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1 – 5 of 5Andres Coca-Stefaniak, Alastair M. Morrison, Deborah Edwards, Nelson Graburn, Claire Liu, Philip Pearce, Can Seng Ooi, Douglas G. Pearce, Svetlana Stepchenkova, Greg W. Richards, Amy So, Costas Spirou, Keith Dinnie, John Heeley, László Puczkó, Han Shen, Martin Selby, Hong-bumm Kim and Guoqing Du
Dongfeng Liu and Robert Wilson
This study examines the negative impacts of mega sporting events on host cities and the relationship between negative impacts and the travel intentions of potential international…
Abstract
This study examines the negative impacts of mega sporting events on host cities and the relationship between negative impacts and the travel intentions of potential international tourists. Data were collected from Shanghai University students, who were asked about their international travel experiences, London Games awareness, the perceived negative impacts of the Games on London and their travel intentions during the London Games. Travel inconvenience was the most negative impact recorded, followed by price inflation, security and crime concern, risk of disease and pollution and environment concern. Respondents were unsure about any negative impact on service quality degradation. Negative impacts did not vary according to age or gender. Travel inconvenience and price inflation were found to be significantly but negatively related to intention to travel.
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Josildete Pereira de Oliveira, Luciano Torres Tricárico, Diva de Mello Rossini and Carlos Alberto Tomelin
This study began with the following question: how hospitality concepts have contributed to the quality of cities and to the qualification of urban tourist destinations. Therefore…
Abstract
Purpose
This study began with the following question: how hospitality concepts have contributed to the quality of cities and to the qualification of urban tourist destinations. Therefore, the purpose of this paper is to analyze the historical evolution of the concepts of hospitality and their implications in the contemporary concept of the hospitality of the built space.
Design/methodology/approach
In this study an analytical empirical approach was used, focusing on the concepts and paradigms that support the studies of the hospitality of built space. The method was based on the representation of hospitality as spatial reading indexes according to the categories of analysis: identity, accessibility, and readability, as stated by Grinover (2007), Raymond (1997) and Lynch (1997). The empirical study, in the Brazilian context, took as its object of analysis the urban hospitality of the three cities that were capitals of Brazil throughout its history: Salvador da Bahia, Rio de Janeiro and Brasília.
Findings
The results of the research confirm the pertinence of the categories of analysis proposed for the understanding of hospitality of the built space and proposes other categories of analysis related to accessibility in its interfaces with identity and readability.
Practical implications
This study can contribute with new understandings in the field of the hospitality of the built space as support to public managers and trade tourist managers that can give quality to the urban space for tourists, and for the citizens as well. Because, in the Brazilian context, the formulation of public policies for public transport services, mobility, accessibility and recreation areas are linked to public managers; in the same way that private initiatives and incentives for leisure, entertainment, and tourism are linked to the managers of the tourist trade.
Originality/value
New possibilities of the understanding of urban hospitality in tourist destinations by the categories of analysis listed – identity, readability and accessibility. Accessibility was the spatial condition that most needed attention as urban hospitality in the Brazilian tourist destinations studied. Otherwise, a contribution was made to the area of study in urban hospitality, given the scarcity of scientific literature on the subject.
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This paper aims to serve as an introduction to a rather under-researched field. It aims to provide a conceptual definition of destination management organisations (DMOs) serving…
Abstract
Purpose
This paper aims to serve as an introduction to a rather under-researched field. It aims to provide a conceptual definition of destination management organisations (DMOs) serving as leadership networks in destinations drawing on what is to be called the DMO Leadership Cycle – a guiding framework integrating the perspectives of management, governance and leadership to influence destination development trajectories.
Design/methodology/approach
A synthesis of the extant literature on destination management and governance, coupled with the latest academic contributions in destination leadership serves to uncover the existence of a gap in the way leadership is seen in the underpinned domain. DMOs are conceptualised and their role in serving as leadership networks in destinations is then critically discussed.
Findings
Perspectives of destination management, governance and leadership and their interaction with one another is fundamental to DMOs serving as leadership networks. The paper provides justification for and indicative definition of contemporary DMOs serving as leadership networks in destinations.
Research limitations/implications
The conceptual nature of this paper calls for empirical evidence where DMOs serving as leadership networks are further investigated in practice and across diverse political and economic contexts.
Practical implications
This paper aims to shape destination leadership practice by introducing an alternative, yet inclusive approach to leadership focussing on collective orchestration in destinations undertaken by DMO networks.
Social implications
The paper aims to trigger a discussion on the importance of all-encompassing and integrative leadership as a means for widening participation across diverse destination groups; to serve as an input into and ultimately – shape policy development.
Originality/value
This discussion provides an alternative perspective to the way we see leadership in destinations. The paper argues that “impactful” leadership is rather embedded in a formal structure and distributed in nature.
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Bernard M. Kitheka, Elizabeth D. Baldwin, David L. White and Daniel N. Harding
The purpose of this paper is to try to understand the process of community building that helped transform the City of Chattanooga to become one of the greenest cities in the…
Abstract
Purpose
The purpose of this paper is to try to understand the process of community building that helped transform the City of Chattanooga to become one of the greenest cities in the country and why the sustainability program worked for Chattanooga.
Design/methodology/approach
In total, 30 key informants, identified through snowball sampling, were interviewed. To corroborate the interview data, numerous documents were reviewed and repeat field visits to Chattanooga and surrounding area conducted over a period of three-and-a-half years. Interview data were analyzed using MAXQDA qualitative data analysis software.
Findings
Findings show that the transformation process from “the dirtiest city in America” to “green city” was mainly a community agenda. Led by concerned private citizens and visionaries, Chattanooga went through aggressive community mobilization, citizen empowerment and participation in environmental improvement, building of social capital and economic revitalization.
Research limitations/implications
Research limitations include under coverage and researcher bias.
Practical implications
Lessons for cities that share the same industrial history as Chattanooga.
Social implications
Community-building and community participation can work in a collectivist culture.
Originality/value
The lead author collected the data, conducted analysis and did all the writing with mentoring from the co-authors.
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