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Article
Publication date: 5 October 2015

Kirsten Holmes and Steven Rowley

This study aims to apply confirmatory personal introspection (CPI) to illuminate the experiences of the authors as partial native-visitors to Western Australia. The native-visitor…

Abstract

Purpose

This study aims to apply confirmatory personal introspection (CPI) to illuminate the experiences of the authors as partial native-visitors to Western Australia. The native-visitor is the tourist who is able to see beyond Urry’s shallow conception of the Tourist Gaze through their lengthy immersion as “insiders” in the destination’s culture. In this paper, the experiences of two immigrants, the authors, to Western Australia illustrate the different perspectives of the Tourist Gaze 4.0.

Design/methodology/approach

The paper uses CPI, as this is a more reliable method of uncovering a traveler’s experiences than subjective personal introspection because CPI uses additional data sources such as written historical records and photographs for confirming the researcher’s accounts. In this study, accounts of both authors alongside photographs are used to both confirm and contrast their individual experiences.

Findings

The paper demonstrates the varied forms of the tourist gaze, with an emphasis on that of the native visitor. The findings illustrate how individuals’ both maintain aspects of their original cultural identity and adopt those of the new country after an extended time living in that country. This enables individuals to see attractions and destinations from an insider perspective.

Practical implications

This study shows how even after an extended period of time living in a new country, visitors may not have the cultural confidence to behave as local residents at tourist attractions and destinations, which could limit their engagement and enjoyment of these experiences. Marketers should take this into account in designing and promoting tourist experiences to visitors.

Originality/value

CPI provides a valuable means for illustrating the range of perspectives within the Tourist Gaze 4.0. The method enables individuals’ rich experiences to be uncovered but at the same time uses multiple data sources to provide additional rigour.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 9 no. 4
Type: Research Article
ISSN: 1750-6182

Keywords

Article
Publication date: 5 October 2015

Drew Martin

This paper aims to demonstrate deep gaze using a Japanese Shinto wedding ceremony as an example. Some long-term tourists develop an intimate understanding of the host country’s…

1081

Abstract

Purpose

This paper aims to demonstrate deep gaze using a Japanese Shinto wedding ceremony as an example. Some long-term tourists develop an intimate understanding of the host country’s culture by gaining access to authentic experiences typically limited to the locals. These native visitors experience a deep gaze.

Design/methodology/approach

Combing subjective personal introspection (SPI) and confirmatory personal introspection (CPI), the author’s 76 wedding photographs are examined critically.

Findings

Results demonstrate how a native visitor uses SPI and CPI analyses of native gaze. While the Shinto wedding ceremony’s authenticity mixes traditional and evolutionary elements, the ceremony is best viewed as a Gestalt experience. The evidence suggests authenticity need not have deep roots in the culture.

Research limitations/implications

The findings serve as only one configuration of many possible gazes. Tourist Gaze 4.0 is a set of complex antecedent conditions and multiple configurations.

Originality/value

Using photographs taken by native family members, this paper demonstrates how SPI and CPI identify deep gaze through a different lens.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 9 no. 4
Type: Research Article
ISSN: 1750-6182

Keywords

Book part
Publication date: 7 December 2016

Arch G. Woodside

Research findings support the view that a multiple methods approach is necessary to surface the substantial amount of relevant thinking processes that occur both consciously and…

Abstract

Synopsis

Research findings support the view that a multiple methods approach is necessary to surface the substantial amount of relevant thinking processes that occur both consciously and unconsciously within different phases of consumer decision making. Chapter 5 advocates viewing all studies that ask informants questions as representative of researcher–informant introspections. Because answers to questions differ substantially depending on how the questions are framed, applying multiple, explicit, question frames to acquire conscious and unconscious thoughts in researcher–informant introspections is helpful. This chapter reviews multiple methods, including metaphor elicitation of unconscious thinking, useful for achieving and confirming thick descriptions of conscious and unconscious thinking associated with informants’ deep-seated beliefs and observable actions.

Details

Case Study Research
Type: Book
ISBN: 978-1-78560-461-4

Article
Publication date: 5 October 2015

John Gountas and Sandra Gountas

This paper aims to explore tourism consumer’s perceptions of cultural, emotional and behavioural differences. The subjective personal introspection (SPI) approach is used to…

Abstract

Purpose

This paper aims to explore tourism consumer’s perceptions of cultural, emotional and behavioural differences. The subjective personal introspection (SPI) approach is used to investigate specific cultural differences which impact tourism satisfaction. It aims to identify the key attributes of cultural tourism satisfaction by comparing three European cities. The cultural attributes are synthesised into a confirmatory personal introspection (CPI), and a provisional research model is proposed.

Design/methodology/approach

The research data of the cultural experiences are based on SPI data of “native-visitors” to London and ordinary visitors to Venice and Barcelona. The duration and the travel arrangements are the same for all three cultural experiences. The CPI uses thought experiments to formulate new research propositions.

Findings

The SPI results show that the tourism gaze focus can be the cognitive-affective experiences of cultural holidays. Tourism consumer satisfaction is dependent on the quality of natural and man-made attractions and the social-emotional interactions between the hosts and guests in a destination. The three cities in our research, London, Venice and Barcelona, have different micro-cultures and levels of social-emotional interactions vary considerably between them. Overall tourism satisfaction is hypothesised to be influenced by the degree of social interaction and micro-cultural differences.

Practical implications

The findings support the usefulness of SPI in tourism consumer research. SPI research findings produce in-depth understandings of the cultural tourism product attributes which cannot be captured in any other way. The personal insights are valuable to marketing professionals because they provide first-hand feedback of consumer’s perceptions over a longer period than a focus group session. The confirmatory introspections are valuable hypotheses to be tested empirically with specific tourism segments to identify product strengths and weaknesses as well as opportunities and threats.

Originality/value

The use of SPI and CPI produces original hypotheses of the cultural tourism attributes which influence tourism satisfaction. The paper demonstrates that the tourism gaze can be expanded to investigate the cognitive-affective observations which have a direct effect on tourism satisfaction and decision-making.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 9 no. 4
Type: Research Article
ISSN: 1750-6182

Keywords

Book part
Publication date: 7 December 2016

Naïve subjective personal introspection includes the failure to recognize the confirmability of one's own attitudes and personal meanings learned explicitly from self-examining…

Abstract

Synopsis

Naïve subjective personal introspection includes the failure to recognize the confirmability of one's own attitudes and personal meanings learned explicitly from self-examining such topics and explaining one's own behavior. Unconscious/conscious theory of behavior explanation follows from unifying the research on unintended thought–behavior with folk explanations of behavior. Chapter 6 describes advances in research confirming own attitudes and personal meaning and suggests the need for applying multiple methods to overcome the fundamental attribution error, inherent cultural prejudices, and the general bias toward self-fabrication. The discussion is valuable for achieving a deep understanding of how customers think, advancing from subjective to confirmatory personal introspection, and understanding the need to apply research tools useful for enlightening knowledge and overcoming the inherent bias within subjective personal introspection.

Details

Case Study Research
Type: Book
ISBN: 978-1-78560-461-4

Article
Publication date: 5 October 2015

Rouxelle De Villiers

This paper aims to situate tourism within the wider context of temporary and permanent people movements and immigration as a form of permanent tourism with a deep gaze into…

986

Abstract

Purpose

This paper aims to situate tourism within the wider context of temporary and permanent people movements and immigration as a form of permanent tourism with a deep gaze into tourists’ own national culture and even deeper gaze into the trappings of immigrants’ quotidian identity to define a modified identity. This paper offers, through auto-ethnography (AE) and confirmatory introspection (CI), a glimpse into the complex decision-making processes tourists, migrant workers and immigrants have to cope with to survive and thrive in a home “away” from their country of birth. The literature on the comparison between temporary mobility (tourism), nomadic migration (semi-permanent mobility) and permanent mobility (drifters, wanderers or denizen globe trotters) is sparse and unsystematic.

Design/methodology/approach

The use of AE and CI allows the researcher with several years of cognitive and affective information and easy access to data on the private, lived experiences of the author and closely related family. Having lived and worked in several countries, supplemented by experiences of visiting over 35 countries for varying periods, the researcher has direct access to a wealth of rich data related to tourism (one- to five-week trips to Europe, USA, South America, the Middle East, Africa, Australia and the Pacific Islands), semi-permanent mobility (one-year exchange work placement in North America) and permanent mobility (more than ten years of being immigrants to New Zealand).

Findings

The results show that tourists and immigrants are exposed to numerous decisions (varying in complexity and impact) before, during and after their travels that will impact on their acculturation, the genuineness of their experience and their willingness to modify their own identities, as well as the culture of the destinations they consume. Travelers have to overcome contextual and personal hurdles to achieve integration in a reasonable time. The way in which they tackle and overcome these hurdles will impact upon their modification of personal identity and acculturation.

Practical implications

This paper offers practical advice to tourists, immigrants and employers on becoming adaptable consumers, highly resilient survivors and highly reliable organizations – able to thrive in today’s global marketplace. This study helps marketers, tourism professionals and employers of migrants to understand the processes consumers go through to modify identity to effectively and timely fit into new environments.

Originality/value

AE- and CI-based research explores the tourist gaze and acculturation processes and discusses a two-directional model of modification of culture and identity. In addition, the paper highlights complex decision-making models tourists, nomads, globe trotters and immigrants use when considering alternative destinations and sought-after experiences.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 9 no. 4
Type: Research Article
ISSN: 1750-6182

Keywords

Book part
Publication date: 26 February 2013

Marc Amram, Eunah Choi and Namhoon Kim

Are consumers tired of standing out? This study probes whether or not fast fashion understands the implicit behavior of their customers while dressing up or down. Retailers tend…

Abstract

Are consumers tired of standing out? This study probes whether or not fast fashion understands the implicit behavior of their customers while dressing up or down. Retailers tend to market their more ready-to-wear (dress-down) fashion product in an approach that allows the customer to customize the outfits to become easily “me-self,” through a big selection of accessories for men and women such as hats, glasses, and scarves. Versus the dress-up look that echoes with conforming to social norms. Today marketers seem to misunderstand the tendency that when one dresses down they often seek to blend in more with the environment rather than display their own personality through fashion. The study extends the literature through explicating the process of picture introspection and member check using confirmatory personal introspection (CPI). Even though when one dresses down you would expect more individuality, according to the findings the subject sample was also more inclined to blend in society and stand out less. In the dress-up look there was a strong call for displaying features of a powerful and strong individuality.

Book part
Publication date: 26 February 2013

Hyunji Do and Seulgi Lee

This study explores how consumers perceive and interpret their own use of fashion when situated in two different contexts in everyday life. The methods this study adopts include…

Abstract

This study explores how consumers perceive and interpret their own use of fashion when situated in two different contexts in everyday life. The methods this study adopts include auto-driving by utilizing four pictures by two participants in dress-down and dress-up situation, the interpretive case method mainly using confirmatory personal introspection (CPI) and member checks as to elicit independent conclusions of the original emic interpretation. As a result, this study reports the projective function of fashion in the expression of oneself and personality, demonstrates how situation plays a major role in consumers’ perception and use of fashion, and addresses a series of tensions and paradox resolutions between autonomy and conformity issues in different situations. Therefore, this study confirms the perspectives of Belk (1975) and Thompson and Haytko (1997). Also, the study shows how unique meanings describe the dialogue from the process of self-introspection, confirmative evaluation by other person, and interpretation of symbolic meanings embedded in brands.

Book part
Publication date: 26 February 2013

Sangah Song, Heechong Lee and Kyulim Kim

This study explores how young, adult millennials address a series of tensions between autonomy and conformity issues in different situations. The main finding is how consumers…

Abstract

This study explores how young, adult millennials address a series of tensions between autonomy and conformity issues in different situations. The main finding is how consumers negotiate to release tension by combining and adapting culturally established fashion discourses to achieve their objective at a satisfactory level. The research describes six photos of three participant-observers in “dress-down” and “dress-up” occasions. The study applies a confirmatory personal introspection (CPI) method (including visual auto-driving and member checks) to analyze fashion discourses. The main findings include tension descriptions when the hegemonic look is not the one that the consumer expected according to the situation. Through this tension consumers choose between conformity and autonomy. Consumers often express resistance to dominant fashion norms and negotiate key existential tensions. The study contributes to (McCracken, G. (2008). Transformations. Bloomington, IN: Indiana University Press.) post-modern transformation proposals and builds from Goffman's (1959) presentation of self in everyday life – the self is indeed porous and encourages excursions in and out as McCracken (2008) suggests.

Details

Luxury Fashion and Culture
Type: Book
ISBN: 978-1-78190-211-0

Keywords

Book part
Publication date: 22 June 2012

Chad Muller and Arch G. Woodside

The study uses assisted-subjective personal introspection (ASPI) to analyze, assess, and critique a traveler's adventure as well as uncover the rationale behind why participating…

Abstract

The study uses assisted-subjective personal introspection (ASPI) to analyze, assess, and critique a traveler's adventure as well as uncover the rationale behind why participating in a long trip with global implications was important to this traveler. Coupled with a thorough ASPI analysis, the study constructs an autoethnography: a form of autobiographical personal narrative that explores a traveler's experience of life. To equip the traveler with the necessary skills and tools to perform this analysis, the study includes research using ASPI and autoethnography. Finally, participating in Harvard University's “Implicit Association Test” (IAT) provides an external analysis and better understanding of own conscious–unconscious divergences. Using causal mapping, the study delineates a 14-week trip into weekly increments identifying positive and negative relationships while assessing the strengths of those relationships. The goal of this exercise is twofold: (1) to increase understanding of the human condition and (2) how that understanding can influence international marketing.

Details

Field Guide to Case Study Research in Tourism, Hospitality and Leisure
Type: Book
ISBN: 978-1-78052-742-0

Keywords

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