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Article
Publication date: 1 August 2006

Marc Conrad, Tim French, Carsten Maple and Sijing Zhang

In this paper we present an account of an undergraduate team‐based assignment designed to facilitate, exhibit and record team‐working skills in an e‐mediated environment…

Abstract

In this paper we present an account of an undergraduate team‐based assignment designed to facilitate, exhibit and record team‐working skills in an e‐mediated environment. By linking the student feedback received to Hofstede’s classic model of cultural dimensions we aim to show the assignment’s suitability in revealing the student’s multi‐cultural context. In addition to anecdotal evidence we also present a quantitative analysis that shows that the desired learning outcomes have been met. In a further discussion we show how the qualitative data collected can be used to quantitatively determine a cultural fingerprint of the groups that is useful to predict the team’s suitability for a given task in a real‐world project.

Details

Interactive Technology and Smart Education, vol. 3 no. 3
Type: Research Article
ISSN: 1741-5659

Keywords

Book part
Publication date: 23 November 2017

Tilo Halaszovich

Institutions and culture as well as their distance between home and host countries matter for international business activities. Yet, the exact nature of this influence is…

Abstract

Institutions and culture as well as their distance between home and host countries matter for international business activities. Yet, the exact nature of this influence is still not fully understood. In this chapter, we develop the concept of institutional and cultural compatibility and propose empirical measures of both to contribute to our understanding in this regard. We argue that the institutional and cultural profiles of home and host countries can create synergies that facilitate bilateral foreign direct investment (FDI) flows (that is being compatible) even if they are characterized by high distances. We apply our measures of compatibility to a sample of bilateral FDI flows between 127 host and 122 home countries over 12 years.

Details

Distance in International Business: Concept, Cost and Value
Type: Book
ISBN: 978-1-78743-718-0

Keywords

Content available
432

Abstract

Details

Journal of Small Business and Enterprise Development, vol. 11 no. 2
Type: Research Article
ISSN: 1462-6004

Article
Publication date: 12 August 2014

Jungsun (Sunny) Kim and Bo Bernhard

This paper aims to extend the technology acceptance model (TAM) to explore the factors influencing a hotel customer’s intention to use a fingerprint system instead of a…

2220

Abstract

Purpose

This paper aims to extend the technology acceptance model (TAM) to explore the factors influencing a hotel customer’s intention to use a fingerprint system instead of a traditional keycard system and the moderating factors (i.e. gender and age) on the relationships between the proposed factors and the customer’s intention to use fingerprint technology. When hotels add new technologies, the potential vulnerability of their systems also increases. Underestimating such risks can possibly result in massive losses from identity theft and related fraud for hoteliers. Customers who are aware of these risks may become more open to innovative methods of identification or verification, such as biometrics.

Design/methodology/approach

The online survey instrument was developed based on TAMs. The authors collected complete 526 responses from hotel customers and tested the hypotheses using structural equation modeling.

Findings

This study found seven factors (i.e. perceived usefulness, perceived ease of use, subjective norm, perceived convenience, perceived data security, perceived property security and personal concerns) which significantly influence a hotel customer’s intention to use fingerprint technology. Gender and age played important moderating roles in the relationships between some of these factors and the intention to use.

Practical implications

Recommendations are made as to how hotels can benefit from the implementation of biometrics, particularly fingerprint systems. For example, a hotel’s marketing campaign can be more effective by emphasizing the advantages of fingerprint technology related to “data security and convenience” for younger consumers (i.e. Gen X and Gen Y).

Originality/value

Both educators and practitioners will benefit from the findings of this empirical study, as there are very few published studies on a customer’s fingerprint technology acceptance in the hotel context.

Details

Journal of Hospitality and Tourism Technology, vol. 5 no. 2
Type: Research Article
ISSN: 1757-9880

Keywords

Abstract

Details

A History of the Assessment of Sex Offenders: 1830–2020
Type: Book
ISBN: 978-1-78769-360-9

Article
Publication date: 13 March 2009

Manuela De Carlo, Silvia Canali, Annette Pritchard and Nigel Morgan

To create a competitive edge in today's tourism marketplace, cities seek to differentiate themselves and create a positive image. Yet, there is little consensus about city…

3000

Abstract

Purpose

To create a competitive edge in today's tourism marketplace, cities seek to differentiate themselves and create a positive image. Yet, there is little consensus about city branding processes and few case studies. This paper aims to explore Milan's brand image and personality, focusing on the extent to which its image is dominated by business and fashion or culture and heritage and the implications of this positioning for Milan's re‐branding in preparation for Expo 2015.

Design/methodology/approach

The paper combines quantitative and qualitative primary research. It reports the findings of a questionnaire survey, a web survey, desk research and focus group research. It analyses actual and potential tourists' perceptions, Milan's heritage product, current brand personality and the brand fingerprint.

Findings

Business tourism is central to Milan's prosperity; in contrast, its significant cultural attractions remain marginal to its tourism offer. This results in a narrow range of tourist perceptions of the destination and highly seasonal tourist activity.

Research limitations/implications

This paper represents the discovery phase research for a new city brand and further longitudinal and qualitative work is required.

Practical implications

The paper includes implications for the development of a consistent destination branding strategy analyzing the first steps of the definition of the Milan's brand.

Originality/value

The paper makes practical recommendations to tourism and place marketing practitioners for broadening Milan's brand to build on the city's strong architectural and cultural heritage. It also has value for tourism academics since it makes a methodological contribution to the place branding literature through its use of projective techniques.

Details

Journal of Place Management and Development, vol. 2 no. 1
Type: Research Article
ISSN: 1753-8335

Keywords

Article
Publication date: 16 November 2010

Craig Lee Engstrom

The purpose of this paper is to provide a rationale and step‐by‐step description of how to use rhetorical criticism as a method for accounting for organizational…

Abstract

Purpose

The purpose of this paper is to provide a rationale and step‐by‐step description of how to use rhetorical criticism as a method for accounting for organizational isomorphism in organizational fields.

Design/methodology/approach

The idea that rhetoric is an important form of organizational discourse has gained interest among organizational scholars in recent years. Institutional theorists, especially, have been willing to embrace the “rhetorical turn” in organization studies. These scholars recognize that rhetoric plays an important role in creating, maintaining, and disrupting organizational and institutional orders. This paper adds to this research agenda by suggesting that organizational isomorphism can be partly understood as a rhetorical phenomenon. A method of rhetorical criticism – a qualitative approach for analyzing the rhetorical dimensions of texts and practice – and its efficacy for institutional research is explicated. Using a popular television program about crime scene investigations (which has arguably produced a “CSI effect” that influences the criminal justice system as an organizational field) as a sustained example, steps are provided for conducting rhetorical criticism of popular culture texts in order to account for isomorphic trends in an organizational field.

Findings

Rhetorical analysis of cultural and organizational artifacts, including institutional work, can expose myths and ceremonies that guide practices effectively and problematically.

Originality/value

The potential value of the paper is in its function as a guide for (neo)institutional and organization scholars looking for innovative approaches to studying organizations from a cultural perspective.

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 5 no. 3
Type: Research Article
ISSN: 1746-5648

Keywords

Article
Publication date: 19 July 2013

Lauren Kilgour

The purpose of this paper is twofold. First, it explains the current records management practices for Canadian criminal records. Second, it details the larger social and

1156

Abstract

Purpose

The purpose of this paper is twofold. First, it explains the current records management practices for Canadian criminal records. Second, it details the larger social and cultural implications of those practices, toward considering the role records management plays in long‐term sustainable offender rehabilitation outcomes.

Design/methodology/approach

This paper is based on a thorough literature review, which considered research on the history of Canadian criminal record management; current records management procedures for Canadian criminal records; and current Canadian social and cultural understandings of offenders, criminal records, and the relationship between criminal record management and public policy.

Findings

This paper finds that Canadian records management procedures for criminal records can have grave impacts on offenders' lives. Specifically, this paper explores how records management practices are shaped by the social norms and values embedded in public policy mandates, which ultimately appear to disrupt, rather than support, offenders' rehabilitation.

Research limitations/implications

This paper's research is limited by its current approach. Consequently, it encourages researchers to further develop its findings in the future, both domestic to Canada and internationally.

Practical implications

This paper includes implications that advocate for increased awareness about how public policy dictated records management procedures can limit offenders' ability to reintegrate into society.

Social implications

This paper addresses the grave social consequences and burdens offenders face when they are unable to seal their previous criminal record.

Originality/value

This paper addresses the need to study how offenders' rehabilitation is affected by the policy dictating the management of their criminal record.

Details

Records Management Journal, vol. 23 no. 2
Type: Research Article
ISSN: 0956-5698

Keywords

Article
Publication date: 1 April 2000

Ian Beeson and Chris Davis

Systems theories, because of the emphasis they place on the maintenance of order, have generally given an impoverished account of change. Complexity theory gives an…

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Abstract

Systems theories, because of the emphasis they place on the maintenance of order, have generally given an impoverished account of change. Complexity theory gives an explanation of non‐linear systems which makes change fundamental and strikes a better balance between order and disorder. A theory of change management is outlined which unites a generalized notion of emergence in complex systems with a notion of accomplishment in human action. The analysis is applied to a case study of the introduction of a new information system for fingerprint identification into police forces in England and Wales. The analysis shows change management and strategic activity to be widely distributed in the organization. Explores how new practices and understandings are emerging as the new system is introduced.

Details

Journal of Organizational Change Management, vol. 13 no. 2
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 18 March 2022

Suncica Hadzidedic, Silvia Fajardo-Flores and Belma Ramic-Brkic

This paper aims to address the user perspective about usability, security and use of five authentication schemes (text and graphical passwords, biometrics and hardware…

Abstract

Purpose

This paper aims to address the user perspective about usability, security and use of five authentication schemes (text and graphical passwords, biometrics and hardware tokens) from a population not covered previously in the literature. Additionally, this paper explores the criteria users apply in creating their text passwords.

Design/methodology/approach

An online survey study was performed in spring 2019 with university students in Mexico and Bosnia and Herzegovina. A total of 197 responses were collected.

Findings

Fingerprint-based authentication was most frequently perceived as usable and secure. However, text passwords were the predominantly used method for unlocking computer devices. The participants preferred to apply personal criteria for creating text passwords, which, interestingly, coincided with the general password guidelines, e.g. length, combining letters and special characters.

Originality/value

Research on young adults’ perceptions of different authentication methods is driven by the increasing frequency and sophistication of security breaches, as well as their significant consequences. This study provided insight into the commonly used authentication methods among youth from two geographic locations, which have not been accounted for previously.

Details

Information & Computer Security, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2056-4961

Keywords

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