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21 – 30 of 333This exploratory study, a Ph.D. dissertation completed at the University of Western Ontario in 2013, examines the materially embedded relations of power between library users and…
Abstract
This exploratory study, a Ph.D. dissertation completed at the University of Western Ontario in 2013, examines the materially embedded relations of power between library users and staff in public libraries and how building design regulates spatial behavior according to organizational objectives. It considers three public library buildings as organization spaces (Dale & Burrell, 2008) and determines the extent to which their spatial organizations reproduce the relations of power between the library and its public that originated with the modern public library building type ca. 1900. Adopting a multicase study design, I conducted site visits to three, purposefully selected public library buildings of similar size but various ages. Site visits included: blueprint analysis; organizational document analysis; in-depth, semi-structured interviews with library users and library staff; cognitive mapping exercises; observations; and photography.
Despite newer approaches to designing public library buildings, the use of newer information technologies, and the emergence of newer paradigms of library service delivery (e.g., the user-centered model), findings strongly suggest that the library as an organization still relies on many of the same socio-spatial models of control as it did one century ago when public library design first became standardized. The three public libraries examined show spatial organizations that were designed primarily with the librarian, library materials, and library operations in mind far more than the library user or the user’s many needs. This not only calls into question the public library’s progressiveness over the last century but also hints at its ability to survive in the new century.
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Rosângela Andrade Pessoa, Oderlene Oliveira and Lucas Lopes Ferreira Souza
This paper aims to identify how destination fascination is perceived by all participants involved in the tourism sector.
Abstract
Purpose
This paper aims to identify how destination fascination is perceived by all participants involved in the tourism sector.
Design/methodology/approach
An exploratory and qualitative study was undertaken based on a literature review and three focus groups with travelers and tourism and marketing professionals.
Findings
The findings revealed that different perceptions precede a destination fascination among the three groups and that the construction of fascination is related to other variables. Through consulting the three groups, 12 variables were identified, and a framework was proposed addressing the background of destination fascination and how it relates to memorable experiences and the intention to (re)visit. Another important finding is the need for tourism professionals to collaborate with marketing professionals to meet tourists’ expectations. In addition, it was found that fascination can occur before visiting a place.
Originality/value
This paper advances the literature on four points: it presents evidence that fascination can occur even before visiting a destination; it verifies which variables are related to the multidimensional construct of destination fascination and how this relationship is observed by the three distinct groups; it identifies how the construction of destination fascination occurs; and it explains how tourism and marketing professionals can help fulfill travelers’ wishes.
Factores que hacen que un destino sea fascinante y motivan la (re)visita
Objetivo
Identificar cómo perciben la fascinación por el destino todos los participantes implicados en el sector turístico.
Diseño/metodología/enfoque
Se realizó un estudio exploratorio y cualitativo basado en una revisión bibliográfica y tres grupos de discusión con viajeros y profesionales del turismo y el marketing.
Resultados
Los resultados revelaron que diferentes percepciones preceden a la fascinación por un destino entre los tres grupos y que la construcción de la fascinación está relacionada con otras variables. Mediante la consulta a los tres grupos, se identificaron 12 variables y se propuso un marco que aborda los antecedentes de la fascinación por el destino y su relación con las experiencias memorables y la intención de (re)visitarlo. Otra conclusión importante es la necesidad de que los profesionales del turismo colaboren con los del marketing para satisfacer las expectativas de los turistas. Además, se descubrió que la fascinación puede producirse antes de visitar un lugar.
Originalidad
Este artículo avanza en la literatura en cuatro puntos: (i) presenta evidencias de que la fascinación puede ocurrir incluso antes de visitar un destino, (ii) verifica qué variables están relacionadas con el constructo multidimensional de la fascinación por el destino y cómo esta relación es observada por los tres grupos distintos, (iii) identifica cómo ocurre la construcción de la fascinación por el destino, y (iv) explica cómo los profesionales del turismo y del marketing pueden ayudar a cumplir los deseos de los viajeros.
使一个目的地吸引人并促使人们(再)访问的因素
目的
确定参与旅游部门的所有参与者是如何看待目的地魅力的。
设计/方法/途径。
在文献综述和与旅游者、旅游和营销专业人士的三个焦点小组的基础上, 进行了一项探索性和定性的研究。
研究结果。
研究结果显示, 在这三个群体中, 不同的认知会导致对目的地的迷恋, 迷恋的构建与其他变量有关。通过咨询这三个群体, 确定了12个变量, 并提出了一个框架, 解决了目的地魅力的背景, 以及它与难忘的经历和(再)访问的意图之间的关系。另一个重要的发现是, 旅游专业人士需要与营销专业人士合作, 以满足游客的期望。此外, 研究还发现, 迷恋可以在访问一个地方之前发生。
原创性。
本文在四点上推动了文献的发展:(i)它提出了证据, 证明迷恋甚至在访问一个目的地之前就可以发生, (ii)它验证了哪些变量与目的地迷恋的多维构造有关, 以及这种关系是如何被三个不同的群体观察到的, (iii)它确定了目的地迷恋的构造如何发生, 以及(iv)它解释了旅游和营销专业人士如何帮助实现旅游者的愿望。
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Keywords
- Consumer behavior
- Destination fascination
- Intention to visit
- Tourism
- Memorable experiences
- Attention restoration theory
- Comportamiento del consumidor
- Fascinación por el Destino
- Intención de Visitar
- Turismo, Experiencias memorables
- Teoría de la Restauración de la Atención
- 关键词。消费者行为
- 目的地魅力
- 访问意向
- 旅游
- 难忘的经历
- 注意力恢复理论。
This paper aims to set out an analysis of Gregory Bateson's thought about the relations between parts and wholes, between separateness and togetherness in order to illuminate the…
Abstract
Purpose
This paper aims to set out an analysis of Gregory Bateson's thought about the relations between parts and wholes, between separateness and togetherness in order to illuminate the kind of answers Bateson proposed to the contemporary ecological dilemma.
Design/methodology/approach
It roughly situates discourses of the “enchantment” of nature on the side of togetherness and discourses of scientific disenchantment on the side of togetherness.
Findings
The essay looks at Bateson's discovery that neither separateness nor togetherness can ever be thought of without the other as an indication of the limits of both disenchantment and enchantment, and it suggests that awareness of these limits enables ecological insight.
Originality/value
The essay proposes a broad summary of a general problem in Gregory Bateson's epistemology and shows how it emerges in political, social and ecological space.
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This essay situates the significance of “spiritual capital” within Puerto Rican brujería (witch-healing) in relation to re-enchantment theories of modernity. It argues that the…
Abstract
This essay situates the significance of “spiritual capital” within Puerto Rican brujería (witch-healing) in relation to re-enchantment theories of modernity. It argues that the merging of spiritual and economic values has engendered a form of “spiritualized materialism” that has turned sheer economic prosperity into spiritually wrought rewards. Within this moral economy, matter does not simply function as a conduit for the sacred; it actually constitutes the very idea of the sacred. In comparison to recent work on corporate attempts to fuse religious ethics with business, this essay is noteworthy in that it unravels the logic and effect of such fusions at the vernacular religious level.
Jonathan Shaw, Ben Squire Scholes and Christopher Thurgood
This paper seeks to explore the Imperial War Museum North, located in Salford, and how it relates to both consumers and the wider area.
Abstract
Purpose
This paper seeks to explore the Imperial War Museum North, located in Salford, and how it relates to both consumers and the wider area.
Design/methodology/approach
Utilising the work of Edward Soja, the authors aim to understand how his work serves to facilitate a greater understanding of both the museum itself as a space, and the role the physical place plays in the context of the local surroundings.
Findings
It is found that, the role of the museum is as a form of “culturally led regeneration”, in line with Soja's notion of “thirdspace”.
Originality/value
The paper will appeal to those who are concerned with town planning, urban regeneration and the role of museums in contemporary space and place.
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Kuldeep Singh Kaswan, Jagjit Singh Dhatterwal, Himanshu Sharma and Kiran Sood
Purpose: To analyse the insurance market breakthroughs through ‘Big Data’ and the possibility of new techniques of services provided, creating access for information gathering and…
Abstract
Purpose: To analyse the insurance market breakthroughs through ‘Big Data’ and the possibility of new techniques of services provided, creating access for information gathering and fraud detection. This can contribute to improved risk management processes and mitigation strategies referred to as ‘InsurTech’.
Methodology: We catalogue the technique which is especially useful and being evaluated as having the ability to bring innovations to the insurance business. In doing this, we reveal which marketplaces actively participate in start-ups and how insurers engage in them and present them, highlighting the impact of blockchain technology, ride services, robo-advice, and data analysis on the insurance industry.
Findings: Findings show that because emerging economies have fewer organisation needs to ensure the distribution model, technology and research may significantly influence such areas. Nonetheless, whether industrialised or emergent, relevant legislative inspections should be carried out to protect subscribers’ welfare.
Practical implication: Since ‘Big Data’ impacts insurers’ constant monitoring of business risks and corporate governance, an overview of how information is harnessed should be carefully studied. Moreover, it is essential to study the handling of algorithms to guarantee that the expectations are reasonable and that unforeseen effects are avoided to the greatest extent feasible, and regulators have a mechanism for engaging in this review.
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Ruth Barratt-Peacock, Ross Hagen and Brenda S. Gardenour Walter
In this chapter, the authors situate metal medievalism in the discourse on medievalism and neomedievalism. Detangling the ways in which historicity and authenticity are perceived…
Abstract
In this chapter, the authors situate metal medievalism in the discourse on medievalism and neomedievalism. Detangling the ways in which historicity and authenticity are perceived and negotiated in metal cultures reveals how metal medievalism’s relationship to the past illuminates perceptions of post-modernity. The disparate pieces of the Middle Ages (both ‘real’ and ‘imagined’) form a bricolage through which post-modern meanings are expressed. Metal musicians and consumers use these fragments of the past as a means of collective resistance against the post-enlightenment, capitalist and machine-mediated present. The Middle Ages represent attempts at the re-enchantment of the present with a transcendent, organic, and carnal past. The meanings which are created this way are far from uniform or absolute however, but spiral between historical and imaginary, collective and individual, and continue to spin on in ever more complex permutations with no sign of abating.
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Damien Chaney, Renaud Lunardo and Rémi Mencarelli
The purpose of this paper is to propose both a retrospective and a prospective look at one of the most powerful concepts in marketing research: consumption experience.
Abstract
Purpose
The purpose of this paper is to propose both a retrospective and a prospective look at one of the most powerful concepts in marketing research: consumption experience.
Design/methodology/approach
A historical review of the development of the concept of consumption experience is conducted from its introduction 35 years ago by Holbrook and Hirschman’s (1982) seminal paper to the most recent advances, including the articles selected for this special issue.
Findings
First, the authors show that the introduction of the concept of consumer experience was a major (r)evolution on the theoretical, methodological and managerial levels. Second, the authors examine the theoretical risks associated with a biased conceptualization of the consumption experience. Third, the authors highlight future avenues for research on the consumption experience from both macro- (“zoom-out”) and micro-analytic (“zoom-in”) perspectives.
Originality/value
This paper offers a comprehensive view on one of the most disruptive concepts in marketing theory.
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