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Seeks to discuss barriers/drivers to the selection and implementation of different knowledge management configurations in the process of product innovation.

Building on literature and the previous survey‐based research results, this study compares on a longitudinal perspective the approaches of two companies with similar conditions but adopting different choices in terms of ICT and organisational tools to support the knowledge management process.

Case studies highlight how firms adopting a KMC that differ from the one indicated by the previous survey‐based research model show an intention to align to it in the near future. Hence, it seems that a match exists between the configuration expected from the model and the intended configuration planned by the company. Using longitudinal case studies the paper analyses the barriers that hamper the transition of firms toward the approach that better suits their contingent situation. These barriers are mainly at the level of industry trend, lack of culture from users and loss of champions. This paper also analyses the enablers, which strengthen the alignment between the configuration expected from the model and the intended configuration the company planned. These are the social interaction between employees, the pressures from headquarters, the internal commitment from top managers, the technological development and the ICT maturity.

The paper validates two hypotheses. H1: there is a match between the configuration expected from the research model (driven by contingencies) and the intended configuration planned by the company: the contingent approaches which disagree with the model represent different stages of maturity within an evolutionary path which drives toward the configuration expected from the model. H2: there are barriers/enablers, which hamper/foster the transition toward the intended configuration. It also analyses the barriers.

Drawing upon the importance of research and development (R&D) alliances in driving firm innovation performance, extant research has analyzed individually the impact of R&D alliance partner attributes on firm innovation performance. Despite such analyzes, research has generally underestimated the configurations of partner attributes leading to firm innovation performance. This research gap is interesting to explore, as firms involved in R&D alliances usually face a combination of partner attributes. Moreover, gaining a better understanding of how R&D partner attributes tie into configurations is an issue that is attracting particular interest in coopetition research and alliance literature. This paper aims to obtain a better knowledge of this underrated, but important, aspect of alliances by exploring what configurations of R&D alliance partner attributes lead firms involved in R&D alliances to achieve high innovation performance. To tackle this question, first, this study reviews the extant literature on R&D alliances by relying on the knowledge-based view of alliances to identify the most impactful partner attributes on firms’ innovation performance. This paper then applies a fuzzy set qualitative comparative analysis (fsQCA) to explore the configurations of R&D alliance partner attributes that lead firms involved in R&D alliances to achieve high innovation performance.

This study selects 27 R&D alliances formed worldwide in the telecom industry. This paper explores the multiple configurations of partner attributes of these alliances by conducting a fsQCA.

The findings of the fsQCA show that the two alternate configurations of partner attributes guided the firms involved in these alliances to achieve high innovation performance: a configuration with extensive partner technological relatedness and coopetition, but no experience; and a configuration with extensive partner experience and competition, but no technological relatedness.

The research highlights the importance of how partner attributes (i.e. partner technological relatedness, partner competitive overlap, partner experience and partner relative size) tie, with regard to the firms’ access to external knowledge and consequently to their willingness to achieve high innovation performance. Moreover, this paper reveals the beneficial effect of competition on the innovation performance of the firms involved in R&D alliances when some of the other knowledge-based partner attributes are considered. Despite these insights for alliance and coopetition literature, some limitations are to be noted. First, some of the partners’ attributes considered could be further disentangled into sub-partner attributes. Second, other indicators might be used to measure firms’ innovation performance. Third, as anticipated this study applies fsQCA to explore the combinatory effects of partner attributes in the specific context of R&D alliances in the telecom industry worldwide and in a specific time window. This condition may question the extensibility of the results to other industries and times.

This study also bears two interesting implications for alliance managers. First, the paper suggests that R&D alliance managers need to be aware that potential alliance partners have multiple attributes leading to firm innovation performance. In this regard, partner competitive overlap is particularly important for gaining a better understanding of firm innovation performance. When looking for strategic partners, managers should try to ally with highly competitive enterprises so as to access their more innovative knowledge. Second, the results also highlight that this beneficial effect of coopetition in R&D alliances can be amplified in two ways. On the one hand, when the partners involved in the alliance have not yet developed experience in forming alliances. Partners without previous experience supply ideal stimuli to unlock more knowledge in the alliance because new approaches to access and develop knowledge in the alliance could be explored. On the other hand, this paper detects the situation when the allied partners are developing technologies and products in different areas. When partnering with firms coming from different technological areas, the knowledge diversity that can be leveraged in the alliances could drive alliance managers to generate synergies and economies of scope within the coopetitive alliance.

Extant research has analyzed individually the impact of R&D alliance partner attributes on firm innovation performance but has concurrently underestimated the configurations of partner attributes leading to firm innovation performance. Therefore, this paper differs from previous studies, as it provides an understanding of the specific configurations of R&D alliance partner attributes leading firms involved in R&D alliances to achieve high innovation performance.

This paper explores the use of social media (SM) in Human Resource Management (HRM). Building on the configurational approach, the study investigates the existence of different configurations of social e-HRM, their consequences for the organizations and their predictors.

This empirical study draws on a survey administered to HR directors of 176 companies operating in Italy. Two-step cluster analysis, test for variance and logistic regressions were employed for data analysis.

Three social e-HRM configurations emerged – non-use, relational use and extended relational use – which distinguish different goals for using SM in HRM. The three configurations lead to similar outcomes for organizations, even if SM users, in general, enjoy greater success than non-users. Certain structural, strategic and HRM factors are systematically and variously associated with each configuration.

The study is based on cross-sectional research, and thus it is difficult to identify causal links between the variables. The study also relies on data collected in a specific national context, which limits the generalizability of the results.

The study suggests that different and equally effective social e-HRM configurations exist and that their presence is predicted by specific structural, strategic and HRM factors.

The study contributes to an emerging and still scarce literature on types, drivers and outcomes of SM use in HRM.

Product configurators are expert systems that support product customization by defining how predefined entities and their properties may be combined. Developers of configuration systems act as designers, although they do not often recognize that they are performing as such. Moreover, exploring solution spaces is typically not integral to configuration projects, as this task is typically perceived as mapping existing knowledge to the configurator. This article argues that developing configurators may be understood by distinguishing between the problem and solution spaces using design thinking (DT).

A multiple-case-study approach with four configuration projects is adopted to study two projects involving DT and compare them to two similar projects not involving DT. Data collection depended on multiple data sources via workshops and semi-structured interviews.

First, DT methods and concept–knowledge (C-K) theory are integrated into configuration projects. Second, the application of DT during configurator development is presented through workshops and interviews, which demonstrates the benefits of DT in overcoming existing challenges.

The case studies demonstrate the successful implementation of DT in developing configurators. However, a limited number of cases in only one company limits the generalizability of the results.

The framework's individual steps create a structured approach to supporting industrial companies with a toolbox of DT techniques and methods for configuration projects.

The results show that the application of DT to configuration projects can improve user motivation, stakeholder satisfaction and knowledge acquisition.

In this study we investigated the effects of news reports on acquirer short-term performance. Our focus was on the extent to which key deal characteristics – the type of deal, during a merger wave or not or the presence of a significant premium – are made explicit. Moreover, we looked for the effect of the assessment of the deal characteristics by different key informants: board members, top management team members, and analysts. Configurations derived using the set-theoretic approach suggest that media-transmitted signals form complex interrelations among content and informant. We found that investors react positively to deals that are surrounded by unequivocal signals of synergy potential: they contain explicitly stated deal characteristics as well as deal endorsements from the boards and/or top management of acquirer and target companies. Analysts’ assessments of the deals seem to bear little influence on investor reaction. Meanwhile, investors react negatively to deals with low or absent media coverage as well as deals surrounded by signals of ambiguous synergy potential.

This paper aims to discuss the interplay between strategic management accounting (SMA) and three organizational change configurations: strategy, structure and restructuring. This explication occurs within a context that is characterized by organization restructuring and corporate strategy changes within Jordan Customs Organization (JCO).

This paper uses a qualitative research approach and presents an interpretive case study of the JCO public sector organization. To collect data, it uses methodological triangulation, which includes interviews, historical and statistical analyses, documents and archival records. It is informed by the theoretical lens of configurational theory and strategic typologies to interpret the influences of organizational change configurations on SMA as it relates to the interplay of strategy, structure and restructuring.

The study findings agree with the related literature that SMA practices have developed management accounting from important operational transactions to gain a more strategic orientation through integrating customers, human resources, processes and financial departments. This paper concludes that specific SMA techniques have been used for strategizing by organizations in the public sector, providing a valuable counterpoint to the private sector adaptation that has dominated SMA research. This study finds that organizational restructuring has also contributed to decentralization and delegation, which has led to the distribution of tasks and specialization in accounting departments. It also concludes that SMA may facilitate or delay organizational change configurations in JCO. SMA can play a significant role in ensuring that the institution learns in response to organizational changes. On the contrary, this paper also concludes that organizational practices led to changes in SMA rules and routines.

A general criticism of case-study methods is that they lack rigor and provide little basis for generalization. First, case studies tend to be specific and individual, posing significant issues regarding generalization. Therefore, several comparative case studies involving various organizations should be conducted to ascertain if these practices have become more commonplace, especially in the public sector. Second, considering the nature of a government entity and the sensitivity of the information that required confidentiality, certain strategizing imperatives could not be directly examined, such as meetings between top management to make important decisions of strategic significance. This paper has important implications because it highlights the shortcomings of a supercilious singular relationship between strategic choices and the design of SMA practices.

This paper contributes to the growing literature by focusing on the relationship between SMA and three organizational change configurations: strategy, structure and restructuring. This paper is informed by the configuration theory perspective commonly used in accounting research. The empirical evidence in this study is provided in an SMA field, where empirical research is needed to be comparable with traditional accounting practices.

Current networks are providing plenty of services that users can access and use. These services are more and more pervasive and deployed in different networks distributed across an environment. This raises the problem of managing such environments in order to grant access to services from anywhere and to adapt the environment’s networks to dynamic changes. Also, there is a need of an autonomous behavior to reduce human intervention and assure environment’s consistency. This autonomous and distributed behavior leads to the definition and integration of existing and new technologies to enable autonomous distributed management. This is fulfilled by providing paradigms that bring awareness about the surroundings and enabled tools to manage and adapt the environment’s resources. The main problem is to dynamically provide auto‐configuration of networks to deal with the frequent changes which results from users’ roaming, changing services constraints, and changing services themselves, and adding, upgrading or removing policies. The outcome of these issues is a dynamic system with complex management. Hence, this paper proposes the integration of different techniques to provide an autonomous, distributed, and secure management including auto‐configuration, adaptation, and auto‐protection of pervasive environments. Then, policies control the behavior of the environment, devices configuration and the enforcement of security mechanisms to protect sensitive data. Also, mobile agents are employed to distribute management tasks across the distributed environment. In order to provide auto‐protection capabilities, the autonomous behavior of the environment have to be secured. Actually, this security issue is addressed by defining an agent‐based Public Key Infrastructure (PKI) with X.509 certificates. The agent ensures then that the security functions are applied across all the distributed networks, where specific agents are responsible for conveying necessary information and certificates to local environments. Finally, the paper proposes a semantic‐based privacy management approach using ontologies to decide how privacy information is handled in the environment.

The aim of this paper is to construct a theoretical model of the characteristics and determinants of employee management configurations, simple management, personnel management and human resource management (HRM).

This paper builds upon work in HRM by integrating critical management, population ecology and industrial relations to develop a conceptual framework of the character of employee management and its determinants.

This framework represents an important step forward in thinking about the determinants and character of employee management systems.

A typology of six employee management configurations is established in both union and non‐unionised contexts. The paper critiques the universalistic approach to HRM. This paper offers an insight into the rationale of employee management techniques and its determinants.

Within the normative HRM literature there has been little discussion of the role of context in influencing the character of HRM or employee management generally. The paper seeks to explore, using population ecology theory, how context influences the characteristics of employee management.

On 10 September 2007 the world was stunned by the news that Anita Roddick – the founder of The Body Shop – was dead at the age of 64. Everyone recognizes the success of The Body Shop, but it is not easily explained using traditional strategic thinking. This paper aims to shed new light on Anita Roddick's entrepreneurial and managerial flair, as well as on her legacy to the field of management.

Configuration as a quality is an intriguing and intuitively appealing new idea. The main innovation is the premise that organizational elements form common gestalts such that each can be best understood in relation to the other elements in the configuration. This paper probed the conceptual notion of configuration as a quality in an empirical sense by revisiting one of the classic Harvard Business School (HBS) case studies: The Body Shop International.

The paper shows The Body Shop as a good example of a comprehensive configuration that allows immediate intuitive apprehension of the new idea of configuration as a quality.

The main issue is the limited depth of analysis that has been achieved through the single HBS case as the main source of evidence. As such, although the propositions put forward seem highly plausible, the supplementary explanation still remains incomplete, opening opportunities for further research.

Re‐visiting classic case studies such as the HBS Body Shop International can stimulate the debate and fuel the process of theory building through the amalgamation of diversified old and new perspectives of the same phenomenon.

The purpose of this paper is to investigate the effectiveness of different configurational archetypes of strategy and strategic management accounting and to appraise how management accounting's horizontal and vertical alignment with strategy can facilitate performance.

The study deploys a holistic configurational approach to examine the relationship between strategy, strategic management accounting, and performance. Configurations are derived empirically, using an inductive approach, from a sample of 109 manufacturing companies.

The observed configurations (i.e. “analytics”, “blue‐chips”, “first movers”, “domestic protectors”, “laggards and socialism relics”) constitute varying levels of performance and varying degrees of fit. Support is provided for the equifinality proposition that different strategic and structural alternatives are associated with similar performance levels. Equivocal support is provided for the configurational proposition that internally consistent configurations are associated with higher performance.

The variables examined do not fully capture the complexity of pertinent configurations. Limitations revolve around application of the cluster analytical technique and its reliance on researcher judgement.

The study's most important message concerns the manner in which it highlights the fallibility of assuming a singular relationship between strategic choices and management accounting system design. While prior research has tended to offer fragmented and unidirectional management accounting prescriptions, the authors raise the notion of how key variables can interact to create an effective organization.

The paper breaks new ground by showing that multiple designs of strategy and strategic management accounting may be equally effective in a particular context. This finding challenges much traditional contingency‐based modelling in management accounting.