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I was responsible for delivering a Radio Systems Development program. The program totalling over A$20 million was undertaken in the country NSW, Australia, over a three‐year time period, using the existing human resources of the NSW Police in a virtual team environment.

At the beginning of the program, a framework was provided for managing the program. The structure used in the program was a relatively unstructured one: informal communications was supported and project implementation was reliant on trust, cooperation and teamwork. Well‐proven project management and team management concepts were applied, some worked, but some didn’t.

The program was reviewed following its completion. Ideas from various stakeholders were sought and analysed in terms of: what went right and why, what went wrong and why, what could be done better, and any issues which may help on another project.

The program was reviewed following its completion. Ideas from various stakeholders were sought and analysed in terms of: what went right and why, what went wrong and why, what could be done better, and any issues which may help on another project.

The purpose of this paper is to understand the contribution of digitalisation, channel integration and sustainability to the improvement of industrial small and medium-sized enterprises (SMEs)' international performance.

Based on a review of the literature, the authors developed a research model that included six hypotheses about the relationships between the constructs studied: digitalisation, channel integration, sustainability and international performance. The structural equation model was tested with data from a survey answered by 200 exporting industrial SMEs, by means of partial least squares regression.

The digitalisation of SMEs contributes positively to channel integration and sustainability, while channel integration is positively related to their international performance. Although a direct relationship between digitalisation and international performance was not observed, a mediated relationship through channel integration was confirmed. Additionally, the multi-group analysis according to the level of internationalisation revealed that sustainability positively influences the international performance of companies with a high degree of internationalisation.

This study is original insofar as it examined the role of digitalisation in the international performance of industrial SMEs, considering the mediating role of sustainability and channel integration.

Those banks which are active and experienced product innovators use organisational systems significantly different and better suited to the task of developing new products than those of less active product innovator banks. The findings, based on interviews conducted in nine large commercial banks competing in the market for corporate banking services, show a key difference between the organisation arrangements of the two banking groups; active product innovators ensure that specialised personnel make regular, effective contact with the market while less active product innovators see development tasks as a special activity. Active product innovator banks have also progressed considerably in opening up traditionally tight operating structures in order to initiate product innovation.

Examines the tenth published year of the ITCRR. Runs the whole gamut of textile innovation, research and testing, some of which investigates hitherto untouched aspects. Subjects discussed include cotton fabric processing, asbestos substitutes, textile adjuncts to cardiovascular surgery, wet textile processes, hand evaluation, nanotechnology, thermoplastic composites, robotic ironing, protective clothing (agricultural and industrial), ecological aspects of fibre properties – to name but a few! There would appear to be no limit to the future potential for textile applications.

Addresses the current state of the art of wireless technologies and infrastructures, projects where the field will be in the next decade, and discusses some of the challenges that must be met. Elaborates on the established major areas of commercial wireless access technology in the USA, ranked by deployment extent, which are: terrestrial mobile wireless access; terrestrial broadband wireless access; and mobile satellite service.

Provides a personal view of the development of the theories and applications of fuzzy systems which were first introduced in the 1960s. Details the interrelationships between the pioneering proponents of fuzzy theory. Concentrates in part I on the historical beginnings of the field and in part II continues to provide personal insights into contemporary studies.

We distinguish two factors through which new information technologies will affect office employment. On one hand, office automation will enhance productivity, meaning a given amount of work can be accomplished with less labor. On the other, office workload is apt to increase in response to enhanced information handling capabilities, implying demand for additional workers. The balancing of these two factors dictates office employment. An interactive Delphi forecast based on this two‐factor model predicts modest declines in office work required — a frightening prospect for a society also anticipating continuing declines in manufacturing and agricultural work requirements.

Three main classes of data communications are discussed: (1) short routine messages which are sent in high volumes, although brief, usually convey vital information required in the day to day operation of modern industry; (2) longer, more interactive data exchanges, might include information such as statistics, reports, machine tool data, etc; (3) bulk transfer of data, for example, Ford uses high‐capacity links to transfer car design data and diagrams between its various plants. The discussion highlights the ways in which management can use the technology to good advantage with particular emphasis on emerging technologies which could become important to industry in the future. The possibilities being opened up by the introduction of ISDN (Integrated Services Digital Network) and the widespread use of optical fibres are examined. The new services include concepts such as high‐speed facsimile, and the ability to transfer speech and data on one channel. With costs falling rapidly, and technology advancing ever more quickly, data communications will have an increasingly important role to play in engineering management.

The purpose of this paper is to establish a categorization of corporate websites as tools of online communication, in accordance with how they apply usability to the content they present, and to determine the indicators of the content and usability variables which mark the differences between each group of websites.

The present study analyses how 754 firms manage the usability of the content they provide through the channels of their corporate websites. To this end, a cluster analysis was applied to distinguish the types of firms according to the usability and content of their websites, followed by a discriminant analysis to determine which variables differentiate the groups.

The work has presented a list of the indicators that the literature has considered to be determinant aspects of firms’ use of their websites for corporate strategic communications. These indicators can be applied in forming an instrument to measure the quality of company websites in this area.

The present paper has attempted to clarify the panorama of corporate online communication via websites, understanding the issue as being not just a mere technicality but addressing it from the perspective of the emitter of the communication as a strategic instrument.

Maria Amoamo is a post-doctoral fellow in Te Tumu, the School of Māori Pacific and Indigenous Studies at University of Otago in New Zealand. Maria's research interests include the representation of indigenous, cultural and heritage tourism. Her PhD thesis examined the issue of identity in relation to Māori regional tourism within a post-colonial framework. She is currently examining the economic value of identity in relation to determining ‘what is the profile of Māori tourism in Dunedin?’ Maria is also examining the issue of social vulnerability and resilience of Pacific Island communities in relation to tourism.