent for production and consumption by receiving households.

This paper uses fixed‐effect regressions to estimate the impact of international remittances on household spending in Vietnam using Vietnam Household Living Standard Surveys 2006 and 2008.

It is found that most of international remittances are spent on housing and land, debt repayment and saving. A small proportion of remittances are used to buy durable goods. Remittances are not spent in production as well as living consumptions. The effect of international remittances on consumption‐based poverty is very limited.

The findings from this paper suggest that current international remittances are not an effective measure for poverty reduction in the short‐run in Vietnam.

A highly competitive market incentivizes private healthcare providers to deliver high quality services. The purpose of this paper is to identify the perceived expectations of a new private multi-speciality hospital in a non-metro city. To this end, the paper develops a model using identified relevant factors.

A structured questionnaire was administered to 900 people. Exploratory factor analysis and confirmatory factor analysis were then applied to the data, and partial least square-structural equation modelling was used to test the moderated mediation model.

Word-of-mouth and safety (WM) and access to the hospital and the cost of medical services are found to be important factors for the perceived expectations of the hospitals by medical facility and treatment at a hospital. High quality medical facilities can lead to improved perceived expectations of hospitals, mediated by positive WM. Levels of access to the hospital and the cost of services can significantly moderate the perceived expectations of a hospital, despite good medical facilities.

The study has implications for policymakers and hospital authorities in the context of private sector multi-speciality hospitals in non-metro cities. It will help healthcare managers and service providers to better understand customer perceived expectations, and thereby develop effective strategies for customer service. Decision-makers are encouraged to focus on positive word-of-mouth and enhancement of customer safety to bring about favourable expectations of hospitals. Beyond merely having excellent medical facilities, hospitals that ensure ease of access to the hospital and keep costs low can achieve positive consumer expectations and satisfaction levels.

The paper makes three novel contributions as follows: the mere presence of high quality medical facilities and practices does not equate to positive expectations about the hospital among the patients; access to the hospital and the cost of its services are important in bringing about positive expectations among healthcare consumers; and WM can significantly moderate positive expectations of the hospital. The authors are not aware of any of these findings being previously reported.

The objective of the paper is to examine the profile and determinants of urban poverty in the two largest cities in Vietnam – Hanoi and Ho Chi Minh. The paper also investigates the dynamic aspect of urban poverty in Vietnam.

The authors use regression and data from the 2009 Urban Poverty Survey to examine the determinants of poverty in Vietnam. To analyse the poverty dynamics, an approach by Carter and May is used to decompose poverty into structural and stochastic poverty.

Using the poverty line of 12,000 thousand VND/person/year, the poverty incidence is estimated at 17.4 percent for Hanoi and 12.5 percent for Ho Chi Minh (HCM) City. There is a large proportion of the poor who are found stochastically poor. Hanoi has higher rates of structural poverty than HCM City. The proportion of structurally poor and stochastically non‐poor is rather small. Overall, the poor have fewer assets than the non‐poor. The poor also have poorer housing conditions, especially substantially lower access to tap water than the non‐poor. Heads of the poor households tend to have lower education and unskilled work than the heads of the non‐poor households.

In cities of Vietnam, a large proportion of the poor are found stochastically poor.

The purpose of this paper is to debate the evolving relationship between libraries and users, and to justify the idea of participatory library and the use of the “participatory library” term. The paper also discusses the development trend of the participatory library and calls for empirical research on this area.

Various sources of literature are collected and examined. Together with the inclusion of personal ideas and experience, a wide range of opinions on the contemporary library is compared and synthesised.

The paper presents changes in the relationship between libraries and users in various periods of library development. It indicates an excessive attention on Library 2.0 while neglecting the participatory nature of the contemporary library. It also suggests that the term “participatory library” should be used as this term reflects the true nature of the contemporary library, and calls for empirical work on participatory library.

This discussion is moving forward and challenging our thinking about the participatory library. It provides librarians, library managers, scholars, and the library community with a fresh perspective on the contemporary library.

The purpose of this paper is to review both international and domestic (i.e. Vietnamese language) journal articles and graduate theses and dissertations on educational leadership in Vietnam. The review addresses two specific goals: first, to describe and critically assess the nature of the formal knowledge base on principal leadership in Vietnam, second, to synthesize findings from the existing literature on principal leadership in Vietnam.

The paper employed a method for conducting systematic reviews of research. The authors conducted a detailed, exhaustive search for international and “local” papers from Vietnam, yielding 120 research sources. Information from these papers was extracted and evaluated prior to analysis. Data analysis included both quantitative description of the “review database” as well as critical synthesis of substantive findings.

The review supports and extends an earlier review which found that the practice of educational leadership in Vietnam remains largely “invisible” to the international community of scholars. The review also yielded a highly critical assessment of research perspectives and methods used in the “local” Vietnamese studies which comprised the bulk of the authors’ database. Synthesis of substantive findings highlighted the manner by which organizational, political, and socio-cultural forces in the Vietnamese context shapes the practice of school leadership.

First, qualitative studies are recommended that seek to describe, in-depth, the enactment of leadership in the Vietnamese context. Second, broad-scale surveys of characteristics, attitudes, and beliefs of school leaders across Vietnam are warranted. Third, the authors encourage graduate students and scholars studying school leadership in Vietnam to undertake a new generation of theory-informed studies that connect with the global literature.

Due to the relatively weak nature of the existing knowledge base, the authors were unable to identify specific implications for leadership practice. However, practical implications are identified for developing the research capacity needed to improve research quality in Vietnam’s universities.

This review is the first systematic review of educational leadership and management conducted of the Vietnamese literature. Moreover, the authors suggest that the review is original in its comprehensive coverage of both the local and international literature on educational leadership in Vietnam.

Library Hi Tech is one of the most influential journals that publish leading research in library and information science (LIS). The present study aims to understand the scholarly communication in Library Hi Tech by profiling its historic footprint, emerging trends and knowledge diffusion.

A total of 3,131 bibliographic records between 1995 and 2018 were collected from the Web of Science. Text mining, graph analysis and data visualization were used to analyze subject category assignment, domain-level citation trends, co-occurrence of keywords, keyword bursts, networks of document co-citation and landmark articles.

Findings indicated that published research in the journal was largely influenced by the psychology, education and social domain as a unidisciplinary discipline. Knowledge of the journal has been disseminated into multiple domains such as LIS, computer science and education. Dominant thematic concentrations were also identified: (1) library services in academic libraries and related to digital libraries, (2) adoption of new information technologies and (3) information-seeking behavior in these contexts. Additionally, the journal has exhibited an increased research emphasis on mixed-method user-centered studies and investigations into libraries' use of new media.

This study provides a promising approach to understand scientific trends and the intellectual growth of journals. It also helps Library Hi Tech to become more self-explanatory with a detailed bibliometric profile and to identify future directions in editorship and readership. Finally, researchers in the community can better position their studies within the emerging trends and current challenges of the journal.

This paper aims to provide an overall picture of the application of Web 2.0 technologies in Australasian university libraries. The focus of the research was what types of Web 2.0 technologies were applied in such libraries as well as their purposes and features.

Content analysis was used in terms of quantitative approach. A checklist as the main research instrument was developed based on other checklists and questionnaires, and synthesized ideas from literature. Data were collected by accessing all Australasian university library web sites within two weeks. Then, Microsoft Excel was utilized as a main tool to synthesize and analyze data, and present results.

At least two‐thirds of Australasian university libraries deployed one or more Web 2.0 technologies. Only four Web 2.0 technologies were used for specific purposes and with some basic features. The general Web 2.0 application indexes were still low as the mean application index was 12 points and the highest index was 37 points (out of 100).

A combination of content analysis with survey and/or interview may enable future researchers to analyze other aspects (e.g. the application of internal wikis or the use of instant messaging for reference services) of Web 2.0 that a single method of content analysis could not gain.

This unique study explores the application of Web 2.0 in a wide scope including any Australasian university libraries that deployed any types of Web 2.0 technologies. This study is useful for Australasian university libraries in evaluating/deploying Web 2.0. Library managers, librarians and other university libraries may also find this helpful once they want to implement such technologies in their libraries.

The marketing literature uses five different experience terms that are supposed to represent different streams of research. Many papers do not provide a definition, most of the used definitions are unclear, the different experience terms have similar dimensionality and are regularly used interchangeably or have the same meaning. In addition, the existing definitions are not adequately informed from other disciplines that have engaged with experience. This paper aims to build a comprehensive conceptual framework of experience in marketing informed by related disciplines aiming to provide a more holistic definition of the term.

This research follows previously established procedures by conducting a systematic literature review of experience. From the approximately 5,000 sources identified in three disciplines, 267 sources were selected, marketing (148), philosophy (90) and psychology (29). To address definitional issues the analysis focused on enlightening four premises.

This paper posits that the term brand experience can be used in all marketing-related experiences and proposes four premises that may resolve the vagaries associated with the term’s conceptualization. The four premises address the what, who, how and when of brand experience and aim to rectify conceptual issues. Brand experience is introduced as a multi-level phenomenon.

The suggested singular term, brand experience, captures all experiences in marketing. The identified additional elements of brand experience, such as the levels of experience and the revision of emotions within brand experience as a continuum, tempered by repetition, should be considered in future research.

The multi-level conceptualization may provide a greater scope for dynamic approaches to brand experience design thus providing greater opportunities for managers to create sustainable competitive advantages and differentiation from competitors.

This paper completes a systematic literature review of brand experience across marketing, philosophy and psychology which delineates and enlightens the conceptualization of brand experience and presents brand experience in a multi-level conceptualization, opening the possibility for further theoretical, methodological and interdisciplinary promise.