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Article
Publication date: 13 March 2017

Kumaraguru Mahadevan

The purpose of this paper is to present the research carried out on a conceptual approach in business improvement termed as culture driven regeneration (CDR). The research…

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Abstract

Purpose

The purpose of this paper is to present the research carried out on a conceptual approach in business improvement termed as culture driven regeneration (CDR). The research positions CDR as business improvement tool that leverages organizational learning, organization culture and corporate knowledge in implementing changes. The CDR concept is positioned half way between business process re-engineering (BPR) that thrives on radical design and process changes, and total quality management (TQM) that takes the slow and incremental approach to improvement. CDR regenerates the processes in the journey to business improvement.

Design/methodology/approach

A structured and a comprehensive literature review were carried out on BPR and TQM in the context of leadership, organization learning, organizational learning and corporate knowledge. The review confirmed that TQM and BPR are connected to the four areas. This connection led to the conceptualization that organizations deploy culture and corporate knowledge to drive business improvement. Organization culture and knowledge was quantified based on previous research in this area and methods applied in other research studies relating to benchmarking. There are no empirical analyses included in this paper, however knowledge and culture were given scores in illustrating the CDR concept.

Findings

This conceptual paper has pointed out that organization culture, knowledge, organizational learning and leadership are important components of a business improvement tool such as BPR and TQM. The CDR concept leverages those components and draws on the organization’s corporate culture to enable change.

Research limitations/implications

Additional empirical studies are required on various types of industries, organization cultures, organization structures and professions to establish more robust scores for knowledge and culture applied in the CDR concept. The concept could be further expanded into a framework that could be applied across a number of industries.

Originality/value

The CDR concept is a business improvement tool that enables organizations to leverage their existing culture in driving change. The concept is built up on the existing relationship BPR and TQM has with organization learning, organization culture, corporate knowledge and the quantification of culture and knowledge.

Article
Publication date: 10 April 2024

Akhilesh Bajaj, Wray Bradley and Li Sun

The purpose of our study is to investigate the impact of corporate culture on sales order backlog.

Abstract

Purpose

The purpose of our study is to investigate the impact of corporate culture on sales order backlog.

Design/methodology/approach

The authors use regression analysis to examine the relation between corporate culture and the level of sales order backlog, an important leading indicator of firm performance.

Findings

Using a large panel sample of US firms for the period of 2003–2021, the authors find a significant and positive relation, suggesting that firms with strong corporate culture have a higher level of sales order backlog.

Originality/value

The study findings contribute to two separate areas of research: corporate culture in management literature and sales order backlog in accounting literature. Prior study has focused on the impact of corporate culture on current firm performance. This study extends prior research by investigating the impact of corporate culture on order backlog, an important leading indicator of future performance.

Details

Managerial Finance, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0307-4358

Keywords

Article
Publication date: 30 August 2011

Hakan Erkutlu

The purpose of this paper is to examine whether organizational culture moderates the relationships between organizational citizenship behaviors (OCBs) and justice perceptions.

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Abstract

Purpose

The purpose of this paper is to examine whether organizational culture moderates the relationships between organizational citizenship behaviors (OCBs) and justice perceptions.

Design/methodology/approach

Data were collected from 618 lecturers in ten universities in Turkey. Data were collected on site. A randomly selected group of focal lecturers completed the OCB and justice scales. A separate group of randomly selected peers completed the culture scale.

Findings

Multiple hierarchical regression results support the moderating role of organizational culture of the justice perceptions‐OCB link. As hypothesized, results show a stronger relationship between interactional justice and OCB for organizations that are higher in respect for people and a weaker relationship between distributive and procedural justices and OCB for organizations that are higher in team orientation.

Research limitations/implications

The researched lecturers have job conditions inherent to the peculiarities of the public universities which may limit the ability to extrapolate the findings in the private universities. The findings provide a more understandable mechanism of the influence of organizational culture on OCB. They emphasize the significance of organizational culture as a moderator that should be taken closely into consideration to promote employees' OCB levels.

Practical implications

The findings contribute to a better understanding of the organizational justice‐OCB link, and the ways to favor OCB through organizational culture. As a result of this research, leaders' success in organizations will depend, to a great extent, upon understanding organizational culture. They may cultivate subordinates' OCB by treating them with respect and fairness, showing consideration for individual needs, and providing a supportive work environment.

Originality/value

The use of organizational culture as a moderator on this link is unprecedented. The major strength of this study is its multilevel research design. Most research on OCB and organizational justice has been conducted within single organizations, precluding an assessment of the way in which contextual variables influence OCB or justice. Also, using a large number of samples from the Turkish higher education sector adds to the growing literature examining OCB in non‐Western settings.

Details

Leadership & Organization Development Journal, vol. 32 no. 6
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 1 January 1989

Liam Gorman

The study of corporate culture is a valuable contribution to thestudy of organisations. Corporate culture consists of values, norms,feelings, hopes and aspirations held by members…

7355

Abstract

The study of corporate culture is a valuable contribution to the study of organisations. Corporate culture consists of values, norms, feelings, hopes and aspirations held by members of organisations. These aspects may not be instantly discernible; however, it is important that managers are aware of culture; a shared culture contributes greatly to company success. The article concludes that managers can manage culture and cultural change by becoming more aware of the deeper assumptions of culture and how they are upheld.

Details

Management Decision, vol. 27 no. 1
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 2 September 2014

Jessica M. Badger, Samuel E. Kaminsky and Tara S. Behrend

Rich, interactive media are becoming extremely common in internet recruitment systems. The paper investigates the role of media richness in applicants’ ability to learn…

4084

Abstract

Purpose

Rich, interactive media are becoming extremely common in internet recruitment systems. The paper investigates the role of media richness in applicants’ ability to learn information relevant to making an application decision. The authors examine these relationships in the context of two competing theories, namely media richness theory and cognitive load theory, which predict opposite relationships with information acquisition. The paper aims to discuss these issues.

Design/methodology/approach

Participants (n=471) either viewed a traditional web site or visited an interactive virtual world that contained information about an organization's culture, benefits, location, and job openings. Culture information was manipulated to either portray a highly teams-oriented culture or a highly individual-oriented culture.

Findings

Participants who viewed the low-richness site recalled more factual information about the organization; this effect was mediated by subjective mental workload. Richness was not related to differences in culture-related information acquisition.

Practical implications

These findings suggest that richer media (such as interactive virtual environments) may not be as effective as less rich media in conveying information. Specifically, the interactive elements may detract focus away from the information an organization wishes to portray. This may lead to wasted time on the part of applicants and organizations in the form of under- or over-qualified applications or a failure to follow instructions.

Originality/value

This study is among the first to use a cognitive load theory framework to suggest that richer media may not always achieve their desired effect.

Book part
Publication date: 6 July 2011

Karen L. Pellegrin and Hal S. Currey

Organizational culture is defined as the shared values and beliefs that guide behavior within each organization, and it matters because it is related to performance. While culture

Abstract

Organizational culture is defined as the shared values and beliefs that guide behavior within each organization, and it matters because it is related to performance. While culture is generally considered important, it is mysterious and intangible to most leaders. The first step toward understanding organizational culture is to measure it properly. This chapter describes methods for measuring culture in health care organizations and how these methods were implemented in a large academic medical center. Because of the consistent empirical link between the dimension of communication, other culture dimensions, and employee satisfaction, special attention is focused in this area. Specifically, a case study of successful communication behaviors during a major “change management” initiative at a large academic medical center is described. In summary, the purpose of this chapter is to demystify the concept of culture and demonstrate how to improve it.

Details

Organization Development in Healthcare: Conversations on Research and Strategies
Type: Book
ISBN: 978-0-85724-709-4

Keywords

Article
Publication date: 24 September 2021

John E. Mello and Hilary Schloemer

This interdisciplinary investigation examines the topics of organizational climate and subcultures, which have received scant attention in the supply chain literature…

Abstract

Purpose

This interdisciplinary investigation examines the topics of organizational climate and subcultures, which have received scant attention in the supply chain literature, highlighting the potential importance of these social dynamics to supply chain management phenomena.

Design/methodology/approach

The authors use a single-organization revelatory case study design, qualitatively analyzing coded interviews and observations of participants.

Findings

The authors’ findings indicate that a firm's organizational climate can contribute to the formation and strengthening of a subculture and that the subculture may desire to insert their own values and norms concerning supply chain management which could run counter to those of the overall company.

Research limitations/implications

The authors theorize about the conditions under which strong subcultures emerge and that they may exert outsized influence on the way a company approaches supply chain management activities. Accounting for such influence may unearth important social dynamics occurring within supply chain phenomena that will better help researchers understand behavior and outcomes within that phenomenon.

Practical implications

Managers should be aware of the potential for subgroups to form strong subcultures and that subcultures may influence the way supply chain activities are performed. Climate dynamics can also affect employee perceptions and behaviors, and managers should monitor these dynamics and adapt their policies and messaging accordingly.

Originality/value

This study examines a phenomenon that has previously been underexamined in the supply chain management literature–the influence of culture and climate on subcultures and their subcultures' subsequent impact on how companies perform supply chain management activities.

Details

The International Journal of Logistics Management, vol. 33 no. 1
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 22 June 2012

Eric G. Flamholtz and Yvonne Randle

This paper seeks to enhance understanding of the role and effect of corporate culture as a unique strategic asset on the success of business models.

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Abstract

Purpose

This paper seeks to enhance understanding of the role and effect of corporate culture as a unique strategic asset on the success of business models.

Design/methodology/approach

The paper is a conceptual exploration of several key constructs and their interrelationship. The argument is based on four related notions: that corporate culture is an “asset”; that it is a “strategic asset” in the sense of comprising a source of competitive advantage; that it might well be the “ultimate strategic asset”; and that culture as a strategic asset can be the essence or core of a business model. The paper also uses “empirical examples” of actual companies to study and demonstrate the core constructs and ideas. It also examines issues involving the key dimensions of corporate culture, the measurement of corporate culture, and certain related performance measurement issues.

Findings

The paper shows that corporate culture is a strategic asset, which, if managed properly, can be the key differentiating factor in a successful business model. It also shows that when not managed properly, can actually transform into a “liability”.

Practical implications

This paper demonstrates that corporate culture is a critical strategic asset because of its role in creating competitive advantage and successful business models. It suggests that corporate culture can also be the single most important source of competitive advantage in business models. Finally, it suggests that practicing leaders as well as investors and academics need to pay attention to corporate culture as a component of business strategy.

Originality/value

This paper contributes to the literature and to practice by examining the notion that corporate culture is a strategic asset in depth and examining the relationship between culture as a strategic asset and business models. It also takes steps towards a coherent framework for both scholars and practicing managers to frame and understand the issues involved in the management and measurement of this critical strategic asset.

Details

Journal of Human Resource Costing & Accounting, vol. 16 no. 2
Type: Research Article
ISSN: 1401-338X

Keywords

Article
Publication date: 1 May 1987

Liam Gorman

The significance of corporate culture for the practising manager is highlighted, with emphasis on the hidden nature of culture and the importance of growing awareness of it so…

1978

Abstract

The significance of corporate culture for the practising manager is highlighted, with emphasis on the hidden nature of culture and the importance of growing awareness of it so that its hidden forces can be managed. Having defined corporate culture, the types that may exist and the question of best fit between culture, company and environments is explored.

Details

Leadership & Organization Development Journal, vol. 8 no. 5
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 22 June 2010

Francesca Auch and Hedley Smyth

The purpose this paper is to examine a prevailing assumption that the culture of organisations is homogenous. It explores the culture of one project organisation with multiple…

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Abstract

Purpose

The purpose this paper is to examine a prevailing assumption that the culture of organisations is homogenous. It explores the culture of one project organisation with multiple offices.

Design/methodology/approach

A quantitative questionnaire and qualitative research method of cultural immersion was used. The ethnographic Douglas grid‐group was used to filter the findings: isolate, competitive, hierarchical and egalitarian positions. Hofstede's dimensions were overlaid to enhance the analysis.

Findings

The research found distinct cultural differences in the same organisation. Competitive and hierarchical factors are found with some evidence of egalitarian behaviours. Regional cultural factors affected behaviour and organisational practices. Individuals actively negotiated dominant behaviours and cultural norms. The Hofstede dimensions are in evidence around roles and functions. The findings showed a stronger influence from the dominant social culture of the region than the organisational culture.

Research limitations/implications

Organisations cannot be assumed as homogeneous. The influence of the dominant social culture and competing cultural influences within organisation requires further analysis.

Practical implications

Generating a coherent organisational culture with aligned norms is a difficult management problem, especially for an organisation with multiple offices. Establishing consistent norms also poses challenges for the management of projects.

Originality/value

The tendency to assume cultural homogeneity requires closer attention in organisational research and practice. This paper employed a unique combination of methods to explore the issue. The primary contribution is a demonstration of the need for practitioners and researchers to pay more attention to the dynamic formation and effects of culture in organisations and for projects.

Details

International Journal of Managing Projects in Business, vol. 3 no. 3
Type: Research Article
ISSN: 1753-8378

Keywords

21 – 30 of over 64000