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This paper describes the approach to studying leadership within the interpretive paradigm that the author undertook for their doctoral research.

For the study, qualitative data were collected via in-depth interviews and the researcher's systematic reflections. The analytical process consisted of database design and management followed by cyclical interview and cross-interview analyses and integration of the researcher's reflections.

The paper showed that integrating various qualitative methods in pragmatic ways that better align with the research scope, along with a systematic approach to studying complex phenomena—such as leadership—generated richer and more cohesive perspectives.

This paper provides a detailed account of how the qualitative data collection and analysis methods were used, which could be replicated or adapted for future research within the interpretive paradigm.

The paper helps students and junior researchers make sense of qualitative data analysis and interpretation by offering practical tools to tackle the diverse processes of qualitative research.

This paper is based on the Author's doctoral research, recording their experience with engaging in qualitative research.

The purpose of this study is to provide a better insight into the role of national cultures on the management and design of workplaces of multinationals in different countries.

This explorative study is based on an extensive literature review of dimensions of a national culture in connection to corporate real estate management, interviews with ten representatives of multinationals on corporate real estate strategies and workplace characteristics and a multiple case study of two multinational firms with site visits and observations at offices in The Netherlands, Germany and Great Britain.

Whereas all interviewed companies had their real estate portfolio to some extent aligned to the local national culture, none had a strict central policy about this issue. Differences in workplace characteristics were mainly caused by the involvement of local people in workplace design. Using Hofstede’s cultural dimensions, the case studies showed relationships between masculinity of a culture and the expression of status and between uncertainty avoidance and openness to innovation; however, no relationships were found related to differences in power distance and short-/long-term orientation.

The case studies were conducted in three European Union countries. Due to practical reasons, most interviewees were Dutch. Additional empirical research including more different national cultures is needed to advance more unequivocal conclusions and to develop a clear set of guidelines for decision-making.

The findings stress the importance of finding a balance between aligning facilities to business purposes and meeting the needs of different (groups of) employees in multinational environments.

Although much has been written about national culture, not much research is yet available in connection to facilities management and corporate real estate management.

Surveys and analyses developments in the Western Australia education system between 1983 and 1989, a period of dramatic and unprecedented change. Demonstrates that patterns of control are underpinned and shaped by ideologies which exist in a wider socio‐political context. The main changes during this period are shown to proceed from two almost opposite ideological strands: a social imperative and an economic imperative. While reconcilable in theory, the attempt in Western Australia at the simultaneous implementation of changes driven by these imperatives resulted in the social imperative being subjugated to the politically‐based economic imperative. Concludes that this outcome occurred through intervening factors associated with patterns of control.

The purpose of this paper is to contribute to the supply chain management literature by presenting the Australian practitioners’ perception of the role of relationship integration in developing supply chain agility and flexibility.

The research takes semi-structured, indepth interviews with ten operations and supply chain practitioners in the Australian manufacturing sector. A systematic qualitative data analysis approach grounded on cross-interview synthesis was used.

Findings contributed into understanding of the manufacturing companies’ implementation of relationship integration with respect to decision trade-offs involved in contract design. Moreover, the findings revealed the significant perceived importance and impact of relationship integration on supply chain agility and flexibility development. This was, however, found to be a function of things such as upstream or downstream focus and organisational size. These findings were expressed in terms of seven propositions.

Analysis of the interviews substantiates the criticality of informed allocation of resources to relationship-intensive activities and investments across the supply chain to develop agility and flexibility. International businesses can gain insights into Australian manufacturing businesses’ perception of relationship integration, which can be invaluable for strategic planning to develop agile and flexible supply chains with their Australian partners.

This paper takes an original approach to present operations and supply chain practitioners’ perception of manufacturing businesses’ use of relationship integration for supply chain agility and flexibility development.

The decision to operate BPO-IT organisational model by a business process outsourcing (BPO) service provider has far reaching benefits. The purpose of this paper is to develop a service provider’s BPO-IT framework that provides in-house IT function (software) required to process client services.

The multi-case study adopted an exploratory sequential mixed method research approach. In the first instance, seven BPO service provider organisations were investigated in the qualitative phase and 156 in the quantitative phase, respectively.

The adoption of the developed framework indicates that it could reduce failures in BPO relationships through reduced turnaround time in processing client services, improved quality of service, reduced cost, improved client and provider’s competitiveness, and confidentiality of client operations. Outsourcing clients could lay the foundation for a successful relationship by adopting a selection process that could choose the right provider.

The paper reveals BPO-IT organisation’s operation towards in-house provision of software required to process client services. A research exploring BPO service providers from a top outsourcing destination like India could provide offshore outsourcing clients the information to move towards onshore outsourcing.

The purpose of this paper is to develop a holistic approach to the assessment of dynamic capabilities (DCs). Holistic refers to incorporating all DCs of an organisation relevant for determining and executing the firm's strategy.

A two-phase study was conducted. First, secondary sources, such as media, industry and annual reports, are being used to initially assess CASE (connected, autonomous, shared and electric) and implications for incumbent car manufacturers in a structured way. Second, semi-structured interviews with automotive managers and further automotive stakeholders offer in-depth insights into CASE, as well as incumbents' strategies and the underlying rationale.

The proposed framework for assessing DCs offers a holistic approach and provides new angles of analysis. First, the time dimension is considered using scenarios since timing is vital in strategy and implementation. Second, capabilities are broken down into technological and non-technological, sharpening strategic decision-making of automakers. Third, the analysis considers external VUCA (volatility, uncertainty, complexity and ambiguity) as they interplay with internal DCs.

Further testing of the proposed DC assessment approach offers a promising opportunity for future research. This paper focuses on the automotive industry, but it is worth investigating the extent to which the approach can be used in other dynamic industries, such as finance or retail.

The approach proposed highlights the importance and nuances of considering external perspectives in the DC assessment and the relevance of non-technological capabilities in the automotive industry. Thereby, it contributes to the literature on capability assessments and the operationalisability of the DC lens.

The purpose of this paper is to propose a model developed through a thorough qualitative analysis of pertinent stakeholder perceptions that can be used to map Master of Business Administration (MBA) students’ aspirations, goals, strengths and weaknesses to create optimal interventions and enable better employability.

This study used an exploratory research design. The authors conducted interviews with 60 stakeholders to identify themes that form constituents of the E-Career Canvas for Individuals (E-CCI) model. To assess the impact of the proposed initiative, 30 random participants were chosen for interviews from among alumni, present students, faculty, recruiters and the university administration across five years.

The proposed model captures the short-term and long-term goals of students concerning their career aspirations. This study has qualitatively explored the impacts of the E-CCI initiative on graduating students’ outcomes. The impacts are positive. The findings also suggest that recruiters do experience an incremental difference among graduates who have participated in the E-CCI program at an educational institute in India.

Business schools may adopt this model to create profiles of their MBA students. Students, as well as institutional administration, may work on mitigating the shortcomings and weaknesses identified through E-CCI initiatives and target the roles matching the profiles of students during placements.

This paper presents a novel model of E-CCI to capture the aspirations of MBA graduates and direct them to fulfil their goals. This study takes into consideration the viewpoints of key stakeholders involved to map the effectiveness of the model.

The purpose of this paper is to investigate how non-EU university graduates (third-country graduates, TCGs) experience the intended transition to the German labor market. Through a critical analysis across multiple contexts, the authors intend to increase the reflexive scope of HRM research and practice.

The explorative study is based on social constructivism. It relies on qualitative data, specifically problem-centered narrative-biographical interviews with ethnic Russian TCGs at three different stages of transition. The authors interpret social identity processes and related ascriptions of strangerness critically and link them to wider contexts and dominant categories of identity.

Identity processes between social self and other require (dis-) identification with larger identity categories. TCGs as an example of skilled self-initiated expatriates (SIEs) face obstacles when seeking employment, yet, might utilize ascribed strangerness for reclaiming agency. To identify exclusive practices, individual career aspirations and organizational strategy and practice need to be linked to wider societal, institutional and national contexts.

Through a critical analysis across multiple contexts, HRM research and practice is enabled to reflect upon its own implicit assumptions. To identify critical intersections between interpersonal identity-making and dominant identity-categories, HRM researchers need to differentiate between emic self-perception and etic ascriptions, to move beyond individual and organizational levels of analysis and to consider the interrelations between structure and agency.

HRM practitioners performing a critical analysis across multiple contexts are enabled to reflect upon their own implicit assumptions. This allows for improved organizational strategies and practices when trying to identify and secure global talents.

The originality of the paper lies in providing a multi-context critical analysis of TCGs seeking employment, thereby enabling HRM research and practice to reflect upon implicit assumptions, to move beyond dominant categories and to truly identify and secure global talents.

Risks play an important role in the success of construction projects. Failure in identification and assessment of risks can lead to inadequacy in the process of managing risks, which in turn can critically affect the projects’ resources. A formal risk management is rarely practised in construction projects due to the lack of contractors’ awareness of key risks. The purpose of this paper is to focus on the investigation of risk factors in construction projects in Italy from contractors’ perspective.

Semi-structured interviews were conducted to collect data, based on which a total of ten key risks were ascertained. The identified risks were compared with the findings of the surveys conducted in the Australian and Chinese construction industry to address the unique risks associated with construction projects in Italy.

The key risks included delays in payments, client variations, design variations, inaccurate cost estimates, and tight project schedules. The comparison between those three countries specified the delays in payments and project funding problems as the most critical factors that are related to cultural influences and behaviour of clients. The findings assist contractors in the risk identification process, and can be applied to the development of a risk management framework for construction projects.

The findings of this study cannot be generalised statistically for the whole of Italy as it was constrained geographically, with respondents drawn only from a self-selection sample of construction projects in the Veneto region of Northern Italy. The findings represent a snapshot of the key potential internal and external risks from the perspective of contractors.

The results of the study specified the key risks of construction projects from the perspective of contractors which can contribute to risk management for construction projects.

Over the last decade, considerable emphasis has been placed on the importance of relationship marketing. The re‐orientation of marketing has been at the expense of the traditional approach to marketing, that is transaction marketing (the “4Ps”). However, others conclude that transactional marketing is still relevant and practised concurrently with various types of relational marketing. However, no empirical evidence has been provided to support the proposition of a pluralistic approach to marketing. We, therefore, draw on empirical, qualitative case study evidence from the emerging and transforming international food supply chain that supports the proposition. The paper uses two settings from this context to illustrate that both transactional and relational approaches to marketing are employed concurrently. The first case, at the product origin of the supply chain, is based upon research into relationship marketing in the Danish‐UK dairy supply chain. The second case, at the consumer interface of the supply chain, evolves from a study into an interactive home‐shopping supermarket in New Zealand. The paper considers implications and areas for further research.