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The stakeholders are now demanding more visibility and role clarity in the emergency supply chain to improve collaborative efforts. Using a contingent resource-based view (C-RBV), the author studies crisis leadership as a complementary organizational resource for the successful adoption of digital technologies (DTs) in the emergency supply chain. The author further examined the relationships between DTs on information visibility and collaboration under the moderating effects of crisis leadership.

The author gathered data from 117 NGOs in India using a multi-informant questionnaire. The author further tested the research hypotheses using variance-based structural equation modeling (PLS-SEM).

DTs under the interaction effect of crisis leadership have a significant influence on the information visibility and the collaboration in the humanitarian context. The findings of the study extend the C-RBVs to create a better understanding of applications of DTs in alleviating human suffering due to crises.

The author provides some direction to the managers engaged in the humanitarian supply chain, contemplating using emerging technologies to enhance information visibility and collaboration.

The current study offers some useful implications for theory. The study findings suggest that the DTs under the moderating effect of the crisis leadership significantly improve the information visibility and the collaboration among the emergency supply chain relief workers. These findings contribute to the C-RBV literature by expanding the scope of the theory. To date, the C-RBV is yet to be explored in humanitarian or emergency settings. Further, the study empirically tests the moderating role of crisis leadership which is touted to be the game-changer, particularly in crises or emergencies.

This study investigates the impact of supplier visibility on the adoption of sustainable practices and supply chain performance. The paper applies contingent Resource-Based View to explain how information sharing with customers and suppliers and supply chain traceability has influenced visibility; visibility has impacted supply chain velocity sustainable practices, and finally, supply chain performance.

This research analyses 263 survey responses from UK retail (grocery) stores' executives and managers for perishable food during the COVID-19 pandemic.

The research results indicate that both supply chain traceability and information sharing (customers) positively influence visibility. Further, visibility positively influences the adoption of sustainable practices and velocity, positively impacting supply chain performance. However, information sharing with the customer has no significant influence on performance, and information sharing with the supplier has no significant relationship with visibility.

This research is the first attempt that explores the contingent Resource-Based View for the perishable food supply chain. Further, the empirical evidence provides meaningful insights for academics and industry by filling a crucial lacuna in the literature.

The coordination among the various entities such as the military, government agencies, civilians, non-governmental agencies, and other commercial enterprises is one of the most challenging aspects of managing the humanitarian supply chain. Blockchain technology (BCT) can facilitate coordination, but the cost and other hindrances have limited their application in disaster relief operations. Despite some studies, the existing literature does not provide a nuanced understanding of the application of blockchain technology to improve information alignment and coordination. Motivated by some recent examples where blockchain technology has been used to trace and mobilize resources in the form of funds and materials from the origin to the destination, the authors develop a theoretical model grounded in the contingent resource-based view.

To empirically validate the model and test the research hypotheses, the authors gathered cross-sectional data using a structured pre-tested questionnaire. In this study, the authors gathered our responses from international non-governmental organizations from twenty-four countries. The authors performed the statistical analyses using variance-based structural equation modeling (PLS-SEM) with the help of commercial software (WarpPLS 7.0).

The findings of the study offer some useful implications for theory and practice. The results obtained through statistical analyses suggest that the BCT significantly affects information alignment and coordination. However, contrary to popular beliefs the study suggests that intergroup leadership has no significant moderating effect on the paths joining BCT and information alignment/coordination. Moreover, the authors found that the control variable (interdependence) significantly affects the information alignment and coordination further, which opens the room for further investigation.

The result of the study offers some useful guidance. Firstly, it suggests that humanitarian organizations should invest in BCT to improve information alignment and coordination which is one of the most complex tasks in front of humanitarian organizations. Secondly, intergroup leadership may not have desired influence on the effects of BCT on information alignment/coordination. However, the interdependence of the humanitarian organizations on each other may have a significant influence on the information alignment/coordination.

The study offers some useful implications for theory. For instance, how BCT influences information alignment and coordination was not well understood in the context of humanitarian settings. Hence, this study offers a nuanced understanding of technology-enabled coordination in humanitarian settings.