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Article
Publication date: 27 September 2018

Lan Ye, Wei Yang and Weiming Lin

This paper aims to share some experiences and practical activities related to the use and management of usage data in the Digital Resource Acquisition Alliance of Chinese…

Abstract

Purpose

This paper aims to share some experiences and practical activities related to the use and management of usage data in the Digital Resource Acquisition Alliance of Chinese Academic Libraries (DRAA) as a reference for library consortia engaged in providing usage statistics services of e-resources to member libraries.

Design/methodology/approach

A literature review and online survey are used to analyze the research and practice of e-resources usage statistics conducted internationally. The case of DRAA is introduced to present how DRAA develops usage statistics services and promotes the implementation of the Standardized Usage Statistics Harvesting Initiative (SUSHI) to deliver usage statistics to member libraries. Future developments and enhancements are also described.

Findings

The main actions taken by DRAA to develop usage statistics services are as follows: development of the DRAA Usage Statistics Portal to provide a single point of access to usage statistics from participating publishers on behalf of member libraries; development of a SUSHI client, taking the lead in promoting SUSHI implementation to automatically obtain usage statistics in Chinese academic libraries; establishment of a working group on usage statistics and the China Academic Library and Information System/DRAA Standards and Recommended Practices Research Task Group to form a long-term mechanism for monitoring and gathering usage statistics; and strengthening of the understanding and application of standards and best practices for libraries and vendors in China. Scheduled enhancements in the future include a deep analysis and utilization of usage statistics, the promotion of Counting Online Usage of NeTworked Electronic Resources and SUSHI to Chinese academic resource publishers and raising awareness about normalizing usage statistics.

Originality/value

This paper has pertinence and wider implications for library consortia engaged in providing e-resources usage statistics services to member libraries.

Details

The Electronic Library, vol. 36 no. 6
Type: Research Article
ISSN: 0264-0473

Keywords

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Article
Publication date: 28 September 2010

Fei Xu

The purpose of this paper is to provide a library with useful information about selection criteria for an electronic resource assessment system and practical assistance on…

Abstract

Purpose

The purpose of this paper is to provide a library with useful information about selection criteria for an electronic resource assessment system and practical assistance on how to implement efficiently such a system.

Design/methodology/approach

The paper is based on literature review, desk research, and implementation experience.

Findings

The paper identifies a number of homegrown, open‐source, and commercial electronic resource assessment systems and discusses their selection criteria. Based on the implementation of 360 Counter, the paper details the efficient way to implement the system.

Originality/value

Collecting usage statistics is very important to make informed and well‐rounded collection decisions. Libraries are seeking suitable measuring tools to meet their needs. This paper reviews several electronic resource assessment systems, discusses the selection criteria and implementation process of 360 Counter, and detailed learned lessons as well. Future directions for usage statistics are also explored. It is believed that the deployment experience should be instructive when carrying out similar projects.

Details

Program, vol. 44 no. 4
Type: Research Article
ISSN: 0033-0337

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Article
Publication date: 1 September 2006

Peter T. Shepherd

Using COUNTER‐compliant statistics, the purpose of this study is to conduct an in‐depth analysis of usage of online journals in a group of major UK universities.

Abstract

Purpose

Using COUNTER‐compliant statistics, the purpose of this study is to conduct an in‐depth analysis of usage of online journals in a group of major UK universities.

Design/methodology/approach

The paper describes in detail developments, as well as other progress made on COUNTER since the 2003 Northumbria conference. It also addresses the practical challenges faced by vendors and librarians in implementing COUNTER, and concludes with future plans for the project.

Findings

The study team has successfully collected and validated a considerable set of journal usage, subscription and cost data and has assisted in the testing and validation of the “successful full‐text article request” as a possible unit of measurement of “usage” that can be applied consistently and reliably across all publishers.

Originality/value

The paper shows how usage relates to costs, institution profile and subject spread and develops a set of measures that are likely to be used more widely as indicators of the value of online journals.

Details

Performance Measurement and Metrics, vol. 7 no. 3
Type: Research Article
ISSN: 1467-8047

Keywords

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Article
Publication date: 1 January 2006

Angela Conyers

This paper sets out to consider the importance of statistical measures for any study of the impact of electronic services and to describe how relevant statistics can be…

Abstract

Purpose

This paper sets out to consider the importance of statistical measures for any study of the impact of electronic services and to describe how relevant statistics can be collected and analysed.

Design/methodology/approach

It is based on the results of two complementary research projects at evidence base, the first, the e‐measures project, working with UK higher education libraries on establishing a set of national and local measures for electronic services, and the second, a study and analysis of usage statistics for four publisher deals within the NESLi2 initiative.

Findings

The e‐measures project has demonstrated some of the issues involved in the collection of reliable usage statistics, while the NESLi2 study has developed a framework for analysis which can be applied more widely. The successful introduction of COUNTER compliance has created a more reliable statistical basis for this analysis.

Research limitations/implications

The NESLi2 study covered only a limited time period (January 2003‐June 2004) and its findings remain confidential. The study is now being extended to cover the whole of 2004 and it is hoped that agreement will then be obtained to publish some of the major findings.

Practical implications

The NESLi2 report contains a number of recommendations that are designed to help higher education libraries with the management and analysis of statistical measures. These, and other initiatives, are discussed.

Originality/value

The paper is of interest particularly to higher education libraries that wish to gain a more accurate picture of their use of electronic services. The methods of analysis described will also be relevant to other types of library.

Details

Performance Measurement and Metrics, vol. 7 no. 1
Type: Research Article
ISSN: 1467-8047

Keywords

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Article
Publication date: 24 May 2013

Manorama Tripathi and V.K.J. Jeevan

The purpose of this paper is to highlight the importance of quantitative and qualitative analysis of the usage of e‐resources in academic libraries. It also describes…

Abstract

Purpose

The purpose of this paper is to highlight the importance of quantitative and qualitative analysis of the usage of e‐resources in academic libraries. It also describes various studies undertaken to study the users' behavior and attitude towards e‐journals.

Design/methodology/approach

The paper provides a comprehensive review of the recent published literature on the importance of the usage statistics of e‐resources subscribed to by the academic libraries.

Findings

The findings show that the usage statistics help in studying and evaluating the users' behavior in an online environment. The library services can be extended and modified, to reflect user interests suiting the users the most, in the light of the evaluation and analyses done.

Originality/value

The paper has pertinence and wider implications for library staff engaged in providing e‐resources' services to readers.

Details

Library Review, vol. 62 no. 3
Type: Research Article
ISSN: 0024-2535

Keywords

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Article
Publication date: 1 December 2004

Angela Conyers

Purpose. Describes the work of the e‐measures project, which aims to produce a set of statistics for measuring electronic information services in UK higher education…

Abstract

Purpose. Describes the work of the e‐measures project, which aims to produce a set of statistics for measuring electronic information services in UK higher education libraries, to be used nationally as part of the Annual Library Statistics produced by the Society of College, National and University Libraries (SCONUL) and locally for library decision making and user support. Design/methodology/approach. A group of 25 higher education libraries are piloting a range of 21 e‐measures covering holdings, usage and costs of electronic services. Data collected over a four‐month period in phase 1 are currently being analysed and a review of issues raised will inform case studies planned for phase 2. Findings. Issues raised by phase 1 of the project are presented here. Reports from pilot libraries illustrate both the importance of the work being undertaken and its complexity. Research limitations/implications. The project has highlighted the issues involved in the collection of data for measuring use of electronic information services and drawn attention to the difficulties in getting reliable, consistent data. Practical implications. After testing by the pilot libraries, selected e‐measures will be incorporated into the SCONUL Annual Library Statistics, to be collected on a regular basis by all SCONUL libraries. Libraries will also have a greater understanding of their use of electronic resources through the guidance and support provided by the project. Originality/value. This paper, in describing the results of phase 1 of the e‐measures project, increases awareness of the project and the understanding of the issues involved in collecting data for e‐measures.

Details

VINE, vol. 34 no. 4
Type: Research Article
ISSN: 0305-5728

Keywords

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Article
Publication date: 11 September 2007

Arthur Hendricks

This paper aims to describe the development of the Standardized Usage Statistics Harvesting Initiative (SUSHI) standard, and its applications and impact on libraries.

Abstract

Purpose

This paper aims to describe the development of the Standardized Usage Statistics Harvesting Initiative (SUSHI) standard, and its applications and impact on libraries.

Design/methodology/approach

The information is based on a questionnaire survey conducted by the author. Inquiries were sent to members of the National Information Standards Organization (NISO) Committee SU responsible for producing the SUSHI standard.

Findings

Four out of six members responded to the survey including Ted Fons from Innovative, Oliver Pesch from Ebsco, and Ted Koppel from Ex Libris. One member responded but did not want to be quoted.

Originality/value

Provides information on the development of a library aid.

Details

Library Hi Tech, vol. 25 no. 3
Type: Research Article
ISSN: 0737-8831

Keywords

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Article
Publication date: 13 November 2017

Lorraine Estelle

Librarians need to measure returns on the investments that they make, and for digital content, the COUNTER Code of Practice for usage statistics is an important metric…

Abstract

Purpose

Librarians need to measure returns on the investments that they make, and for digital content, the COUNTER Code of Practice for usage statistics is an important metric. The paper aims to discuss these issues.

Design/methodology/approach

This paper is a viewpoint.

Findings

Release 5 of the Code of Practice has been developed to make it easier for publishers to be compliant. It can be adapted and extended as digital publishing changes over the years.

Originality/value

Release 5 consists of four master reports, a reduced number of metrics and additional attributes. These will enable librarians to roll up or drill down through reports with ease, eliminating the need for the kinds of special-purpose reports required previously.

Details

Performance Measurement and Metrics, vol. 18 no. 3
Type: Research Article
ISSN: 1467-8047

Keywords

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Article
Publication date: 29 June 2012

Pat Barclay, Angela Conyers, Claire Creaser and Sonya White

Increased use and changes in the way e‐resources are delivered led some libraries to question the detail of some of the definitions used and particularly to suggest that…

Abstract

Purpose

Increased use and changes in the way e‐resources are delivered led some libraries to question the detail of some of the definitions used and particularly to suggest that statistics required by SCONUL did not always match the requirements or practice of the libraries themselves. The purpose of this paper is to explore a set of e‐measures.

Design/methodology/approach

A pilot project was set up to test a set of e‐measures, sufficiently robust to give confidence in their use in a national/international context and in benchmarking individual libraries. A total of 20 SCONUL members made quarterly returns during 2009‐10. During the year, categories and definitions were adjusted in the light of comments received. A workshop was held to exchange views and inform the decision on what went into the new return.

Findings

It was clear from the start that practice varied, and compromise would be required. Foremost among the changes are: inclusion of e‐resources held within databases in the count of titles; count of free titles or titles purchased in previous years; inclusion of database searches; separation of costs of different types of e‐resource.

Originality/value

The SCONUL statistics are a tool and servant of the members, helping libraries to run more effectively, and at the same time providing valuable evidence on UK academic libraries and their activities to the wider world. The new e‐measures questions will provide a reliable picture of the use of e‐resources across the sector and be useful to libraries individually or in benchmarking groups in assessing their own usage.

Details

Performance Measurement and Metrics, vol. 13 no. 2
Type: Research Article
ISSN: 1467-8047

Keywords

Content available
Article
Publication date: 1 December 2003

Abstract

Details

Program, vol. 37 no. 4
Type: Research Article
ISSN: 0033-0337

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