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Research suggests that both internal and external resources are important in determining the level and intensity of job search behaviors among unemployed individuals. Specifically, an external resource, social support, and an internal resource, self‐efficacy, can have positive, facilitative effects on job search efforts. While these relationships are well‐established, the psychological mechanisms that explain the link between these resources and job search behaviors are unclear. This paper aims to explore positive coping and distancing as potential mediators of this linkage in an African‐American sample.

Participants responded to a survey containing the variables of interest at two job fairs in the Southeastern USA (n=223). Of participants, 70 percent were female and the average age was 39. In total, 37 percent of respondents had an undergraduate degree or a more advanced degree, and the average length of unemployment was 9.9 months.

Results suggest that the effects of both social support and self‐efficacy on job searches may be due to their impact on positive coping behaviors, which in turn are significantly related to increased search behaviors. Thus, positive coping had a consistent mediational role in explaining how higher levels of social support and more favorable levels of self‐efficacy enhance the intensity of two forms of job search behaviors. Distancing coping had a less significant and less consistent role as a mediator.

This suggests that interventions meant to enhance self‐efficacy and social support of job seekers may have positive effects on actively applying for jobs and on enlisting the help of others in finding jobs among African‐Americans, as well as on the positive coping skills of the unemployed. Interventions should strive to increase these resources while simultaneously providing realistic expectations regarding the probability of finding a job well‐suited for the job seeker. This argues for the potential effectiveness of individually formulated plans for securing employment.

The paper emphasizes the importance of coping strategies used by unemployed individuals as a factor in job search intensity.

The purpose of this research is to show that new conceptual work in the judgment and decision‐making research arena has suggested a nonconsequentialist perspective to decision‐making. The current study successfully tested and found support for a decision‐making model, which serves an alternative to expected utility theory.

Using a natural decision‐making setting, 578 participants completed a one time study using questionnaires attempting to test a nonconsequentialist decision‐making model, which includes indecisiveness as a vital construct.

Full mediation was found for the Nonconsequentialist Decision‐Making Model (NDMM), allowing us to discuss directionality and causality. Further, 81 percent of the 578 participants felt indecisive about their personal decision, highlighting the importance of examining this understudied construct. Research limitations/implications – The current study suggests that individuals facing a difficult decision would soon rather make a detrimental decision than stay in the decision‐making process. This means that the actual act of making a decision functions as a coping behavior in and of itself.

Understanding the decision‐making process is complex, and many individual and environmental variables play critical roles that lead the decision maker to a particular choice. Traditionally, the judgment and decision‐making literature has interpreted decision‐making as rational or irrational, with an attempt to understand and negate common flaws in logic. However, this study supports a nonconsequentialist perspective, suggesting that emotions play a significant role in the decision‐making process. By such an inclusion we can move beyond the sole focus of rational‐irrational and move toward a consequentialist‐nonconsequentialist paradigm in decision‐making. By making this shift, we are better able to deal with and understand individual emotions during the decision‐making process, and ultimately help individuals functionally cope and stay in the process, rather than escape and make a poorly thought through decision. This work is especially critical in the upper echelons of organizations, where nonconsequentialist dysfunctional decisions can affect millions of lives and cost billions of dollars.

Nonconsequentialist dysfunctional decisional coping behavior is a recently developed topic with significant conceptual work but insufficient empirical evidence. Loewenstein et al. (2001, p. 267) note that: “Virtually all current theories in decision‐making under risk or uncertainty are cognitive and consequentialist”. If Loewenstein et al.'s (2001) quote is accurate, then the current study offers empirical support for an alternative, nonconsequentialist model.

The purpose of this paper is to explore the formation mechanism of the host country people's coping behavior regarding the construction of transnational railways to help engineering managers and decision makers improve their risk management and lead to sustainable transnational railway construction projects.

This paper adopted the grounded theory methodology to analyze the news stories reported by “Belt and Road Portal” and “The New York Times” about eight transnational railways. They were China–Kyrgyzstan–Uzbekistan (Central Asia), Mecca-to-Medina (West Asia), Hungarian–Serbia (Europe), China–Nepal (South Asia), Bi-Oceanic (South America), Mombasa–Nairobi (Africa), China–Laos (Southeast Asia) and Panama railways (North America). The keywords for news search were the names of each railway. After eliminating the problem sentences with semantic repetition and ambiguity, 2,631 effective sentences were formed to screen the information and code. The process included open, axial and selective coding.

It was concluded that the core structure of the formation mechanism was “situation,” “influence factor,” “cognition” and “coping behavior.” The country-of-origin image has served as an adjustment function in the analysis for the host country people. Governance strategies were suggested focusing on risk prevention, risk mitigation and risk response according to social risk management.

The rise of transnational railway construction is encouraged by the process of globalization. But during the long construction period, the host country people's coping behavior would develop into social conflicts and mass incidents, becoming a significant obstacle to construction objectives. Thus, studying the formation mechanism of public coping behaviors can better take measures to prevent social risks.

The contributions of this research are three aspects: first, a formation mechanism of the host country people's coping behavior based on grounded theory is presented. Second, the country-of-origin image is found to be a factor that cannot be ignored in a transnational context. The formation mechanism of public coping behaviors is improved compared to risk management in the domestic situation. Finally, the host country people pay more attention to the motivations of country-of-origin's controlling interests and their own emotions compared with internal stakeholders.

A strong relation between task and relationship conflict has toxic impact on teams and poses a high-risk factor in startup organizations. The purpose of this study is to investigate the moderating role of conflict behavior and related coping strategies on the relationship between task and relationship conflict in startup teams.

The authors conducted surveys among 100 Dutch and German startup members (Study 1) and 75 Belgium startup members (Study 2). In Study 3, 75 startup members completed weekly surveys in 11 consecutive weeks.

Both Study 1 and 2 show that the positive association between task and relationship conflict is buffered by problem-solving conflict behavior while this relationship is amplified by the use of avoiding strategies in startup teams. Similarly, the results of Study 3 show that individual and team-level problem-focused coping over a period of 11 weeks buffers the association between task and relationship conflict during this period, while individual disengagement coping potentiates it.

This study adds to the literature on conflict management and entrepreneurship by studying conflict behavior as a moderator in the association between task and relationship conflict in startup teams. Moreover, it takes a comprehensive perspective by including coping strategies conceptually related to conflict behaviors at both individual and teamlevel, as moderators in this relationship. The results of this study provide practical recommendations for entrepreneurs on how to prevent conflict escalation via conflict-oriented behaviors and more general coping strategies.

Construction experts face several types of stresses at construction sites. The purpose of this study is to recognize and investigate dominant coping behaviors to overcome stress among construction professionals at the Gaza Strip.

For the purpose of this paper, a survey which used self-administrative questionnaires was conducted. A total of 320 questionnaires were distributed randomly to construction professionals working at the Gaza Strip. From the total questionnaires that were distributed, 183 were returned. This shows a 51 per cent response rate. Relative importance index and principal component analysis were applied to examine the responses. This study explored two central coping behaviors, namely, problem-focused and emotion-focused behaviors.

In relation to the problem-focused behaviors, a factor analysis revealed three underlying factors, namely, planned and constructive review problem-solving, need for social contributory support and confronted coping mechanism. As for emotion-focused coping behavior strategy, three principal factors were identified and named in order of their significance. These three principal factors include accepting responsibility, avoidance and seeking emotional support.

There is limited attention from researchers with regard to coping behaviors so as to deal with stress and stressors in the Palestinian construction industry. Therefore, this study aims to fill the gap for stress-related issues in the construction sector of Palestine. The outcomes of this study will be valuable for construction companies which pursue improvements in human resources, productivity and future strategy.

Research on coping at work has tended to adopt a between-person perspective, producing inconsistent findings on well-being outcomes. This focus on interindividual differences is in contrast to many theories that position coping as process, hence, as an intraindividual process that unfolds over time in response to job stressors and appraisals. The authors propose that focusing more on the within-person coping processes and integrating them with learning perspectives has the potential to advance our understanding. More specifically, coping behavior and well-being can be seen as an outcome of current and past learning processes. In this chapter, the authors discuss three mechanisms that explain how coping processes can produce positive versus negative effects on well-being, and how coping can be integrated into a learning framework to explain these pathways. First, the stress process entails encoding and evaluation of the situation and, as a consequence, deployment of suitable coping behavior. Over and above the efforts that have to be invested to understand the stressful situation, the coping behavior itself also requires time and energy resources. Second, coping behavior likely co-occurs with learning processes such as reflection, exploration, and exploitation. These learning processes require further time and cognitive resources. Third, although coping behaviors and their accompanying learning processes have the potential to drain resources at the within-person level, they can also build up interindividual coping resources such as a broader repertoire and coping flexibility. These between-level differences equip employees to deal with future stressors.

We review the literature on stress in organizational settings and, based on a model of job insecurity and emotional intelligence by Jordan, Ashkanasy and Härtel (2002), present a new model where affective responses associated with stress mediate the impact of workplace stressors on individual and organizational performance outcomes. Consistent with Jordan et al., emotional intelligence is a key moderating variable. In our model, however, the components of emotional intelligence are incorporated into the process of stress appraisal and coping. The chapter concludes with a discussion of the implications of these theoretical developments for understanding emotional and behavioral responses to workplace.

The purpose of this paper is to investigate perceived stressors and coping behaviours in student nurses on a pre-registration programme of study. Stress in student nurses has been identified with decreased emotional well-being and poor academic achievement. The significance of stress and coping behaviours in students during training has implications for education and practice.

The present study recruited 87 pre-registration student nurses in a cross-sectional design. Bivariate and multivariate analyses assessed the differences in field and year of study and the students’ perceived stress and coping behaviours.

The findings showed that stress is a significant issue in nurse training. Fifty-three per cent of the participants had levels higher than the mean. Interestingly, the present study found that high-perceived stress was associated with avoidance behaviours. The most common type of perceived stress and ranked by highest factor were from written assignments and a lack of professional skills and knowledge. Their peer group and everyday life activities were shown as potential ways of coping with stressors. Thus, it seems reasonable to focus support on decreasing avoidant and enhancing stress-reducing behaviours.

Psychological stress and coping behaviours must be considered together, as perceived stress is bound by the ability to ameliorate stress by managing helpful and unhelpful behaviours.

The findings may suggest that a potential benefit could come from the provision of helpful strategies such as peer group support and reduction of avoidant behaviours. Also, there seems to be a need for greater mental health literacy in dealing with stress during training.

This study aims to help businesses cope with consumers' no-show behaviour from a multistage perspective. It specifically identifies no-show reasons at each stage of appointment services and proposes the corresponding coping strategies.

By focusing on an outpatient appointment service, we interviewed 921 no-show patients to extract no-show reasons, invited 18 hospital managers to propose coping strategies for these reasons using a Delphi method and evaluated the proposed strategies based on EDAS (Evaluation based on Distance from Average Solution).

The results reveal ten reasons for no-show behaviour (i.e. system service quality, overuse, did not know the appointment, self-judgment, forget, waiting time, lateness, uncontrollable problems, time conflict and service coordination), which have nine coping strategy themes (i.e. prepayment, system intelligence, target, subjective norm, system integration, ease of navigation, reminder, confirmation and cancellation). We classify the ten reasons and nine themes into scheduling, waiting and execution stages of an appointment service.

This study provides a package of coping strategies for no-show behaviour to deal with no-show reasons at each appointment service stage. It also extends the research in pre-service management through appointment services.

While there has been considerable research in the general area of teacher stress, little attention has been given to studying how teachers actually cope with work stress. A review of the available literature reveals that no models of teacher coping exist which have been developed directly from the study of teachers. This paper describes a data‐based taxonomy of behaviors that teachers use to cope with work stress and the perceived effectiveness of such behaviors in dealing with stress. The taxonomy was constructed from data collected from school teachers located in several regions of the United States. How educational administrators can promote “organizational literacy” in teachers, thereby preparing them for the realities of the school as a work setting, is discussed. In addition, the proposed taxonomy is discussed in terms of its theoretical significance for future organizational research.