Search results

1 – 10 of over 53000
Article
Publication date: 10 August 2021

Loic Pengtao Li, Julia A. Fehrer, Roderick J. Brodie and Biljana Juric

The purpose of this study is to diagnose the trajectory of influential conceptual articles in developing a research stream. The authors uncover the knowledge diffusion…

Abstract

Purpose

The purpose of this study is to diagnose the trajectory of influential conceptual articles in developing a research stream. The authors uncover the knowledge diffusion through influential conceptual articles and identify characteristics that make conceptual articles influential in their field.

Design/methodology/approach

This study draws on scientometrics, specifically an integrated approach combining quantitative citation counts with qualitative citation practices analysis that offers a comprehensive understanding of the nature and context of citations. The authors use the case of customer engagement – a prominent contemporary marketing and service research stream – to explore the trajectory of influential articles in shaping a new research stream.

Findings

This research shows that influential articles contribute to the reciprocal knowledge diffusion within and outside their home discipline. They provide anchor points for conceptual framing, conceptual refining and conceptual reconciliation – three application patterns of citations that are pivotal to navigate theory discovery and theory justification in a research field.

Research limitations/implications

The study analyzes the early impact period of two influential customer engagement articles to understand the developments leading to the establishment of a new research stream. Future research drawing on automated citation and bibliometric methods may consider extended time periods.

Originality/value

This study traces the trajectory of influential articles in marketing and service research. The authors identify characteristics of influential conceptual articles, and recommend practices to develop a conceptual paper with the potential for an influential trajectory. It shows that while marketing and service research has a tradition of “borrowing” theories from other fields, seminal articles “lend” theories to other fields.

Details

Journal of Service Management, vol. 32 no. 5
Type: Research Article
ISSN: 1757-5818

Keywords

Article
Publication date: 12 October 2017

Sabine Benoit, Katrin Scherschel, Zelal Ates, Linda Nasr and Jay Kandampully

The purpose of this paper is to make two main contributions: first, showcase the diversity of service research in terms of the variety of used theories and methods, and…

2536

Abstract

Purpose

The purpose of this paper is to make two main contributions: first, showcase the diversity of service research in terms of the variety of used theories and methods, and second, explain (post-publication) success of articles operationalized as interest in an article (downloads), usage (citations), and awards (best paper nomination). From there, three sub-contributions are derived: stimulate a dialogue about existing norms and practices in the service field, enable and encourage openness amongst service scholars, and motivate scholars to join the field.

Design/methodology/approach

A mixed method approach is used in combining quantitative and qualitative research methods while analyzing 158 Journal of Service Management (JOSM) articles on several criteria such as their theory, methodology, and main descriptive elements (e.g. number of authors or references) and then using automated text analysis (e.g. investigating the readability of articles, etc.).

Findings

The results show that the JOSM publishes a large variety of articles with regard to theories, methods of data collection, and types of data analysis. For example, JOSM has published a mixture of qualitative and quantitative articles and papers containing firm-level and customer-level data. Further, the results show that even though conceptual articles create the same amount of interest (downloads), they are used more (citations).

Research limitations/implications

This paper presents many descriptive results which do not allow for making inferences toward the entire service research discipline. Further, it is only based on one service research journal (JOSM) through a five-year span of publication.

Practical implications

The results have a number of implications for the discipline that are presented and discussed. Amongst them are that: the discipline should be more open toward conceptual articles, service research shows an imbalance toward theory testing, there is more potential to work with transactional data, and writing style should be more accessible (i.e. readable).

Originality/value

This paper is the first to conduct an in-depth analysis of service research articles to stimulate dialogue about common publishing practices in the JOSM and to increase the openness of the field.

Details

Journal of Service Management, vol. 28 no. 5
Type: Research Article
ISSN: 1757-5818

Keywords

Article
Publication date: 21 September 2020

Ana Carla de Souza Gomes dos Santos, Augusto da Cunha Reis, Cristina Gomes de Souza, Igor Leão dos Santos and Letícia Ali Figueiredo Ferreira

Several authors have examined the lean healthcare literature, but besides all efforts made, articles comparing conceptual and analytical studies were not found. Thus, a…

Abstract

Purpose

Several authors have examined the lean healthcare literature, but besides all efforts made, articles comparing conceptual and analytical studies were not found. Thus, a systematic review is conducted aiming to understand the state of the art of lean healthcare by investigating and comparing how conceptual and analytical articles address tools/methods, application fields, implementation barriers and facilitators and positive and negative impacts.

Design/methodology/approach

Articles in English about lean healthcare, published in journals in the last ten years (2009–2018) and indexed in Web of Science (WoS) or Scopus were examined and assessed by following the Preferred Reporting Items for Systematic Reviews and Meta-Analyzes (PRISMA) protocol. A qualitative content analysis on the eligible articles was conducted, and results from the conceptual and analytical studies were compared.

Findings

There is a literature gap regarding tools/methods in both conceptual and analytical approaches once they prioritize for different items. Barriers, facilitators and negative impacts are perceived differently within both categories and might require more extensive analysis. The same items prevail in both conceptual and analytical categories when analyzing healthcare fields and positive impacts.

Originality/value

There is a lack of articles comparing conceptual and analytical studies concerning lean healthcare. So, this study's relevance is in identifying theoretical and applied research gaps to strengthen the lean healthcare state of the art and to integrate theoretical-applied knowledge. For healthcare professionals, it might provide an overview of the key factors that can promote lean implementation.

Details

Journal of Health Organization and Management, vol. 34 no. 7
Type: Research Article
ISSN: 1477-7266

Keywords

Article
Publication date: 29 March 2022

Bernard Cova, Luigi Cantone and Pierpaolo Testa

The purpose of this study is to question the prospective relevance of conceptual articles on branding.

Abstract

Purpose

The purpose of this study is to question the prospective relevance of conceptual articles on branding.

Design/methodology/approach

The paper advocates the development of conceptual articles with prospective relevance by emphasizing two key elements – the form and the context of discovery. The paper is illustrated with empirical data on how some branding researchers have produced such conceptual articles.

Findings

To author such articles the researchers might focus more on the initial phase of theorizing, when their intuition makes it possible to imagine new reality through alternative forms. The paper also highlights a need to reconsider the role of essays in branding research, particularly in writing conceptual pieces of prospective relevance.

Research limitations/implications

The connection between intuition and form is crucial to producing prospectively relevant conceptual articles. By evolving along the middle ground, without falling into empirical production on the one hand or guruization on the other, the researcher can give form to emerging branding phenomena.

Originality/value

The paper renews the debate on the need for more conceptual articles by focusing on a forgotten but crucial dimension: foresight relevance.

Details

Journal of Service Management, vol. 33 no. 3
Type: Research Article
ISSN: 1757-5818

Keywords

Article
Publication date: 14 February 2022

Marcus Rodrigues Peixoto, Fabio de Oliveira Paula and Jorge Ferreira da Silva

Service innovation (SI) is crucial for social and economic development. However, most of the studies about innovation relate to product/manufacturing. Aimed at enhancing…

Abstract

Purpose

Service innovation (SI) is crucial for social and economic development. However, most of the studies about innovation relate to product/manufacturing. Aimed at enhancing the academic debate about SI, this paper intends to (1) assess the factors applied in empirical studies about SI from 2006 to 2020, (2) evaluate if researchers differentiate innovation in services from innovation in manufacturing, (3) evaluate if researchers differentiate innovation among distinct service segments within the heterogeneous service industry and (4) propose a categorization model for the factors that influence SI.

Design/methodology/approach

Our study employs a five-step approach for a systematic literature review of 99 relevant empirical papers from 2006 to 2020.

Findings

Our findings demonstrate a persistent lack of conceptual consolidation in the area, adding value to the ongoing dispute between opposite views on current SI's maturity level. Our results also evidence the non-observance of differentiation of innovation factors between service and manufacturing empirical papers. In addition, our paper shows an even higher lack of differentiation in the use of innovation factors among different service segments.

Originality/value

This paper provides the first more systematic verification of the lack of service differentiation within the empirical innovation study field. In addition, despite the abundance of factors that influence SI, the proposed categorization model offers the possibility to promote an area's conceptual consolidation. Our findings and categorization also support the debate about pathways for the field's development and help researchers in their future study designs and analyses.

Details

European Journal of Innovation Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1460-1060

Keywords

Article
Publication date: 25 January 2022

Naga Vamsi Krishna Jasti, Neeraj Kumar Jha, Phaneendra Kiran Chaganti and Srinivas Kota

The objective is to carry out a thorough literature review and analysis of sustainable production system (SPS) and identify avenues for the future research.

Abstract

Purpose

The objective is to carry out a thorough literature review and analysis of sustainable production system (SPS) and identify avenues for the future research.

Design/methodology/approach

A sample of 903 articles published from 1996 to 2019 in 40 journals were considered in the analysis. The classification and analysis of articles was done based on: time, focus area, methodology, research stream, authorship, industry sector, critical elements, implementation status, type of support and performance. Based on the analysis the future scope development needs are identified.

Findings

The findings are: increasing trend in empirical and conceptual research articles, need of sustainable principles implementation in the product development with combination of all the areas, need of more intercontinental research collaborations as the sustainable production is interconnected rather than isolated, need of sustainable constructs implementation as a coherent set instead of individual constructs, need of integration of sustainable philosophy with other manufacturing philosophies to achieve sustainable results and need of testing and validation of the support by researchers.

Originality/value

The results from the study will be useful to the researchers, academicians and professionals to trace the gaps, growth, pertinence and research developments in the field of SPS.

Details

Management of Environmental Quality: An International Journal, vol. 33 no. 3
Type: Research Article
ISSN: 1477-7835

Keywords

Article
Publication date: 12 September 2016

Francis D. Tuggle

This study aims to review previously published issues of The Learning Organization (TLO) to assess what progress has been made since the journal started in terms of what…

1109

Abstract

Purpose

This study aims to review previously published issues of The Learning Organization (TLO) to assess what progress has been made since the journal started in terms of what is known about learning organizations. The author also aims to identify important gaps in what is still to be discovered about organizations that learn, partly to single out promising areas to be investigated.

Design/methodology/approach

The author reviews all the previously published articles in the first 20 volumes printed and reviews each issue in each volume. The author classifies the methodology undertaken by each published article as being one of the following: a conceptual study, a case study or the analysis of other data. Keywords are assessed to get insights into the shifts in research themes pursued over the years.

Findings

There has been a substantial increase in the number of published papers over time. The number and percentage of articles that are conceptual in nature has declined somewhat over the years. The number and percentage of articles that involve case studies has increased over the years. The number and percentage of articles that involve analyzing data has increased significantly over the years. There has been a significant shift in research focus away from topics such as management and organizational development to topics such as knowledge management and social networks. Three major areas of gaps in our knowledge of learning organizations are identified: what it means to be a learning organization, how effective are learning organizations and what contextual factors influence learning organizations.

Research limitations/implications

Although other journals occasionally publish research on learning organizations, attention in this paper is solely focused upon TLO.

Practical implications

Addressing some of the research questions identified should provide insights that will assist practicing managers.

Originality/value

Although not a meta analysis of this journal’s research, the author presents a “thematic analysis” of research published in this journal, and the results and insights should prove interesting and useful to scholars in the field seeking rich areas to study.

Details

The Learning Organization, vol. 23 no. 6
Type: Research Article
ISSN: 0969-6474

Keywords

Article
Publication date: 27 September 2022

Eray Polat and Mehmet Ali Koseoglu

The study aims to explore the intellectual structure of wellness tourism (WT) research by performing a two-phase methodological approach.

Abstract

Purpose

The study aims to explore the intellectual structure of wellness tourism (WT) research by performing a two-phase methodological approach.

Design/methodology/approach

Citation and co-citation analysis were performed on 209 articles published up to October 2021 in Scopus, and the results were visualised with the VOSviewer software. Furthermore, to assess clusters in-depth, qualitative thematic content analysis was used.

Findings

The findings indicate that the main articles of WT research examine the demand side of WT. Five clusters were explored by co-citation analysis. Each cluster is discussed by presenting the main theme, key theoretical framework, and characteristic methodological perspective. Accordingly, no dominant theory stands out in research on wellness tourism. Most of the study has been done through cross-sectional surveys.

Practical implications

The authors anticipate that by the recommendations outlined in this study, WT research will progress and provide significant insights to WT practitioners in the coming years to meet tourist expectations.

Originality/value

Via this research, which shows the discovery of the intellectual structure of WT and its holistic picture, the deficiencies in the picture will be seen, and practitioners will be provided information based on evidence.

Details

Journal of Hospitality and Tourism Insights, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9792

Keywords

Article
Publication date: 26 May 2022

Arup Varma, Satish Kumar, Weng Marc Lim and Nitesh Pandey

Personnel Review (PR) is a leading human resource management journal. The article endeavors to provide a retrospective of the journal to commemorate the journal's 50th anniversary.

Abstract

Purpose

Personnel Review (PR) is a leading human resource management journal. The article endeavors to provide a retrospective of the journal to commemorate the journal's 50th anniversary.

Design/methodology/approach

The article employs a variety of bibliometric analysis techniques such as performance analysis, co-authorship analysis, bibliographic coupling, and negative binomial regression to provide a retrospective of PR.

Findings

The performance analysis suggests that PR has grown steadily in PR's publications and citations. Though most of PR's contributions originate from Europe, a geographical shift toward global contributions has been witnessed in recent years. Besides that, a culture of collaboration among PR authors has manifested and proliferated over time. Though a third of European studies are qualitative and more than 90% of Asian studies are quantitative, PR studies, as a whole, are moving away from conceptual and qualitative to empirical and quantitative research. Next, the bibliographic coupling of the PR corpus indicates five major themes—namely, human resource management policies and practices; personnel competency, experience, and well-being; career management and employee engagement; strategic human resource management; and organizational culture and workplace environment. Finally, the negative binomial regression reveals that article age, abstract and article length and number of keywords and references significantly drive PR citations.

Originality/value

The article represents the inaugural retrospective of PR.

Details

Personnel Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 7 September 2018

Dai Huu Nguyen, Christine Weigel and Martin R.W. Hiebl

Beyond budgeting has received an increased amount of scholarly attention in recent years. However, because most of the published research is discrete and unconnected, an…

5240

Abstract

Purpose

Beyond budgeting has received an increased amount of scholarly attention in recent years. However, because most of the published research is discrete and unconnected, an overall picture of what is known about beyond budgeting has not evolved. Therefore, the purpose of this paper is to provide an overview of the available research on beyond budgeting. In particular, the authors compare conceptual papers that mostly stress the benefits of beyond budgeting with empirical evidence on beyond budgeting implementation and offer ideas for future research on beyond budgeting.

Design/methodology/approach

This paper uses systematic literature review methods. After an extensive database search and examination of references/citations, 32 papers were analysed with regard to bibliographical information, research design and findings.

Findings

Although proponents of beyond budgeting have put substantial effort into developing and promoting this concept, numerous empirical studies demonstrate that many organizations being investigated would still rather improve traditional budgeting than abandon it completely. This review also highlights the main criticisms of traditional budgeting, development of management control systems under beyond budgeting and factors hindering the implementation of beyond budgeting.

Research limitations/implication

This paper suggests that further research is needed on the scaling of beyond budgeting, organizational changes under beyond budgeting and challenges resulting from the implementation of beyond budgeting.

Originality/value

The paper is the first comprehensive literature review on beyond budgeting.

Details

Journal of Accounting & Organizational Change, vol. 14 no. 3
Type: Research Article
ISSN: 1832-5912

Keywords

1 – 10 of over 53000