Search results

This study aims to understand the engagement between an indigenous social service provider and marginalised clients deemed “hard-to-reach” to gain an insight into how to improve the client’s engagement and well-being through transformative value co-creation.

The exploratory study’s findings draw on primary data employing a qualitative research approach through document analysis and in-depth interviews with clients, social workers and stakeholders of the focal social service provider in New Zealand.

The findings indicate that there are inhibitors and enablers of value or well-being co-creation. The lack of client resources and a mismatch between client and social worker are primary barriers. Other actors as well as cultural practices are identified as enablers of well-being improvement.

This research reports on a single social service provider and its clients. These findings may not be readily transferrable to other contexts.

Findings indicate that social service providers require a heightened awareness of the inhibitors and enablers of social service co-creation.

Both the integrative framework and the findings provide a sound critique of the prevailing policy discourse surrounding the stigmatisation of members of society deemed “hard-to-reach” and the usefulness of such an approach when aiming at resolving social issues.

This is the first exploratory study that reports on the engagement between a social service provider and its clients in a dedicated Māori (indigenous) context by employing an integrative research approach combining transformative service research, activity theory and engagement theory.

This article aims to analyze emergent learning practices for globalizing work through two research questions: “What are the conceptualizations of work represented by the Virtual Factory and how do they mediate globalizing work?” and “What is the potential of expansive learning efforts to expand conceptualizations towards the emergent learning practices of globalizing work?”.

Cultural‐historical activity theory is applied, specifically the historical tool‐mediated activity, concept formation and the zone of proximal development. A dynamic hierarchy of conceptualizations forms the framework for expansive learning efforts. Data were gathered by ethnographic and development interventionist methods from a distributed engineering design project.

The paper finds that, historically, multi‐layered conceptualizations of work face developmental challenges in globalizing work. Expansive learning efforts enhance the emergent learning practices when orienting global participants to motivating “why” and “where‐to” conceptualizations. In order to turn emergent practices into sustainable learning practices, material representations need to be created to mediate the bottom‐up and top‐down conceptualizations at the interfaces of distributed work.

Emergent learning practices are studied longitudinally through concrete work in transformation. The learning approach emphasizes developmental interventions at global workplaces.

Expansive learning efforts at different levels of conceptualization, may be supported by tools that mediate and sustain emergent learning practices.

Global workplace learning should be a concern of those involved with corporate social responsibility.

Emergent learning practices offers a new approach for studies of globalizing work through its multi‐layered conceptualizations of work.

Concept maps are popularly used within academic development spaces, especially to teach new concepts at beginner levels for undergraduate students. Their popularity is partly based on the fact that they employ visual tools such as charts, diagrams, pictures, tables, etc., to simplify concepts that students would otherwise consider dense. This paper reports on the findings of an extended orientation project conducted between February and June of 2022 with a small cohort of 15 first-year students registered in an entrepreneurship course at a vocational higher education institution in South Africa. The research question guiding this study is: How can concept maps inspire entrepreneurial thinking for first-year ECP students at a vocational institution in South Africa? Using Cultural-Historical Activity Theory (CHAT), I analysed the two iterations of the students' concept maps together with selected data from the focus group interviews. Key findings reported include the students' fuzzy knowledge of what entrepreneurship as a discipline entails, the planned career trajectories for most of the participating students, as well as indecisiveness as to whether the students will be pursuing entrepreneurship after graduation. In the language of CHAT, the above findings are described as presenting tensions between the subject, tool and object. This layer of analysis calls for an urgent re-think of how the students are recruited and orientated into the programme and how the curriculum is delivered at the first-year level.

This theory development paper argues that activity theory, as a theory of practice, can help overcome long-standing challenges in the field of information systems (IS) by better accounting for the material in work and social activity. It also suggests ways in which IS research can inform the development of activity theory. The purpose of this paper is to be forward looking as much as reflective to advance an enlarged understanding of activity theory, and argue for its development in IS studies.

The paper is conceptual and draws upon existing literature and research to propose and cultivate an updated understanding of activity theory as a theoretical lens capable of accounting for social and technical aspects in IS.

The paper has three aims. First, to cultivate the use of activity theory in IS. It elaborates on the use and contribution of activity theory in IS, charts it’s use over the last 20 years and discusses how it brings together a range of ideas that have been neglected in other social theories. Second, to explore the challenges surrounding the use of activity theory in understanding interaction between actors and technology. Third, to set an agenda for its advancement in IS, to ruminate upon future research concerning the extension of activity theory and develop a “fourth-generation” activity theory.

The paper presents the first attempt to juxtapose activity theory with other theoretical philosophical perspectives; to chart the use of activity theory in IS over the last 20 years; and, to discuss how activity theory brings together a range of ideas that have hitherto been excluded from – or inadequately formulated in – other contemporary social theories.

To explore the requirements for learning distributed leadership. drawing on cultural historical activity theory (CHAT).

The background to recent leadership research that distinguishes between leading as a quality of one person, the appointed leader, and leadership as a collective phenomenon, usually referred to as distributed leadership (DL), is provided. Principles for a programme of learning for DL are presented.

Prominence is given to the mediation of action through social and cultural tools in the production of an object and leadership as influence unfolds in a reciprocal process around the use of tools. As the unit of analysis changes from individual subjects carrying out actions at a micro level to the activity system, leadership occurs through the exertion of influence that occurs not only in reciprocal interdependence required for the performance of work but also through the mediation of tools, rules, the community and division of labour.

A programme of learning for practitioners is developed.

There are few accounts of how DL is experienced and even fewer which explain how DL can be practised.

The second paper in a two‐paper series, this article seeks to consider how the ideas of cultural historical activity theory were used in a learning programme for managers to examine and apply leadership as a collective phenomenon usually referred to as distributed leadership.

The main elements of the programme are presented along with examples of application by learners.

A key learning point that stood out is the identification of the social, historical and cultural context of leadership, rather than being focused on an individual. As learners move from actions of individuals to the activity system as a whole, distributed leadership is considered as the exertion of influence that can be inspired, distorted, subverted or ignored.

Activity systems are understood to be multi‐voiced and multi‐layered, subject to disturbances and flux that result in tension, contradiction and paradox which need to be understood and utilised to find ways of improving organisation performance.

A case study on the experience of learners attempting to consider distributed leadership is provided.

This paper aims to address workplace learning in terms of investigating school leadership development in an inter-professional team (the team) in which principals, administrators and researchers work together on a local school improvement project. The purpose is to provide an enriched understanding of how school leadership development evolves in a team during two years as the team works on different problem-spaces and the implications for leadership in schools.

The paper is based on a larger study with a qualitative research design with longitudinal, interventional, interactional and multiple-time level approaches. Empirically, the paper draws on tools, video and audio data from the teams’ work. By using cultural–historical activity theory (CHAT), school leadership development is examined as an object-oriented and tool-mediated activity. CHAT allows analyses of activities across timescales and workplaces. It examines leadership development by tracing objects in tool-mediated work and the ways in which they evolved. The object refers to what motivates and directs activity.

The findings suggest that the objects evolved both within and across episodes and the two-year trajectory of the team. Longitudinal trajectories of tools, schools and universities seem to intersect with episodes of leadership development. Some episodes seem to be conducive for changes in the principals’ schools during the collaboration.

There is a need for a broader study that includes more cases in other contexts, thus expanding the existing knowledge.

By switching lenses of zooming, it has been possible to examine leadership development in a way that is not possible through surveys and interviews.

The purpose of this paper is to describe how, from 2004‐2006, a New Zealand research team experimented with the “change laboratory” learning process to create a new method of government policy development and implementation, referred to as “practice‐making”. The apple industry in Hawke's Bay was chosen because of the level of tension among government agencies and small/medium‐sized firms in the industry, particularly around the scarcity of seasonal labour, amid growing concerns about the possible collapse of the industry.

The team stimulated a cycle of expansive learning among the network of activity systems in the industry. Laboratory participants were growers, labour contractors, pack house operators, quality controllers, horticultural consultants and government officials. The expansive learning cycle is a core concept in developmental work research (DWR) and cultural‐historical activity theory (CHAT).

Participants created a shared “object” for apple production and its government policy and regulation built around quality, making a substantive shift from adaptive learning to transformational learning, and creating a major redesign of the industry. Many of the new practices are now being implemented in the industry and government.

The CHAT/DWR approach seems particularly well suited for complex problem solving in any network where there are intractable systems contradictions and a strong desire among participants to make real change.

It is understood that this is the first time a change laboratory process has been used for government “practice‐making” with industry, in contrast with traditional policy development and implementation that frequently does not address systemic problems.

The purpose of this paper is to report on a co-design process that was initiated between government and the private sector in Botswana to redesign current ISD practice with particular focus on finding a solution for learning failure. Learning failure was analysed retrospectively using concepts of “task conscious” and “learning conscious” learning.

On the basis of a typical Botswana ISD project in which the lead researcher participated, inefficiencies and shortcomings in the standardised Botswana ISD process in terms of full utilisation of learning processes to support systems success were examined. Through the Developmental Work Research (DWR) methodology, which is based on Cultural-Historical Activity Theory (CHAT) principles, IS practitioners from government and the private sector, together with users collaborated to redesign the current Botswana ISD work practice in order to address this shortcoming.

The result has been the incorporation of activity-based learning and reflection into a proposed improved ISD practice framework for Botswana.

Through collaborative redesign between government and industry, a new Botswana ISD practice model that incorporates activity-based learning and reflection has been designed, and findings from examination of the model suggest that it has potential to address current learning deficiencies and thus contribute to efforts of avoiding IS failures. There have also been contributions to DWR resulting from the way in which the methodology was applied.

This is the first known study that uses concepts of “task-conscious” and “learning-conscious” learning to analyse learning retrospectively and at the same time adopting the DWR methodology in the social context of a developing country such as Botswana.

The purpose of this paper is to draw attention to older workers (OWs)’ subjective engagement in working and learning in the manufacturing industry. Workplace learning (WPL) literature rarely considers the subjective side of learning from a cultural historical activity theory (CHAT) account.

The paper adopts a CHAT-influenced perspective: learning is a cultural and collective process and a dimension of activity. Subjectivity is conceptualized through the ideas developed by A.N. Leontiev. The design takes the form of multiple embedded case studies, within two companies which approximate two types of production strategies, mass production and flexible specialization. OWs were interviewed about their professional lives.

The subjective side of WPL is differentiated by the two types of production strategies. These strategies, together with other life experiences, create different opportunities for the OWs’ subjective engagement. Motives for WPL are linked to the needs for learning in the workplace, and to the ideal image that OWs have of their workplace.

The theoretical framework requires an interdisciplinary study and leads to conclusive remarks which overcome the boundary of the educational field. More investigation is needed about the gender issue.

This paper enlarges the view on WPL for OWs by using the concept of the “object of activity” to connect industrial practices and OWs’ subjectivities. This concept has been used to explore the motivational aspects of learning in an original way. The findings of this paper will assist policy-makers to better understand WPL and the production strategies implications supported through industrial policies.