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1 – 10 of over 16000Qianwen Zhou, Shou Chen, Xiaopeng Deng and Amin Mahmoudi
This paper aims to explore the key factors affecting knowledge transfer within cross-cultural teams in international construction projects from three levels: individual factors…
Abstract
Purpose
This paper aims to explore the key factors affecting knowledge transfer within cross-cultural teams in international construction projects from three levels: individual factors, team factors and knowledge characteristics. It also provides a comprehensive framework to examine how trust, cultural distance, team identification, knowledge tacitness and complexity and members' transfer willingness impact knowledge transfer effectiveness within cross-cultural teams.
Design/methodology/approach
A conceptual model and 16 hypotheses were put forward through the literature review and pilot investigation. This study used structural equation modeling to examine how factors affect the effectiveness of knowledge transfer within cross-cultural teams based on the questionnaire data of samples from Chinese international construction projects.
Findings
The findings show that affect-based trust and team identification positively affect the willingness to contribute knowledge. Conversely, knowledge tacitness, knowledge complexity and cultural distance negatively influence contribute willingness. Moreover, affect-based trust, cognition-based trust and team identity positively affect receive willingness, while cultural distance negatively impacts receive willingness. Additionally, affect-based and cognition-based trust, knowledge tacitness and complexity affect transfer effectiveness through the full mediation of transfer willingness, while cultural distance and team identity affect transfer effectiveness through the partial mediation of transfer willingness.
Research limitations/implications
On the one hand, this research provides a holistic framework for factors affecting knowledge transfer within cross-cultural teams from three levels: individual factors, team factors and knowledge characteristics. On the other hand, the paper gives other researchers in international project management the enlightenment of focusing on members' cultural structure and the cross-cultural training of the team.
Practical implications
This study offers the direction for cross-cultural team managers to formulate helpful approaches for knowledge transfer and assist corporate leaders in taking integral control measures to enhance knowledge transfer effectiveness within the team.
Originality/value
This study provides other researchers with a comprehensive understanding of the key factors affecting knowledge transfer within cross-cultural teams in international construction projects and insight for further research on project management and knowledge management.
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The purpose of this paper is to test the conditional effect of team composition on team performance; specifically, how collective team orientation, group consensus, faultline…
Abstract
Purpose
The purpose of this paper is to test the conditional effect of team composition on team performance; specifically, how collective team orientation, group consensus, faultline configurations and trust among team members explain the objective performance of project teams in cross-cultural contexts.
Design/methodology/approach
Employing path analytical framework and bootstrap methods, the authors analyze data from a sample of 73 cross cultural project teams. Relying on ordinary least-squares regression, the authors estimate the direct and indirect effects of the moderated mediation model.
Findings
The findings demonstrate that the indirect effect of collective team orientation on performance through team trust is moderated by team member consensus, diversity heterogeneity and faultlines’ strength. By contrast, high dispersion among members, heterogeneous team configurations and strong team faultlines lead to low levels of trust and team performance.
Research limitations/implications
The specific context of the study (cross-cultural students’ work projects) may influence external validity and limit the generalization of the findings as well as the different compositions of countries-of-origin.
Practical implications
From a practical standpoint, these results may help practitioners understand how the emergence of trust contributes to performance. It will also help them comprehend the importance of managing teams while bearing in mind the cross-cultural contexts in which they operate.
Social implications
In order to foster team consensus and overcome the effects of group members’ cross-cultural dissimilarities as well as team faultlines, organizations should invest in improving members’ dedication, cooperation and trust before looking to achieve significant results, specially in heterogeneous teams and cross-cultural contexts.
Originality/value
The study advances organizational group research by showing the combined effect of team configurations and collective team orientation to overall team performance and by exploring significant constructs such as team consensus, team trust and diversity faultline strength to examine their possible moderated mediation role in the process.
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Edward Godfrey Ochieng and Andrew David Price
The purpose of this paper is to present literature that suggests that project teams comprising members from culturally diverse backgrounds bring fresh ideas and new approaches to…
Abstract
Purpose
The purpose of this paper is to present literature that suggests that project teams comprising members from culturally diverse backgrounds bring fresh ideas and new approaches to problem solving. The challenge, however, is that they also introduce different understandings and expectations regarding team dynamics and integration. The question becomes how a project manager can effectively work and influence a multicultural construction project team, at the same time being attentive to the diversity and creating the structure required for success.
Design/methodology/approach
Using a qualitative methodology, participants of heavy construction engineering projects revealed a number of multi‐dimensional factors that either facilitated or limited the effectiveness of multicultural teamwork. These were synthesised into a framework of eight key dimensions that need to be considered when managing multicultural teams. The identified key dimensions include: leadership style, team selection and composition process, cross‐cultural management of team development process, cross‐cultural communication, cross‐cultural collectivism, cross‐cultural trust, cross‐cultural management and cross‐cultural uncertainty.
Findings
The proposed framework has implications for construction managers who work with multicultural teams and are committed to improving team performance and productivity. The utilisation of the proposed framework would not instantly transform multicultural teams into high‐performing ones; however, it does identify eight key cross‐cultural dimensions, which need to be considered.
Originality/value
Though the benefits of culturally diverse teams have been acknowledged within the industry, the study highlighted that cultural differences among project teams can cause conflict, misunderstanding and poor project performance.
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The purpose of this paper is to explore the action learning experience of business students in cross‐cultural teams in the role of international business information gatekeepers…
Abstract
Purpose
The purpose of this paper is to explore the action learning experience of business students in cross‐cultural teams in the role of international business information gatekeepers for small‐ and medium‐sized enterprises (SME) focused on international business opportunities.
Design/methodology/approach
Action research is applied by combining a questionnaire survey, analysis of mid‐term and final project reports, reflective team discussions and feedback from representatives of enterprises.
Findings
The cross‐cultural alignment of teamwork habits – offering leads for business contacts when presenting broader innovative ideas to SMEs, demonstrating the competence of the team when specifying the preliminary task and sharing knowledge with other teams – are essential challenges for project teams. Reflections of the teamwork process reveal the impact of some of the dimensions of cultural diversity introduced by Hofstede and Trompenaars.
Research limitations/implications
Student teams and enterprises did not represent all key Estonian export destinations. Southern European countries and China are overrepresented in comparison with northern European countries that are culturally closer to Estonia. Further research could link action research, follow‐up surveys of SMEs involved in the projects and comparisons of SME samples from different business sectors.
Practical implications
Entrepreneurs in Baltic countries and in other new EU member states can benefit from gatekeepers that help entrepreneurs understand more advanced markets and to develop cross‐border networking with partners in other regions of Europe. A virtual community that can match students from different cultures, before and after their Erasmus exchange, in a co‐operation network for a cross‐border market study and search for contacts within enterprises is needed to facilitate more advanced cross‐border networking in the entrepreneurship‐education process.
Originality/value
The paper highlights factors supporting and inhibiting cross‐cultural synergies between action learning and e‐learning, cross‐border student exchange and knowledge sharing between SMEs and international student teams.
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Eduardo Salas, C.Shawn Burke, Jennifer E Fowlkes and Katherine A Wilson
Fostered by technological developments and globalization, culturally diverse teams are becoming a mainstay of organizational strategy. As the use of multi-cultural teams continues…
Abstract
Fostered by technological developments and globalization, culturally diverse teams are becoming a mainstay of organizational strategy. As the use of multi-cultural teams continues to increase, it becomes paramount to understand the mechanism(s) by which leaders can promote effectiveness within these teams. Despite this need, there are numerous challenges facing those who seek to understand these phenomena and move science and practice forward. The purpose of this chapter is to present a few of these challenges and approaches which can assist in mitigating these challenges. Finally, we identify what we see as key research needs within this area.
The rapidly evolving competitive global marketplace with its culturally diverse customers has increased demand for multinational corporations (MNCs) to accelerate global…
Abstract
The rapidly evolving competitive global marketplace with its culturally diverse customers has increased demand for multinational corporations (MNCs) to accelerate global innovation. Leaders increasingly face the challenge of facilitating global and local team knowledge in order to improve strategic planning and execution for new products and services worldwide. An unresolved question in this regard is how global leaders can facilitate multicultural team collaboration aimed at improving performance of global innovation initiatives? Addressing this research question, a qualitative study was conducted focusing on the role of global leadership in facilitating multicultural collaboration and global innovation performance. The study included interviews with 105 global project leaders at 36 MNCs with headquarters based in Europe, Asia, and North America. These exploratory findings demonstrate how global leadership behaviors can facilitate cross-cultural collaboration for international project performance.
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Michael Stoica, Liviu Florea and Akhadian S. Harnowo
Data was obtained from students from 39 universities in 24 countries, part of a large experiential exercise, X-Culture, who worked remotely in cross-cultural teams to solve…
Abstract
Purpose
Data was obtained from students from 39 universities in 24 countries, part of a large experiential exercise, X-Culture, who worked remotely in cross-cultural teams to solve business problems. The purpose of this study is to develop and test, using structural equation modeling, a conceptual model that identifies the determinants of satisfaction with teamwork.
Design/methodology/approach
Data was obtained from participants, students from universities from 39 universities in 24 countries, in a large experiential exercise, X-Culture, who worked remotely in cross-cultural teams to solve business problems. A conceptual model that identifies determinants of satisfaction with teamwork was developed and tested using structural equation modeling.
Findings
Satisfaction with teamwork is related to cultural intelligence (CQ), team identity and team climate. Interestingly, CQ of individual team members does not directly impact satisfaction with teamwork. Team identification and team climate, variables that require personal engagement and goodwill, mediate the effects of CQ on satisfaction.
Originality/value
Results suggest that team identification and team climate are important antecedents and explanatory mechanisms for developing satisfaction with teamwork. Having culturally intelligent team members is a necessary, but insufficient condition for satisfying teamwork. Therefore, to increase satisfaction with global virtual teamwork, teams need more than simply culturally intelligent team members. Increased satisfaction requires that team members identify with their team and develop a favorable team climate. The authors suggest education recommendations for global virtual teams.
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Frank M. Horwitz, Desmond Bravington and Ulrik Silvis
The aim of the investigation is to identify enabling and disenabling factors in the development and operation of virtual teams; to evaluate the importance of factors such as team…
Abstract
Purpose
The aim of the investigation is to identify enabling and disenabling factors in the development and operation of virtual teams; to evaluate the importance of factors such as team development, cross‐cultural variables, leadership, communication and social cohesion as contributors to virtual team effectiveness.
Design/methodology/approach
A total of 115 employees in virtual teams using an on‐line survey contributed a 55 per cent response rate. An on‐line survey combining both quantitative Likert scale and qualitative explanatory questions measured the following variables in addition to those above: team member roles and responsibilities, relationships and trust and team dynamics.
Findings
Results indicated that cross‐cultural communication improvement, managerial and leadership communication, goal and role clarification, and relationship building are most important to virtual team performance.
Research limitations/implications
Further research focusing on particular sectors such as knowledge‐ intensive firms (KIF), including information and telecommunications, and research and development is needed to provide in‐depth insights into virtual team operations. In addition this research highlights potential issues in cross‐cultural composition of virtual teams and the need for further work on appropriate team training, selection factors in comprising virtual teams and communications.
Originality/value
While there is a growing body of research on knowledge and information economy issues and the changing sociology of work for example in the ICT sector and in tele‐remote work and call centres, empirical work specifically on virtual team operation is embryonic. This exploratory research begins to add to the understanding of variables important in the operational effectiveness of virtual teams.
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Sachin Kumar Raut, Ilan Alon, Sudhir Rana and Sakshi Kathuria
This study aims to examine the relationship between knowledge management and career development in an era characterized by high levels of youth unemployment and a demand for…
Abstract
Purpose
This study aims to examine the relationship between knowledge management and career development in an era characterized by high levels of youth unemployment and a demand for specialized skills. Despite the increasing transition to a knowledge-based economy, there is a significant gap between young people’s skills and career readiness, necessitating an in-depth analysis of the role of knowledge management at the individual, organizational and national levels.
Design/methodology/approach
The authors conducted a qualitative study using the theory-context-characteristics-methodology approach based on a systematic literature review. The authors created an ecological framework for reflecting on knowledge management and career development, arguing for a multidisciplinary approach that invites collaboration across sectors to generate innovative and reliable solutions.
Findings
This study presents a comprehensive review of the existing literature and trends, noting the need for more focus on the interplay between knowledge management and career development. It emphasizes the need for businesses to promote the acquisition, storage, diffusion and application of knowledge and its circulation and exchange to create international business human capital.
Practical implications
The findings may help multinational corporations develop managerial training programs and recruitment strategies, given the demand for advanced knowledge-based skills in the modern workspace. The study also discusses the influences of education, experience and job skills on business managers’ performance, guiding the future recruitment of talents.
Originality/value
To the best of the authors’ knowledge, this review is among the first to assess the triadic relationship between knowledge management, career development and the global unemployment crisis. The proposed multidisciplinary approach seeks to break down existing silos, thus fostering a more comprehensive understanding of how to address these ongoing global concerns.
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Tony Lingham, Bonnie A. Richley and Ricard S. Serlavos
The purpose of this paper is four‐fold: to highlight the emerging stream of team interaction in research; to present a methodology to measure and map out team interaction; to…
Abstract
Purpose
The purpose of this paper is four‐fold: to highlight the emerging stream of team interaction in research; to present a methodology to measure and map out team interaction; to compare team interaction between US and Spanish MBA teams so as to identify any differences between the two cultures; and to propose team interaction focused programs in educational institutions and organizations.
Design/methodology/approach
The study used a quantitative research design and administered a survey that captures ten aspects of team interaction in four major dimensions to 32 US MBA teams (n = 176) and 31 Spanish MBA teams (n = 152) engaged in the same group exercise and used ANOVA analysis to compare the two groups.
Findings
The findings show that the US and Spanish teams differ only in the diverging dimension of their actual team interaction (F = 26.42, p < 0.000). A comparative analysis of the ideal team interaction show that both MBA samples desire increased levels of the diverging (F = 37.7, p < 0.000) and recursiveness (F = 23.65, p < 0.000) dimensions.
Practical implications
The study provides a methodology and highlights the significance of employing a team interaction perspective for team learning and development programs in educational and organizational settings.
Originality/value
The paper presents team interaction along four major dimensions – divergent, convergent, status and recursiveness – and provides a brief overview of the theory of Conversational Learning. The approach used in this study contributes to this emerging stream of team research and presents the significance of focusing on the social‐emotional aspects of team interaction in educational and organizational team development programs.
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