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1 – 10 of over 14000This study aims to analyze how organization development (OD) practitioners develop corporate citizenship for the purpose of increasing their organization’s capacity to practice…
Abstract
Purpose
This study aims to analyze how organization development (OD) practitioners develop corporate citizenship for the purpose of increasing their organization’s capacity to practice corporate citizenship. Research shows that very few corporations have the organizational capacity to practice corporate citizenship. Evidence exists that ever more corporations adopt programs of corporate citizenship development to increase this capacity. However, there still is a general lack of a strategic understanding of how corporate citizenship development occurs. The potential of OD frameworks and tools for developing corporate citizenship have been highlighted. Nevertheless, how OD practitioners develop corporate citizenship has not been studied empirically so far.
Design/methodology/approach
A sociomaterial case study design was used. The work of six OD practitioners when developing corporate citizenship in one of the largest pharmaceutical corporations was studied over several months, based on interviews, observations and document analyses.
Findings
The findings presented offer model practices of corporate citizenship development, in the form of five core strategies and five core behaviors that increase an organization’s capacity to practice corporate citizenship.
Research limitations/implications
With this study, the notion of corporate citizenship development has become established as a distinct research area. The study might encourage further research in this important niche area.
Practical implications
The findings have direct practical implications for at least seven different stakeholder groups.
Originality/value
The findings shed new light on both the epistemological and practical foundations of the concept of corporate citizenship, and hint to a new role of the fields of OD and human resource development in the twenty-first century.
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The aim of this theoretical and conceptual research paper is to give a definition of the concept of corporate citizenship, which together with business ethics and stakeholder…
Abstract
Purpose
The aim of this theoretical and conceptual research paper is to give a definition of the concept of corporate citizenship, which together with business ethics and stakeholder management function as foundation of a vision of the UN Sustainable Development Goals (SDGs) for financial institutions and capital markets.
Design/methodology/approach
This paper is based on a conceptual methodology which analyzes the main aspects of corporate citizenship with regard stakeholder management and the UN SDGs. In particular there is focus on stakeholder justice, integrity and fairness with regard to stakeholder responsibility at capital markets.
Findings
This paper suggests that concepts of corporate citizenship, business ethics, stakeholder justice, integrity and fairness, as well as stakeholder responsibility must be conceived as the basis for an acceptable vision of sustainable development at capital markets.
Research limitations/implications
This paper is a theoretical paper so the paper is limited to the presentation of major concepts from the point of view of business ethics, stakeholder management and SDGs. This is a framework that needs to be developed in specific research and investment practice at capital markets.
Practical implications
This paper provides the basis for developing a good vision of SDGs in financial institutions and capital markets and it demonstrates that the SDGs must be developed as the foundation of ethics of investments and capital markets.
Social implications
With suggestions of visions of corporate citizenship, business ethics and stakeholder management this paper situates the firm in a social context as a social actor in the context of sustainable development. The business firm is therefore integrated in society and there is a close connection between business and society which needs to be developed in codes and values of ethics of financial institutions capital markets.
Originality/value
The originality and value of this paper is a conceptual formulation of the relation between the concepts of corporate citizenship, business ethics, stakeholder management and SDGs in financial markets. With this the paper refers to earlier research and summarizes concepts from this in a short synthesis.
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Twinkle Gulati and Saloni Pawan Diwan
This study aims to measure the absolute impact of corporate citizenship actions on the operable elements of the public image by developing an adequate and parsimonious instrument.
Abstract
Purpose
This study aims to measure the absolute impact of corporate citizenship actions on the operable elements of the public image by developing an adequate and parsimonious instrument.
Design/methodology/approach
Both qualitative and quantitative approaches are used, where initially a literature review is systematized, then related statements are created, examined and confirmed. Altogether, 296 responses have been tested at discrete points, allowing for a temporal split-up of observations, where the first 148 forms have been used for exploratory factor analysis and the remaining 148 for confirmatory factor analysis.
Findings
The results of exploratory factor analysis revealed that the proposed instrument contains 13 items under three components: corporate citizenship and public affiliation; corporate citizenship and public allegiance; and corporate citizenship and public accomplishment. Subsequently, confirmatory factor analysis findings attest to the completeness, robustness and fitness of the same.
Research limitations/implications
This experiment would serve as an inducement that would bridge the theoretical and empirical gap between corporate citizenship and public image by imparting an extensive perspective.
Originality/value
Perhaps on account of the lack of an inclusive instrument, the holistic view of corporate citizenship has secured quite less empirical attention so far, particularly from the perception of that group of stakeholders who manifest wholeness. This study, thus by making a ground-breaking methodological endeavor with the conceptually established construct of public image, would abet in shaping a new class of “wholistic”, i.e. whole and holistic corporations.
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Guy Morgan, Kwang Ryu and Philip Mirvis
The purpose of this paper is to benchmark how 25 companies in five industries are addressing corporate citizenship through their governance, structures and systems. The paper aims…
Abstract
Purpose
The purpose of this paper is to benchmark how 25 companies in five industries are addressing corporate citizenship through their governance, structures and systems. The paper aims to look at patterns of leadership practice developing in firms in this regard and what might be shaping them. It also seeks to consider current practices in light of movement toward next‐generation corporate citizenship.
Design/methodology/approach
The study surveyed a representative sample of Fortune 500 companies. To benchmark how companies are embedding citizenship into their governance, structure, and systems, two scorecards were devised measuring practices pertaining to: Corporate Board Governance; and Operational Management of Corporate Citizenship. Criteria chosen represent Board and management policies, behaviors, and/or public commitments.
Findings
It was found that, while corporate Boards are assuming more responsibility for oversight of conduct and taking account of specific social and environmental issues, citizenship is not yet fully embedded into Boards or the operating structures and systems of most firms.
Research limitations/implications
Companies appear to be moving through developmental stages as they integrate citizenship into their governance and operations, with several developmental patterns emerging. While there seem to be specific patterns of development that link to the industry, issues faced, and culture of firms, it is difficult to generalize specific influences within industry from the relatively small sample. Further benchmarking is needed to better understand these issues and which ideas represent best practices going forward.
Practical implications
A next generation approach to corporate citizenship requires more than top down advocacy – this needs to be backed up by Board oversight and engagement and by layered management structures, systems, processes, and policies that make citizenship part of every employee's remit, across the company's value chain.
Originality/value
The paper provides a unique set of frameworks to assess company performance in relation to governing and managing corporate citizenship. It provides much needed data from companies across a number of industries to prompt further discussion on next generation corporate citizenship, where responsible business practices are woven into the corporate DNA.
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This paper aims to reflect briefly on some of the major principles that have emerged from the developing policies, practices and debates about corporate citizenship in the last…
Abstract
Purpose
This paper aims to reflect briefly on some of the major principles that have emerged from the developing policies, practices and debates about corporate citizenship in the last ten years or so.
Design/methodology/approach
Considerable scholarly work has been conducted on corporate citizenship in the past, and will continue to be done in the future. This paper is deliberately written for a non‐scholarly audience.
Findings
Ten principles are outlined, all of them focusing on developing a cultural aspect of corporate citizenship as good business.
Originality/value
The basic premise of this paper is that significant cultural change, through corporate citizenship will only take place by business implementing policies, and practices based on the sort of sound (but basic) principles presented here. These ten principles, in this format, are original to this paper.
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Elisabeth Hoff-Clausen and Øyvind Ihlen
The prime goal of this chapter is to discuss what the notion of rhetorical citizenship as a normative aspiration might entail for corporations.
Abstract
Purpose
The prime goal of this chapter is to discuss what the notion of rhetorical citizenship as a normative aspiration might entail for corporations.
Methodology/approach
The chapter draws on a pilot study of the Facebook pages of two banks. A rhetorical criticism of these pages was conducted.
Findings
We suggest that while corporations are assuredly entities very different from the individual citizens who hold civil, social, and political rights – which do not directly apply to corporations – rhetorical citizenship is nevertheless a suggestive and constructive metaphor for corporations to communicate by.
Research limitations/implications
Rhetorical citizenship for corporations must, we argue, be(come) rooted in organizational reality, and should involve a continued critical questioning as to what might constitute citizenly communication for corporations under any given circumstances. The chapter is, however, built on limited data from a pilot study and needs to be complemented.
Practical implications
We suggest from our pilot study that the active engagement of corporations in social media may currently be seen as one form of rhetorical citizenship that the public expects corporations to enact. Thus, we argue, corporations in general might as well attempt to do their best to act as rhetorical citizens.
Originality/value
The chapter highlights how communication is a set of practices in which social responsibility must be enacted. We find that this is not a prevalent perspective in the existing literature on CSR and communication.
Amir Ghorbaniyan, Mohammadreza Abdoli, Hasan Valiyan and Hasan Boudlaie
In recent years, Corporate Citizenship has continued to grow in importance and significance. It has been the subject of considerable debate and commentary among researchers…
Abstract
Purpose
In recent years, Corporate Citizenship has continued to grow in importance and significance. It has been the subject of considerable debate and commentary among researchers, corporate leaders and public institutions like NGOs and even capital market companies. The development of this concept in internal audit functions can improve the level of responsibility of companies. The purpose of this study is to design an internal audit model of a corporate citizen in Iranian capital market companies.
Design/methodology/approach
This research is methodologically in the category of developmental and combined research. In this study, two meta-synthesis and Delphi analyzes in the qualitative part and systematic representation analysis were used to determine the systematic relationships of the Internal Audit Corporate Citizen Components to strengthen environmental sustainability. Because of the mix of the data collection method in both qualitative and quantitative parts, the research participants in the qualitative part were 13 university experts in the field of accounting and 19 internal auditors of Iranian capital market companies who had specialized experience participated in the quantitative part.
Findings
The results in the qualitative section indicate the existence of 14 confirmed studies and the determination of 8 main components of the internal audit of the corporate citizen, during two stages of Delphi analysis, the level of reliability of the components was confirmed with the concept of internal audit of the corporate citizen. Based on the results of system representation model in quantitative part, it was determined that Environmental training to human resources is the primary stimulus for the system’s internal audit system representation to monitor the financial performance of the company to achieve environmental sustainability.
Originality/value
To the best of the authors’ knowledge, this is the first study to exemplify environmental sustainability by focusing on the concept of corporate citizen internal auditing. An area that, although of research importance in terms of developing theoretical literature and practical basis in reducing the financial reporting gap with an independent auditor, However, less research has been done on this issue and conducting this research and expanding it to the level of internal auditing profession can enhance the institutional and educational capacities on it at the international level and help to integrate the development of theoretical literature.
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The purpose of the paper is to analyse the relationship between corporate social responsibility and the concept of Black economic empowerment in South Africa. The paper examines…
Abstract
Purpose
The purpose of the paper is to analyse the relationship between corporate social responsibility and the concept of Black economic empowerment in South Africa. The paper examines whether government interventions in the area of corporate social responsibility post‐1994 have been successful. The paper also assesses critically the level of voluntary commitment that businesses in South Africa have displayed in the area of corporate social responsibility.
Design/methodology/approach
Corporate social responsibility in South Africa pre‐1994 and post‐1994 is examined and compared. The Broad‐Based Black Economic Empowerment Act (2003), the new South African Companies Act (2008) and the King Codes of Corporate Governance Principles in South Africa are critiqued. A distinction is made between government and business corporate social responsibility initiatives.
Findings
The paper principally concludes that meaningful corporate social responsibility in the area of human rights can be better achieved if it is based on commitment and collaborative partnership.
Practical implications
The paper provides a basis for empirical research on corporate social responsibility and socio‐economic development in South Africa.
Originality/value
This paper adds to the growing discourse of academic literature that supports a strategic partnership‐based approach to corporate social responsibility.
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The purpose of this article is exploratory; to evaluate the arguments for “creative capitalism” as a viable market alternative, i.e. corporate governance model, for MNCs in lieu…
Abstract
Purpose
The purpose of this article is exploratory; to evaluate the arguments for “creative capitalism” as a viable market alternative, i.e. corporate governance model, for MNCs in lieu of the capitalist model under which they presently operate.
Design/methodology/approach
The paper will first explore the attributes making up the creative capitalism model; second, compare the core attributes of capitalism to Gates' conception of creative capitalism; third, analyze how creative capitalism fits (or does not fit) within the concepts of global corporate citizenship; fourth, present arguments for creative capitalism to be considered as a viable economic opportunity for MNCs and review the latest management strategy frameworks available for implementation; and lastly, summarize the article's major arguments and offer conclusions on the viability of creative capitalism in the global economy.
Findings
When compared to the essential components of capitalism and the expansion of government interference in the marketplace, creative capitalism does little more than advocate for national governments to offer financial and related incentives encouraging corporations to develop innovative solutions for alleviating poverty.
Practical implications
For managers, this paper provides insights not emphasizing a “fortune at the bottom of the pyramid”, but profit opportunities available to innovative multinational corporations willing to search for profit opportunities in less developed countries.
Originality/value
This is a seminal, exploratory evaluation of Bill Gates' concept of “creative capitalism” and applies previous researchers' state‐of‐the‐art management frameworks, including the Corporate Citizenship Model and the Strategic CSR Approach, to his proposed governance model.
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The purpose of this paper is to sets out to highlight the role and evolution of corporate social responsibility (CSR) in Africa's extractive industry. Through the discussion and…
Abstract
Purpose
The purpose of this paper is to sets out to highlight the role and evolution of corporate social responsibility (CSR) in Africa's extractive industry. Through the discussion and analysis of the history of CSR in Africa, best and worst practices in the industry, corporate objectives and business ethics, as well as the use of CSR as a tool for corporate citizenship and sustainable development, this paper works to develop a more concise understanding of the role that CSR has come to play in the African extractive industry.
Design/methodology/approach
Through the discussion and analysis of the history of CSR in Africa, best and worst practices in the industry, corporate objectives and business ethics, as well as the use of CSR as a tool for corporate citizenship and sustainable development, this paper works to develop a more concise understanding of the role that CSR has come to play in the African extractive industry. Policy recommendations are also presented to the public and private sectors on how to mend the gaps and complexities of CSR and move forward with CSR practices in a sustainable manner. The paper draws solely on the use of secondary sources to achieve these results.
Findings
Throughout the research and analysis, this paper argues that while CSR has evolved in the last few years and become more relevant in the extractive industry in Africa, there is still much work to be achieved, especially in the areas of capacity building, both physically and structurally. Policy development and implementation as well as greater accountability of, and cooperation between, governments and corporations is necessary to achieve long‐term sustainability.
Originality/value
Policy development and implementation as well as greater accountability of, and cooperation between, governments and corporations is necessary to achieve long‐term sustainability. Such recommendations are of imminent importance for the continent's economic development, given the resource boom currently taking place across Africa.
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