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On the basis of a survey of 1,300 employees from the Australian telecommunications industry, examines the impact of computer usage on job satisfaction. Results reveal that job satisfaction is positively influenced by the extent of computer usage, aspects of computer‐related training and demographic characteristics such as tenure and job position. However, by catering for different areas of computer‐usage and by controlling for job‐position and tenure, it was found that usage in different functional areas (by different sub‐groups) tended to affect user satisfaction to a different degree. The results illuminate some of the human resource and training issues and challenges that organizations engaged in extensive computerization may need to address.

This paper aims to examine the effectiveness of computer usage policies in university settings.

Students enrolled in business courses at three midwestern universities were divided, by class, into control and experimental groups. All subjects were asked to complete a survey regarding their awareness of university computer usage policies, consequences of misuse, and methods of policy distribution. The experimental group was exposed to sample computer usage policies. Two weeks later, all subjects were asked to complete the same survey again.

Results suggest that most students have not read their university computer usage policies. However, the presence of a computer usage policy does influence students who have read those policies, but a single exposure is insufficient to influence all subjects.

The sample is limited to students from three universities.

Written policy statements alone cannot serve as a cornerstone of security; multiple factors must be used to communicate the content of the deterrents.

This study notes that the existence of computer usage policies within a university (or organization) does not ensure that all users are familiar with the content of those policies and the penalties imposed for their violation. Providing a copy of computer usage policies to students (or employees) and verbally highlighting major points are not sufficient exposure to eliminate indifference about computer misuse.

The purpose of this study is to explore the current usage and acceptance of classroom technologies by secondary math/science education teachers in one community.

Forty‐seven secondary education math and science teachers in one American city responded to a survey about their use and perceptions of technology in their lives and classrooms.

Results indicate teachers use technology more for personal instructional reasons, such as class preparation, than for interactions with their students whether inside the classroom or outside the classroom. Primary factors inhibiting the use of technology relate to time, training, and preparation. Teachers can see the benefit of using technology to promote students’ learning experience. However, teachers are neutral about technology being advantageous for improving in‐class activities.

A significant connection between teachers’ technology acceptance and usage is presented.

Smart card-based E-payment systems are receiving increasing attention as the number of implementations is witnessed on the rise globally. Understanding of user adoption behavior of E-payment systems that employ smart card technology becomes a research area that is of particular value and interest to both IS researchers and professionals. However, research interest focuses mostly on why a smart card-based E-payment system results in a failure or how the system could have grown into a success. This signals the fact that researchers have not had much opportunity to critically review a smart card-based E-payment system that has gained wide support and overcome the hurdle of critical mass adoption. The Octopus in Hong Kong has provided a rare opportunity for investigating smart card-based E-payment system because of its unprecedented success. This research seeks to thoroughly analyze the Octopus from technology adoption behavior perspectives.

Cultural impacts on adoption behavior are one of the key areas that this research posits to investigate. Since the present research is conducted in Hong Kong where a majority of population is Chinese ethnicity and yet is westernized in a number of aspects, assuming that users in Hong Kong are characterized by eastern or western culture is less useful. Explicit cultural characteristics at individual level are tapped into here instead of applying generalization of cultural beliefs to users to more accurately reflect cultural bias. In this vein, the technology acceptance model (TAM) is adapted, extended, and tested for its applicability cross-culturally in Hong Kong on the Octopus. Four cultural dimensions developed by Hofstede are included in this study, namely uncertainty avoidance, masculinity, individualism, and Confucian Dynamism (long-term orientation), to explore their influence on usage behavior through the mediation of perceived usefulness.

TAM is also integrated with the innovation diffusion theory (IDT) to borrow two constructs in relation to innovative characteristics, namely relative advantage and compatibility, in order to enhance the explanatory power of the proposed research model. Besides, the normative accountability of the research model is strengthened by embracing two social influences, namely subjective norm and image. As the last antecedent to perceived usefulness, prior experience serves to bring in the time variation factor to allow level of prior experience to exert both direct and moderating effects on perceived usefulness.

The resulting research model is analyzed by partial least squares (PLS)-based Structural Equation Modeling (SEM) approach. The research findings reveal that all cultural dimensions demonstrate direct effect on perceived usefulness though the influence of uncertainty avoidance is found marginally significant. Other constructs on innovative characteristics and social influences are validated to be significant as hypothesized. Prior experience does indeed significantly moderate the two influences that perceived usefulness receives from relative advantage and compatibility, respectively. The research model has demonstrated convincing explanatory power and so may be employed for further studies in other contexts. In particular, cultural effects play a key role in contributing to the uniqueness of the model, enabling it to be an effective tool to help critically understand increasingly internationalized IS system development and implementation efforts. This research also suggests several practical implications in view of the findings that could better inform managerial decisions for designing, implementing, or promoting smart card-based E-payment system.

The impact of technology on the health and well-being of workers has been a topic of interest since computers and computerized technology were widely introduced in the 1980s. Of recent concern is the impact of rapid technological advances on individuals’ psychological well-being, especially due to advancements in mobile technology that have increased many workers’ accessibility and expected productivity. In this chapter we focus on the associations between occupational stress and technology, especially behavioral and psychological reactions. We discuss some key facilitators and barriers associated with users’ acceptance of and engagement with information and communication technology. We conclude with recommendations for ongoing research on managing occupational health and well-being in conjunction with technological advancements.

Owing to the unique computing needs and different IT adoption patterns of SMEs, research findings concerning larger organisations may not be fully generalisable to offer practical assistance for the successful utilisation of computers. This paper aims to focus on factors affecting personal computer acceptance, using data from 278 employees from Greek SMEs.

An aggregate structural model is developed, based on the technology acceptance model (TAM) and incorporating social influence, management support, perceived service quality and computer satisfaction factors, that was tested using structural equation modelling (SEM).

The results indicate that perceived ease of use is more powerful in explaining computer usage and satisfaction, whereas usefulness has a strong impact on intention. Moreover, the findings underline the importance of internal (management) and external support in achieving wider computer acceptance.

Factors such as end‐user training, facilitating conditions, self‐efficacy and computer anxiety should be incorporated into the model for a more complete understanding of the factors that influence computer acceptance in SMEs.

The results indicate the importance of ease of use and usefulness perceptions, as well as computer satisfaction. Therefore management should pay special attention to the enhancement of such positive perceptions through adequate support and encouragement.

This is one of the few studies in the literature to incorporate intention, actual usage and satisfaction in a single model, which is tested using data from SMEs. Overall, the final model can explain 60 per cent and 54 per cent of the variance in actual computer usage and computer satisfaction, respectively.

Although chiefly anecdotal, reports that performance is enhanced through technology has encouraged many marketers to adopt computer systems. To examine this issue, 183 industrial marketing executives familiar with computers were surveyed. The results suggest that, properly managed, computer usage enriches individual marketer productivity and, in turn, organizational performance. Because managers can direct this productivity through organizational activities and investments, these findings suggest a number of key implications for marketers and researchers interested in utilizing and/or expanding applications of computer technology.

This paper aims to improve understanding of individuals' awareness and perceptions of computer usage policies (CUPs) and why individuals elect not to read these policies.

MBA students were asked to complete an online survey evaluating their behavioral intention to read CUPs, as well as their performance of this behavior. Factors contributing to the intention to read policies were also examined. The resulting data were analyzed with Smart PLS.

Results suggest that three factors influence individual intention to read CUPs. These factors include attitude, apathy, and social trust. The model explained about 70 percent of individual intention to read CUPs and about 44 percent of the variability in actually reading these policies.

The sample is limited to MBA students from a single university.

Although written policy statements are often considered the cornerstone of computer security, many individuals elect not to read these policies. Thus, other methods of communication must be used.

This paper examines the reasons individuals elect not to read CUPs. Given the importance of these policies as deterrents to information systems misuse and computer crime, understanding why individuals fail to read policies is a critical first step in enhancing user knowledge of computer security.

The purpose of this paper is to investigate the level of energy saving behaviour between green and conventional office buildings in Malaysia to determine if people in green buildings perform better energy saving behaviour than people in conventional buildings. The paper specifically focused on use of technology, computer usage and potential energy savings from that use. The paper then examines what strategies are used to encourage energy saving behaviour for building occupants.

Questionnaires were distributed to occupants in the buildings to evaluate the extent of energy saving behaviour practiced, and identify potential strategies to encourage energy saving behaviour.

The findings show better energy saving behaviour practice in green buildings and the paper show why this is the case. The recommended strategies to encourage energy saving behaviour are discussed, and include means of raising education awareness on energy efficiency among the occupants. This can be done through distribution of guidelines, posters, pamphlets and e-mails. Occupants can also be given live updates on the energy usage of the building. Briefing on the objectives and goals of the organisation’s commitment to energy efficiency can be given to newly employed staff. As seen in this paper, these multiple strategies have shown to be successful in encouraging energy saving behaviours.

To date, energy saving behaviour has been given less focus in improving green building performance. There is limited research that compares energy saving behaviour between green and conventional commercial buildings in Malaysia. The findings provide a better understanding on occupants’ behaviour in energy conservation and suggest strategies for future recommendation.

Examines gender differences in factors influencing PC usage by collecting data via a questionnaire survey of undergraduate business administration students. Presents the results, which were analysed using analysis of covariance procedures, pointing out that age and prior experience with computers were controlled in the analysis. Reveals significant gender differences for factors related to “image”, “ease of use”, “job fit” and “voluntariness”, but finds no significant gender differences for factors related to “usefulness”, “trialability” and “complexity”. Discusses the implications of these findings.