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The purpose of this paper is to develop a model for the use of mobile computing in the management of on‐site construction information and communication.

The research strategy contains three steps: a pilot study for the first stage, a survey that investigated the information needs of particular users and the nature of on‐site information, and finally the development of a model and the validation and evaluation by operational scenarios.

The developed model explores how mobile computing can be used on construction sites to manage on‐site information. This model, firstly, identifies the key factors of mobile computer, wireless network, mobile application, construction personnel, construction information, and construction site; secondly it describes the relationships and interactions among these factors. Based on the model, the selection process for mobile computing strategy includes the clarification of information management process, the creations of overview for mobile computing solution, the identification of mobile computing strategy, and the selection of appropriate mobile computing technology.

The developed model explores the general concepts and the internal relationships at the two areas of mobile computing and construction site information management. The application of the model can help users to select mobile computing strategies for managing on‐site construction information based on the characteristics of their projects.

A quality management system based‐ISO 9001 focuses on confirming process conformance from the initial development of a product through production, test, installation and servicing. Information management has been a key factor affecting the effective implementation of the standard. The aim of this study is to explore management of information flows in quality assurance in project management. It is hoped to that it will be helpful in pursuing continuous quality improvement in the construction industry.

Based on the characteristics of the construction industry, this study designed an organizational structure with three levels, including firm, sub‐firms and project departments. The paper examined the difficulties for the multi‐level organizational structure in information transferring and feedback.

It is found that there are information asymmetries in quality management from internal and external organizations. Internally, information asymmetry exists between contractor, subcontractors and suppliers; and externally, there is no information sharing mechanism between project departments. Information feedback is more difficult than information transferring in a construction firm.

The construction industry has always been bedeviled with great difficulties in sharing information among its participants. Although many construction firms have claimed to be ISO 9000‐certified, there is still missing an effective channel of information flow for quality management.

The paper proposes reengineering current management strategy for establishing an information network for quality management. This study could help construction firms to effectively manage information flow to achieve continuous quality improvement.

The purpose of this paper is to investigate in-depth the current approach of managing client requirements in construction and to highlight the significant factors, which contribute to the complexity of managing the requirements in order to define a better approach.

A case study of a leading international global built asset and engineering consultancy organization was conducted over two years. The case study was conducted principally using semi-participant observations supplemented with other qualitative data collection methods (i.e. interviews, questionnaires and document analysis). Thematic analysis was used to analyze the data.

The results highlight major factors associated with the complexity of managing client requirements information, which include: mechanisms for documentation, storage and access, distribution of requirements information between stakeholders and across lifecycle phases of a project, traceability management and the provision of effective change management incorporating dependency checking and impact analysis.

The main limitation of the research is the use of an in-depth study of a single organization, which applied the same project management method across all the projects they managed. Further work is planned to develop the proposed framework fully, and develop a software platform to operationalize and evaluate its industrial applicability with construction projects.

The implications of this research is that a better approach to managing requirements information is needed, which will facilitate the design, construction and operations of buildings within budget and time. An integrated framework and an associated tool are suggested to implement the approach.

This study identifies major research gaps and problems in the architecture, engineering, construction and facilities management industry; proposes and presents Electronic Requirements Information Management framework to facilitate lifecycle management of the requirements.

Information management practice falls under various themes: vision and policy, change implementation, alignment of strategies to information technology (IT), business process re‐engineering, the review of new systems and IT infrastructure. It has been found from exploratory case studies in the construction industry that the current management of information is characterized by systems in which: (1) information exchange between project parties is limited to paper, a medium in which retrieval is very slow and inefficient; (2) functional departments maintain their own data structured to suit their particular needs; (3) most information searching and transfer between project parties and clients are paper based, providing constant source of delays; (4) no efficient interfaces exist between departmental systems to access information electronically;and (5) the impact of IT investment to date has been limited. These characteristics can be first traced to the general lack of coherent management policy and vision on information management. Also, although construction is a distinctly collaborative business environment, for historical, cultural and legal reasons, there is no desire to consider seriously the use of collaborative IT tools. Thirdly, although there is a degree of knowledge of business process evaluation and improvement techniques such as business process re‐engineering (BPR), it appears there is less confidence for management to adopt such tools in its drive to solve information management problems. Finally, the lack of progress in adopting IT to widely improve communication is related to the fact that until now stand‐alone departmental systems have been the norm. Above all, the culture of the industry dictates that each function maintains total independence in all aspects including information retrieval and exchange. The result is that experience of implementing corporate IT systems is lacking and it is clearly affecting the ability to examine the potential of emerging IT or appraise current infrastructure.

Low productivity in construction is typically blamed on the seemingly complex and chaotic nature of construction, which emerges as the stakeholders do not have an adequate picture of the evolving situation. The ever-increasing volume of situation data owing to the recent advances in IoT devices and reality capture platforms provide a unique opportunity to capture the actual situation data of construction projects accurately at a fraction of the cost compared to manual status tracking and reporting. This paper aims to investigate the concept of a situation picture, challenges in collecting situation data and its benefits.

Empirical data is collected through interviews in California and Finland, and by organizing workshops.

We contribute to literature on managing operational information by defining the concept of a situation picture in the context of construction, specifically from the blue-collar’s perspective during on-site activities. We present the key components of a conceptual information model that represents a situation picture in construction.

The applicability of conceptual information model of situation picture is not tested in practice, but the model will provide a starting point for research to comprehensively integrate social and digital information exchange for improving workflow.

The paper claims that designing and building comprehensive information management infrastructure would contribute to solving the problems of low productivity, quality and safety in construction projects.

Research on situation picture and situation awareness is scarce in the context of construction. The study links various information management technologies and practices to actual construction productivity.

This paper aims to present the findings from research that sought to evaluate the construction industry's approach to information management at the project level and to review the operation of an information management systems (IMS) on selected projects.

Data from three IMS used on three separate construction projects were extracted over a four‐year period as the life of the construction stage of each project came to an end. Three distinct databases of the IMS were analysed and document statistics were extracted to demonstrate the level of activity within the construction project, and between members of the construction team, using a simple counting technique for each document type.

The paper finds that major construction projects generate, process and store considerable quantities of real‐time information prior to, during, and post on‐site construction. The construction activities are shrouded in information and management of the construction project requires appropriate systems which facilitate bi‐directional data input, information processing, dissemination and functional access. Historically, the onus of storing, disseminating and managing project information has fallen to each of the individual project team members of the many organisations involved within the project. Hardware advances, coupled with improved electronic and paper‐based IMS facilitate synergistic standardised filing and information control, which reduces the reliance on each individual or organisation to undertake the task of storing and controlling information. An IMS also has the capability to engage with performance management and reporting systems which aid not only management of the project, but also management of the organisation.

Case reviews show that in today's complex construction environment the use of an appropriate IMS has the potential to bring about team syntegrity and engender increased collaboration and integration among project members. The findings from completed projects exemplify a number of benefits to be accrued from adoption of an IMS and the resultant change in operating culture. Crucially, however, the pitfalls of such IMS systems are also identified.

The findings provide new knowledge about the management of information from construction projects.

This paper aims to present findings from research that evaluate the defects/snagging management process at construction project level and review the potential for the operation of a novel, paper‐based, records management mechanism.

The design and use of a hybrid electronic/paper‐based snagging management system are discussed. The design and practicalities of the system are considered as a means towards demonstrating that a link currently exists between modern IT systems and traditional, paper‐based methods of document transfer.

The paper finds that the snagging aspect of construction projects is often overlooked and under‐estimated. Construction projects require systems that facilitate data input and records management processing, thus removing the reliance upon traditional methods of working. A highly advanced digital pen and paper technology is discussed which has the potential to totally revolutionise the collection of information on paper (for all organisations). The IT system can be adapted for a range of processes/needs which aids not only management but also the individuals on the frontline responsible for collecting site‐based records.

The system highlighted has the potential to be adopted within every construction‐based organisation and indeed wider industrial sectors due to its unique adaptability and ease with which features can be incorporated. There are a number of business benefits to be accrued from the adoption of digital pen and paper‐based IT systems.

Extremely novel technology is discussed. The value to the construction industry and wider industrial sectors is the opportunity to continue working using existing processes, whilst at the same time becoming wholly electronic.

The purpose of this paper is to present the results of a study aimed at investigating the information requirements for broad use mobile applications for construction projects. It also presents the results of usability testing of a mobile application prototype for improving information management in construction projects.

To achieve the research objectives, the information required to properly design the mobile application was collected by distributing an online questionnaire among construction professionals. Then a server‐based application prototype was developed based on enterprise content management concepts. The mobile application was tested in a laboratory by setting a group of construction management postgraduate students who had experience of working in the construction industry.

This study determines and ranks the critical on‐site information artifacts, considered highly important from the perspective of clients, consultants, and contractors. The study also illustrates the development of a mobile application prototype and results of a usability test. The test results demonstrate that the application is well designed, user friendly, and meets user requirements.

The results of this study are useful for developing a functional mobile application to manage on‐site information in construction projects.

The paper makes an original contribution by investigating information requirements of a mobile application for on‐site information management.

This study aims at introducing a claim management model based on building information modeling (BIM) for claims that can be visualized in BIM models.

Based on the results of a questionnaire survey, 10 claims were identified as claims that can be visualized in BIM models (named hard claims in this study). Then, a BIM-based claim management model was developed and used in a case study.

A BIM-based claim management model is represented. The claim management process through this model consists of four steps: (1) extracting project information, identifying conditions prone to claim and storing them into a relational database, (2) automatically connecting the database to building information model, (3) simulation of the claims in building information model and (4) final calculations and report.

The proposed model can provide benefits to parties involved in a claim, such as early identification of potential claims, large space for data storage, facilitated claim management processes, information consistency and improved collaboration.

There are a few studies on providing solutions to claim management based on BIM process. Hence, the original contribution of this paper is the attempt to set a link between BIM and claim management processes.

The advent of web services and the semantic web have opened up opportunities for a new generation of interoperable systems on the web. The purpose of this paper is to show the importance of semantics in design and construction, and how this has long been recognised and addressed to varying extents by researchers.

There is now the potential for designs to be developed through a system of collaborating design services and for input by the construction team members. The potential also extends to the construction phase where the designers can provide more timely responses to problems encountered in the field. Within this environment, there is the need for effective mechanisms for design and construction information management, in addition to an ontology that facilitates the sharing of design and construction information and the underlying semantics. This paper explores these trends in collaborative design and construction, and presents an ontology‐based approach to project information management in a semantic web environment.

The findings include a framework for semantic web‐based information management (SWIMS), which provides for effective collaborative information management. Examples, based on design and construction information, are presented to illustrate the key concepts.

This paper presents an innovative approach to overcoming the limitations of conventional information management approaches in construction. The proposed approach is expected to enhance collaboration, and avoid information loss, overload and misunderstanding,