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Article
Publication date: 29 April 2020

Hamid Yeganeh

This paper aims at analyzing salient cultural transformations and their implications for business and management.

Abstract

Purpose

This paper aims at analyzing salient cultural transformations and their implications for business and management.

Design/methodology/approach

First, the interpretative approach is explained, and its adoption is justified. Then, seven major cultural transformations associated with globalization are identified and analyzed. Finally, business and management implications are discussed.

Findings

The cultural trends/transformations caused by or associated with globalization include convergence, divergence, hybridization, the clash of cultures/civilizations, diversity, multiculturalism, time-space compression, temporal acceleration, short-termism, risk, insecurity and uncertainty.

Research limitations/implications

This study, like any other interpretative study, is limited in its internal validity. Furthermore, some scholars may have different perspectives on cultural transformations, such as clash of cultures, diversity, multiculturalism and risk society.

Originality/value

At the methodological level, this paper adopts an interpretative research design and takes into consideration historical, contextual and social components of culture. While the culture in management is often conceptualized as bipolar and mutually exclusive dimensions, this study offers a more versatile conceptualization of culture.

Details

International Journal of Sociology and Social Policy, vol. 40 no. 7/8
Type: Research Article
ISSN: 0144-333X

Keywords

Article
Publication date: 18 July 2008

Yim‐Yu Wong, André M. Everett and Joel D. Nicholson

The purpose of this paper is to review the literature and discuss the relations between national culture, national subcultures and innovation based on three perspectives…

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Abstract

Purpose

The purpose of this paper is to review the literature and discuss the relations between national culture, national subcultures and innovation based on three perspectives: divergence, convergence and crossvergence.

Design/methodology/approach

Based principally on previous studies in the “culture” and “culture and innovation” literature, this paper reviews two key sets of literature: first, the three perspectives of macro‐level cultural interaction are reviewed; second, the relationship between culture and innovation is reviewed. Hofstede's five dimensions of culture in the workplace are employed when discussing the impact of culture and innovation.

Findings

The outcome of the review suggests that the product of crossvergence (Chinese‐American culture in this case) has a high potential to be more innovative than one of the two interacting cultures (Chinese), but does not draw a conclusion regarding relative innovativeness between Chinese‐American and US culture. It is generally found that Western cultures tend to be more innovative than Eastern cultures.

Research limitations/implications

This conceptual paper has implications for business strategy but does not present fresh empirical data to support its propositions.

Practical implications

In today's highly competitive and highly complex global environment, innovation is a key success factor in organizations worldwide. The search for talented and innovative employees should not be limited to domestic sources alone. The talent pool of Chinese‐Americans and others from multicultural backgrounds should be tapped. Ethnocentric viewpoints are outdated.

Originality/value

The value of this paper is its exploration of the impacts of the crossvergence of cultures on innovation.

Details

Management Research News, vol. 31 no. 9
Type: Research Article
ISSN: 0140-9174

Keywords

Article
Publication date: 1 August 2004

Mahesh N. Shankarmahesh, John B. Ford and Michael S. LaTour

The promotion of US exports has been a priority for the US Department of Commerce, with the aim of reducing the trade deficit. This, combined with the worldwide reduction in trade…

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Abstract

The promotion of US exports has been a priority for the US Department of Commerce, with the aim of reducing the trade deficit. This, combined with the worldwide reduction in trade barriers, has opened up a number of foreign markets for US companies. A key element of export sales development is successful sales negotiations between US exporters and potential foreign buyers. This study examines sales negotiations between US exporters and foreign buyers from 47 different countries. A large‐scale model of the determinants of satisfaction in exporter‐importer sales negotiations is developed and tested. This model incorporates a series of antecedents (cultural divergence, contextual familiarity, goal compatibility, interdependence, trust, social orientation, cooperative orientation) and two major process variables (sense‐making and sense‐giving) which bring in a communications perspective. The effects of sense‐making and sense‐giving on flexibility and conflict and the impact of flexibility and conflict on satisfaction, the ultimate outcome variable, are also examined. The proposed model is tested with data gathered from 179 respondent US export/international sales managers. The fit was found to be excellent. Implications are provided for US export sales executives, along with a discussion of suggestions for future research.

Details

International Marketing Review, vol. 21 no. 4/5
Type: Research Article
ISSN: 0265-1335

Keywords

Article
Publication date: 23 January 2009

Mika Purra

The purpose of this paper is to discuss the impact of Global Electronic Commerce (GEC) on transnational regulatory governance and to suggest a novel way of understanding its

1010

Abstract

Purpose

The purpose of this paper is to discuss the impact of Global Electronic Commerce (GEC) on transnational regulatory governance and to suggest a novel way of understanding its implications for national and transnational governance structures.

Design/methodology/approach

The paper has two components. The first part endeavours to establish a basis from which to observe regulatory governance of GEC and, in doing so, suggests a framework that draws together the relevant elements of transnational GEC governance. The second part examines the central determinants in shaping a functioning framework for GEC, namely, copyrights, data privacy protection and jurisdiction.

Findings

The findings are twofold. Owing to limitations deriving from institutional structural divergences; variations in cultural, political and commercial interests; and the relative power of non‐state actors, the cases first indicate how GEC has made multilateral negotiations between states more complex. Second, given the complexity of cross‐border governance and the variation in interests across its regulatory subsectors, GEC calls for an increasing degree of cultural harmonization across all regulatory subsectors.

Originality/value

In the absence of major views or paradigms, a novel approach to understanding the regulatory governance of GEC between states is a welcome addition to the study of transnational governance. Such an approach seeks to elucidate the impact of GEC on the development of transnational regulatory mechanisms, on the one hand, and the transformations that the governance of GEC imposes on transnational negotiation processes, on the other hand. It also seeks to understand how these underpinnings affect formation of holistic governance structures for GEC.

Details

info, vol. 11 no. 1
Type: Research Article
ISSN: 1463-6697

Keywords

Article
Publication date: 15 November 2018

Jighyasu Gaur, Venkatesh Mani, Pratyush Banerjee, Mehdi Amini and Ritu Gupta

Extant literature provides insights about consumers’ purchase intentions (PI) and willingness to pay for reconstructed products but does not capture cross-cultural differences…

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Abstract

Purpose

Extant literature provides insights about consumers’ purchase intentions (PI) and willingness to pay for reconstructed products but does not capture cross-cultural differences. The purpose of this paper is to understand consumers’ PI for reconstructed products in a cross-cultural setting for the development of circular economy.

Design/methodology/approach

The sample includes consumers from two diverse societies (India and the USA). The authors conduct two sets of analyses in this paper. The first analysis attempts to identify the difference between the Indian and US consumers’ PI for reconstructed products, who are residing permanently in their home countries. In the second analysis, the authors investigate the impact of socio-cultural norms on PI, for reconstructed products, of the Indian (USA) consumers relocated to the USA (India). In-depth interviews are conducted for data collection. Subsequently, data analysis was carried out using thematic analysis approach.

Findings

The results indicate that US consumers: possess altruistic buying behavior; are eco-centric toward waste disposal; strictly follow the regulations and socio-cultural norms; and have harmony orientation toward nature. In contrast, Indian consumers: possess utilitarian buying behavior; demonstrate anthropocentric attitude toward waste disposal; do not necessarily follow the regulations; and have mastery orientation toward nature.

Practical implications

At policy level, government in emerging economies should formulate regulations that promote the use of reconstructed products. At firm level, firms should exploit promotional and advertisement efforts to enhance awareness about reconstructed products.

Originality/value

The study is an early attempt in the literature to capture cross-cultural differences for reconstructed products.

Details

Management Decision, vol. 57 no. 4
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 20 January 2020

Puneeta Goel and Rupali Misra

Given the strong religious background of India, it is quite surprising that the country is ranked as the most corrupt nation in the Asia Pacific region in 2017. This prompts the…

Abstract

Purpose

Given the strong religious background of India, it is quite surprising that the country is ranked as the most corrupt nation in the Asia Pacific region in 2017. This prompts the authors to investigate the role of religiosity in shaping an individual’s preference for ethical behavior. The purpose of this paper is to explore the conceptual linkage between religiosity and attitude towards business ethics (ATBE) and also assess the role of gender and profession in shaping it.

Design/methodology/approach

Using a cross-sectional survey on two divergent professional groups, management students and working professionals, this study explores the causal role of religiosity on ATBE using pre-validated religious commitment inventory (RCI-10) and ATBE through multiple regression. The difference between ATBE owing to the difference in gender and profession is investigated using independent sample t-test and Levene’s F-test. Multiple analysis of variance and multiple analysis of covariance are used to test the difference in ethical business philosophies.

Findings

The findings of the study indicate that gender and profession do not influence ATBE, though religious individuals have an ethical approach towards business issues. The significant causal relationship between composite religiosity and ATBE is documented. Further, assessing the predictor role of intra- and inter-personal religiosity on ATBE, the authors see that only intra-personal religiosity, which measures individual’s meta-physical belief is found as a significant predictor of ATBE.

Practical implications

Individuals with higher intrapersonal religiosity would exhibit superior ethical conduct. For a developing country like India, such conduct at both private and public organizations would lead to reduced scams or frauds, stimulating economic growth.

Originality/value

Religion plays a significant role in the life of Indian people but its meaning and understanding differ from person to person. Evidence supports that people with strong religious beliefs whether management students or working professionals, tend to have a strong ethical attitude towards different situations in decision-making.

Details

International Journal of Ethics and Systems, vol. 36 no. 2
Type: Research Article
ISSN: 2514-9369

Keywords

Article
Publication date: 25 February 2020

Baba Gnanakumar

Self-esteem values, with the new art of living, in the minds of Indians, lead to establish faith among the spiritual organization. Later on, the spiritual organizations brand…

Abstract

Purpose

Self-esteem values, with the new art of living, in the minds of Indians, lead to establish faith among the spiritual organization. Later on, the spiritual organizations brand their names and market the products in their branded name. These brands, which are inspired by faith and created by Indian spiritual gurus, have even disrupted the fast-moving consumer goods (FMCG) market by being customer-centric instead of being geared by lucrative returns. It is in this context that this paper aims to find the cultural divergence factors that lead to change the consumption pattern of FMCG and how such brands of faith have been segmented in the Indian perspective by spiritual gurus. The research concludes that cultural divergence variables such as power distance, collectivism, uncertainty avoidance and long-term orientation influence the brands that are inspired by faith. Spiritual gurus in India are using sociocultural marketing activities such as social endorsement and cause-related marketing strategies for segmenting the markets.

Design/methodology/approach

The primary data were collected from the 1,678 customers of the Isha products. The respondents were selected based on the snowball sampling. The responses were collected from the followers who visited the foundation at least three times during the period of two years in Coimbatore and purchased Isha products worth more than Rs 500. The data were collected between the period August 2016 and April 2018. Of 1,678 responses, 1,465 responses were validated after coding. Of 1,465 responses that were validated, 1,126 responses were found reliable.

Findings

“Cause-related marketing” and “social group endorsement” activities of the firms tend to create a brand image. To find out which of the above activities highly influence the brands of faith, realistic-operating characteristic (ROC) analysis was carried out. ROC curves were drawn to assess the brands of faith centroid values with social group endorsement and cause-related marketing variables. ROC curves explored the precision of diagnostic tests and were used to find the best “cut-off” value for impressive and unimpressive cluster test results.

Research limitations/implications

Cultural divergence variables such as power distance, collectivism, uncertainty avoidance and long-term orientation are influencing the brands of faith. The followers of the spiritual foundation have their own distinct culture, and their social affinity values increase the brands of faith. Social group endorsement and cause-related marketing are the marketing strategies suitable for spiritual foundation (to market their product/ service). Age, education and occupation are demographic values that influence the brands of faith. The spiritual foundations are segmenting their customers based on the occupational values, and they use the cause-related marketing strategies to increase the values of brands of faith.

Practical implications

As the cultural values related to the art of living have been recognized by society as the measure of social well-being, the spiritual leaders can enhance their brands of faith. The social media communication about cause-related marketing can create trust in society. On the other hand, societal marketing activities cannot target the entire society. Hence, it is to be stratified. While stratifying, the players of diversity markets have to target a group based on the values generated by the stakeholders in the foundation. The diversified markets created by the Indian spiritual gurus are providing cultural diversity.

Social implications

The business value created by spiritual foundations is increasing the social values which are essential to uplift society. The author concludes that if business values and societal values are integrated by any group of people, it improves economic value to that society and they can use the social currency in the form of “brands of faith”.

Originality/value

The cultural values of a society are measured and compared with national and global index. The enumerate method is an original one.

Details

European Business Review, vol. 32 no. 3
Type: Research Article
ISSN: 0955-534X

Keywords

Article
Publication date: 7 August 2017

William Il kuk Kang and Gaston Fornes

The purpose of this paper is to explore and understand corporate social responsibility (CSR) and human resource management (HRM) practices of the UK and Japan, who share opposing…

Abstract

Purpose

The purpose of this paper is to explore and understand corporate social responsibility (CSR) and human resource management (HRM) practices of the UK and Japan, who share opposing societal and cultural characteristics, from a national business system (NBS) perspective, to answer the following two questions: the extent of convergence/divergence of CSR-HRM of two very different NBS, and the institutional relations behind the convergence/divergence.

Design/methodology/approach

For these purposes, the paper proposes a framework that can be utilised to understand the complex relationships between institutions, HRM, and CSR. Using a qualitative approach and grounded theory analysis as well as multiple-case analysis of six cases from the UK and Japan, the findings are tested against the framework.

Findings

The paper was able to confirm that mimetic and coercive isomorphism from global institutional pressure cause certain convergence of CSR-HRM in these two nations. However, simultaneously, the local institutional pressure (i.e. NBS) appears to be deeply rooted and is more salient at micro-level, resulting in diversified CSR-HRM in the two nations. As a result, it appears that convergence and divergence co-exist due to their differences in NBS with possibility of “crossvergence”.

Originality/value

This paper’s significance lies not only in contributing to the existing convergence–divergence debate on both CSR and HRM but also to help understanding of how Western CSR-HRM concepts are utilized and interpreted in East Asian countries with very different NBS from the West, with the aid of the proposed framework.

Article
Publication date: 11 January 2016

Sylvia Rohlfer and Yingying Zhang

This paper aims to unfold the path of how the complexity of culture issues leads to a rising pressure for paradigm changes in the research on culture in international management…

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Abstract

Purpose

This paper aims to unfold the path of how the complexity of culture issues leads to a rising pressure for paradigm changes in the research on culture in international management. In terms of academic debate about culture, the crucial paradigm shift has not yet happened. Research and writing are still dominated by a mechanistic-rational approach which does not quite know to handle cultural phenomena which by nature are mutuable, often transient and invariably context-specific. Rising pressure is observed for paradigm changes through three main trends: integration of West-East dichotomy, coexistence of convergence and divergence; and dynamic vs static perspectives. It is argued that the unresolved debate on the culture construct and its measurement, the epistemological stance by researchers and associated methodological choices in culture studies reinforce these trends pressuring for a paradigm shift.

Design/methodology/approach

This paper reviews the knowledge based on culture studies to establish the contributions of culture studies in international business and the foundation of its knowledge base. The conceptual foundation of culture, its multi-level and multi-dimensionality and critical issues in research epistemology and methodology are analyzed to discuss emerging trends in the process of an imminent paradigm change.

Findings

By unfolding the nature of abstract and high-order definition of culture, the focus is on deciphering the complex construct and multi-level and multi-dimensionality in measurement, which, in turn, interact with the epistemology of culture researchers and the choice of methodology used to carry out culture studies. Eventually the interaction of the three studied elements drives the proposed three paradigmatic changes in the evolving business environment.

Research limitations/implications

The identified trends in existing culture research keep the importance of culture studies in international business management thriving as we point to their relevance for the envisaged paradigm shift.

Practical implications

The three paradoxes discussed challenge researchers who aim to contribute to the knowledge base of culture in international business. In addition, the debate cannot be ignored by international business managers as culture is a key informal institutional driver that influences international business performance.

Originality/value

The review of the knowledge base on culture studies in management contributes to a better understanding of the envisaged paradigmatic shift of the discipline. The debate on the complexity of culture studies is extended to three tendencies for potential paradigmatic change, with implications discussed to suggest future research.

Details

European Business Review, vol. 28 no. 1
Type: Research Article
ISSN: 0955-534X

Keywords

Article
Publication date: 17 July 2020

Serkan Bayraktaroglu, Erhan Atay and Habibe Ilhan

The purpose of this paper is to understand whether circumstantial factors in Turkey create a unique approach to human resource management (HRM) determining its place on the…

Abstract

Purpose

The purpose of this paper is to understand whether circumstantial factors in Turkey create a unique approach to human resource management (HRM) determining its place on the convergence and divergence continuum.

Design/methodology/approach

Turkish HRM literature, based on 39 journal articles published between the years 1998 and 2018, are analyzed through an institutional theory lens using content analysis.

Findings

The ambiguity of the convergence and divergence issue in Turkey may be argued as HRM is still not considered as a primary management function in Turkey. There appear to be only a small number of original studies that preserve cultural values as well as follow new trends within the discipline.

Originality/value

This study broadens the understanding of the developmental trajectories of HRM by examining the context, history and advancement of HRM in Turkey as an example of developing economies.

Details

Management Research Review, vol. 44 no. 1
Type: Research Article
ISSN: 2040-8269

Keywords

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