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The purpose of this paper is to highlight the widespread crisis facing the archives and records management professions, and to propose recordkeeping informatics, a single minded disciplinary approach, as a way forward.

This paper reflects an Australasian perspective on the nature of the crisis besetting archives and records management professions as people struggle to adjust to digitally converged information ecologies. It suggests recordkeeping informatics as an approach for refiguring thinking, systems, processes and practices as people confront ever increasing information convergence, chaos and complexity. It discusses continuum thinking and recordkeeping metadata as two key building blocks of the approach, along with three facets of recordkeeping analysis involving the understanding of organisational culture, business process analysis and archival access.

Discussion of information and communication technologies as a “wild frontier” highlights the breaking down of recordkeeping processes within them. The causes for this chaos are complex and there is an urgent need to develop more coherent frameworks to identify and address the issues. Such frameworks need to grow from, and be conversant with, strong symbiotic relationships between social formations, recordkeeping processes, and archives, so that they may be applicable in an increasingly diverse range of organisational and community contexts. Embracing complexity is a must if the wild frontier is not to grow wilder.

The paper outlines a new disciplinary base from which new and old recordkeeping methods can be launched that are appropriate for this era.

This paper examines the implementation of the Public Sector Information (PSI) directive in two Swedish municipalities amidst a changing information management landscape impacted by e-government development. Government information is currently looked upon as a “gold mine” and “raw material” to be explored by interested parties. The PSI directive grants European citizens a right to access government information flows (PSI) in order to develop new electronic services. The Swedish government implemented its PSI directive in July 2010. Swedish municipalities have to embrace the directive and make the PSI available to the general public. The literature review highlighted a number of critical issues that should be addressed if PSI initiatives are to succeed. This study revealed that the two municipalities had different resource capacities, and the levels of e-government development varied. This meant that the implementation of the PSI directive also varied. The bigger municipality with a bigger budget had implemented the PSI directive and was publishing data sets on its website, while the smaller municipality with a smaller budget only published a few documents. This paper, therefore, argues that the municipalities should have the same capacity if the PSI is to be a democratic endeavor to serve all citizens. Good quality PSI will also require the municipalities to embrace a records and information continua thinking, which highlights the necessity to proactively and holistically manage the information for pluralization in different contexts.

This paper builds on interviews that were conducted with four municipal officers. The number of respondents is quite small because the focus was specifically on people who were responsible for the implementation of the PSI directive in the municipalities. The respondents were identified through their fellow colleagues and they also recommended each other. Pickard refers to this kind of approach as a snow-bowling approach. Through interviews and observation, one participant advises on issues that need further inquiry and, hence, directs the researcher to another person who might offer more answers. A general interview guide approach was used to solicit answers to issues such as the implementation of the PSI directive, guidelines for PSI publication, if terms such as big data and open data were being used in the municipalities, if the municipalities had an information governance plan and how it was understood, if the information systems were well aligned to meet with the requirements of the PSI directive, how e-government development affected information management and information security and if the municipalities had information security guidelines.

The Swedish government requires its administrations to engage in e-government development. This development has led to increased amounts of information that the municipalities have to effectively manage and make available to the general public. However, the municipalities operate under different conditions. Municipalities that are financially stronger are better placed to invest in measures that will lead to better quality PSI. All municipalities are, however, expected to implement the PSI directive. The two municipalities that were the subjects of this study had different information management environments and the capacity to invest in information management systems that would facilitate the management of their information resources. The budgetary constraints faced by smaller municipalities might impact the implementation of the PSI directive and, hence, hinder the publication of the PSI. e-Government is meant to be an inclusive project, and the PSI is meant for all citizens with innovative ideas. There is a risk that citizens who belong to poorer municipalities might not be equally privileged compared to those living in resourceful municipalities. This poses a democratic challenge that should concern all people interested in an open and inclusive society.

Little research has so far been published on the implementation process of the PSI directive. The discourses that have started to emerge discuss the challenges of open data without paying much attention to the creation, capture and the management aspects of the PSI. The originality of this paper, therefore, lies in the application of the records and information continua thinking, which highlights dimensions that enhance information management and the democratic challenges that will be caused by the data divide, as municipalities have different capabilities when it comes to the publication of the PSI.

The purpose of this article is to explore the documentation work in pre‐trial investigation performed by the police from the records management perspective. The study, undertaken as doctoral research, is meant to give answers to the questions: what kind of information is recorded in the pre‐trial investigation process, how are recordings made, and what are the regulatory and statutory requirements for the recording processes? The aim is to produce new knowledge of the Finnish recordkeeping field and of the relationships between work processes, record management and information systems.

This study presents findings from a qualitative explorative case study. Data collection methods were based on triangulation of data sources. Data were collected for the period 1999‐2004.

Documentation of activities proved to be a coherent part of pre‐trial investigation. Various activities in the investigation process are reported exactly, with information on criminal cases captured as a record or recorded in registers. Diverse information systems are used in the pre‐trial investigation process. The relationships between tasks, information systems and information management proved to be slight. Information systems do not serve the pre‐trial investigation process in the desired way. Several different legal and statutory requirements concern operations in pre‐trial investigation and their documentation. There are divergences in compliance with legal norms and guidelines depending on types of norms, actors, tasks and cases. The records management norms are not very well‐known, and compliance with them is poor.

There is an obvious need for studies aimed at examining the relations between task performance, information systems and documentation.

The purpose of part 1 of this paper is to provide the reader with the definition of the preferences on the four Jungian dimensions and the nature of suppressions and repressions so that they can determine their true preferences and hence psychological profile.

The paper defines each of the preferences in the four dimensions “obtaining energy and focus”, “gathering and using information”, “taking decisions”, “ operating in the outside world”. It details each preference in each dimension: extrovert and introvert, practical and concept, logical and harmony, structured and flexible, and set out the beliefs and behaviors flowing from each preference. It is indicated that suppressions occur with the Extrovert/Introvert and Logical/Harmony preferences and result in the individual believing in and behaving as the opposite preference. The paper provides case studies to assist the reader in identifying any suppressions they may have. Advise that repressions occur with the Practical/Concept and Structure/Flexible preferences and result in abilities not being developed, but no migration to the opposite preference. The paper sets out the profiles that summarize key characteristics and the profiles detailing strengths and weaknesses. It details the benefits to the individual and the organization that result from employees knowing what their real psychological profiles are.

Unrecognized suppressions and repressions result in individuals following job choices that do not play to their natural strengths, causing stress and demotivation, as well as having a negative impact on relationships and career management. The process of self‐discovery is superior to the use of questionnaires, as they do not determine suppressions until they have become dominant in the consciousness of the individual.

The paper introduces the concepts of suppression and repression, enabling the reader to determine where their natural preferences and strengths lie, thus helping them make better choices for careers and improve their relationship and career management.

This paper aims to clarify how affect-based adaptation can improve implicit recognition of playing style of individuals during game sessions. This study presents the “Rush for Gold” game using dynamic difficulty adjustment of tasks based on both player performance and affectation inferred through electrodermal activity and facial expressions of the player. The game applies linear regression for calculating playing styles to be applied for achieving a style-based adaptation in other educational video games.

The experimental procedure included subject selection, demonstration, informed consent procedure, two game sessions in random order – one without and another with affective adaptation control – and post-game self-report. The experiment was conducted with participation of 30 master students and university lecturers in informatics.

This study presents experimental results concerning the impact of affective adaptation over playing style recognition, game session time, task’s effectiveness, efficiency and difficulty and, as well, player’s assessment of affectively adaptive gameplay obtained by an adaptation control panel embedded into the game and by post-game self-report.

The proposed adaptive game limits recognised styles to such based on the Kolb’s Learning Style Inventory model. Another limitation of the study is the relatively small number of participants constrained by the extended experimental procedure and the desktop game version.

The paper presents an original research on the effect of affect-based adaptation on a novel approach for implicit recognition of playing styles.

The Information Age during the transition from the paper era to the digital one saw the fracturing and fragmenting of the information-based specialisations. More recently, professional norms for governance have been swept aside within new business models based on information based business applications. This paper aims to support an advance towards networked cohesion based on informatics, regenerating professionalism for the complex networked age.

New regulatory approaches will have to manage monistic diversity, connecting the deeper logic of continuum thinking in which information governance exists as part of a simple whole (the monistic component) with a recognition that the parts of information governance are much more complex than the whole (the expanding diversity). A continuum approach of this type involves studying things in motion as part of evolutionary processes.

The production of information is galloping ahead of its authoritative management, and this is at the heart of many of the failings of the post-truth information era. Informatics with its emphasis upon the joint operation of technologies, social processes and knowledge forming and its ability to be an umbrella term for many specialisations can be a cohering force.

The alignment of thought, action and ethical information governance across inter-connected practices for individuals, groups and organisations can be supported by the deeper logic and grounded experience of continuum thinking.

This paper will look to expand the array of sympathisers who wish to get more in touch with studying things in motion, including those trying to cope with the need to develop more adequate ways for managing nanosecond archiving processes.

The purpose of part 3 of this paper is to demonstrate what are the individual's preferences in change management, where they are naturally located on both the creative thinking and change management continua, how they can improve their creative thinking skills and how organisations can improve profitability be adopting the appropriate change management paradigm.

The paper determines how the Practical or Concept preference for gathering and using information impacts on how we think creatively; summarises Dr Kirton's work on adaptive and innovative thinking; demonstrates how the two models are linked and where different preferences are located on the creative thinking and change management continua; considers how individuals with different profiles approach change management in an organisational context; introduces the change preference model and consider the implications on effective change management; considers how to overcome the limitations of individuals profiles on their ability to think creatively; and finally defines the prevailing change management paradigm and how a modification to the definition of change and the resulting paradigm will enable organisations to improve their management of change and, as a result, profitability.

The paper finds that individuals have more flexibility and ability in creative thinking and change management than they might currently perceive; whereas organisations can improve their management of change significantly be adopting the appropriate change management paradigm and using a whole‐brained or holistic approach.

The paper enables the reader to determine what their current approach to creative thinking and change management is, and how they and organisations can become more effective.

In this commemorative issue of Records Management Journal, milestones from the last 20 years of recordkeeping practice are being celebrated. This paper aims to provide a retrospective of the records continuum and examine its evolution, its impact and its influence, and to reference some of the controversy it has inspired.

The paper is based on a review of literature and a historical assessment, which are intended to contextualise and explain the continuum.

The continuum has a long history in Australian recordkeeping culture, but significant international research and theory have also fed into its development. The continuum has an enduring relevance and remains a fundamental tool for assessing and realigning recordkeeping practice today.

The paper is strongly supportive of the continuum approach, and as such is not an impartial assessment of the model and of the criticism that has been levelled against it.

It is hoped that the paper helps to foster further understanding and use of the records continuum model.

While owing a great deal to Sue McKemmish and Frank Upward, the paper aims to present a fresh perspective on continuum theory, in a way that helps to explain and encourage the adoption of continuum‐based approaches to recordkeeping.

This paper aims to examine the role a recordkeeping informatics approach can play in understanding and addressing these challenges. In 2011, the Wind Tunnel located at the Defence Science Technology Organisation (DTSO)’s Fisherman’s Bend site in Melbourne and managed by the Flight Systems Branch (FSB) celebrated its 70th anniversary. While cause for celebration, it also raised concerns for DSTO aeronautical scientists and engineers as to capacities to effectively and efficiently manage the data legacy of such an important research facility for the next 70 years, given increased technological, organisational and collaboration complexities.

This paper will detail how, through a collaborative action research project, the twin pillars of continuum thinking and recordkeeping metadata and the three facets of organisational culture, business process analysis and archival access, were used to examine the data, information, records and knowledge management challenges in this research data context. It will discuss how this perspective, was presented, engaged with and evolved into a set of strategies for the sustained development of FSB’s data, information and records management infrastructure, along with what is learnt about the approach through the action research process.

The project found that stressing the underlying principles of recordkeeping, applied to information resources of all kinds, resonated with the scientific community of FSB. It identified appropriate strategic, policy and process frameworks to better govern information management activities.

The utility of a recordkeeping informatics approach to unpack, explore and develop strategies in technically and organisationally complex recordkeeping environment is demonstrated, along with the kinds of professional collaboration required to tackle research data challenges.

In embracing technical and organisational complexity, the project has provided FSB with a strategic framework for the development of their information architecture so that it is both responsive to local needs, and consistent with broader DSTO requirements.

This paper further develops recordkeeping informatics as an emerging approach for tackling the recordkeeping challenges of our era in relation to maintaining and sustaining the evidential authenticity, integrity and reliability of big complex research data sets.