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Book part
Publication date: 24 September 2018

Performance Management and the Audited Self

Cris Shore and Susan Wright

What counts as evidence of good performance, behaviour or character? While quantitative metrics have long been used to measure performance and productivity in schools…

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Abstract

What counts as evidence of good performance, behaviour or character? While quantitative metrics have long been used to measure performance and productivity in schools, factories and workplaces, what is striking today is the extent to which these calculative methods and rationalities are being extended into new areas of life through the global spread of performance indicators (PIs) and performance management systems. What began as part of the neoliberalising projects of the 1980s with a few strategically chosen PIs to give greater state control over the public sector through contract management and mobilising ‘users’ has now proliferated to include almost every aspect of professional work. The use of metrics has also expanded from managing professionals to controlling entire populations. This chapter focuses on the rise of these new forms of audit and their effects in two areas: first, the alliance being formed between state-collected data and that collected by commercial companies on their customers through, for example loyalty cards and credit checks. Second, China’s new social credit system, which allocates individual scores to each citizen and uses rewards of better or privileged service to entice people to volunteer information about themselves, publish their ‘ratings’ and compete with friends for status points. This is a new development in the use of audit simultaneously to discipline whole populations and responsibilise individuals to perform according to new state and commercial norms about the reliable/conforming ‘good’ citizen.

Details

Metric Culture
Type: Book
DOI: https://doi.org/10.1108/978-1-78743-289-520181002
ISBN: 978-1-78743-289-5

Keywords

  • Performance management
  • metrics
  • auditing
  • ratings
  • social credit systems
  • disciplined populations
  • responsibilised individuals
  • auditable selves

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Book part
Publication date: 5 February 2018

Adult Education Under a Comparative Lens: Areas of Influence

John Holford, Marcella Milana and Palle Rasmussen

This chapter outlines key areas of literature and policy that have influenced or affected our research on the comparative study of adult education. Policy influences…

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This chapter outlines key areas of literature and policy that have influenced or affected our research on the comparative study of adult education. Policy influences include the growth of lifelong learning within a neoliberal framing since the 1990s and the rise of ‘evidence-based’ approaches with a narrow reliance on quantitative data. Much of our work has been inspired by the need to critique these trends, adopt broader approaches to lifelong learning and defend the more democratic traditions of adult education. Important areas of theoretical inspiration, many of which interrogate these policy developments, are also outlined. The critical reinterpretation of historical adult education practices is another important area of work and inspiration. In relation to sustainability, we have been influenced particularly by the capabilities approach.

Details

Annual Review of Comparative and International Education 2017
Type: Book
DOI: https://doi.org/10.1108/S1479-367920180000034009
ISBN: 978-1-78743-765-4

Keywords

  • Sustainability
  • adult education
  • comparative education
  • international education
  • educational policy

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Book part
Publication date: 24 September 2018

Prelims

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Metric Culture
Type: Book
DOI: https://doi.org/10.1108/978-1-78743-289-520181014
ISBN: 978-1-78743-289-5

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Book part
Publication date: 13 April 2020

Introduction

William Outhwaite

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Transregional Europe
Type: Book
DOI: https://doi.org/10.1108/978-1-78769-493-420201001
ISBN: 978-1-78769-494-1

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Book part
Publication date: 22 September 2015

Global Warming or Cash Economy? Discourses of Climate Change and Food in Eastern Highlands Province, Papua New Guinea

Olivia Barnett-Naghshineh

This paper describes the different ways in which people in the highlands of Papua New Guinea are talking about climate change. It demonstrates that people locate…

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Abstract

Purpose

This paper describes the different ways in which people in the highlands of Papua New Guinea are talking about climate change. It demonstrates that people locate themselves in this process of change in terms of food production and exchange, and that some of the changes being witnessed are also related to the impacts of a growing cash economy on social relations.

Methodology/approach

This ethnography involved 12 months fieldwork including participant observation and interviews.

Research limitations/implications

This is a qualitative study that recognises the perspective of local people for understanding culturally mediated experiences of climate change. However, data regarding rainfall and temperatures over time would be a useful addition for thinking about the extent to which the climate has in fact changed in recent years.

Practical implications

The implications of this paper are that the predictions made in 1990 about increases in production as a result of climate change are apparently coming true, with benefits for some food and coffee producers. But that there are complex social processes occurring at the same time as climate change that mean people’s ability to adapt is dependent on other social conditions. Maintaining ecologically sustainable methods of production and local cultural practices may enable more resilience to the impacts of climate change.

Originality/value

The experiences of people living in the Eastern Highlands and the ways in which people use the discourse of climate change are yet to be acknowledged in policy circles or socio-cultural anthropology literature. This paper presents a partial account of how people in Papua New Guinea are experiencing and talking about change.

Details

Climate Change, Culture, and Economics: Anthropological Investigations
Type: Book
DOI: https://doi.org/10.1108/S0190-128120150000035005
ISBN: 978-1-78560-361-7

Keywords

  • Climate change
  • food production
  • exchange
  • Papua New Guinea
  • discourse
  • environmentalism

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Book part
Publication date: 13 April 2020

Seeing Europe in Time and Space

William Outhwaite

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Transregional Europe
Type: Book
DOI: https://doi.org/10.1108/978-1-78769-493-420201003
ISBN: 978-1-78769-494-1

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Article
Publication date: 19 April 2013

Reclaiming “Anthropology: the forgotten behavioral science in management history” – commentaries

Fred Luthans, Ivana Milosevic, Beth A. Bechky, Edgar H. Schein, Susan Wright, John Van Maanen and Davydd J. Greenwood

This collection of commentaries on the reprinted 1987 article by Nancy C. Morey and Fred Luthans, “Anthropology: the forgotten behavioral science in management history”…

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Purpose

This collection of commentaries on the reprinted 1987 article by Nancy C. Morey and Fred Luthans, “Anthropology: the forgotten behavioral science in management history”, aims to reflect on the treatment of the history of anthropological work in organizational studies presented in the original article.

Design/methodology/approach

The essays are invited and peer‐reviewed contributions from scholars in organizational studies and anthropology.

Findings

The scholars invited to comment on the original article have seen its value, and their contributions ground its content in contemporary issues and debates.

Originality/value

The original article was deemed “original” for its time (1987), anticipating as it did considerable reclamation of ethnographic methods in organizational studies in the decades that followed it. It was also deemed of value for our times and, in particular, for readers of this journal, as an historical document, but also as one view of the unsung role of anthropology in management and organizational studies.

Details

Journal of Organizational Ethnography, vol. 2 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JOE-04-2013-0008
ISSN: 2046-6749

Keywords

  • Organizational ethnography
  • Anthropology and management studies
  • History of organizational and management studies
  • Ethnography
  • Social anthropology

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Article
Publication date: 1 February 1987

Sources of (A) First (Class) Resort

James Rettig

All seventeen had graciously agreed to my proposal to gather for a small conference to seek consensus. A generous grant from the Pierian Press Foundation would cover all…

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All seventeen had graciously agreed to my proposal to gather for a small conference to seek consensus. A generous grant from the Pierian Press Foundation would cover all of our expenses for a long weekend at a resort hotel; the only condition of the grant was that we offer our results to Reference Services Review for first publication. Over the past five years each of the seventeen had in turn accepted my challenge to answer the following question:

Details

Reference Services Review, vol. 15 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/eb060334
ISSN: 0090-7324

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Article
Publication date: 1 March 2001

Police crime recording and investigation systems – A user’s view

Richard William Adderley and Peter Musgrove

This paper provides an overview of the role computer software plays within police forces with particular attention paid to crime analysis and investigation computer…

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This paper provides an overview of the role computer software plays within police forces with particular attention paid to crime analysis and investigation computer systems. A distinction is made between major crime (e.g. murder, violent assault, rape, etc.) and volume crime (e.g. domestic burglary, shoplifting, etc.). Illustrative systems that are in practical use for tackling both major and volume crime are described. Particular attention is paid to the attempts that have been made to apply artificial intelligence techniques to tackling the volume crime of burglary. A topic of current research is the use of data mining techniques for automatically detecting patterns in reported crimes. The paper concludes by looking at the problems and benefits such systems may bring.

Details

Policing: An International Journal of Police Strategies & Management, vol. 24 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/13639510110382287
ISSN: 1363-951X

Keywords

  • Police
  • Crime
  • Data processing
  • Data mining
  • Knowledge management

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Article
Publication date: 1 March 1991

News

US and Europe take bite out of copyright The US Supreme Court opened the door for US vendors to sell electronic versions of white‐page telephone directories, while the…

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US and Europe take bite out of copyright The US Supreme Court opened the door for US vendors to sell electronic versions of white‐page telephone directories, while the European Commission looked to be closing the door on European database compilers. Both decisions deal with the thornier issues of copyright that could mean millions in revenues gained in the US, and lost in the EC's information industry.

Details

The Electronic Library, vol. 9 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/eb045061
ISSN: 0264-0473

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