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Book part
Publication date: 15 August 2019

Sandra S. Graça and James M. Barry

This study investigates the antecedents and outcomes of cognitive trust during the expansion phase in buyer–supplier relationships. It takes a global approach and examines…

Abstract

This study investigates the antecedents and outcomes of cognitive trust during the expansion phase in buyer–supplier relationships. It takes a global approach and examines cultural nuances between developed nation and emerging market firms by including participants from the United States, China, and Brazil. The results demonstrate the importance of trust in building social capital and the central role which trust plays in shaping business relationships in all studied cultural contexts. There are similarities and differences across countries. Results support relationship marketing theory by demonstrating the importance of conflict resolution, communication frequency, and social bond in building buyer–supplier relationships in the United States, which in turn increase cooperation between partners. Results also indicate that in China, social bond plays a much greater role in building trust, which in turn increases cooperation only to the extent that it serves as a mechanism to secure committed relationships. In Brazil, results show that conflict resolution is the most important factor in building trust. It also mediates the relationship between communication frequency and trust, as well as drives cooperation positively. Overall, trust is found to influence exchange of confidential communication and increases commitment between partners in all three countries.

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New Insights on Trust in Business-to-Business Relationships
Type: Book
ISBN: 978-1-83867-063-4

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Responsible Investment Around the World: Finance after the Great Reset
Type: Book
ISBN: 978-1-80382-851-0

Book part
Publication date: 7 November 2011

Stephanie P. Stobbe

Conflict resolution theory and practice have often neglected the contributions of women in peacebuilding. To obtain a more balanced perspective, the work of women's movements…

Abstract

Conflict resolution theory and practice have often neglected the contributions of women in peacebuilding. To obtain a more balanced perspective, the work of women's movements, peace movements, and other social movements have attempted to highlight the importance of women's roles in society and their active participation in peacemaking activities throughout the world. This study hopes to contribute to recognizing gender in conflict resolution by examining the rituals of conflict resolution in Laos and the legacy of women working for peace. Through this gender lens, it highlights the importance of Lao women's work in the soukhouan ceremony, a conflict resolution ritual that is integral to Lao culture. The soukhouan ritual demonstrates characteristics that are vital to any peacebuilding effort, specifically how women are actively working to repair harm, restore relationships, and organize support networks that are essential for reconciliation in communities experiencing conflict. This research adds to conflict resolution literature that validates how women are playing a vital role in all stages of peacebuilding.

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Critical Aspects of Gender in Conflict Resolution, Peacebuilding, and Social Movements
Type: Book
ISBN: 978-0-85724-913-5

Book part
Publication date: 14 December 2020

Silk Ugwu Ogbu

As Africa strives to catch up with the rest of the world at the economic, political and sociocultural fronts, there is an increasing coalescence around the need for backward…

Abstract

As Africa strives to catch up with the rest of the world at the economic, political and sociocultural fronts, there is an increasing coalescence around the need for backward integration and the revival of traditional business management practices as enablers in the global war for economic dominance. Unfortunately, a significant consequence of colonial rule was the systematic denigration and portrayal of traditional African institutions and knowledge systems as inferior to those of the West. Although the negative depiction of the African worldview has been extensively challenged in the academy, changes in their perception and adoption have remained slow. The ‘Igbo Apprenticeship System’ (IAS), widely recognised as the largest business incubator platform in the world today, is a great testament to the sophistication and resilience of indigenous African business models and the need to scale up their impact as a strategic step towards the economic emancipation of the continent. However, one fundamental aspect of IAS's success story that is hardly ever mentioned in the extant literature is its approach to conflict management. Understandably, business by its nature is competitive and conflict-prone. Nonetheless, the Igbos appear to have successfully managed different types of conflicts associated with their traditional business model without recourse to western methods or processes. Using a conceptual approach, this chapter attempts to examine the efficacy of the conflict transformation mechanisms in the ‘Igbo Traditional Business School’ (I-TBS) against the background of emerging challenges in the twenty-first-century business environments in Africa and around the world. From the prism of the Conflict Transformation Theory, the chapter argues that I-TBS can serve as a vehicle for the economic growth of the continent, but it must be prepared to deal with ‘new’ conflicts and demands arising from within and outside of its ecosystem.

Book part
Publication date: 7 November 2011

Anna Christine Snyder and Stephanie Phetsamay Stobbe

This section highlights the varied roles and contexts in which women contribute to both conflict resolution and conflict transformation. Three of the five chapters feature or…

Abstract

This section highlights the varied roles and contexts in which women contribute to both conflict resolution and conflict transformation. Three of the five chapters feature or include indigenous or traditional women's activities. Tursunova and Stobbe conduct primary research in their countries of origin, illustrating the traditional contexts in which women build and sustain social networks that contribute to conflict resolution and empowerment. Their studies not only widen the spectrum of potential conflict resolution settings but also broaden narrow conceptions of women's empowerment, such as gender mainstreaming that focus primarily on women's direct involvement in political systems overlooking traditional community means of decision making. Snyder's research expands peacebuilding models by putting the transnational social networking of refugee women's organizations at the center of her analysis and in the process, challenges the meaning of “local,” traditional conflict resolution by focusing on indigenous peoples in the context of a refugee camp or host country. Snyder, Tursunova, and Chawansky integrate development literature, bridging interdisciplinary fields and highlighting the interest of international development agencies in women's peace activities in the context of protracted conflict. Chawansky, in particular, critiques the ideology, both feminist and post-feminist, of peace and development agencies offering sports activities to girls in conflict arenas. Finally, Snyder, Graybill, Stobbe, and Chawansky include in their analysis the impact of UN mandates (e.g., UNSCRs on women, peace, and security, and the UN Millennium Development Goals) on gendered peacebuilding strategies from the grassroots to the transnational level.

Details

Critical Aspects of Gender in Conflict Resolution, Peacebuilding, and Social Movements
Type: Book
ISBN: 978-0-85724-913-5

Book part
Publication date: 1 January 2005

Bandana Purkayastha

Two trends mark the contemporary international scholarship on conflict and resolution. The scholarship on conflict has begun to look systematically at intra-state conflicts and…

Abstract

Two trends mark the contemporary international scholarship on conflict and resolution. The scholarship on conflict has begun to look systematically at intra-state conflicts and track the role of non-state actors, along with the more established trend of analysing inter-state conflict. Conflict resolution has also moved beyond looking at states and national and global-level NGOs to the role of local, non-state actors in preventing and/or minimising conflict. While the “mainstream” scholarly work emphasises a linear process of reaching resolutions in the aftermath of a conflict (e.g. Burton, 1990; Galtung, 1965), a range of “related” scholarship has begun to focus on factors that prevent conflict and their rapid diffusion over wider areas, as well as factors that contribute to longer term, peaceful, resolution (e.g. Das, Kleinman, Lock, Ramphele, & Reynolds, 2001; Sabet, 1998; Varshney, 2001). These related literature look beyond political solutions such as conflict management, boundary adjustments, and treaties, and the role of international and national formal bodies to resolve and manage conflict; their emphasis is on conflict prevention, the healing of conflict victims, and building and sustaining peace. With the recognition, in the 21st century, of the escalating production and spread of weaponry, the power of non-state actors to generate significant conflict, as well as the rapidly growing proportion of people who suffer from and cope with the aftermath of such conflict, the expanded frames for understanding conflict and resolution, requires further attention.

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Military Missions and their Implications Reconsidered: The Aftermath of September 11th
Type: Book
ISBN: 978-1-84950-012-8

Book part
Publication date: 7 June 2010

Tyler G. Okimoto, Michael Wenzel and Michael J. Platow

Purpose – To develop a new model of restorative reparation that attempts to capture the dynamic role of shared identity perceptions.Design/methodology/approach – Drawing on recent…

Abstract

Purpose – To develop a new model of restorative reparation that attempts to capture the dynamic role of shared identity perceptions.

Design/methodology/approach – Drawing on recent advances in restorative justice theory (Wenzel, Okimoto, Feather, & Platow, 2008), we explore the theoretical proposition that a greater understanding of the identity relations between victims, offenders, and the groups in which they are embedded is key to understanding a victim's underlying motives toward justice, and thus, predicting when victims will react favorably to restorative justice processes and prefer them over traditional retributive justice interventions.

Findings – We argue that a perceived shared identity between the victim and the offender determines the extent to which the victim understands the transgression as requiring a revalidation of the rules, values, or morals undermined by the offense. Moreover, we propose that these identity relations are dynamic in that they both affect and are affected by the experience of injustice. Thus, identity is also shaped by the transgression itself through, inter alia, processes associated with positive social identity maintenance. Importantly, these shifts in identity determine how injustice victims are likely to respond to constructive approaches to conflict resolution such as restorative justice.

Originality/value – We offer a series of testable hypotheses aimed at engendering future research in the domain of constructive justice restoration in groups. Moreover, this work suggests that to develop effective resolution strategies, we must consider how an injustice event shapes the relations between the affected parties over time rather than simply assuming identity relations are static.

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Fairness and Groups
Type: Book
ISBN: 978-0-85724-162-7

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Understanding Intercultural Interaction: An Analysis of Key Concepts, 2nd Edition
Type: Book
ISBN: 978-1-83753-438-8

Book part
Publication date: 2 December 2019

Frank Fitzpatrick

Abstract

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Understanding Intercultural Interaction: An Analysis of Key Concepts
Type: Book
ISBN: 978-1-83867-397-0

Book part
Publication date: 18 April 2017

Matthew Costello

A growing literature links oil to conflict, particularly civil war. Greed/opportunity, grievance, and weak state arguments have been advanced to explain this relationship. This…

Abstract

A growing literature links oil to conflict, particularly civil war. Greed/opportunity, grievance, and weak state arguments have been advanced to explain this relationship. This chapter builds on the literature on oil and conflict in two important ways. First, I examine a novel dependent variable, domestic terrorism. Much is known about the effect of oil on the onset, duration, and intensity of civil war, though we know surprisingly little about the potential influence of oil on smaller, more frequent forms of violence. Second, I treat oil ownership as a variable, not a constant, coding oil rents based on ownership structure. This is contrary to other related studies that assume oil is necessarily owned by the state. Using a large, cross-national sample of states from 1971 to 2007, several key findings emerge. Notably, publicly owned oil exhibits a positive effect on domestic terrorism. This positive effect dissipates, however, when political performance and state terror are controlled for. Privately owned oil, on the other hand, does not correlate with increased incidences of terror. This suggests that oil is not a curse, per se.

Details

Non-State Violent Actors and Social Movement Organizations
Type: Book
ISBN: 978-1-78714-190-2

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