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Article
Publication date: 26 October 2020

Hamidah Nayati Utami, Bambang Eka Cahyana, Umar Nimran and Mohammad Iqbal

This research was conducted with the aim of examining and explaining the effect of strategic leadership, corporate governance, organizational culture, business…

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1259

Abstract

Purpose

This research was conducted with the aim of examining and explaining the effect of strategic leadership, corporate governance, organizational culture, business infrastructure and corporate alignment as determinants of corporate hospitality; testing and explaining the direct effects of corporate hospitality and corporate sustainability.

Design/methodology/approach

This research used a quantitative approach with a survey method. The research population was all subsidiaries, branches and departments in PT Pelindo 1 (Persero). The sample size in this research was n = N = 61, which covered 5 subsidiaries, 17 branches and 39 directorates at PT Pelindo 1 (Persero). Data analysis was done with inferential statistics using WarpPLS analysis using the help of WarpPLS package computer programs.

Findings

There is a significant and positive direct effect between Strategic Leadership, Corporate Culture, Corporate Governance, Business Infrastructure and Corporate Alignment on Corporate Hospitality which means higher Strategic Leadership, Corporate Culture, Corporate Governance, Business Infrastructure and Corporate Alignment will result in a higher Corporate Hospitality. The analysis also shows that there is a significant and positive indirect effect between Strategic Leadership, Corporate Culture, Corporate Governance, Business Infrastructure and Corporate Alignment on Corporate Sustainability through Corporate Hospitality which means higher Strategic Leadership, Corporate Culture, Corporate Governance, Business Infrastructure and Corporate Alignment will lead to higher Corporate Sustainability through Corporate Hospitality.

Originality/value

The originality of this research can be proven from the lack of research on hospitality. Some other research on hospitality, mostly doing research at airports, hospitals and hotels. However, this research was conducted at the port, where company friendliness is a discipline that includes many marketing studies.

Details

International Trade, Politics and Development, vol. 4 no. 2
Type: Research Article
ISSN: 2586-3932

Keywords

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Book part
Publication date: 15 July 2009

Seonghee Oak and Raghavan J. Iyengar

Prior research suggests that hospitality firms behave differently than other firms in terms of financing and investment issues. Such behavior may be attributable in part…

Abstract

Prior research suggests that hospitality firms behave differently than other firms in terms of financing and investment issues. Such behavior may be attributable in part to agency problems and corporate governance structures in hospitality firms. This paper contains a report of an investigation into whether corporate governance mechanisms differ in hospitality firms relative to other industries. Our findings suggest that hospitality firms are more likely to experience agency problems than are nonhospitality firms. Hospitality firms have lower governance control mechanisms, better financial performance and higher-quality earnings than nonhospitality firms. An understanding of corporate governance control mechanisms helps to reduce agency problems and improves the hospitality firm's performance in the hospitality corporation.

Details

Advances in Hospitality and Leisure
Type: Book
ISBN: 978-1-84855-675-1

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Article
Publication date: 1 April 1990

John Ramsay

Recent developments in the UK corporatehospitality industry are outlined. Theprogressively more favourable media attention paidto corporate hospitality is assessed and…

Abstract

Recent developments in the UK corporate hospitality industry are outlined. The progressively more favourable media attention paid to corporate hospitality is assessed and the dangers involved in such developments are discussed.

Details

Management Decision, vol. 28 no. 4
Type: Research Article
ISSN: 0025-1747

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Book part
Publication date: 24 June 2017

Lukman Raimi

The chapter discusses Corporate Social Responsibility (CSR) with appropriate theoretical framings with the intent of creating a deeper understanding and application of CSR…

Abstract

The chapter discusses Corporate Social Responsibility (CSR) with appropriate theoretical framings with the intent of creating a deeper understanding and application of CSR theories in Ibero-America’s hospitality industry. The research method is a qualitative research approach relying on critical review of scholarly articles on CSR theories. The sourced articles were critically discussed and analysed to fit the needs of the hospitality industry in Ibero-America. The shareholder/agency, stakeholder, legitimacy, instrumental, social contract, conflict, green and communication theories were identified as the eight dominant theories of CSR with diverse applications in the hospitality industry. The CSR theories discussed are not exhaustive, as there are emerging theories that explicate CSR in different contexts. The implication is that better understanding and application of CSR theories would strengthen conceptual, theoretical and empirical research in Ibero-America. The CSR theories are useful sources of information for practitioners for designing corporate CSR policies as well as providing scholars with sound theoretical framework for academic research. The chapter is a novel attempt at bridging theory and practice in the field of CSR, as well enriching the understanding of this concept among both practitioners and scholars in Ibero-America.

Details

Corporate Social Responsibility and Corporate Governance
Type: Book
ISBN: 978-1-78714-411-8

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Article
Publication date: 31 May 2011

Robert J. Harrington and Michael C. Ottenbacher

The purpose of this paper is to assess the level of strategic management topic representation within the academic field of hospitality. The study addresses the following…

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21417

Abstract

Purpose

The purpose of this paper is to assess the level of strategic management topic representation within the academic field of hospitality. The study addresses the following questions: what is the frequency of articles related to the topic of strategy in recent hospitality journals? How does the content of these articles differ from the more general field of strategic management? And, what are the potential gaps where researchers in the hospitality field can make contributions?

Design/methodology/approach

This study looks at the number and percentage of strategy-related articles published in leading hospitality journals for 2005 through 2009. The determination of the percentage of strategy-related articles published and categorizing these articles by key strategy topic area required several steps: defining strategic management as an academic area within hospitality; determining key strategy topic areas and key words or terms; and defining characteristics of the hospitality field that may impact what is and what is not strategic management in hospitality. Hospitality journal articles were then coded as strategy-related or other, and (if determined to be strategy-related) the articles were categorized into one of ten key topic areas.

Findings

Overall strategy articles represent about 27 percent of the total journal articles from the five-year period. In comparing hospitality journals to the sole top-tier business journal focusing on strategy, this study indicates differences exist among key topic areas of focus. These differences seem to indicate that researchers in general strategic management tend to focus on less applied and more theoretical notions of strategy where researchers in hospitality strategic management tend to focus on more tactical methods when addressing questions of strategy.

Research limitations/implications

The limitations of this study are: the study focuses on four hospitality journals and the top-rated general strategy journal; and categorizing strategy articles was done using inter-judge reliability by the authors. Future research might identify a socially constructed definition of strategic management in hospitality.

Practical implications

The importance of strategic management and strategic thinking in hospitality and hospitality research has never been greater. With increasing turbulence in the global environment, the field of hospitality (and its related research) must assess and provide strategic approaches to address challenges and opportunities for the future.

Originality/value

The value of this study is in providing an overview of what has been studied in hospitality strategy in the recent past and pointing out future research opportunities for hospitality strategic management issues.

Details

International Journal of Contemporary Hospitality Management, vol. 23 no. 4
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 24 May 2013

Dzingai Kennedy Nyahunzvi

The purpose of this paper is to determine the nature and adequacy of corporate social responsibility (CSR) reporting among Zimbabwe's hotel groups.

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4763

Abstract

Purpose

The purpose of this paper is to determine the nature and adequacy of corporate social responsibility (CSR) reporting among Zimbabwe's hotel groups.

Design/methodology/approach

Content analysis was used to examine websites, annual reports and mission statements of Zimbabwe's hotel groups.

Findings

Zimbabwe's hotel groups gave primacy to financial performance rather than social and environmental themes in their CSR reporting. In comparative terms, the hotel groups lag behind some of their developed world's counterparts in CSR reporting.

Research limitations/implications

Future studies may examine the actual CSR practices adopted by Zimbabwe's tourism and hospitality sector. Research efforts should also be directed towards producing a framework to guide the effective design of CSR dedicated pages on corporate websites.

Practical implications

The research findings suggest that CSR initiatives and reporting are still a peripheral issue among Zimbabwe's hotel groups. A need for legal compulsion and third party verification to enhance the hotel groups' CSR reporting was identified. Further, the crafting of CSR policies and their institutionalization are complementary moves that should be adopted by the hotel groups.

Originality/value

This is perhaps one of the first papers exploring CSR reporting in the Zimbabwean hospitality context in particular, and the developing world in general. It is hoped that this paper stimulates further research involving the CSR practices and reporting of the entire tourism and hospitality supply chain in the developing world context.

Details

International Journal of Contemporary Hospitality Management, vol. 25 no. 4
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 10 August 2020

Victoria Matteucci

The purpose of this paper is to identify possible benefits hospitality companies may derive from their corporate social responsibility (CSR) commitments and to explore…

Abstract

Purpose

The purpose of this paper is to identify possible benefits hospitality companies may derive from their corporate social responsibility (CSR) commitments and to explore further value opportunities for these organisations through an alternative approach in their selection of sustainable initiatives.

Design/methodology/approach

This paper uses secondary data collected from publications on corporate websites, accompanied by third-party supporting internet-based evidence, for three contrasting companies as follows: Hilton Worldwide Holdings, Inc. (Hilton), Meliá Hotels International (Meliá) and Sun Limited (Sun). Sustainability endeavours for Goals 8, 12 and 17 are analysed and opportunities for inter-sectoral partnerships and customer-centric experiences are considered for these brands to establish value opportunities.

Findings

The paper concludes that by integrating sustainable efforts to brand personality, hospitality companies can devise genuine goals, organically incorporating these to the brands’ vision, reinforcing brand equity and creating value, while increasing customer loyalty.

Originality/value

Three diverse organisations were selected for the study. Hilton and Meliá have a worldwide presence and are headquartered in the USA and Spain, respectively, while the third company, Sun, is a relatively smaller example, with properties located in the region of the Indian Ocean. The contrasting selection and comparison of hospitality companies display different approaches in their United Nations sustainable development goals (UN SDGs) efforts as part of their corporate social responsibility offering an ample perspective. The consideration of brand personality and stakeholder priorities offers alternative criteria for selecting CSR efforts in the hospitality industry.

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Book part
Publication date: 31 December 2010

Piotr Zientara and Paulina Bohdanowicz

Hospitality, constituting an essential component of the tourism industry, is a sector characterized by many feasible opportunities to cut carbon dioxide emissions and to…

Abstract

Hospitality, constituting an essential component of the tourism industry, is a sector characterized by many feasible opportunities to cut carbon dioxide emissions and to reduce the use of resources. Hence this chapter, drawing on the concept of corporate social responsibility (CSR), focuses on the way the hospitality sector copes with climate change. Its principal aim is to show what international hospitality companies, which are regarded as pioneers of CSR-inspired environmentalism, have done to mitigate the effects of global warming. In doing so, the chapter critically examines innovative measures and instruments introduced by top hotel chains within their CSR programs with an aim of reducing their carbon footprint. It lays emphasis on the practical dimension, highlighting the nature and effectiveness of concrete initiatives, and the issues that arise during the implementation process. The chapter concludes by providing specific managerial-policy guidelines, thereby contributing to the dissemination of best practice, and suggestions for further research.

Details

Tourism and the Implications of Climate Change: Issues and Actions
Type: Book
ISBN: 978-0-85724-620-2

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Article
Publication date: 23 July 2020

Sylvie-Cecile Luiten

The concepts of corporate social responsibility (CSR) and their link to the United Nations sustainable development goals (UN SDGs) are increasingly important, however…

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1145

Abstract

Purpose

The concepts of corporate social responsibility (CSR) and their link to the United Nations sustainable development goals (UN SDGs) are increasingly important, however prior research on this topic is limited, especially in the hospitality industry. The purpose of this paper is to contribute to greater knowledge on the subject and determine how other hospitality organizations should move forward the two topics were researched using a framework relating to the triple-bottom-line concept with reference to case studies of three hospitality corporations – Hyatt Hotels Corporation, Scandic Hotels AB and the Walt Disney Company.

Design/methodology/approach

Most large hotel corporations now report their CSR activities on their corporate websites, which is the most accessible format to find information on activities, and so secondary research was conducted to draw on this. Additional secondary research was undertaken from October 2019 – May 2020 using a number of journal databases including Sage Journals, Emerald Journals, the E-library of the UNWTO and Taylor and Francis Academic Journals. Third-party sites were also leveraged including CSR-Hub, The United Nations and Forbes.

Findings

While all three corporations mention their efforts in relation to the sustainable development goals, commitment on what activities contribute to which goals was difficult to discern. Furthermore, while there are some activities that all three contribute to, there are many best practices that could be shared across the industry.

Originality/value

Though the research was limited to secondary sources, the topic is largely unresearched and has the potential to suggest best-practices available more widely across the industry.

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Article
Publication date: 1 June 2012

Adrian Devine and Frances Devine

The economic recession, which began in late 2007 has, and will continue to have, repercussions for the events industry. Unemployment and inflation coupled with shrinking…

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5335

Abstract

Purpose

The economic recession, which began in late 2007 has, and will continue to have, repercussions for the events industry. Unemployment and inflation coupled with shrinking public and private sector budgets have made the operating environment difficult. The purpose of this paper is to discuss how the recession and the austerity measures that followed have affected UK events – and will continue to do so.

Design/methodology/approach

Some previous research has argued that a downturn in the economy can stimulate creativity and innovation. This paper lends some support to this argument as it examines how the recession has forced the organising committee of one of Europe's most prestigious international youth football (soccer) tournaments to “think beyond the football” and start to look at innovative ways to off‐set the cuts in its funding. The paper focuses on the Northern Ireland Milk Cup Youth Football Tournament, which is regarded as one of the most prestigious youth football tournaments in Europe.

Findings

Based on data gathered from various stakeholders via interviews and focus groups the paper discusses how the tournament can generate extra revenue from gate receipts, corporate hospitality, merchandising, programming, sponsorship and marketing.

Practical implications

Event organisers can learn two important lessons from this study: first, the current economic climate is challenging but they should try and think “outside the box” as challenges can present opportunities; and second, consult and collaborate with event stakeholders, as their insight and ideas may prove invaluable in these challenging times.

Originality/value

This paper fulfils an identified need to study the impact of the recession on the events industry.

Details

International Journal of Event and Festival Management, vol. 3 no. 2
Type: Research Article
ISSN: 1758-2954

Keywords

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