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1 – 10 of over 11000Dimitrios G. Katehakis, George Pangalos and Andriana Prentza
The purpose of the paper is to present a framework for moving cross-border ePrescription (eP) and Patient Summary (PS) services forward, bearing in mind the needs and requirements…
Abstract
Purpose
The purpose of the paper is to present a framework for moving cross-border ePrescription (eP) and Patient Summary (PS) services forward, bearing in mind the needs and requirements of the European e-health space for cross-border eP and PS services, the limitations of the already developed solutions, as well as outcomes available from other domains.
Design/methodology/approach
The outcomes of previous and current large-scale pilot projects, aiming toward the delivery of electronic cross-border services, are examined. Integration of generic building blocks (BBs) is considered for the further development of cross-border eP and PS, in line with the European Directive on patients’ rights in cross-border health care.
Findings
The e-health domain is expected to greatly benefit from mitigating non-domain concerns such as those for electronic identification, end point detection, non-repudiation and the use of electronic signatures and trust establishments for basic cross-border public services in Europe.
Research limitations/implications
Research limitations are related to the fact that electronic identification, electronic signature and semantic issues have not been fully addressed yet at a European level to support cross-border services.
Practical implications
Practical implications are related to the cooperation, European level compatibility and sustainability of the underlying national infrastructures required to support reliable and secure exchange of medical data, as well as the readiness to address continuously evolving interoperability, legal and security requirements in a cross-border setting.
Originality/value
The need for consolidating the existing outcomes of non-health specific BBs is examined for two high-priority e-health services. Ongoing progress is presented, together with related issues that need to be resolved for improving technical certainty and making it easier to use health-care services abroad in cases of emergency.
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Yu Zhang, Yafen Yuan and Jiafu Su
This study explores the factors that characterize the logistics service quality (LSQ) of cross-border e-commerce and identifies the different relationships between these factors…
Abstract
Purpose
This study explores the factors that characterize the logistics service quality (LSQ) of cross-border e-commerce and identifies the different relationships between these factors with respect to customer satisfaction.
Design/methodology/approach
The study applied a two-stage mixed-methods design. The first stage (Stage 1) was a qualitative study of 3,000 reviews from the Amazon China e-commerce platform. The second stage (Stage 2) included a quantitative study that analyzed survey data from 590 Chinese cross-border e-commerce customers using the Kano model.
Findings
Stage 1 involved developing a conceptual framework for the LSQ of cross-border e-commerce, including six dimensions: timeliness, safety, reliability, economy, personnel contact quality and information quality. In Stage 2, the study found that only reliability and personnel contact quality indicators are linearly related to customer satisfaction. Timeliness and the safety of packaging greatly contribute to customer satisfaction, but do not cause dissatisfaction when unfulfilled. Economics and information quality indicators, and the safety of goods, are basic requirements that tend to provoke customer dissatisfaction when unmet, but do not increase customer satisfaction when they are met.
Originality/value
This study is one of the first to construct a conceptual model of LSQ that applies to cross-border e-commerce and to identify the instrumental nature of various LSQ attributes and their impact on improved customer satisfaction.
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Abiodun S. Bankole, Olanrewaju Olaniyan, M. Adetunji Babatunde and Rifkatu Nghargbu
The purpose of this paper is to estimate Nigeria's audiovisual services import demand using foreign football transmitted through digital satellite television (DSTV) as a case…
Abstract
Purpose
The purpose of this paper is to estimate Nigeria's audiovisual services import demand using foreign football transmitted through digital satellite television (DSTV) as a case study. The major focus is on whether such imports effectively replace local recreation in watching domestic football.
Design/methodology/approach
The authors examined descriptive statistics. The methodology employed is a combination of descriptive analysis and cross‐sectional regression.
Findings
The paper's analytical framework establishes a link between the conventional import demand and demand for football functions, while the estimated empirical counterpart found that the demand for foreign football via cross‐border satellite transmission is a statistically significant function of taste for foreign football, quality, and entertainment. While descriptive statistics indicate respondents’ preference for foreign football, the test of significance rejected the hypothesis that the demand for foreign football broadcast service imports has replaced demand for domestic football as an entertaining sport. In addition, the demand for foreign football broadcast is fairly inelastic, as a greater percentage of the respondents will watch foreign football even if the cost of subscription or cost of paying per view in the viewing centers increase.
Originality/value
The paper describes the first of this type of research to be conducted in Nigeria.
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David Sahr, Mark Compton, Alexandria Carr, Guy Wilkes and Alexander Behrens
To explain the impact for financial services firms of the UK’s vote to leave the European Union (EU) and to assess the possible options for conducting cross-border financial…
Abstract
Purpose
To explain the impact for financial services firms of the UK’s vote to leave the European Union (EU) and to assess the possible options for conducting cross-border financial services between the UK and EU in the future. Key to this is the likely loss of the EU “passport” for financial services that allows a firm licensed in one EU state to offer its services freely throughout all EU states.
Design/methodology/approach
Explains the process by which the UK will leave the EU and negotiate future trading arrangements; the key considerations for financial services firms doing cross-border business in the EU; the various options for cross-border business in the future; and the key steps financial services firms should be taking to respond to the vote to leave the EU.
Findings
Many issues still remain uncertain and are unlikely to be resolved for a number of years, but long lead times to implement solutions mean that firms should be considering their options now.
Practical implications
Firms should be evaluating their current reliance on EU passports and the alternative options that might be suited to their business, such as the “quasi-passports” available under certain specific EU laws or relocation of part or all of their business.
Originality/value
Legal analysis and practical guidance concerning an unprecedented political development with profound impacts on financial services in Europe, by experts with long-term experience of EU negotiations and financial services gained from working for the British government, regulators and regulated firms.
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After first being issued in draft in July 1998 and then taking a year to go through Parliament, the Financial Services and Markets Act 2000 (FISMA) finally became law on 14th…
Abstract
After first being issued in draft in July 1998 and then taking a year to go through Parliament, the Financial Services and Markets Act 2000 (FISMA) finally became law on 14th June, 2000. The Treasury, the government department responsible for the UK financial services industry, has, however, just announced that the FISMA will not come fully into force until summer 2001, although some sections may perhaps come into force earlier.
Rafiqul Islam and Khorsed Zaman
The purpose of this paper is to examine one of the most pressing global challenges, the ongoing migrant trafficking across sea, from international trade law and policy…
Abstract
Purpose
The purpose of this paper is to examine one of the most pressing global challenges, the ongoing migrant trafficking across sea, from international trade law and policy perspective. It identifies global poverty as one of the underlying causes of such trafficking. It argues that restrictive trade in labour-intensive services of the World Trade Organization (WTO) contributes to and sustains poverty in many migrant producing countries. Chronic unemployment in poor countries with surplus manual workforce renders these workers bewildered to survive in a jobless and incomeless home markets. Non-liberalization of movements of natural persons under General Agreement on Trade in Services (GATS) Mode 4 prevents legal cross-border delivery of labours. Restrictive trade in agriculture has but aggravated their marginalized plight. It is this poverty trap that pushes workers, lured by smugglers, to take risky migration routes for better life in countries with labour shortages.
Design/methodology/approach
The paper adopts a blend approach of theoretical and applied aspects of international trade law and policy, which is interpreted and applied to a fact situation of contemporary challenge of migrant trafficking by sea.
Findings
This paper establishes a nexus between restrictive Mode 4 trade and its implications for poverty-induced migration trafficking trade. It suggests a palatable trade law and policy-based reform response for the WTO to ameliorate poverty and migration trafficking trade concurrently through the creation of legal channels for the cross-border delivery of labours by liberalizing Mode 4 trade in a manner beneficial for developed countries as well.
Originality/value
Its value lies in its contribution to maximize multi-lateral trade liberalization for the benefit of all countries, social inclusion and economic emancipation of the disadvantaged, which would minimize global poverty.
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The Single Market in financial services (investment funds, banking, insurance and investment services) has had a long gestation and has been a mixed success. It is now faced with…
Abstract
The Single Market in financial services (investment funds, banking, insurance and investment services) has had a long gestation and has been a mixed success. It is now faced with a new challenge, the adaptation of the Community regulatory framework to an electronic environment. This paper reviews progress in creating a Single Market in financial services, in particular the application of freedoms to provide services and of establishment and the principles of mutual recognition, home country control and the single licence. It also identifies issues in relation to electronic advertising, marketing and provision of financial services on a cross‐border basis. The paper seeks to show that existing and proposed Community legislation provides a framework for future development of this new medium:
To provide the key findings of a WTO Panel regarding Mexico's commitments in basic telecommunications service in a way that will help telecom regulators and government policy…
Abstract
Purpose
To provide the key findings of a WTO Panel regarding Mexico's commitments in basic telecommunications service in a way that will help telecom regulators and government policy makers implement their WTO commitments and to respond to criticism of the panel's findings.
Design/methodology/approach
The article assists government policy makers and telecommunications regulatory authorities to understand the WTO Panel's decision which concluded that Mexico failed to carry out its WTO obligations in basic telecom services. It analyzes the WTO Panel decision and articles criticizing the decision, reviews relevant WTO documents and draws on the author's participation in the WTO basic telecom services negotiations. It provides a brief introduction to the relevant WTO agreements, describes the key findings of the WTO Panel and lessons for telecom regulators and policy makers based on those findings, sets out the claims made by the USA against Mexico, and describes the WTO Panel findings. The article also includes a response to criticisms leveled against the WTO Panel decision.
Findings
The WTO Panel decision provides important guidance in interpreting the scope of obligations in cross‐border supply of international telecom services, cost‐oriented interconnection, access to and use of the public switched network on reasonable terms and conditions and the scope of anti‐competitive conduct that needs to be regulated. Much of the criticism of the WTO Panel decision is based on incorrect interpretation of WTO obligations, lack of knowledge of the negotiating history and exaggerated readings of the panel decision.
Practical implications
The WTO Panel decision clarifies many of the most important WTO obligations related to basic telecom services. Government policy makers and regulatory authorities need to understand the WTO Panel decision as they take action to implement their own WTO obligations and as they consider undertaking new obligations.
Originality/value
The article offers practical advice to government policy makers and regulatory authorities on how to implement their WTO commitments in basic telecom services.
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This paper is a text of the report which the author presented on 6 November 1996, as Reporter for the Financial Services Industry, on the occasion of the hearing organised by the…
Abstract
This paper is a text of the report which the author presented on 6 November 1996, as Reporter for the Financial Services Industry, on the occasion of the hearing organised by the European Commission in respect of the Green Paper.
Yi He, Zhanyu Wang, Sha Liu and Xinle Du
As China’s e-commerce and cross-border e-commerce rapidly develop, the cross-border e-commerce supply chain exhibits characteristics of globalized development scale, collaborative…
Abstract
Purpose
As China’s e-commerce and cross-border e-commerce rapidly develop, the cross-border e-commerce supply chain exhibits characteristics of globalized development scale, collaborative multiparty participation, streamlined management processes, digitalized production and trade and flexible strategic choices. It tends toward data-driven intelligence, interoperable information collaboration, personalized order responses, sustainable supply chain management and secure blockchain technology. These characteristics and trends provide critical references for businesses, governments and investors.
Design/methodology/approach
In response to issues such as inconsistent legal regulations, imbalanced logistics and transportation, imperfect payment settlements and opaque supply chains.
Findings
It is recommended to take measures to strengthen cooperation and communication, optimize logistics, reduce customs clearance difficulties, reinforce safeguard measures and promote sustainable development, collectively fostering the healthy growth of cross-border e-commerce.
Originality/value
With the rapid development of cross-border e-commerce, green and low-carbon initiatives have become a significant trend in this sector. The cross-border e-commerce supply chain refers to the mechanism that reduces environmental impacts and enhances resource efficiency from manufacturers to consumers. It primarily involves manufacturers, e-commerce platforms, logistics companies and payment and settlement processes. The cross-border e-commerce supply chain is gradually becoming a highlight in China’s foreign trade, supporting the concept of “buying globally and selling globally” and connecting the “world’s factory” with the “world’s market.”
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