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Article
Publication date: 25 February 2014

Drivers of corporate community involvement and challenges in measuring its impact

Denni I. Arli and Jack Cadeaux

The aim of this study is to explore drivers of corporate community involvement (CCI) initiatives and the challenges faced by companies in measuring the social impact of…

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Abstract

Purpose

The aim of this study is to explore drivers of corporate community involvement (CCI) initiatives and the challenges faced by companies in measuring the social impact of their initiatives in Australia.

Design/methodology/approach

The authors conducted semi-structured interviews with various corporate social responsibility (CSR) or CCI managers from Australian companies and their not-for-profit (NFP) partners. The final sample consists of 27 managers from a mix of industries.

Findings

The study shows that stakeholder's salience may have an impact on CCI activities, especially in the area of measurements and reporting activities. Moreover, while some companies have attempted to measure the social impact of their initiatives, a large number of companies have not. This is all the more surprising given the recent focus in marketing on accountability and measurement. The results show three challenges: lack of interest, lack of resources and lack of consensus. Subsequently, the authors offer some research propositions to underline these challenges.

Originality/value

This study focuses on CCI which is one of the most visible parts of corporate social responsibility (CSR). It draws on interviews with various managers in charge of companies' CSR or CCI.

Details

Social Responsibility Journal, vol. 10 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/SRJ-10-2012-0116
ISSN: 1747-1117

Keywords

  • Australia
  • Corporate social responsibility
  • Society
  • Social impact
  • Corporate communityinvolvement

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Article
Publication date: 19 January 2015

A cross-cultural analysis of factors influencing choice in volunteering activities

Evan H. Offstein, Rebecca M. Chory and J. Stephen Childers Jr

– This study aims to offer insights into the contextual and situational variables that influence volunteering choices.

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Abstract

Purpose

This study aims to offer insights into the contextual and situational variables that influence volunteering choices.

Design/methodology/approach

An analysis of European and US business students’ volunteering experiences is performed. Cross-cultural and experiential outcomes are compared and contrasted at both the undergraduate and graduate levels.

Findings

A majority of volunteering decisions are made without thoughtful reflection, based on convenience in an effort to reduce personal hardship, and influenced heavily by institutional and organizational structures.

Originality/value

These results call into question the notion that volunteering-related choices are deeply personal, purposeful and/or reflective decisions. Moreover, the findings begin to explain why volunteerism continues to be dogged by labels such as “ineffective”, “inefficient” or “lacking in value” when benchmarked against expectations.

Details

Competitiveness Review, vol. 25 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/CR-05-2013-0054
ISSN: 1059-5422

Keywords

  • Ethics
  • Volunteerism
  • Management
  • Comparative and cross-cultural HRM
  • Job/employee attitudes

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