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Understanding Intercultural Interaction: An Analysis of Key Concepts, 2nd Edition
Type: Book
ISBN: 978-1-83753-438-8

Book part
Publication date: 15 July 2014

Terry Nichols Clark, Filipe Carreira da Silva and Susana L. Farinha Cabaço

Does civic participation, especially in the arts, increase democracy? This chapter extends this neo-Tocquevillian question in three ways. First, to capture broader political and…

Abstract

Does civic participation, especially in the arts, increase democracy? This chapter extends this neo-Tocquevillian question in three ways. First, to capture broader political and economic transformations, we consider different types of participation; results change by separate participation arenas. Some are declining, but a dramatic finding is the rise of arts and culture. Second, to assess impacts of participation, we include multiple dimensions of democratic politics, including distinct norms of citizenship and their associated political repertoires. Third, by analyzing global International Social Survey Program and World Values Survey data, we identify dramatic subcultural differences: the Tocquevillian model is positive, negative, or zero in seven different subcultures and contexts that we explicate, from class politics and clientelism to Protestant and Orthodox Christian civilizational traditions.

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Can Tocqueville Karaoke? Global Contrasts of Citizen Participation, the Arts and Development
Type: Book
ISBN: 978-1-78190-737-5

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Book part
Publication date: 2 December 2019

Frank Fitzpatrick

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Understanding Intercultural Interaction: An Analysis of Key Concepts
Type: Book
ISBN: 978-1-83867-397-0

Book part
Publication date: 18 August 2006

Kerstin A. Aumann and Cheri Ostroff

In recent years, theory and research have been increasingly devoted to understanding organizational behavior in cross-cultural and global contexts, with particular attention being…

Abstract

In recent years, theory and research have been increasingly devoted to understanding organizational behavior in cross-cultural and global contexts, with particular attention being paid to the appropriateness of various human resources management (HRM) practices because practices that may be effective within one cultural context may not be effective in other cultural contexts. This chapter argues that a multi-level perspective is needed to explain the interplay between HRM practices and employee responses across cultural contexts. Specifically, the multi-level framework developed in this chapter elucidates the importance of fit between HRM practices, individual values, organizational values, and societal values. Societal values play a key role in the adoption of HRM practices, and the effectiveness of these HRM practices will depend largely on “fit” or alignment with the values of the societal culture in which the organization is operating. HRM practices also shape the collective responses of employees through organizational climate at the organizational level and through psychological climate at the individual level. For positive employee attitudes and responses to emerge, the climate created by the HRM practices must be aligned with societal and individual values. Building on these notions, the strength of the societal culture in which the organization is operating serves as a mechanism that links relationships between climate, value fit, and attitudes across levels of analysis. The chapter concludes with some recommendations for future research and implications for practice.

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Multi-Level Issues in Social Systems
Type: Book
ISBN: 978-1-84950-432-4

Book part
Publication date: 10 December 2015

Chun Kit Lok

Smart card-based E-payment systems are receiving increasing attention as the number of implementations is witnessed on the rise globally. Understanding of user adoption behavior…

Abstract

Smart card-based E-payment systems are receiving increasing attention as the number of implementations is witnessed on the rise globally. Understanding of user adoption behavior of E-payment systems that employ smart card technology becomes a research area that is of particular value and interest to both IS researchers and professionals. However, research interest focuses mostly on why a smart card-based E-payment system results in a failure or how the system could have grown into a success. This signals the fact that researchers have not had much opportunity to critically review a smart card-based E-payment system that has gained wide support and overcome the hurdle of critical mass adoption. The Octopus in Hong Kong has provided a rare opportunity for investigating smart card-based E-payment system because of its unprecedented success. This research seeks to thoroughly analyze the Octopus from technology adoption behavior perspectives.

Cultural impacts on adoption behavior are one of the key areas that this research posits to investigate. Since the present research is conducted in Hong Kong where a majority of population is Chinese ethnicity and yet is westernized in a number of aspects, assuming that users in Hong Kong are characterized by eastern or western culture is less useful. Explicit cultural characteristics at individual level are tapped into here instead of applying generalization of cultural beliefs to users to more accurately reflect cultural bias. In this vein, the technology acceptance model (TAM) is adapted, extended, and tested for its applicability cross-culturally in Hong Kong on the Octopus. Four cultural dimensions developed by Hofstede are included in this study, namely uncertainty avoidance, masculinity, individualism, and Confucian Dynamism (long-term orientation), to explore their influence on usage behavior through the mediation of perceived usefulness.

TAM is also integrated with the innovation diffusion theory (IDT) to borrow two constructs in relation to innovative characteristics, namely relative advantage and compatibility, in order to enhance the explanatory power of the proposed research model. Besides, the normative accountability of the research model is strengthened by embracing two social influences, namely subjective norm and image. As the last antecedent to perceived usefulness, prior experience serves to bring in the time variation factor to allow level of prior experience to exert both direct and moderating effects on perceived usefulness.

The resulting research model is analyzed by partial least squares (PLS)-based Structural Equation Modeling (SEM) approach. The research findings reveal that all cultural dimensions demonstrate direct effect on perceived usefulness though the influence of uncertainty avoidance is found marginally significant. Other constructs on innovative characteristics and social influences are validated to be significant as hypothesized. Prior experience does indeed significantly moderate the two influences that perceived usefulness receives from relative advantage and compatibility, respectively. The research model has demonstrated convincing explanatory power and so may be employed for further studies in other contexts. In particular, cultural effects play a key role in contributing to the uniqueness of the model, enabling it to be an effective tool to help critically understand increasingly internationalized IS system development and implementation efforts. This research also suggests several practical implications in view of the findings that could better inform managerial decisions for designing, implementing, or promoting smart card-based E-payment system.

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E-services Adoption: Processes by Firms in Developing Nations
Type: Book
ISBN: 978-1-78560-709-7

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Book part
Publication date: 15 July 2009

Kerri Anne Crowne, Arvind V. Phatak and Uday Salunkhe

Recently scholars have been interested in examining social intelligence, emotional intelligence, and cultural intelligence, but none have examined all these in a comparative study…

Abstract

Recently scholars have been interested in examining social intelligence, emotional intelligence, and cultural intelligence, but none have examined all these in a comparative study of cultures. Here an empirical examination is conducted of a high-context culture, India, versus a low-context culture, the United States. Linear regression was conducted and findings indicate that the hypothesized relationships, that high-context cultures will have a higher social, emotional, and cultural intelligence, are not supported. In fact, social intelligence was found to be higher in the U.S. sample. Managerial implications and avenues for future research are presented.

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Emotions in Groups, Organizations and Cultures
Type: Book
ISBN: 978-1-84855-655-3

Book part
Publication date: 6 May 2004

Ashleigh Merritt and Daniel Maurino

This paper presents the safety case for the consideration of cross-cultural factors in aviation by focusing on cultural interfaces, those situations where members of one culture…

Abstract

This paper presents the safety case for the consideration of cross-cultural factors in aviation by focusing on cultural interfaces, those situations where members of one culture encounter people or artifacts from other cultures. Global aviation is strongly influenced by the USA and Western Europe as the largest manufacturers and largest customers; hence almost all cultural interfaces are weighted in favor of the dominant users. The challenge for safety is not to ignore or eliminate these interfaces but to manage the potential threats they pose. To move forward, there is a role for those inside and outside the dominant model.

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Cultural Ergonomics
Type: Book
ISBN: 978-0-76231-049-4

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Popular Music in Contemporary Bulgaria: At the Crossroads
Type: Book
ISBN: 978-1-78743-697-8

Book part
Publication date: 16 December 2016

Jean A. Madsen and Reitumetse Obakeng Mabokela

Most traditional research approaches emerge from the position that all “good” research is “objective.” While this is critical for conducting scholarly inquiry, we contend that it…

Abstract

Most traditional research approaches emerge from the position that all “good” research is “objective.” While this is critical for conducting scholarly inquiry, we contend that it is equally important to acknowledge the significant impact social, cultural, and political contexts have on the research process. That is, research is a malleable process informed and influenced by broader socio-political forces. Because research is not conducted in a vacuum, researchers have a duty to consider the context within which one engages in research. It also requires the researcher to understand their position or status along with their participants’ power and expertise when undertaking research studies, particularly in cross-contexts. In this chapter, we explore the nuances – some overt others subtle – that have informed and influenced how our cross-cultural team navigated our research spaces. The authors of this chapter are a cross-cultural team comprised of a White American and a Black African academic. Both the United States and South Africa have complex histories of race relations and racial identity within their broader socio-political context which must be considered when conducting research. Therefore, to dissociate and compartmentalize aspects of our identity when conducting research in these contexts may in fact compromise scholarly insights which might emerge from these contexts.

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Annual Review of Comparative and International Education 2016
Type: Book
ISBN: 978-1-78635-528-7

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