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1 – 10 of over 2000Tianyu Pan and Rachel J. C. Fu
This study aims to investigate the US cruise market by analyzing industry trends and consumer psychology. COVID-19 has coexisted with human beings for more than two years, and…
Abstract
This study aims to investigate the US cruise market by analyzing industry trends and consumer psychology. COVID-19 has coexisted with human beings for more than two years, and scientists claim that human beings will continuously live with the virus for a long time. Nowadays, cruise tourism and the COVID-19 pandemic studies are still popular in both academia and the industry, and cruise industry trends and market investigations are expected by consumers and investors. The purpose of this study is to investigate the US cruise market and provide a comprehensive market overview for 2022, especially regional comparisons of consumer perceptions. This study identified consumers' preferences, including cruise duration, cruise line, travel season, and travel experience. Regional impacts were assessed by comparing the Agreement scores, and the southern region's residents show higher intention and a more positive attitude toward cruise travel. Finally, theoretical and managerial implications, limitations, and future research directions are discussed.
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Kai Wang, Shuaian Wang, Lu Zhen and Xiaobo Qu
This paper aims to conduct a review on cruise shipping and the cruise shipping industry. The current trends are analyzed for the industry, showing that this industry is still…
Abstract
Purpose
This paper aims to conduct a review on cruise shipping and the cruise shipping industry. The current trends are analyzed for the industry, showing that this industry is still young and has great potential to boom. Meanwhile, the Asia market is the fastest growth region among the global, to which increasing cruise ships are repositioned by major cruise lines. However, for such a promising industry, the literature review on some state-of-the-art research works suggests that the research works that have been conducted for the cruise shipping are quite limited, and the majority of the works belongs to empirical and descriptive studies, which does not provide optimization-based quantitative analysis on some operation planning problems.
Design/methodology/approach
This paper conducts a review on cruise shipping and the cruise shipping industry.
Findings
In reality, there are some important operation planning problems faced by cruise lines or cruise ships, and four of them are addressed in this paper in response to the fast growing trend. The addressed operation planning problems are cruise fleet management, cruise ship deployment, cruise itinerary design and cruise service planning.
Originality/value
The importance and the attention for the research on the problems are also elaborated in the paper.
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Audrey R. Taylor, Þórný Barðadóttir, Sarah Auffret, Annette Bombosch, Allison Lee Cusick, Edda Falk and Amanda Lynnes
The purpose of this paper is to provide a conceptual framework for using citizen science – defined as a data collection method through which non-professionals engage in…
Abstract
Purpose
The purpose of this paper is to provide a conceptual framework for using citizen science – defined as a data collection method through which non-professionals engage in contributing to authentic scientific inquiry – within the expedition cruise industry to contribute significantly to the collection of environmental data from hard-to-access Arctic areas.
Design/methodology/approach
The authors review trends in Arctic expedition cruise tourism and current needs in Arctic research and monitoring, and clarify where the expedition cruise tourism industry could have the most impact by providing data to the scientific community. The authors also compare the regulatory context in the Antarctic to that in the Arctic and discuss how these differences could affect the widespread use of citizen science. At last, the authors describe some general principles for designing citizen science programs to be successful on board, and highlight several existing programs that are being recognized for their contributions to a greater scientific understanding of the Arctic.
Findings
The authors find that citizen science data from the expedition cruise industry are underutilized as a tool for monitoring Arctic change. Numerous examples illustrate how citizen science programs on-board expedition ships can successfully collect robust scientific data and contribute to enhancing the knowledge and stewardship capacity of cruise passengers. Inclusion of citizen science data from the expedition cruise industry should be considered a critical part of international Arctic observing networks and systems.
Social implications
Active participation in Arctic citizen science by tourists on expedition cruise ships has many potential benefits beyond the collection of high quality data, from increasing passengers’ knowledge and understanding of the Arctic while on board, to affecting their attitudes and behaviors after they return home.
Originality/value
The potential for tourism to contribute to Arctic observing systems has been discussed previously in the scientific literature; the authors narrow the focus to citizen science programs in the expedition cruise industry, and provide concrete examples, in the hope that this will streamline acceptance and implementation of these ideas by researchers and tourism practitioners.
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In the face of newly industrialised nations, there is the tendency that there will be a shift or redirect of tourists from old tourism destinations to the newly industrialised…
Abstract
Purpose
In the face of newly industrialised nations, there is the tendency that there will be a shift or redirect of tourists from old tourism destinations to the newly industrialised ones. While there has been a consistent growth in cruising to the Caribbean, the question is whether the growth in cruise ship calls and increase in cruise passenger arrivals to the Caribbean translate into greater development for the region ' s stakeholders or whether this just creates increased profits for the cruise lines, and whether there will be a shift from the Caribbean to the newly industrialised nation in years to come. This paper seeks to address these issues.
Design/methodology/approach
This research employed mixed methods approach to answer the research question. The nature of the question and data necessary to answer the question led to the choice of qualitative and quantitative techniques.
Findings
The findings from this research will, hopefully, serve as a guide for Caribbean nations to develop a better strategy to cope with the cruise tourism industry; an approach based more along the lines of inter-island collaboration as opposed to competition.
Research limitations/implications
Lack of ample data on cruise tourism in the Caribbean was one of the limitations of the study. Another drawback involved the high level of secrecy which surrounds the industry and the unwillingness of cruise lines and their associates to provide access to operational data, which they regard as confidential.
Originality/value
The Caribbean, particularly Caribbean governments, will benefit from a greater understanding of the power relations among the cruise tourism stakeholder chain and the profile of costs and benefits associated with the industry. Over the years, the Caribbean has relied solely on the economic impact surveys produced by Florida Caribbean Cruise Association (FCCA) and Cruise Lines International Association (CLIA), both of whom represent the cruise lines, in order to make projections and development plans for the industry.
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Cruise tourism is a dynamic, growing segment of tourism that has long ceased to represent a mere niche and is slowly but steadily entering the domain of mainstream tourism. Yet…
Abstract
Purpose
Cruise tourism is a dynamic, growing segment of tourism that has long ceased to represent a mere niche and is slowly but steadily entering the domain of mainstream tourism. Yet, cruise tourism represents a minor fraction of tourism-related literature and research (Papathanassis and Beckmann, 2011). This study aims to examine the main trends and state-of-the-art developments in cruise tourism. The intension is to provide a starting point, a basis for non-specialists in this area, for further interdisciplinary research.
Design/methodology/approach
Using the author’s previous research and expertise over the past decade, this paper aims at providing a concise overview of the key perspectives and concepts in cruise tourism, whilst highlighting the current and future challenges faced by the sector and its stakeholders.
Findings
In this context, the potential of information and communication technologies for cruise tourism development and research (e-cruising) is underlined.
Originality/value
Finally, this paper offers a comprehensive systemic definition of cruise tourism and the corresponding Cruise Entities, inter-Relationships and Themes (CruisERT) framework, highlighting relevant areas and questions for further research.
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Ibrahim Ajagunna, Matthew Olusoji Ilori and Eron McLean
The cruise industry has been significantly impacted as a result of Covid-19. Some cruise lines have downsized, and many have cancelled ship orders while some vessels have been put…
Abstract
Purpose
The cruise industry has been significantly impacted as a result of Covid-19. Some cruise lines have downsized, and many have cancelled ship orders while some vessels have been put on retainers. It is still uncertain how long this situation will continue. Even when cruise lines resume their services, the uptake is likely to be gradual because many traditional and potential cruisers may still be reluctant to travel because of the fear of contracting the disease. In addition, an enormous amount of money and time will be required to overhaul ships, re-plan service processes, re-certify crew and develop a new normal for how cruise businesses operate. An analysis of these issues forms the primary purpose of this study.
Design/methodology/approach
A qualitative approach was used to gather data and this was augmented by the personal industry experiences of the authors.
Findings
Steady growth in the cruise industry came to an end during the last two years due to the unanticipated impact of the pandemic. SARS, Ebola and other diseases were much less significant in comparison. Many Caribbean islands have recently upgraded their ports to accommodate mega cruise ships as tourism is the main source of income for these islands. These investments run to millions of US dollars and as yet, there are no indications as to when the industry will recover.
Research limitations/implications
Access to industry experts was not as broad-ranging as anticipated due to time pressures and the fact that it is difficult to schedule interviews by telephone or webinar with busy practitioners.
Social implications
The pandemic will continue to impact the people of the Caribbean economically and socially, because of their dependence on tourism and especially cruise businesses.
Originality/value
The gradual re-entry of cruise operations represents a fourth phase in the development of the industry. This juncture is the most critical phase because of the many opinions surrounding vaccination. Cruising is unlike land-based tourism assets where a rapid reactive response is easier to facilitate. A health crisis at sea can have disastrous consequences, especially for small islands with limited facilities to deal with critical Covid-19 infections.
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Jerónimo Esteve-Pérez and Antonio García-Sánchez
The cruise tourism industry has experienced a positive evolution, with an average annual growth rate in the worldwide number of cruise passengers of 7.84% between 1990 and 2013…
Abstract
The cruise tourism industry has experienced a positive evolution, with an average annual growth rate in the worldwide number of cruise passengers of 7.84% between 1990 and 2013. This chapter presents an empirical analysis particular to Spanish cruise ports and their associated tourist hinterlands. With regard to cruise ports, an evolution analysis and port portfolio analysis technique using the growth-share matrix for the period 2000–2013 is applied in order to identify the competitive positions of a range of 18 ports in the Spanish Mediterranean coast. While for the tourist hinterland of each port is characterized the geographical area encompassed. The results obtained identify the different competitive positions of ports and the different types of hinterlands characterized.
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The purpose of this paper is to highlight why service firms have difficulty in establishing channels and how transaction costs increase as a result. The paper shows how such…
Abstract
Purpose
The purpose of this paper is to highlight why service firms have difficulty in establishing channels and how transaction costs increase as a result. The paper shows how such difficulties may be overcome a mechanism that uses service capacity strategically.
Design/methodology/approach
The paper uses a case study approach, and conducts a transaction cost analysis of the archival data of a cruise line along with the contract between the cruise line and a tour operator.
Findings
The results show that service intermediaries aren't able to take inventory and are unable to demonstrate their commitment. Consequently, both parties would be unwilling to establish a contract. However, commitment can be achieved through the intermediary investing in relationship‐specific assets that it could recover, subject to performance. Similarly, the firm could pledge its capacity for its investment in the specific assets. Such a mechanism aligns the interests of both.
Practical implications
This case analyses an actual contract between two service firms and the issues surrounding it.
Originality/value
As contracts and actual company data of this nature are usually confidential, this paper is useful to provide insights into the process of deliberation and formation of service contracts.
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Milad Kalantari Shahijan, Sajad Rezaei and Muslim Amin
The purpose of this paper is to investigate the qualities of delighted cruise travelling experience and proposed cruisers’ experience, service convenience and perceived overall…
Abstract
Purpose
The purpose of this paper is to investigate the qualities of delighted cruise travelling experience and proposed cruisers’ experience, service convenience and perceived overall value as the drivers of cruisers’ satisfaction and revisit intention. Thus, the attributes of an effective cruise-marketing strategy in formulating consumer’s recreational experiences are examined.
Design/methodology/approach
A total of 287 questionnaires were collected and structural equation modelling technique was used to analyse data obtained from cruise travellers.
Findings
The empirical results indicated that service convenience and cruisers’ experience significantly influence perceived overall cruisers’ satisfaction and revisit intention, whereas perceived overall cruise value influences perceived overall cruisers’ satisfaction but not cruisers’ revisit intention. Furthermore, empirical assessments support that service convenience is a higher-order model (reflective-reflective) consisting of decision convenience, access convenience, transaction convenience, benefit convenience and post-benefit convenience.
Originality/value
This research is among ongoing attempts that have been carried out regarding the qualities of cruise satisfaction and revisits intention and uncovers recreational experiences to propose an effective cruise-marketing strategy.
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