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This purpose of this paper is to explore creative forms of tourism in South African townships. The developmental potential of slum tourism is contested. One challenge is to reconfigure extant forms of slum tourism into more sustainable alternatives that emphasise combatting poverty through generating economic opportunities and upgrading slum spaces. It is argued that creative tourism has a vital potential role in reshaping slum tourism in a responsible manner.

This exploratory investigation identifies emerging examples of creative forms of tourism in two case study townships: Soweto in Johannesburg and Langa in Cape Town. Current examples and potential for future development are interrogated, and areas for further research are outlined.

Emerging examples of creative tourism in townships with an emphasis on creative participatory experiences, creative spaces and creative cultural events are identified. It is suggested that creative tourism offerings based on cultural resources are under-developed, and potential exists for innovating and expanding creative tourism offerings in townships as a response to latent international and domestic visitor demands.

Creative township tourism provides a number of avenues for catalysing economic opportunities; ensuring that locals benefit directly, upgrading physical township spaces and offering alternatives to voyeuristic forms of slum tourism by enhancing the authenticity of visitor experiences.

A new perspective on slum tourism is offered. Creative slum tourism has not been interrogated in the existing slum tourism and creative tourism literatures. This paper calls for more comprehensive empirical investigation on creative forms of tourism in townships and also in slums.

The purpose of this paper is to analyse urban transformation as a tourism resource. Tourism is undeniably a powerful motor for urban transformation but in return, urban transformation can represent a resource for actors related to tourism. More precisely this paper focuses on one major transformation of modern cities: gentrification.

The central hypothesis of this paper is that gentrification accompanies tourism, but that gentrification itself may also become an object of the tourist gaze. The paper focuses on local guides and small touristic entrepreneurs in order to identify the tensions that might arise. The presentation of two guided tours – “Subculture Brixton Nightlife Tour” and “Where Brooklyn At?” – will enable us to explore how the gentrification of Brixton (London) and Brooklyn (New York) may be used as a tourism resource for local private entrepreneurs.

Results presented here are based on ethnographic methods such as observation as well as content analysis and semi-directive interviews. Mobilising the historical concept of “slumming”, this paper proposes an extended conceptual framework, “neo-slumming”, to analyse evolving tourism practices in modern cities, practices that are considered here as tourism’s new frontiers.

However, as tourism transforms cities, the process itself is now of interest to tourists and thus becomes a resource for sector businesses (Naef, 2018). Yet studies about the touristification of urban transformation are still quite rare. This analysis aims to fill this gap by looking at the way a process, such as some spectacular, rapid or radical transformation of the urban fabric, can become a touristic resource associated with specific narratives and representations. In this context, the tourist gaze (Urry, 2002) is directed on a resource characterised by its ongoing change.

Urban tourism in megacities is a rather recent research topic. There is a dearth of literature on urban tourism in Indian megacities, especially Mumbai. Though much research has looked into slum tourism activities, other urban tourism aspects have been kept aside. The chapter aims to present a different perspective of leisure tourism in Mumbai. After introducing some contextual background information on the city, the chapter examines critically official tourism communication and policies by tackling the spatiality of tourism and the geographical clusters in the city. It attempts to understand the consumption patterns of various tourists' groups and looks into recent tourism developments.

This paper aims to provide answers to the question: “What are the key innovative strategies needed for future tourism in the world?” At the outset, this paper redefines the word “innovation” in the context of the hospitality and tourism industry. It then captures the essence of 13 proceeding papers on innovative initiatives in 17 countries and presents concluding remarks to this Worldwide Hospitality and Tourism Themes (WHATT) theme issue on innovation (v. 11 n. 2, 2019).

This paper draws from a wide spectrum of innovation types, concepts, strategies, suggestions and solutions written by 24 authors, who cumulatively have valuable and diverse experience in managing, operating, teaching, researching and consulting on innovation.

Innovation is relevant to all macro- and micro-level aspects of all industries. In conclusion, to identify common elements in all 13 papers, the author presents a shorter definition: “Innovation is the art of implementing new ideas to improve productivity, products and services, while enhancing customer satisfaction, revenues and profitability”. In addition, he emphasizes that innovation needs vision, mission and passion!

This research contributes to the emerging research theme of innovation in the hospitality and tourism industry and extends/re-defines the word: “innovation”.

There are significant practical implications in terms of industry approaches to use innovative strategies across the world.

Readers who are interested in international best practices of hospitality and tourism would benefit from this paper.

This paper aims to undertake an ideal-typical analysis of the implications of overtourism on employment at the level of the destination.

The paper offers a theoretical analysis that uses as a starting point a traditional labour market model to explore the employment implications of a labour demand shock as a result of overtourism at a destination level. Although a theoretical exploration, examples are provided offering empirical support for the theoretical propositions.

Overtourism may lower nominal and real wages, further deepen divisions in an already divided labour market (particularly between local and migrant workers), increase productivity without its benefits accruing to the worker and result in deterioration of working conditions. The study also sets tourism employment within a broader politico-economic framework of neoliberalism.

This study offers scope for further empirical testing of hypothesized relationships. It also provides a platform to adopt and adapt the theoretical propositions to suit different contexts.

This study uses overtourism as an ideal-type, combined with an analysis of the labour market to theorise the impacts of a labour demand shock.

过度旅游以及旅游工作者的就业结果: 对劳动力市场的影响

就过度旅游对当地就业的影响进行理想类型分析。

以传统劳动力市场模型为出发点, 对因过度旅游引起的劳动力需求冲击进而给当地就业带来的影响进行理论探索与分析。虽为理论探索, 本文也提供实证案例以支持有关理论观点。

过度旅游可能会降低名义和实际工资, 造成本已分割的劳动力市场的进一步分割（特别是在当地和外地劳动者之间）, 提高生产力但并不惠及其劳动者, 并导致工作环境恶化。本研究将旅游就业置于广义新自由主义政治经济框架下进行讨论。

将过度旅游作为一种理想类型, 并与劳动力市场分析相结合, 以理论化劳动力需求冲击所带来的影响。

为进一步实证测试假设关系提供机会。为不同背景下采纳和适应有关理论观点提供平台。

El exceso de turismo y las repercusiones en el empleo turístico: Impactos en los mercados laborales

Realizar un análisis típico-ideal sobre cómo la masificación turística de los destinos influye sobre el empleo.

Un análisis teórico que utiliza como punto de partida el modelo de mercado laboral tradicional para explorar las implicaciones que la masificación de los destinos turísticos tiene sobre la demanda de trabajo. La investigación proporciona ejemplos que respaldan empíricamente las proposiciones teóricas.

Los excesos turísticos tienden a reducir los salarios nominales y reales, a profundizar aún más las divisiones de un mercado laboral ya dividido (en particular entre los trabajadores locales y los migrantes), a aumentar la productividad sin que sus beneficios repercutan en el trabajador y a provocar un deterioro de las condiciones de trabajo. El estudio también sitúa el empleo en el sector del turismo dentro del marco político-económico, más amplio, del neoliberalismo.

Utiliza la masificación turística, como “ideal-típico”, junto con un análisis del mercado laboral turístico para teorizar sobre los impactos en la demanda laboral.

Ofrece la posibilidad de realizar más investigaciones empíricas a partir de las relaciones hipotéticas postuladas. Proporciona una plataforma para adoptar y adaptar las proposiciones teóricas para que se adecúen a diferentes contextos.

This paper aims to explore how overseas visitors experience off‐the‐beaten‐track areas and everyday life in London.

Initially scoped through quantitative research using visitor surveys involving some 400 respondents, the study was subsequently developed through qualitative research: 49 semi‐structured interviews with visitors from a wide range of countries.

These areas offer city visitors opportunities to create their own narratives and experiences of the city, and to build a cultural capital in a convivial relationship with other city users. At the same time, visitors contribute to the discovery of new areas for tourism ‐ and in some sense the creation of new places to visit.

Further research in other areas of London and in other world tourism cities is needed to develop ideas discussed here.

Subtler forms of tourism marketing are required to develop the potential of areas like those discussed in the paper.

Some tourists and residents enjoy a convivial and complementary relationship in area development.

The paper focuses on everyday life as an element in the attraction that cities exert for tourists, and on the visitors' contribution to recreating the city.