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1 – 10 of over 15000Japan has a large number of credit cards on issue and many of these areissued by Japanese retailers. Two such retailers, Saison and Daiei,illustrate why and by what means Japanese…
Abstract
Japan has a large number of credit cards on issue and many of these are issued by Japanese retailers. Two such retailers, Saison and Daiei, illustrate why and by what means Japanese retailers have entered the credit card market. This provides the backdrop to an explanation of how those major retail groups are now seeking to redefine the payment system supply chain to their own advantage. Makes reference to the worldwide competition between Visa and Master Card and how in Japan retailers have been able to play one card association off against the others. Also highlights the value of the information flows from the cardholder to the retailer and vice versa and draws attention to the potential of the retailer credit card in customer retention, recruitment and relationship building.
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Erdener Kaynak and Ugur Yucelt
A number of insights are provided into the characteristics and attitudinal orientations of American and Canadian credit card users with indications that in both countries further…
Abstract
A number of insights are provided into the characteristics and attitudinal orientations of American and Canadian credit card users with indications that in both countries further growth in the development of credit cards is expected throughout the 1980s.
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The research on analysis on the new type and countermeasures of credit card fraud in mainland China mainly aims to take a comprehensive approach to fight against fraud and place a…
Abstract
Purpose
The research on analysis on the new type and countermeasures of credit card fraud in mainland China mainly aims to take a comprehensive approach to fight against fraud and place a strong emphasis on fraud prevention conducted in the best interests of financial institutions, card holders, merchants and law enforcement authorities to keep fraud from happening in the first place and to give more information on anti‐credit card fraud best practices.
Design/methodology/approach
In this paper, the authors analyzed the relevant definitions in Chinese statutes and ordinances, the new types of credit card fraud which have occurred in China in recent years and what would be the effective countermeasures to fight against and prevent them. It was completed based on many references and extensive survey in police organs in China.
Findings
With the credit card more and more widely used in mainland China as a most prevalent means of payment and settlement, credit card crime has been rapidly increasing to accompany this, with more fraudulent and disguised features which add to the complexity and difficulties of the work on its combating and prevention.
Originality/value
Hopefully, it explores for the best to detect and combat credit card fraud crimes and can contribute to the healthy growth of bankcard industries, meanwhile calling for the involvement of the concerted efforts of the banks, merchants, the public and the law enforcement personnel.
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Jacquelyn Warwick and Phylis Mansfield
Given the proliferation of the credit card industry in today’s US households, and the aggressive promotional tactics employed to get college students to sign on as customers, this…
Abstract
Given the proliferation of the credit card industry in today’s US households, and the aggressive promotional tactics employed to get college students to sign on as customers, this exploratory study takes a look at the credit card activity of college students at one Midwestern campus. The majority of students surveyed did not report knowledge of their credit card interest rate, although approximately half did report knowing their credit balance and credit limit. Students appear to have a realistic attitude toward the use of credit cards.
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Many banks consider mobile‐based technologies have improved the banking services through introduction of new banking facilities. One of the latest facilities developed in this…
Abstract
Purpose
Many banks consider mobile‐based technologies have improved the banking services through introduction of new banking facilities. One of the latest facilities developed in this area is the “mobile credit card.” The purpose of this study is to examine the factors that determine intention to use mobile credit card among Malaysia bank customers, as their new way in conducting payment transactions.
Design/methodology/approach
The technology acceptance model (TAM) was used as the base model in order to develop the modified version of TAM to better reflect mobile credit card. In the modified model, perceived credibility and the amount of information on mobile credit card were added, in addition to perceived usefulness and perceived ease of use.
Findings
Results suggest that perceived usefulness, perceived ease of use, perceived credibility and the amount of information on mobile credit cards are important determinants to predict Malaysia bank customers' intentions to use mobile credit card. Needless to say, the paper is exploratory in nature.
Research limitations/implications
This study suffers from two limitations. The discussion of these limitations is provided in the last part of this paper.
Practical implications
Useful to Islamic banking institutions planning further mobile credit card services for their customers.
Originality/value
Extends the understanding of TAM to newly emerging context of mobile credit.
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Anil Mathur and George P. Moschis
Although older American spend increasingly large sums of money on goodsand services, it is widely believed by financial service providers andretailers that these individuals make…
Abstract
Although older American spend increasingly large sums of money on goods and services, it is widely believed by financial service providers and retailers that these individuals make relatively little use of credit cards. Using a large national sample of respondents from different age groups, finds that older adults use credit cards as frequently as younger adults when circumstances and opportunities for consumption in both groups are similar. Age‐related declines in use of credit cards may reflect changes in lifestyles and other circumstances associated with age, not age per se. Discusses implications of the results for retailers and consumer credit lenders.
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Only a small proportion of consumer borrowing is provided by bank andretailer credit cards. Discusses how recent changes in credit card terms andsocietal attitudes may further…
Abstract
Only a small proportion of consumer borrowing is provided by bank and retailer credit cards. Discusses how recent changes in credit card terms and societal attitudes may further reduce that borrowing. Suggests debit cards will become increasingly important as a means of payment in the UK – plastic cards in general will be used more as paper transactions decline. In Europe there may be convergence of plastic card usage with eventual reduction in the number of credit card issuers.
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M. Jill Austin and Melodie R. Phillips
The practice of marketing credit cards on college campuses is becoming increasingly controversial. Critics have charged that credit card companies use unethical practices to…
Abstract
The practice of marketing credit cards on college campuses is becoming increasingly controversial. Critics have charged that credit card companies use unethical practices to encourage students to become overloaded with debt. In response, many colleges now ban credit card solicitors from campus. Perhaps the best way credit card companies can improve their image is to provide specific educational opportunities to students when they fill out credit applications. Includes an empirical study of the debt issues of college students. Results indicate that students can learn specific types of information that should improve their ability to manage their debt. This information includes issues associated with the frequency of use of credit cards, the payment of credit card debt, and the number of credit cards held. Makes specific educational recommendations that should be helpful to companies that currently market credit cards to college students. Results may also provide planning information to banks and credit card companies in parts of the world where credit card usage by college students is not yet widespread, but is likely to increase due to developing free market systems and the increased use of credit worldwide.
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The long‐awaited report of the Monopolies and Mergers Commission into the supply of credit card services came out at the end of August. Although its deals primarily with bank…
Abstract
The long‐awaited report of the Monopolies and Mergers Commission into the supply of credit card services came out at the end of August. Although its deals primarily with bank credit cards, nonetheless it has important implications for retailer credit cards — for example, will retailers start to charge fees for cards or will they continue to issue them free? This special feature examines in some detail the retailer credit card market in the UK and suggests that retailers would be better served if they saw their credit card offerings as part of their overall retail support service.
Ali Kara, Erdener Kaynak and Orsay Kucukemiroglu
In the light of increased competition and introduction of advancedtechnologies into financial service sectors, financial institutions feltthe need to apply marketing concepts and…
Abstract
In the light of increased competition and introduction of advanced technologies into financial service sectors, financial institutions felt the need to apply marketing concepts and techniques. In particular, assessment and understanding of credit card customers′ needs and wants have become very important. It is known that people develop their first brand loyalties when they are between the ages of 18 and 25. Accordingly, college students as an important part of the youth market offer great opportunities for credit card companies. With this in mind, the purpose of this empirical study is to determine the important factors influencing credit card selection behaviour of college students via conjoint analysis. The results of this study offer important managerial implications for policy makers at the banks, financial institutions and other credit card dispensing retail outlets.
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