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Although notions of efficiency and effectiveness with regards to government operations are not new, there has been a fundamental shift in the manner in which services are provided. One objective of government is to provide services at least cost, whilst maintaining or improving service quality. This may be the main goal, but questions are now being asked whether the service ought to be provided directly by the government or by the private sector. The shift of services from the public to the private sector is known as outsourcing or competitive tendering and contracting out (CTC). The objective of this study is to investigate if and how accounting information is used by public sector managers in a major cultural institution to decide whether a service ought to be contracted out. The contracting out of security services for the State Library and Museum of Victoria is used as a case study of contracting out. An avoidable‐cost approach was used to determine the level of estimated savings from contracting out and these were verified by external accountants. There were diffeences of opinion among management staff as to the reason for contracting out security services. Some believed it was dollar driven, others believed that qualtiy and image were the underlying reasons. Nevertheless, the accounting system did drive, in part, the decision to investigate the possibility of contracting out security.

Distribution has been a major element of retailers′ marketing strategy in recent years as companies strive to control costs but at the same time seek competitive advantage through improving service to stores and gaining greater control of stock in the supply chain. In an interview survey of distribution directors from major multiple groups, all companies were reviewing their distribution strategy and many had made major changes to their distribution system. Centralisation of stock in strategically located RDCs and the use of third party contractors were main features of retail companies′ strategy. Contractors were much more aggressive in marketing their services to retailers than hitherto. This is partly related to the competitive and turbulent nature of the industry. In a survey of marketing directors/managers of distribution companies, it was clear that firms were trying to raise their profile in the market as they “went public” and/or because they were moving into new industry sectors away from their “core” specialist areas.

Describes approaches to potential cost savings that can be gained by contracting in or out through an external service agency. Examines the distinction between contracting in and the more permanent contracting out, in the light of some of the advantages of contracting. Concludes that with careful analysis it should be possible to select a range of services that can be handed to service agencies, leaving the organization to concentrate on its core functions.

The Equal Pay Act 1970 (which came into operation on 29 December 1975) provides for an “equality clause” to be written into all contracts of employment. S.1(2) (a) of the 1970 Act (which has been amended by the Sex Discrimination Act 1975) provides:

This article presents findings and conclusions from a study of the application of “new public management” type reforms in a low-income country context, Ghana. Using case study data from the health and water sectors, including interviews and documentary analysis, it argues that reforms tend to put more emphasis on issues of what to implement and less on issues of how to implement. The evidence provided suggests that some progress has been made in downsizing, decentralizing, contracting-out, and performance contracting in the health and water sectors. In spite of this, the implementation of reforms has been patchy due to capacity constraints. Reforms are fragile and yet to be embedded

Financial stress features frequently as an explanatory factor in research into decisions concerning the contracting out, or decentralisation, of local public services, though existing empirical studies are not unanimous in their conclusions. The understanding of how financial crises influence these processes could be enhanced by the use of a dynamic methodology that takes into account the following three aspects: the duration of the financial stress, the effectiveness of the action taken and the time‐lag between the crisis and the response. The paper aims to discuss these issues.

This study introduces three important innovations in the methodology employed to study financial stress: the consideration of the duration of a financial stress episode as a key factor in promoting changes in the provision of public services; the effectiveness of the measures taken; and time‐lag, which takes into account the extended time horizon over which the local authority may implement business‐like and organisational changes.

To date, the techniques used to measure the effects of changes in service delivery methods implemented to alleviate financial stress, have not reflected the true nature of the phenomenon. The results obtained when the new approach proposed in this paper was used to examine Spanish local government responses to financial stress during the period 1999‐2007 confirm that the methodology is well‐judged and effective.

This study reveals that local authorities facing financial stress of two, three or four years’ duration present percentages of decentralisation and contracting‐out that are significantly higher than is the case for local authorities that implement the same processes in response to crises of one year. These findings confirm the need to carry out studies that include the duration of financial crises as a determinant factor in change processes.

El estrés financiero como factor explicativo es una característica recurrente en la investigación sobre la privatización/descentralización de los servicios públicos locales, aunque los estudios empíricos previos no son unánimes en sus conclusiones. Nuestro conocimiento de la influencia de las crisis financieras en estos procesos se podría mejorar mediante el uso de una metodología dinámica que tenga en cuenta los tres aspectos siguientes: la duración de la tensión financiera, el tiempo que transcurre entre la crisis y la respuesta hecha, y la eficacia de esta acción. Al aplicar esta nueva metodología, se demuestra que, hasta la fecha, los métodos utilizados para medir los efectos de los cambios en las formas de prestación de servicios, como un medio de aliviar la tensión financiera, no han reflejado la verdadera naturaleza del fenómeno. Los resultados obtenidos con esta nueva propuesta confirman que la metodología aplicada es la correcta y efectiva en los gobiernos locales españoles para el período 1999‐2007.

Privatization continues to receive serious consideration at the federal, state, and local government levels. The most frequent reason cited for privatizing services is to reduce the size and cost of government. While many government entities have privatized services, it is often up to academic researchers to determine if the goals of privatization have been realized and to shed light on the organizational and service characteristics that make it more likely that the results of privatizing a particular service will be positive. This paper seeks to provide a background to those researchers interested in examining the privatization of government services. The paper reviews and synthesizes prior privatization research and discusses future research directions.

The purpose of this study is to examine procurement professionals’ perceptions of public-private partnerships in contract arrangements and to explore decision-making that takes place in the contracting process.

A grounded theory approach is applied to Simon’s (1947) model of decision-making to better understand the perceptions of procurement professionals, especially because it pertains to public vs private sector contexts. The researchers collected data by conducting interviews and observing a compliance webinar of federal contracting employees.

The results show that in the decision-making process, Simon’s illustration of a means-end hierarchy is applicable for procurement decision-making because it is driven by activities that are evaluated using aims established by the organization.

The implications are that, in the procurement decision-making process, a means-end hierarchy is driven by the activities that are evaluated using aims established by the organization. Essentially, the activities are associated to a mean, a mean is associated to a sub-goal and the sub-goal supports the main aim of the organization.

This study supports the notion that training, information and procedures are a way for organizations to control behaviors and promote consistent results from their subordinates.

This study contributes by examining the drivers of procurement decision-making. Despite previous literature that focuses on practitioner discretion or emphasizes on socio-economic factors, this study highlights the linkages between practitioner decision-making and organizational aims and objectives. As such, the paper serves to illustrate the vital connection between procurement activities and outputs.

Discusses the question of whether a firm should set up an own‐account physical distribution organization or contract out the distribution function. Shows how the concepts of transaction cost economics, particularly asset specificity and performance ambiguity, can shed light on the division of responsibility for the physical distribution function between in‐house operations and outside contractors.

Explores worker choices to become self‐employed contractors. Adopts a qualitative method and uses data from in‐depth interviews with workers from two contrasting occupational groups. Reveals five sets of factors which appear to be central to worker decision making. Contrasts the perspectives of the workers and draws conclusions relating to the impact of skill and labor market power on the choice of employed/self‐employed status, and subsequent career prospects. Suggests that recent views of “boundaryless careers” are more relevant to highly‐skilled groups of workers, and discusses the tensions between structural forces that constrain individuals’ career autonomy and the desire of many workers to be proactive agents in the construction of their own careers. The findings suggest that a balanced examination of “new careers” should account for the complexity of a new world of work that advantages only some. Argues for greater understanding of the choice between different modes of employment rather than just occupational choice. Finally, suggests that researchers and career practitioners need to be able to weigh the advantages and disadvantages of different modes of employment from a sound knowledge base.